I'd like to be able to review the service, but considering she never showed up, I can't! The reviews are old, but they're still true--I gave her my address, and told her there was street parking available, but she texted and said she was going to have to cancel because she couldn't find parking. I live close to Ala Wai playground, which has a big parking lot, so while parking on the streets may have been difficult, there's always parking there. Instead, I got a text saying "sorry, I'm going to have to cancel." I tried calling to offer some suggestions, she didn't even pick up the phone! So unprofessional, and rude, in addition! I hope she has another job, because she can't be making money doing this if this is the way she does business! read more

I didn't like I had to follow behind the maids pointing out uncleaned areas in my bathroom/kitchen. They also sighed throughout the cleaning as though they didn't really want to clean my studio. Also, I asked for the move in cleaning, but it was not clearly stated in the email confirmation nor communicated (Spanish/English) by the maids what was included. Aloha Maids removed the extra charges (cleaning windows & blinds) after I complained and stated they will make included services clearer. I'll try Task Rabbit next time. read more

My roommate and I hired Mimi to help us clean our condo's two bathrooms. My roommate found her on Yelp. We both officially met her when she came by for an estimate. She arrived a few minutes early. She seemed knowledgeable and hardworking. We liked her energy and sass. Her schedule was quite full but she was available Christmas eve. While it seemed wrong to hire someone to come on Christmas eve, she was eager and willing, so we agreed to have her that morning. That morning, my roommate and I worked to clear out the bathrooms of linens and toiletries, which sparked a cleaning frenzy. Mimi arrived a few minutes early with her daughter and cleaning supplies, and they worked non-stop from 9 to 12 noon. The work is quite laborious, scrubbing and inhaling dust and fumes from the cleaning products. You're at uncomfortable angles to access hard to reach areas. Despite the challenges, attention to detail is critical. Results: Everything was gleaming and sparkling- countertops, sinks, floors, mirrors, shower tiles, shower heads, toilets.... The dust encrusted layers, water stains, and mold did not stand a chance. [BTW: Our sinks are clamshells. One had stains that previous cleaners could not remove.] Mimi even got the little bathroom trash- it no longer squeaks when it's opened. I've had cleaners come for move-out cleaning, but never for something like this. When you have to live with the results, you really notice all the details that go into detailed cleaning. This made our Christmas eve! It's been a little over a week since the cleaning, and the results have lasted (unlike when I do the cleaning, haha). We hope to hire Mimi back for regular cleaning, perhaps every 6 weeks or so. read more

I had housekeeping help back in the day (in the hotel biz we never use the word "maid") and they were sketchy, not very good and definitely not worth the money. I saw Mimi's rave reviews on Yelp and decided to call her on a whim at 5:00 on a Friday afternoon to see if I could schedule move-out cleaning. We scheduled a time for the next day for a quote, and she was prompt, personable and friendly. The next weekend she performed the move-out cleaning and I'm telling you the place was cleaner than when I moved in. In fact, it was cleaner than the place I moved into! Her prices are reasonable and I was so impressed with her work that she's helping me out monthly...I'm unusually busy these days (almost too busy to write Yelp reviews, heh) and crossing half my cleaning off my list is absolutely worth the money. read more

Terrific service. She showed up early, finished early, and my place looked great. She had a preliminary walk through a few days before to give an accurate quote, and we discussed exactly what needed to be cleaned. Very professional, and I'm definitely using her for my next house clean! read more

Job well done! Mimi did a great job cleaning the house after our move out. She meet with us prior to the actual cleaning date to inspect the house and give us a quote. She gave a reasonable price so we decided to go with her. We were able to pass our inspection with flying colors and the house is spotless. Thanks Mimi! We'll definitely use your services again. read more

Mimi came over a few days prios to do a walk through and to provide an estimate and came back today to clean and tidy up. I came home and what a terrific job she did! All I can say is WOW!! I was speechless when I walked in the door! She's a terrific person and has a great professional and personal attitude, and the charged amount was very, very fair! I'm a very satisfied client and will be using Aloha Maid Cleaning for future maintenance cleanings! read more

