Hello yelper, How are you? Do you have a central air unit? How's that working out for you? Not good? Well, of course, why else would you be here searching for help to get it fixed? Maybe, just maybe, you're looking to get that unit replaced, right? What's that? You are?! Then I'm glad that you're here. Let me tell you about Alpha Air Pros and their kind and knowledgeable representatives. I might be wrong, but I'm guessing you're looking for a repair, or a replacement, right? I found myself on here doing the same thing awhile ago when my central air unit stopped working. After talking with several other HVAC companies to get quotes on repairs. I found that Alpha Air Pro was my best choice. Their representative at the time, Andy, came over to my house with a kind professional attitude that made me feel confident that they were the right team to do the job. Also, they gave me a fairer quote than other companies gave me. However, me being me, I thought that maybe I don't want my old HVAC repaired. It was installed on to my roof back before the new century, and it was an eye sore to see that old hunk of junk sitting up there. I told Andy as to what I thought about replacing the whole thing all together after he had already sat with me for awhile explaining to me what needed to be repaired and then giving me the quote. Being the patient man that Andy was he took his time explaining to me what needed to be done. He didn't rush me, AND he didn't push me with any upselling on more products. In fact, Andy helped me out a lot. And, I appreciate that Andy! So thanks. Just didn't like the way you disappeared on me and the project. But, that's ok. David, Ricardo, and the rest of the team stepped in and still did a great job finishing what Andy started. David was there to make sure that everything was up to code before inspection. He also helped patch my roof were the old unit was before the rains came. They found a roofer for me to fix it that also gave me a fair price. With everything accomplished. I feel satisfied that I called Alpha Air Pro. read more

We are happy customers! After our existing wall unit was faltering over the last year or two, culminating with an incident where a tiny ice cube was shot out of the unit during a hot day, we knew we had to get a replacement unit. My husband reached out to Alpha Air Pro as part of shopping around for this, and was impressed by the timely and nice responses of the team and the thoroughness of the replies. Husband sent photos of the existing unit, Andy asked for a few more just to be sure (our unit ended up not being installed properly, which explains our periodic leaking issues with the unit...), and after gathering enough information provided a competitive estimate with the details. We agreed to move forward, and scheduled an appointment in only a few days where he could come assess the unit and finalize the estimate. That Monday, he came over on time, reviewed the unit and discovered part of the install inside the wall needed additional work to get it to fit, and also an ant's nest! He also had enough time that same day to get working on the project, so we went ahead with it. They were thorough in getting the parts and returning and getting right to working with the replacement of the unit the same day. Great work, and very friendly. Thanks to the team at Alpha Air Pro! read more

Andy and Ricardo are my heroes! Great company and they really deliver. My previous AC/Heater unit was 35 years old. For a couple years now I was planning on upgrading and wanted to establish a relationship with a company that handles repairs and checkups on the unit. Found Alpha Air Pro on yelp and worked with Andy on a membership for them to come back a couple times in a year. The membership even came with a discount on the work being done when my wife and I decide to pull the trigger on a new unit. Well that time was now. We just pulled the trigger on a 16 seer Goodman, insulation, duct work, and removing the old asbestos. If I had photos of the before I would share. Took 4 days (one day for asbestos removal) and they worked with my schedule for a quick install. Even when there was a delay with delivery, Alpha Air Pro made it right and still delivered. Looking forward to all this warmth in the my house during the holidays now. read more

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Installed my ecobee 4. Happy with the price, honesty and workmanship. Was a huge help in a difficult installation (old thermostat) and upfront without ambiguity like some other guys who quoted me. Very prompt in response and knowledgeable. Would recommend to anyone!! read more

It's easy to write a great review when everything goes well and there are no issues but the true test of customer service is how issues are resolved. What started out as scheduling glitch was resolved professionally and efficiently. Andy M and Blake really went out of their way to make adjustments to accommodate the repair today. Even though they weren't sure they could get it done given the heat wave in town, they did and, with A+ service. I was not holding my breath that they could pull it off but they over delivered. When Blake arrived, he explained the steps to check the repair processed and was thorough and a complete gentleman too. I would highly recommend this company and team. read more

I had full AC and furnace replacement with the company in April 2020. They did good work but terrible customer service. I have been trying to get a call back from someone for service and no one calls. Avoid them if you want or expect good customer service. I regret using them because they have no concern for you after they get paid. Bad business. read more

