Mr. Kenny, at the Roswell location has been so helpful with our purchase. We will be back to…read moreutilize their services in the future, as they made our experience with a big purchase seamless.

I had a fantastic experience when purchasing my vehicle. Kenny was very helpful and personable.read more

I had just moved here from California and was looking for a one of a kind vehicle, something that…read morecould offer both utility as well as style. I found the perfect vehicle at Atlanta Motorsports - a 2010 Ford F150 Harley-Davidson edition with a little over 100,000 miles on it! I decided to buy it almost immediately and I couldn't have asked for a more smooth and satisfactory transaction. The sales staff was both professional and kind. Carla, who handled the paperwork, was very efficient and walked me through the somewhat difficult registration process, only because Georgia had just changed their entire system of registration. I highly recommend Atlanta Motorsports if you're looking for a great vehicle at a great price!

The photos will do the talking. Don't expect any respect or good bargaining. Was wanting to try and…read morework on a price for a Shelby F150 but instead he had these words to say! I'd keep your distance and take your business elsewhere.

Brandy always provides excellent customer service with each appointment. She always answers all of…read moremy concerns. I am extremely satisfied each time I have scheduled a service on my SUV. I appreciate the coordination that she provided to ensure that I always have a pleasant experience. Sue A. & Syed E.

Nate in customer service was amazing. Highly recommend. Helped me immediately and saved me $1000…read morewith a coupon.

I dont like to leave an immediate review. Especially with a high end purchase. It's been a few…read moremonths since my purchase with Gravity Autos Roswell. The fact is, this purchase, has not only met my expectations- it has surpassed them. I absolutely love my new car. The buying experience, the friendliness by all employees, has melted my staunch negativity when it comes to a car buying experience/purchase. I would not only recommend gravity autos cars, i would encourage any potential buyer to not overlook such an integrity driven business. Thank you for being honest, friendly, and continuous in your care for those who have purchased vehicles from your establishment.

Very Responsive and friendly/ I have been working with them for several days/weeks, and they have…read moreresponded every time. Even with BAD newws!

very kind service, going above and beyond for my situation. a little bit pushy about their warranty…read morebut overall seems worth it. additionally, they're eager to fix any issues that come up in the first 30 days of your purchase, free of charge! this was super helpful since i had a couple issues after i got my new camry. they're definitely committed to ensuring quality at this carmax location. totally recommend!

Writing this review solely for the care, kindness, and above and beyond customer service I received…read morefrom David. The moment I walked in to the Roswell location, David greeted me, took the time to start conversation, asked if he could be of any assistance while I looked at vehicles, and ultimately helping me in finalizing my vehicle purchase. I test drove two cars that day, David printed out and pulled up all the specs. As a young woman, he did not pressure me, but let me ask questions and take my time test driving and looking at the vehicles. I fell in love with one of the cars, but it was not four-wheel-drive and needed that. So back to the drawing board! Over the course of the following 2 1/2 weeks, David stayed in contact and helped me look for the specific vehicle in four-wheel-drive at Carmax locations across the country. I ended up finding a completely different vehicle at the Lithia Springs location and David helped me with the transfer of getting that vehicle and another that I was tentatively looking at moved over to the Roswell location so I could come in for a test drive and view the cars in person. His promptness and help was above and beyond! There was no feeling of pressuring me to just to get a car because I like it, but talking over logistics and particular needs made this an educational experience for me in a great way! I went in that day with my current vehicle, cleaned out ready to drop off to them to sell, and test drove both of these newly delivered cars. I fell in love with one that had everything I was looking for, and walked away less than two hours later with my old car being traded in and that money used as my down payment and my new vehicle being looked over and ready to hit the road! David made sure to follow up with me over the following weeks to see how I was liking the car, and if I had any questions or concerns. So in writing this review, thank you David for not being a salesman who wanted to take advantage of a young woman car shopping, but in making the experience exciting, educational, and left me feeling good about my purchase and investment in my new car!

Just purchased a 2025 Hyundai Genesis yesterday through Taylor. What a great experience from…read morebeginning to end! I called ahead of time to let them know I would be driving there to take a look at the car and they had it ready for me as soon as I drove in. Taylor took us on a test drive and was super patient with me as I had to test several things off my checklist to make sure I was buying a quality vehicle. After that, we moved on to negotiations (which is usually the part I dread). I will tell you, the process was one of the most efficient transactions Ive ever had while purchasing a vehicle. I appreciated that they were willing to work with me a little on pricing and trade in value for my car. Taylor had a no pressure tactic, which both my husband and I really appreciated. To put the icing on the cake, I purchased this vehicle for an AMAZING price in comparison to others models I had test driven over the last 2 weeks. Not to mention, I have a car with complete peace of mind knowing that it is covered under warranty for 10 years or 100000 miles from the day of purchase. With a little extra, I purchased a warranty that also covers the electronics. Even with this, I STILL got a great deal. Needless to say, I drove away in my brand new car within1-1.5 hours. Could'nt be happier. Thanks Taylor!

I'm not quite sure why Rick Case Hyundi had Roswell gets to Point stars, but I could tell you from…read moremy experience I give a five stars. I called in and spoke to JAKE about a Vehicle that I saw online he facilitated the deal and the price and basically bent over backwards to make a deal. Unbelievable I was very very happy. This is the fourth car that I purchased from this dealership and I give it five stars thank you, Jake.!!!!!!!!

As far as dealerships go, this one is not memorable . Just a nice place, nothing splash or…read moreimpressive. Waiting area offers plenty of seating and free wifi. Service allows one to purchase parts from their website saving some $$ which is appreciated. Bit disappointed in their service hours no after office hours and more limited on weekends. "Express" oil change can take up to 1.5 hrs. Unsure how that can be classified as express....

