Great service and quick response. Will the service tech was very knowledgeable and friendly. He…read morereplaced the torque spring and added second spring for safety and convenience. Price seems fair but definitely worth the service we received. We will definitely call back for future services and refer friends and family. Thanks again!

Will called me right away and asked what was going on. After I described the situation he surmised…read morethat my opener was only in need of reprogramming and that he could walk me through it over the phone. A five minute phone call was all it took. The world needs more honest contractors like Will. I highly recommend.

Technician was on time, professional, courteous, and knowledgeable. Gave me options and…read morerecommendations. Work was completed quickly and explained before he left. I'm thinking of buying a new garage door and will definitely return to Precision Door.

My garage door springs broke last week. Saturday water heater started leaking and I had to get…read moregarage door fixed so we can get water heater fixed. Phil arrived assessed the situation. He gave me three options. I initially said replace everything but rollers. I changed my mind and had Phil replace everything. He was fast and did great job. Now I need to replace opener. He said it was getting near replacement time and making noises in gears. Definitely great service and I will be calling them for the garage door service now.

Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

I would rate these people zero stars if I could. This is how they installed our garage door and…read morethen wanted to charge us more to fix it. Would not recommend this "veteran owned" company. We're both veterans and gave them our business, that was a big mistake. We now have to hire someone else to fix their crap work.

Martin, with FiveStar Garage Doors, did a great job installing my new garage door opener. He was…read moreprompt with his appointments, courteous, and professional. He got the job done in a little over an hour and gave me full instructions on programming the code and we tested everything before he left. His prices are very reasonable as well. I found him through my Nextdoor App, as he lives in my neighborhood in South Austin, but he works all over the city! I would definitely recommend him to anyone needing garage door work done!

Five Star did a great job replacing the garage door springs. Quick service, good price, and good…read morequality work!

Quality service, always on time and very professional. We called because the garage door broke and…read moreneeded to be replace. They came out gave us a quote and temporary fix the garage door while the new door was ordered and installed. We are very pleased with the service and new garage door. Thank you!

UPDATE: One of their doors was literally falling off the…read moretracks. All the wheels had come off except two and it was hanging by a (literal) thread of rubber on the last wheel. If it came crashing down, not only would it hit my car, but possibly my family trying to exit the garage. Called over and over, only to be given the same "We'll call you back to schedule" line. Three weeks later, still haven't heard from them. Finally got another company out here and they said HCGD is notorious for avoiding warranty work. If they sense it is warranty service, they will simply avoid the person. Which is exactly what they did to us!

My garage door needed a new seal, rats were getting into my garage!!! Dominique set me with with a…read morenew seal that works great for keeping the evil rats out!! They are the best and super reasonable!

They were kind. They couldn't help with technician not having part, however they were very…read morecommunicative when I had a problem. If you have issues they will help you out. I would recommend because of their hospitality

UPDATE: After two days of no shows, AK (the supervisor) gave me a call on Thursday evening at 8pm…read more He said he was unaware of what was happening and just found out. The dispatch guy who spoke to me that morning said he had escalated my call to the supervisor. Either way, I am thankful it finally got to him and contacted me. He was very nice and said someone would be out the next day for sure. Cue came Friday afternoon and did some repairs. He was kind as well, and seemed to know what he was doing. I am glad to have my garage door working properly again. It was super frustrating to get someone on the line and to show up, but once they did, the job was completed. Thank you I do NOT recommend- they don't appreciate the business. Take yours elsewhere. We originally contacted this company to repair our garage system in September 2023. It is now May 2024 and we have been having issues for weeks now. I reached out the company days ago and scheduled for someone to come Tuesday between 9-11am. Someone from the office called at 11:15 asking if the repairman had shown up. I told him no which then he replied with "oh, well there was an accident so he won't be coming". I thought this was pretty comical as the only other time we used them back in September, we were told there was an accident when the guy didn't show up that day either. I'm unsure if this is just their go to excuse, or if everyone there is a walking hazard. Anyway, they rescheduled for 4pm later that day, again no show and no call from anyone. I reached out multiple times and left voicemails that night. Wednesday comes and goes with myself reaching out multiple times and STILL NO response. This company has been horrible to deal with and clearly doesn't have time for any more on their plate. They also could have potentially sold and installed a defective product and won't come look at it now as it is within the warranty time. Pretty sketchy in my opinion. Save yourself the headache and money and go somewhere else.

Jcer gave me a quote promptly via text that was reasonable and came out as expected. I'm very happy…read morewith the work they did adding an automatic closing spring to both my iron and cedar gates. I'll definitely be using them again for any gate repairs. Paid thru Zelle and very responsive via text.

Fantastic job and reasonable prices. Juan was quick to respond and was always on time. We…read moredefinitely recommend him and his team to our friends and neighbors.