This is a a review on the unprofessional customer service, since I didn't even get a cleaning done, and it wasn't because I cancelled. So I was doing some research for a good house cleaning service and, if satisfied with the service, we planned on setting up the cleaning on a routine basis. We saw the Yelp reviews for Mimi and decided to go with her. I emailed her and she said she could come by Monday night to give us an estimate and her earliest cleaning appointment available was 2 weeks later. I said that was fine, told her I lived on AMR military housing and gave her the address. On Monday night, having already cancelled plans in order to be home for the estimate, we waited and waited. She said she'd be by between 7-730. At about 810, Mimi emailed me and said, in summary, that she had been in our area but couldn't find out house. I immediately emailed her back and gave her landmarks, directions and my cellphone number to call in case she got lost. She never emailed me back or called me. We assumed she would try again the next night, but still nothing. On Wednesday, I emailed her and asked if she still planned on coming this week for the estimate? She, again, never responded. A professional would have called or emailed and not left me in limbo. I was extremely disappointed as I had high hopes for Mimi, based on the Yelp reviews. read more

Mimi Comes To Clean My House Every Other Week.....and She Is So Fabulous, and I Have Never EVER EVER Hesitated To Leave Her Alone In My House. Whenever I Come Home, My House Looks Lovely and Smells Like Something Nice, Like Vanilla or Jasmine!! She Is Always Kind and Has Often Gone Above and Beyond, Like Offering To Help Me Get Organized, or Arranging My Cupboard In A More Efficient Manner....Just To Name A Few!!! Highly Recommend!!! read more

This is the first time that I have used any sort of maid service and Mimi was AMAZING! We needed to have a professional come and clean our 2 bedroom apartment before we moved out and I had actually already booked another company when I saw Mimi's Yelp and all these great reviews convinced me to call her! She came right to the house the day after I called her to do an estimate and she was more reasonably priced than the other 6 places I called. We booked her right on the spot! When the day came for her to come in and clean I was simply amazed. I had to work that day and she came in and did her thing and when I showed up at lunch to see how she was doing I was speechless! The apartment was spotless and even the grout had been bleached back to its original white! I thought that was impossible since we have a dog and he likes to make a lot of messes! I don't think I could have made a better choice, we passed our move out home inspection and got our whole deposit back and even the landlord was impressed at the level of cleanliness in the apartment. I would recommend Mimi to everyone I know, and not just for move out cleaning, I would trust her in my home any time, any day! Thank you Mimi!! read more

We sold our house and wanted it to be completely clean before the new owners moved in so we hired Mimi Sherman of Aloha Maid Cleaning. She did an excellent job! The house was a big 2-story house and she came over to give us a quote first (it was much lower than I anticipated.) On cleaning day, the job took her about 5-6 hrs to complete (she's just a single-woman team!) She worked so hard that I had to give her a big tip. She deserved it! Mimi's a very nice lady with a pleasant disposition and easy to talk to. I felt she was very trustworthy from the start and I even let her have a key to the house so that she could let herself in. I told her to call me an hour before she finished so that I could go and pay her. Everything worked out smoothly and I am a very satisfied customer! I'd definitely hire her again. Thanks Mimi! read more

Mimi was great. I only needed her to clean my two full baths. She called me back right away. She came and did an inspection and price quote for me the very next day. She reconfirmed with me a few days prior to the job. Came early. Got right to work. Did an EXCELLENT job. Very efficient. Very sincere. I would recommend her to everybody! read more

I recently moved out of a leased condo and the deal was that I had to get it professionally cleaned when I moved out. I called Mimi one morning for a quote. She told me she wanted to see the place before giving me a quote. I met her at the place at 2:30pm (the same day). She asked when I wanted it cleaned and I said as soon as possible. She started right then and finished by the end of the day. She did a great job and made it so easy for me. I will be calling her again when I move out of the new place. read more

I don't know what I'd do without Mimi. Having had a baby and busy with work she just makes my life so much easier. Very reasonable, and very clean. read more

My parents' home was cleared out in preparation to be sold. But it still needed to be cleaned in preparation for the Open House. I called Mimi and told her what needed to be done. Mimi is very trustworthy so I had no apprehension giving her the code to the lockbox to let herself in. She quoted me a very fair price and got to work right away. Because of the scope of the work, she split it over two days and was willing to stay long hours to get the job done. Needless to say when the photographer came to take pictures, the house looked great. You could tell it was freshly vacuumed, the sidings were wiped down, the counter and stove was sparkling, and the walls were looked great. read more

