I am happy Dial One Johnson, handling the pluming needs. The options on what should be a priority…read moreand the estimates reflected that. I even recommed the yearly inspection package.

A/C repaired timely. Technician was very professional. I didn't get more than one quote for the…read morerepair so I'm not sure the labor fee was reasonable.

Had a leak from my washer drain pipe. Chris came out and identified the problem. The leak was in…read morethe slab and he ran a bypass of the pipe and tied it into the main drain line of the house. This was done to protect the integrity of the foundation. This was not the original plan and Chris asked if I would like to get a second opinion. With the original plan changing he offered to waive his fees while I got a second opinion. The work was done in a timely fashion and resolved the problem. It was a pleasure doing business with Chris.

After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Late post. However, this is my 3rd or 4th time using Mr Jonathan who is a gem. This time it was…read moreinstalling a new water heater which required alot of services which were needed to pass code. He knew exactly was needed and assured me it would be included in the service. Love that he gives true estimates and stays true to it. He is kind, timely and I trust him! Will be calling again when needed. A very satisfied customer, Ms Amy

Jonathan and his worker did a excellent job installing our water heater. From the receptionist…read moremaking appointment, to talking about what my husband and I wanted done so very professional, courteous prompt service great pricing! We will use them for all of our plumbing needs for now on. We are so very happy with their service! A+++

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

fb and Google reviews are more educational for this company's review. Neighborhoods talk to other…read moreneighborhoods... They promote TX values but deliver anything but.

Anchor Plumbing is a family owned and operated GREAT plumbing company. They have been in business…read morein the DFW area for more than 50 years. I have had them perform work at my home and three business locations and referred several people to them. I have to say I have not had any dissatisfied work done by them personally and my referred friends have always thanked me for referring them to Anchor Plumbing. This plumbing company is first class and has owners and staff that are the best.

The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

The city of Arlington sent an email about excessive water usage and so after reading reviews, I…read morecalled Bow Tie Plumbing. They came to my property the same day. They ran tests and isolated the leak to be a valve inside toilet. Turned that valve off and meter stopped running. Incredible! I'm calling these guys for all my plumbing needs and you should too! Ethan and Dustin were the gentlemen that detected the leak, within 5 minutes might I add!