We used Code 3 in order to get our entire family of 23 to the City for my husband's Memorial…read moreService. We were very happy with the accommodations, our driver and the convenience of traveling together without any hassle. When the owner responded to my quote request, he was exceptionally supportive, sensitive and helpful after realizing that this was for a Memorial Service and that my husband is a Fallen Firefighter Captain. Thank you for making our day a little easier and being so generous & helpful with one of the big tasks on my list! I love a company with a heart and excellent customer service. Everything was seamless, Driver was right on time and the reservation process was quick and smooth. Thank you so much!!

I had one very positive experience with Code 3 transportation; however, our most recent experience,…read morelast week I think certainly warrants a review, especially as school representatives are considering using this company for field trips or school events. We used them to take a group of students to San Francisco last week. First, the driver was late for the initial pick-up. She could not find the location even after being sent a pin, a picture, and verbal directions over the phone. The pick-up location is very easily accessible off a main road. Later at the designated departure time, after the group had been dropped off and done their activity, there was no driver present to collect the students and teachers. I could not connect with anyone from the company- I called dispatch, reservations, sent emails, and finally after multiple calls connected with someone through our driver who apparently was no longer driving. it turned out we had been outsourced to a different company (not C3) and I was told that this company (King's Tours) was not given information about when to pick us up. It was incredibly concerning to not be able to connect with anyone for over 40 minutes to determine who could help me or give me the information I needed; meanwhile, we had a group of students and teachers who were stranded in the city without a ride home. When we did finally connect with someone who could help us, it wasn't even a representative from Code 3, it was an employee from a third company, Quality Assurance Travel! This is the company that ultimately ended up picking up and returning our students safely to campus. I did have a follow-up conversation with Code 3 and was given a 50 percent refund; however, there did not seem to be a clear understanding that not only was this a customer service issue, our students were picked up late and missed an important event at school, but this was also a safety issue. I could not get in touch with anyone from the company for over 40 minutes and students and teachers were left for an hour waiting. I would hope that in the future, a better form of communication can be established and there is greater transparency with transportation. On the phone, I was told Code 3 has its own fleet; however, our group was taken on by two different companies and it still not clear why that happened, especially after booking with Code 3. I don't know that we will utilize their services in the future. While I appreciated the refund and did have a positive experience the week prior, after our trip last weekI still have some questions left unanswered about their commitment to safety and integrity of service.

We had a great trip to Napa from SF / Oakland with Benny last weekend. Benny was very on top of…read moreanswering all of our questions and was extremely well organized. On the day of the trip, Benny had all of the addresses ready and kept us moving on time. The Sprinter van was new and extremely clean. We had 3 families on a trip together and this was a great setup. Pricing was also very competitive. Would definitely book this service again.

There's not enough good things I can say about Sunshine Star Luxury. I hired them for my husband's…read morewine tasting party in Sonoma. Our group kept getting larger with the final headcount of 26 people. Having several options of limos/buses, Benny was able to guide me in choosing the best option for our group. Benny responds fast to my messages and is very easy to work with! The day of the event, our driver, Doston came early so that gave me enough time to place our welcome presents inside the bus to surprise our guests. Doston helped me and he is also a great driver. We got to our locations on time. The bus itself is beautiful, comfortable, and clean. We really appreciate Sunshine Luxury Star and all its staff! Thank you Benny and Doston! I look forward to hiring you again!

Rhonda from SF Pinnacle is amazing. She was genuinely one of the easiest vendors we worked with and…read morewas SO fast and responsive whenever I had a question. We had a two-day wedding with 260 guests and used SF Pinnacle for transportation both days. So many of our guests commented on how smooth and well-organized the transportation was, and that was entirely thanks to Rhonda and her team. On the wedding day, all of the drivers arrived early, the buses were clean and comfortable, they allowed alcoholic drinks on board, and they even provided free water for everyone. Most importantly, coordinating everything was incredibly simple. Rhonda worked seamlessly with both me and our wedding planner and made a potentially stressful part of the wedding feel completely manageable. I spoke with several transportation companies while planning, and some made it surprisingly difficult just to get a quote or took forever to respond. That was never the case with Rhonda and SF Pinnacle. Communication was quick, clear, and easy from start to finish. Highly recommend them for wedding transportation, especially for a large or logistically complicated event!

