got a diamond car wash and it honestly doesn't even look like it went through a car wash. the front…read morebumper and top is still dirty. when i was watching the car go through the second part didn't go off at all while the car before it did. other than that the inside is clean and everything but doesn't even look like i was there

They charge a credit card processing fee without clearly disclosing it upfront. When checking in,…read morethey ask whether you're paying with cash or card, but they don't explain the additional fee. They also don't provide pricing unless you specifically ask. Otherwise, they hand you a ticket for their most expensive package and charge accordingly. I felt misled by the entire process. Good customer service starts with transparency, and that was lacking here. It feels terrible to leave feeling taken advantage of. Because of this experience, I won't be returning and cannot recommend this place. Paid $36 and change for mediocre wash. Car is still filthy. Still trying to figure out what I paid so much for. Better off going somewhere else or doing it yourself. Garbage everywhere, Have to go home now and clean it myself. $36 down the drain. Stay away from this place!!!

I see that $40.00 has been charged to my account. I only see that my car comes to me twice a…read moremonth. Please change the amount. Thank you!

Extremely aggravating trying to cancel membership. I only went 2 times because it turns out the…read moreback of my van wasn't getting washed. They ignore emails and you can't talk to a human or leave a message because the mailbox is full then you get hung up on. I contacted my credit card company, and they are blocking this shady company.

"Car Wash and Beyond" is my go-to spot for keeping my car in top shape. I've been consistently…read moreimpressed with their attention to detail and the quality of their service. Whether it's a basic wash or a more detailed cleaning, they always do an excellent job. What really sets them apart is their friendly and professional staff. They're knowledgeable, helpful, and clearly take pride in their work. Plus, they offer a range of services beyond just washing, like waxing and interior detailing, which is super convenient. Overall, I highly recommend "Car Wash and Beyond" to anyone looking for reliable and high-quality car care. They've earned my trust and repeat business!

I had a great experience at Car wash & beyond today. I got the VIP wash & my car really looks…read moregreat. I'm so grateful to Paulie the Wax man and his kind and friendly team who made it happen. You do pay a little extra but me & my family are happy and would recommend everyone gets a wash here at least once!

My second year using RC and I have to say, super service and our cars look fantastic!!! Level II…read moreexterior for two of the cars while one had the full spa treatment of Level II in and out. Looks and smells like a brand new car. Thank you Ron!!!

Did a great job on my M3 after the drive from FL. Very responsive with setting appointment, follow…read moreup and arrived earlier than expected. Will be using again.

They need to regroup and get back on track the way it used to be. It's not impossible because the…read morepeople who washed a car have been there a while. They know what it's like to do the job right of somewhere along the lines they slow down.

Very efficient & cost effective. My mom needed a place where she didn't have to drive the car into…read morethe wash, so we tried Human Touch. The staff is very friendly. The service was great. Will be coming back for sure.

Save yourself the time, money, and frustration. This car wash fails on multiple fronts - from…read morecustomer service to the actual cleaning process. The language barrier, poor cleaning quality, and questionable management practices make this establishment one to avoid. I regret not doing my due diligence and reading reviews beforehand. Learn from my mistake and look elsewhere for your car cleaning needs.

First and last. visit to this location with my Celebrity Enclave! Purchased their highest service…read morecosting $36.24 including tax. Got home to discover that there were dirt spots on the car and that they didn't bother to open the rear gate to check the dirt back there. What a lousy job.

They are the best car wash at the shore. John is top notch for customer service. I highly recommend.read more

On the surface you'd think this place would be ideal but after joining their unlimited monthly…read moremembership, I soon realized it wasn't all they promised. All was fine for a few weeks- no change in cars.... Suddenly, without explanation, a worker appears at my window and insists that the new policy is to remove all hitches from trucks and SUVs. Interesting because I had been through this thing numerous times as well as other car washes and in fact, my family also owned one years ago and this has never been an issue. Additionally, my hitch has a lock on it so there's no way it was going anywhere. no one offered to replace it after they took it off and there was no way for me to leave the line and abandoned the errand that morning. Fast-forward a few days later and I try to get my car washed during early business hours and it's closed. I try again later that day again during business hours and again it's closed. I guess the idea is to take your credit card and charge it but not to provide the service. Final comment, it's a tight squeeze when you come out and you try to get your vehicle set up near a vacuum. People plop themselves down right where the bay lets out the cars. PS: The owner and his wife also own HARRIGANS PUB and let's just say neither one is especially friendly or place much of an emphasis on customer service. I'd suggest PJs on 35 in Wall. That's where I'm taking my business now. Bc after trying to talk to the owner about my beef, I could tell he was totally checked out.

I always get great service here, the mechanics are on point and do excellent work, they have fair…read moreprices too.

Understanding !! Owner came right over. Took care of my issue in about an hour. Was very busy with…read moreother cars but took mine.