**Honda Carland Service Department - A Cautionary Tale** (1…read morestar) On June 10, 2025, I brought my 2023 Odyssey for an idle-stop issue. What followed was a masterclass in how NOT to run a service department: **THE DIAGNOSIS DEBACLE** - 1:20 PM: Quoted $534 for a battery replacement before running any tests - 2:23 PM: Their own load test showed my battery at 958 CCA (Honda only requires 650) - 2:57 PM: Their diagnostic revealed the actual problem - a faulty battery sensor jumping from 25 to 3 m Despite their own data proving the battery was fine, they insisted on the unnecessary replacement. **THE RETALIATION** When I cited consumer protection laws and requested the correct warranty repair, Service Manager Jamie Pierce banned my entire family from future service (see attached screenshot). On June 25, Jamie admitted this ban was retaliation for "dragging us through the mud online" - except they banned us BEFORE I posted anything. **THE FINALE** After Honda Corporate intervened, their Field Technical Specialist performed a "final repair" on June 28. Three hours later, with my wife and two young children in the car, the vehicle failed again. **LESSONS LEARNED** - Always demand diagnostic data before authorizing work - Document everything (texts, emails, recordings) - Know your rights under Magnuson-Moss and state law **GEORGIA LEMON LAW INFO** If your vehicle has recurring issues: 1. No attorney needed - GA's lemon law is consumer-friendly 1. File directly with the GA Department of Law's Consumer Protection Division 1. Requirements: 3 repair attempts OR 30 days out of service for same issue 1. Remedies: Replacement vehicle or full refund including taxes/fees 1. Visit consumer.georgia.gov or call 404-651-8600 1. Keep all service records and correspondence Would I return? They've made that decision for me - my family is banned. Currently pursuing lemon law remedies with Honda Corporate. *Update: Will post outcome of arbitration*

I purchased a new Jeep Rubicon from Palmer in Roswell aprx 3 months ago. After the purchase was…read morecomplete our sales rep Tony White let us know, he was going to give us free oil changes as a courtesy for purchasing the vehicle. Now it's time to get the oil changed so I called the jeep dealership closer to my home, and they told me this "free" oil change would not be honored at their location. So, I called Tony at Palmer and he said oh yea Chrysler just pulled that deal right out from under us and we can't honor that deal either. At the end of the day it's just an oil change but be careful with what they (slippery car saleman) tell you to get you to purchase the vehicle. ALWAYS GET THE DETAILS IN WRITING!

At first my experience with this Dealership was on the level. However I bought my Jeep from them in…read moreFeb of 2024 and there is a issue with one of my Headlights. I've had to replace the bulb 3 times now and upon calling to express my issue, I was basically told oh well for basically a Brand New Jeep cost 30k+. Not sure how something like that is ever okay but I do know I seriously don't appreciate it and it's some bs because I will have to get the issue diagnosed and resolved on my own and if this was 3-5 years later sure I'd understand but I purchased this vehicle a year and some change ago and that is seriously UNNACCEPTABLE. So just know if you purchase from here and a issue happens that outside the scope of the warranty, you will get an oh well from this group. Serious lack of taking care of a customer. I had intentions on coming back here when it was time to upgrade my wife's vehicle and I absolutely refuse to now! Also, upon doing my research (which is my fault) but these ppl definitely gamed me and overcharged me about 10,000 dollars. If you do go here be sure to be on guard because these people will swindle you given the chance.

On my previous visit, I worked with Bryson Davis at Service Area #4, and the difference was…read moreremarkable. Bryson was excellent--honest, friendly, informative, solution-oriented, and genuinely interested in understanding the customer's situation. He made me feel that I could trust his guidance. Unfortunately, my experience with Justin was the complete opposite. I found him uninterested, unwilling to help, dismissive, and unnecessarily arrogant in the way he communicated with me. One of the best things this dealership can do for a customer is connect them with someone like Bryson and spare them an experience like the one I had with Justin. Bryson represents exactly what a service advisor should be. Who wants to deal with someone who makes a customer feel unwelcome and unimportant?

Thank you to the staff, AJ, and Managers of Nalley Toyota. We are all so grateful for the easy…read morepurchase via the long distance of the Sienna van for a family of 10. I called Nalley from TX to purchase a new vehicle after being given the runaround for a long-distance purchase from other dealerships. I am grateful for a smooth transaction, courtesy, and timely feedback. This family needed a new vehicle and recently experienced a crisis. Thank you, Nalley, for taking care of your long-distance customers! I wish all purchases would go this smoothly.

I recently purchased a 528ix I was satisfied with the…read moreservice I received the staff worked with me to get the deal I was pre approved for my loan but I still had financing problems which they assisted me with Alm buys cars from auction so as a customer looking for a car needs to do a little research My bmw had a factory warranty and car fax is available to anyone as long as you have a vin number I read previous reviews about the dealer car fax not being accurate about to purchase a vehicle you can get your own for a small fee.. do a Little research look at the cars.. If you want keys mats better tires ect u need to ask for them and have them before u sign on the dotted line My sales person gave me 2 sets of keys manuals I asked for mats he said he would look for bmw mats He couldn't find any so he gave me new generic mats .. Thanks.. The only complaint I have is my car is missing a feature that I would have liked " proximity remote door/ trunk opening.. I took the car to the bmw dealer the next day for free scheduled maintenance.. It was a total win win for me..

They will get you into the dealership with great deals but don't tell you about all the ad-on…read more They put on a 995 charge for paint repair if you get a scratch. It was a waste of my time. I bought somewhere else for same make, model and year with lower mileage and saved myself 1600.