Mimi was so great! I dont think our bathroom ever looked that clean! She is very trustworthy and honest. Our family highly recommends her. read more

Scheduled with her to have my condo cleaned today but she didn't show up. Texted her and called her plenty times with no response. She's very unreliable. read more

I had Mimi Sherman come over to clean my mom's home. When she first came to do the inspection I asked her to clean the windows and screens as my mom who is old couldn't manage to get the screens down and clean them. She was also to clean the the first floor of the house. I don't know exactly what time she came, but she said 8:30. Well around 4pm my mother said she was told by Mimi she would almost be finished. My mom called me and I was surprised to think she could finish everything in that short a period. We hired people in the past and they couldn't finish that quickly. That would have been alright if everything got done, but when I went to my mom's home the screens weren't clean and Mimi said she didn't say she would clean them only the jalousies. That was the first thing that upset me, because I know for sure that I asked for the screens to be cleaned as that was impossible for my mom to do. She cleaned and dusted other areas, but I noticed that she just cleaned around things. For example, the refrigerator had some things on top, but when I looked i saw that she just went around them and didn't lift anything to clean under them. Her charge to us was 320.00 and I thought that was very high for the amount of work and time she gave us. I told her I was not going to pay her that much for, because she didn't accomplish what she was suppose to do. Compared to others I have had in the past she is very high priced for what she does and the amount of time she spends. I would not hire her again. read more

I called Mimi and she came out to give me an estimate. The price was very reasonable and she seemed nice. She was very apprehensive about driving to Central Oahu though. Anyway, we set a date to come and clean about two weeks later as that was the only time she had open. She e-mailed me a few days later and wrote that she would not come as it would take longer than expected. I e-mailed her back that she could end at a certain time and she never replied. Very disappointed. read more

I lived in a 2 bedroom apartment at Kaka'ako and was scheduled to fly out to the mainland in 3 days--3rd day being the morning I flew out--for a permanent move. My apartment manager had some recommendations in the rental agreement for house cleaning services. I called them all, but couldn't schedule anything on time before my flight. My girlfriend and I did some googling that same afternoon and found a couple of cleaning services that might be able to get the job done asap. Aloha Maid Cleaning was the first number I called; luckily for me, I didn't have to look any further. I was able to schedule a free estimate visit--get this--2 hours later and had the cleaning done the following day. The lady (Mimi Sherman) was very nice, she was also very flexible with scheduling the cleaning appointment at the very last minute. On the day of the cleaning, she came by herself and started right away; she cleaned for over 6 hours without taking a break! Needless to say, she was very thorough with the job and was very pleased with the results. The cleaning service was estimated at $140.00 for my apartment; not too shabby as I have paid more in the past for a similar apartment and had less quality service. Overall, an outstanding job, and I definitely recommend their service to everyone! read more

I contacted Mimi based on her reviews and I am very glad that I did. I live in an old house that desperately needed cleaning. Mimi did an outstanding job everywhere. My whole house is sparkling and she even got rid of old bottles that had been collecting in the basement. She was fast, highly efficient, and thorough. And what really made a difference is that she is a very warm and sincere person. It is evident that Mimi takes great pride in her work! read more

I chose Mimi to do a rental house clean-out. She quickly came to the house and assessed what was to be done. Since I was located in the mainland, she called me on my cell phone and gave me a breakdown of what she'd be doing and an estimate. I have to say, her prices are incredibly reasonable and her work and attitude is stellar. She's very friendly and is very cooperative and flexible. I would definitely use her again!! Thanks Mimi! read more

I read the reviews, met Mimi, got an estimate and set up a day and time. 10 days before the agreed upon date (she had sent an email after our initial meeting giving estimate and date) I sent her an email to remind/confirm. No response from Mimi. I left a voice mail. No response. I sent a text. No response. The date and time agreed upon came and went. Too bad she didn't have the courtesy to respond. Sara P read more

I would highly recommend Aloha Maid Cleaning. Mimi is professional, detail-oriented and very reasonable. Now that she has had such rave reviews on Yelp -- she has been very busy! Job well done, Mimi! read more