WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

I've taken two different computers to this shop, and every experience has been great. One computer…read moreneeded a new hard drive, and the other had an issue with the laptop touchpad. Both repairs were completed quickly, and everything worked perfectly. A few months later, my laptop touchpad started acting up again, so I took it back. He inspected it, explained the issue, and replaced the part again under warranty at no charge. I didn't even realize the repair was still covered. What I appreciate most is his honesty. He always takes the time to explain what's wrong, gives honest advice about whether a computer is worth repairing, and never tries to sell you something you don't need. That's hard to find these days. Both of my computers are now working like new again. If you're looking for an honest, knowledgeable, and trustworthy computer repair shop, I highly recommend this place.

I dropped off my old laptop for diagnosis after is started shutting off randomly. Micky spent quite…read morea bit of time diagnosing the issue and concluded that it was the motherboard. Instead of trying to upsell me or charge me an arm and a leg to fix it, he immediately advised me that it would not be worth my time or money to try to fix it. He suggested it's time for a new laptop. I offered to pay him for the the time he spent on diagnosing it and he refused. Even though the laptop didn't survive, from this point forward, I will be going to Alpha computers exclusively for all my electronics repairs because I know this is an honest professional business that I can trust.

Doug is genuinely kind and thoughtful, and he doesn't charge an arm and a leg for repairs. He keeps…read morehis customers' budgets in mind when sourcing parts and is very transparent about costs. He repaired my Asus UX430U after the battery stopped holding a charge and took the time to clearly explain what was wrong and exactly what I was paying for. I never felt rushed or talked down to. When I asked for recommendations on buying a new laptop, he shared thoughtful, practical advice on which models to consider and the best times to buy, like Black Friday or Cyber Monday. He's a solid human, does honest work, and I genuinely enjoy supporting his small business.

Doug, came by my house yesterday to fix a frustrating issue on my desktop that I have been dealing…read morewith for weeks. He went above and beyond to solve the issue. I was very impressed with his knowledge and professionalism. In addition to his expertise he was extremely great to deal with. His price was very reasonable. I recomend him to deal with any computer issue you may have. I would give him more than 5 stars if I coung. Great job Doug. I appreciate YOU!

A former colleague reached out to me about having some issues with her laptop. her main concern was…read morethat on Monday she wouldn't be able to work since she works remotely.i referred her to a reliable technician omly to find out they were no longer open on Saturdays, Embarassed I searched for another expert. True to their reputation not all super heroes take weekends off. Our hero in this casei s Iggy.not only does he not get too technical what he can do he explains in layman terms.he also asked great relevant questions to the user to help him to diagnose what the issue could be. Amazing, in less than 30 minutes he resolved the issue.My colleague was so grateful but the hero was Iggy.

I had a great experience! The technician was professional, knowledgeable, and took the time to…read morethoroughly test my iPod to make sure everything was working properly before returning it. I really appreciated the attention to detail and excellent customer service. Highly recommend!

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

They helped me finish swapping pc cases and connecting everything and got it done all in the same…read moreday!

I am SO grateful I found this little computer shop! My Samsung computer completely died and would…read morenot turn on at all. I use this computer for my work, my writing, and so many important files. Unfortunately I had never backed everything up onto a flash drive. Needless to say, I was freaking out! I found Human Computer because of all the great reviews, and now I completely understand why they have such a great reputation. John was so sweet, kind, knowledgeable, and immediately made me feel like my computer was in good hands. He was able to fix it, get me back up and running, and it only cost me around $85! He even told me that based on how well I've taken care of my computer, it could easily have another five years of life in it. I really appreciated that he wasn't trying to convince me that I needed a new computer or sell me something I didn't need. I also couldn't believe this little shop has been here in Riverside off Van Buren since 1996! There's something really special about finding a small local business that has been around that long and still treats people with genuine kindness. If you have a PC or Mac that needs repair, I absolutely recommend bringing it here. Great service, fair pricing, knowledgeable, and most importantly, someone you feel you can trust. Thank you, John, for saving my computer and basically saving me from a complete panic!

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.

I had an excellent experience with this computer service! The Richie and his team were…read moreprofessional, knowledgeable, and incredibly efficient. They quickly diagnosed the issue with my computer and had it running like new in no time. Communication was clear throughout the process, and the pricing was fair with no surprises. What really stood out was their attention to detail and willingness to go the extra mile to make sure everything was working perfectly before I left. It's not always easy to find trustworthy tech support, but this place definitely delivers. Highly recommend to anyone needing reliable and honest computer repair services!

Very good and reliable service, they did a great job on my Sony laptop. It's running great with no…read moreissues.