We spent $17,000 having Alpha Air install a new system for us last year with a 2 year labor warranty. We've had Alpha come back a dozen times to fix a number of things that went wrong. For the past year, we gave them the benefit of the doubt since they came back to fix the problems they created in the first place. However, things have taken a bad turn. Our brand new AC stopped working again on Aug 6 during the middle of the heat wave. I spoke to David that day, who said he'd come by Aug 10 to fix it. It's been 4 weeks and we've called David, Andy, John, and the office daily. We can't reach anyone. Spent $17,000 and we have no working AC. Not sure what's going on over there but I'd avoid this company. If the owner wants to call me back to fix the problem, I'd be happy to talk. But as of now, this is unacceptable and Alpha should be reported for negligence. read more

Technician came on time and the service was very affordable. I am super happy with their service!

Really disappointed in Alpha Air. We got multiple quotes from different companies and though theirs was not the lowest, we liked them and moved forward. Fast forward a month, we have been going back and forth with them for the whole month trying to get an accurate quote and work out the details of the job (where the units were going to go) Suddenly the quote we were given shot up by $6,000!!?? Very frustrated that we invested the time and effort in this company when we should have gone with any of the others whose quotes were all under Alpha's original quote. Updated my rating because David and Elizabeth were responsive and kind. read more

Another A/C company trying to up sell me. I didn't need a new coil, condenser, and my system didn't have a leak like Alpha Air Pro told me. I simply needed my system recharged. Instead of the $6,000 + system they tried to sell me, I paid $495 to recharge my system with Freon. It's been working great! Nice try Alpha Air Pro. read more

Great Service today from my Technician Randy! He noticed my unit was not working properly right away and took the time to get the source of the issue. Unexpected that there would be an issue with the unit on a standard yearly maintenance call, but he stayed the extra time to fix everything and make sure the unit was working at 100% before he left. Extremely grateful to be able to have my AC running super cool heading into Summer! read more

Andy & his crew were outstanding. He was able to diagnose and repair our HVAC unit same day! In the future we will be sure to reach out to Andy and Alpha Air Pro. 5 Stars and 2 thumbs up. Thanks guys. read more

Great work by Andy and Alpha Air Pro! Andy was very transparent and walked me through the entire process of installing a new condensing unit. I would highly recommend him to future customers! read more

Andy was honest and helpful, and his team was great. They installed a new AC Unit and did all the duct work in a day. Their pricing was highly competitive as well. Couldn't recommend more! read more

Ok this is a bit premature because I'm not getting my air conditioner until next week so no work has been done but SO FAR I have blown up their phone with a hundred questions and they are quick to answer all of them. The guy who came to check our my unit was honest and not pushy. They are also more reasonably priced than the competition. So far so good.. I'll update soon read more

Had Randy come over to take a look at our AC unit and explained a few things to me. He was very informative. Great help. During his inspection he took some time to fix a few things he was able to get to. Positive experience. read more

This company was absolutely fantastic! We returned from vacation on Monday to discover our AC unit was not cooling the house at all. That evening around 6pm I called and was met with very friendly service and a "can do" attitude. He immediately set up an appointment for the next morning. The service tech came out and was able to diagnose the problem within 15 minutes. The repair was a very reasonable price, when we asked if we needed more puron for our unit they were honest and told us we were all good. Our unit has been functioning just great with no problem. Alpha Air Pro is our new "go to" AC people! read more

We received prompt and excellent service from Alpha Air Pro from first contact to completion of the repair. Had a badly done installation by another small company, Paramount Air, Inc., so needed some real professionals to come and fix the job. Andie and Ricardo from Alpha were on time, informative, and completed the project at a fair price. Highly recommend this company. read more

I contacted Alpha Air Pro to have them install four mini split air conditioning and heating units throughout my house. Out of the four companies who came to look at the project Andy was one of the most creative thinking, honest, and affordable contractors who extended me a quote. I'm glad I went with this company because they completed the project quickly, with precision, and friendliness that really made the job actually very easy to deal with. I would note that they're contracting service is a separate business and it took some time to coordinate follow-up remodeling with their contractors, but the air-conditioning side is five stars for sure. Thanks you guys. read more

Andy Mejia n his partner handled a job that most wouldn't do and for that I'm very grateful for Alpha Air Pro thank you guys!