We used SF Pinnacle Limo for our wedding and they did a great job! Rhonda was super responsive and…read moremade everything easy. Highly recommend!

I booked a whole day service for my parents as a treat on their birthdays to Napa Valley and Sonoma…read morefor wine tasting and a romantic dinner! The driver was very accommodating and took good care of my parents. My parents definitely want me to book with Bilen Limo again for their anniversary and birthday. I highly recommend it. I'd give them more than 5 stars if I could.

Absolutely wonderful and professional driving, car, and just truly a luxury service from top to…read morebottom. I highly recommend-- the SUV is even nicer in person. We hired Yusa for a day in Napa and it couldn't have been more perfect. Yusa is polite and trustworthy-- he was prompt, on time, and always ready for whatever was upcoming on the schedule I provided prior to our trip. I will definitely hire Yusa again when I am back in town-- you cannot go wrong! It is hard to find honest, quality, and fair services these days. It was such a perfect day and in big part to our wonderful limo service! Thanks again, Yusa!

I booked Limo 5 Star for a trip to Napa from SF and it was a great experience. Firstly, they have…read morethe best rates I could find in the Bay Area and a great range of vehicles at different price points. Our driver arrived on time and was very accommodating for any stops we needed to make and changing our drop off point. We were 12 people in a sprinter van that could fit up to 18. They had comfortable seats, drink holders, and ability to play your own music. Lastly, the booking process was very easy. I was able to communicate with the business via Yelp and make a reservation within a week's notice. Overall, if you're looking for a limo service in the Bay Area for any occasion, I highly recommend this company.

You will have a beyond service than what you expect…read more Great customer service, on time driver, clean vehicle!

Booked a car service to and from the Orpheum Theater. The entire process was smooth. From booking…read morethe car, coordinating pickup times and locations, and the ride itself, everything was quite easy. I had two drivers: Abdul and Luan. Both of them were very professional and accommodating with any requests. I sometimes like to chat during long rides, so I appreciated that the banter wasn't too awkward. It made hte ride more enjoyable. The cars were spacious and super clean, equipped with a charging cable, plenty of Fiji water, and AC set to a comfortable temperature. I really felt spoiled and taken care of. Overall, I was really impressed with the ride and service. It's going to be really hard for me to ride in a regular taxi or uber since experiencing riding with AAA Limo. Book them. You won't regret it.

Highly professional, reliable, always there. They're on time, great communicators, very courteous,…read moresafe drivers who always do the right thing. The best car service in SF hands down.

They were the quickest to respond and offered me lots of information of how to protect myself…read morebooking the Service for the day we need it. They kept me in the loop with all the questions I had and were very specific about the extra services they offered far and beyond other companies. Looking forward to having them pick us up.

We requested a ride for a next-day trip on very short notice, and the owner was incredibly kind and…read moreaccommodating. Amin, our driver, was very nice and professional, and we had a great overall experience. The team was super responsive throughout and handled everything smoothly for our group of 6 which included two small children. Highly recommend. very reliable and professional service.

Absolutely the best luxury limo service in the Bay Area -- hands down! We've used B's service for…read moreyears now and wouldn't even consider going with anyone else. B is not only professional and punctual (like to the minute reliable), but also incredibly friendly and easy to work with. From the moment you reach out, B makes everything seamless - he's super responsive, flexible, and just overall a pleasure to coordinate with. Every ride feels smooth and stress-free, which is exactly what you want whether you're heading to the airport, a special event, or just want to ride in style. If you're looking for luxury, top-notch service, and someone you can actually count on, B is your guy. We recommend him to everyone we know. This is the only limo service we'll ever use in the Bay Area!

Best Limo ever , professional driver, punctual on time .he made our trip pleasure. Will book again…read morewith him.