Best service and knowledge. Never have another service my grandfather clock. Fully recommend.read more

We have had our grandfather clock for over forty years and…read morehave had it worked on several times in that period..... Heritage Clock is A 1.. prompt service and clock is running perfect... If needed I won't hesitate a second on using Heritage C locks... Five stars

Long story short - My Mom, Christy, passed away and I got her old burl wood clock from presumably…read morethe 1970s out of storage. It's been there for about 10 years and the old Quartz mechanism no longer worked. However, Ward was able to replace the mechanism so it works again! Brand new pendulum and clock hands too! It even has a speaker that can be adjusted on/off, different sounds, volume, and off at night! I am so happy with it , I just wish my Mom was here to see it. But now it can go back up on the wall. It's a beautiful piece and I will always think of my Mom when the time strikes haha but seriously Ward was awesome! It was done within basically 48 hours! Will update my review once it's hung on the wall!

Very knowledgeable and helpful with an extremely old pocket watch. Appreciated the information…read moreshared and modest approach.

I needed a watch battery for an upcoming wedding. I called a jeweler and she said her watch "guy"…read morewas not in and sent me to the Clock Doctor. Small'ish unassuming shop with lots of vintage clocks. To the side was a group of gentlemen, just working on watches. They hooked me up in record time. And the cost was nominal. If you're in the Scottsdale area and in need of services, these "guys" are legit. Thanks to the guys at the Clock Doctor for your services! You saved the day.

I've worn my Tag Calibre 5 daily since 2015 with zero issues until the dial shifted. Took it to The…read moreClock Doctor and was told it needed a full service. Paid just over $400 expecting a solid fix. About two weeks later, the watch stopped working. I brought it back and was told it was still under warranty, so they "resolved" it, but also mentioned I'd likely need to replace a faulty part soon. If that part was faulty, why wasn't it caught and addressed during the original service? That's what the service should have covered. To make things worse, user negligence was subtly implied, despite the fact that the watch had run flawlessly for nearly a decade until the service. It has now stopped working again and doesn't run at all. Also noticed the dial isn't properly aligned after the service. It's subtle, but definitely wasn't an issue before. I came in with a cosmetic issue and left with a non-functioning watch and unanswered questions. I'll be taking it elsewhere for a proper, transparent repair.

I had a wonderful experience with Az Time Keepers, although it was a bit tricky to find. I called…read morethe number & Jim answered & directed me. I dropped my clock off with a coworker, Kathy, who was very nice & helpful. My clock was repaired the next day with Jim leaving a voicemail message. Jim did a fabulous job & at a very reasonable cost!!

Jim came out serviced my clock, he disassembled it showed me all them issues with. Serviced it and…read moreclock is running great.

Always has the answer and does beautiful work. Wouldn't go any other place. Prices are great so is…read morethe service

I had several rings sized and they were reasonably priced. I had a very old ring repaired with a…read morenew bezel made for it. It wasn't exactly what I envisioned but they worked on it until I was happy with it. I recommend these folks, they seem knowledgeable and caring about customer satisfaction.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Absolutely horrible jeweler!! I dropped off my paperclip necklace/chain to have a new jump ring…read moresadered on the end and when I went in to pick it up it was given back to me in SEVERAL pieces. It looked like it had been stomped on!! I asked what happened and was told it was impossible to fix and "fell apart in his hands" even tho I had been wearing it for years. I said that this is unacceptable and the owner started yelling at me in front of other customers and told me to "get out of his store and never come back" several times over. I was appalled to say the least. He literally ruined an expensive necklace and had the nerve to be the one yelling and acting ignorant. What a deplorable human being. It's now just scrap gold and I'm livid! I wish I could attach the picture of it here.

Give yourself a lot of time to get lost! The Brass Armadillo Antique Mall is a true stroll through…read moretimes past. The amount of stuff in this mall is out of control -- my upcycling brain was on overdrive as I wandered about - so many options to give all this old stuff new life! The neighborhood is a little sketchy -- when I came in some lady was being accused of shoplifting and on the way out she was knocking things over and screaming at the top of her lungs - so that was something, LOL. They do have a little information kiosk when you arrive where you can grab a piece of paper that has a map of the store (the aisles have street names) and you can remind yourself where you saw something. They also have a little relaxation area with tables and chairs and restrooms -- which was nice, I always need to use the restroom! And it was well maintained. I did go right before Christmas and the place, to my surprise, was packed and the checkout line was very very long! But they seemed to be cycling people through fairly quickly. I didn't end up getting anything because I was on a schedule and didn't have time to really absorb it all -- so I will definitely be back when I have more time!

I really love antique stores, my home is full of cool items i've picked up over the years of…read morethrifting and antiquing. I'm someone who looks more on the "alternative" side, tattoos, plugs, piercings. I have worked my fair share of retail jobs and I know when i'm being targeted. I love Brass Armadillo, I always start out at the glass cases to the right when you first enter the building. As i'm browsing the cases an older woman walks up and shakes the case in front of my face to ensure it's locked. I take note. It happens two more times and after the third I asked the woman if there was a reason multiple workers have come up specifically where i am to shake the case door. She mumbled something under her breath about shift changes. Sure. I handed the woman the items in my hand and asked her to bring them up front for me because I intend on purchasing them and glared at her. Brass Armadillo needs to train their employees better and not profile people just because they look different. People! be mindful that the elderly employees here and low key racist and will profile you. Do better.

Stopped in for a watch battery change and they did it while I waited. Nice guy, clean shop and…read moregreat service.

De La Rosa's Watch Repair in Phoenix is absolutely outstanding. The craftsmanship, honesty, and…read moreattention to detail are second to none. From the moment you walk in, you can tell they genuinely care about their work and their customers. They took the time to explain the repair clearly, gave a fair price, and delivered exactly when promised. My watch now looks and runs like new. It's rare to find this level of skill and integrity these days--De La Rosa's is a true gem in Phoenix. I wouldn't trust my watches to anyone else and highly recommend them to anyone needing expert watch repair.

I need to express how GREAT is to have a Watchmaker close by, specially if you're a serious…read morecollector. Also if you have a everyday watch that needs battery and seals and need service here is the place to be. Leonard acknowledgment in service and attention goes above and beyond expectations. I have been taking all my watches to him for repairs and or services and I have received nothing but the best quality service and warranty. Very, very please with his service and courtesy KUDOS!!!!!

I brought my watch in for a new battery. They did that and cleaned the watch. Excellent work.read more