Very pleased with the service and attention I received from Alpha Air Pro. Andy was attentive and responded to my questions timely. He walked me through the entire process from beginning to end and followed up with me after the installation of my mini split was complete. I will be recommending Alpha Air Pro to friends and family. read more

Do Not go with this company! Alpha Air Pro has yet to give me my deposit back ($6,000). They have been giving me excuses and the run around on not returning my deposit. Here is the breakdown. Andy M. was the representative who I was in communication with about getting a new installation hvac for my home. We messaged through yelp regarding pricing and equipment. We agreed on a set price and equipment before he was able to come see the work. So David and Ricardo(installer) comes to my home to inspect the house on Saturday August 1st. Andy used pressure tactic on getting that price we had agreed on yelp ($10,000) that I had to sign that same day (red flag) and then they wanted a 50% deposit that very same day (another red flag). Just FYI it is by California Contractors Law that they cannot ask for a deposit of more than 10% or $1,000, whichever is less. So Alpha Air Pro broke the law! We gave them a deposit of $6,000 not knowing this contractors law until after the fact. The install was suppose to be scheduled for Tuesday, August 4th. So on Monday, August 3rd I messaged Andy about the install and he said they don't have all the equipment since it's sold out and it would take up to possibly 2 weeks for them to get it. So Tuesday, August 4th evening I spoke to Andy on the phone to cancel the job since we are not going to wait for the equipment. As stated on Alpha Air Pro's contract "You may cancel this transaction without penalty or obligation within three (3) business days from the above date." At which we had cancelled on the third business day. Then this is where it gets crazy. David sends me a text on Wednesday, August 5th saying that Andy no longer works for the company and that we cannot cancel the job. Andy calls me and said he left the company because the company owes him money. Then Ricardo shows up to my house saying he also left the company too and that he wants us to go with him for the install. David tells us we can't cancel because it's more than 3 days. He is trying to count Sunday as a business day. Sunday is not a business day! So we are trying to ask for our deposit back and asked to speak with the owner of the company but yet David says he is out sick. We had given them time to try to fix it and gave them the benefit of the doubt but they have taken our money and will not give it back. Now they are ignoring and avoiding my calls and messages. Stay away from this company! They will scam you of your money like they are doing to me. read more

Andy arrived right on time and fixed our problem at a fair price. Thank you!

Thank you Andy for helping me, your company made it easy and affordable to add new a/c unit to my house

Andy was great in really trying to fit within our budget. He was diligent in researching what was best for our situation, communicative in phone, text and email, pleasant to speak with, and very helpful. Though we ended up going another route and not using their services, I very much appreciated the thoroughness and eagerness he illustrated to try and meet our needs. I recommend his company and will use them in the future. Thanks! read more

Awesome service today from our Technician Randy. He is super friendly, professional, and most importantly, honest. He tested all the components in the AC unit before determining the issues. He wrote up several options for me to chose from. I asked him a lot of questions and he answered every single one without hesitation. Our AC unit is 35yrs old. We are naming it Ol' Betsy now. The new motor Randy installed caused the housing to shake a little more than usual. I joked that the "new heart" is too strong. Randy was not satisfied with the shaking and reduced the shaking. At the end it was much quieter, although Randy was still not satisfied. I told him I was happy with the end result. He said if I am not happy in the next few days to let him know. It was nice seeing someone with so much integrity and accountability work. I have also nicknamed Randy as "Four Finger" Randy. We are grateful to have such a great Technician come out. We are also happy that we were able to support a local business. Thank you Alpha Air Pro and a great big thank you to Randy! read more

Made an appointment on a Sunday! Wow talk about service. Great conversation, quick and easy for a Sunday day off. Thank you for replying with in minutes of me asking for a quote. This review is well deserved for a great phone call just to set an appointment for ac installation. Good job guys read more

I had issue with my AC not cooling but knew it was probably time for a replacement as it was very old along with my furnace. I contacted many different companies and felt like I was being sold and wasn't sure if the prices being quoted were considered reasonable as they were all over the place. I contacted Alpha and they came out and were very thorough gave me many options if I didn't want to do a full replacement of AC and furnace. We ended up doing the replacement as their prices were very reasonable in comparison to the others and they did a few extras for me that I requested as well with no extra cost. I scheduled the work for 2 days later and they did a great job!!! I am happy with my new AC and would def recommend. read more

