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    Xpert Media

    5.0 (4 reviews)
    Open 10:00 am - 5:00 pm

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    Services - Xpert Media

    Advertising

    Brand Management

    Copymaking services

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    People searched for Marketing 579 times last month within 20 miles of this business.

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    Firm Media - Our paid strategies are strategically created to jumpstart website traffic and generate new patient leads, optimizing your ad spend.

    Firm Media

    (6 reviews)

    Happy Tuesday! Firm media was in charge of creating my…read morewebpage and promoting it on the internet. They did not do much of either. I had to rewrite most if not all of the subpages as the content was either incorrect or missed the mark completely. After over a year with them and not having a SINGLE patient refer to the website as a reason how they found us or why they chose us, it was time to go separate ways. However, not before I had to pay them over $15000 more to get out of our auto-renewing contract. Be careful when signing agreements with them and be ready to do most of the leg work.

    As a former client of firm Media, I am posting my experience with them -- which they will probably…read moretry to take down. I was under contract with them before,during,and after the pandemic when just four months before the end of our contract term ending, I discovered they had not even started to begin fulfilling certain projects or items of our contract that I had been paying on for almost 2 years. There is no value in paying for digital marketing services over almost two years and finally getting it done in the last moment!. I decided I was tricked. I felt they broke our contract by not providing the services they were contracted to do. I paid them for all of the services they did, but not a penny more. They sued me for breaking our contract when I felt they broke it. They took down my website. So lesson number one: do not let anyone control the login credentials of your website or the hosting of your site- you may never get them back and all the money you gave anyone to develop your site might be lost! The arbitrator initially ruled in my favor but changed his mind with his final judgement. . In spite of all the things they did or did not due, he felt I broke the contract. I believe he wanted to allow them to continue to the end of my contract, regardless of the quality of that last minute service. It was a very expensive judgement not only financially but in everything else that I Iost. I must also comment on the quality of the work they did do for me. It was acceptable. Some things they did a good job, like keeping me at or near the top of the organic listings, but other things were sub-par, like their posts on social media. So ultimately, was working with Firm media a good value for me? I would unequivocally say, Hell No. If there was a minus 5 Star rating, they would get that from me. Simply put, they should have done the right thing by me and with everyone they do business with. That was not my experience. So lesson number 2: Stay away from Firm Media or make sure they do what they promised to do in your contract.

    Xpert Media - marketing - Updated May 2026

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