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Had a mini-split system installed just under a year ago by alpha air pro. Everything worked fine but then we didn't use them again until it recently got hot again. Now they are not blowing cold air. Andy the tech came out almost 4 weeks ago and said that they were low on refrigerant. He said he would have someone come out to fill it up. Didn't hear back from him for 2 weeks and we called and he said he no longer works for the company. He said just to call the company and that they would send someone out. I called and spoke to them and said they would call back by last Thursday to schedule an appointment to come out and refill it. It's now a week later and still no call back. I've called 5 times and left messages and still no call back. I would not recommend using this company at this point. They are clearly unorganized and have other priorities once they are done with your job. Hopefully I can update this review with them coming to fix......but until then beware of using this compan read more

Andy and the guys at Alpha Air Pro were awesome! Andy came in and suggested what I should get and was very professional about the whole experience. The guys who installed my new unit were very knowledgeable and knew what they were doing and the price was great and affordable! I would recommend them to anyone. read more

I had a fantastic experience with Alpha Air Pro. Andy was very communicative, reassuring, and helpful throughout the quote and install. Blake and his colleague completed the entire install in just a few hours and made sure that I was happy with the placement of the materials. During testing the machines were emitting an unfamiliar error code. Blake quickly contacted the manufacturer, found a very simple fix, and came back the next business day to correct the issue. I'm beyond impressed with these folks' professionalism and courtesy. read more

BUYER BE CAREFUL!!!!!!!! When we first approached Alpha Air Pro they were very eager to get our business. Andy seemed to be really nice and helpful. The day of the install they somehow tripped the power to our restroom and master bedroom. Then the supervisor came out and tried to blame existing problems with our power which we didn't have. They claimed they fixed the problem and then the next morning the power to our lights went out again. They wanted nothing to do with it and never returned our calls. A month into the install both mini-splits they installed read E1 and would not work. Then one would work and one wouldn't. Again we tried to call and we couldn't get a person to answer and no one would give us a callback. Yesterday we finally hired someone from a different company to come out and take a look. This took up a ton of our time, cost us more money, and truly gave us a headache. Find another AC place unless you are into being frustrated by lack of quality work and professionalism. read more

Amazing service and amazing price!Andy worked with my stepdad and I and really was amazing to work with. He was super quick and efficient with our ac installation. Definitely recommend him and his team. read more

First bad review ever. I guess there's a first time for everything. Very disappointed with their service. We had an issue with our A/C unit so we contacted them based on their positive reviews. I guess yelp reviews are not as reliable as I thought. Blake came to our address to fix our A/C unit but instead of diagonosing the problem, he just assume it was a coolant problem. He poured 4lbs of coolant into our A/C unit and called it a day charging us over 400 dollars. I decided to check on the internet to see how much this particular coolant cost and it roughly $4/pound of R-410A refrigerant. We basically paid them $420 dollar just to watch some guy pour coolant into our A/C unit. Well... fast forward a month later, the A/C unit stops working again so we decide to contact them to see if they can address the issue and they wanted to charge us an obscene amount just to diagonose the problem.... what they were supposed to do the first time and that doesn't even include the repair cost which I'm sure they would of failed at as well... Andy promised to call back with a solution to help out... turns out he failed to return a call even after charging $400 dollars for a failed job.. YELPERS BEWARE read more

Great service. Only company that got back to me right away and came at such short notice. The whole assessment and repair took a couple hours. Blake was very professional and explained everything. read more

Great work and price! Andy was amazing in cleaning out my mini split units. I had to call him out a second day, because I wasn't getting enough cold air. He came back and realized all the wiring was done wrong by the original installer. He completely re-wired the system at no added cost. He epitomized great customer service. Thanks Andy! read more

The guy David of Alpha Air Pro came by and fix the problem on my a/c unit and free of charge ( who does that) not even house call . Thanks you so much David read more

HVAC unit at house needed repair. Alpha Air Pro was responsive in setting up a meeting and pricing was very reasonable. Randy (technician) came to house, was very polite, explained the work required, and did a great job. Thanks! read more

I asked for a walk through and a write up of my existing AC system to see if there was anything I could do to make it more efficient or if they had any recommendations on repairs. Randy from Alpha Air showed up at my place and did a great job. Walked me through everything and made a few suggestions. Felt really comfortable with what he was saying and had a great experience. Thanks! read more

Great service at a reasonable price. They inspected my system and told me straight answers that other companies didn't do. They explained what was needed, optional, and not required. read more