I delayed writing any review because I was told the manager would be calling me..However it's been over a month now and not received that call.
On 2/7/24 I stopped at Aloha Gas in the old Malama Market Center. I pulled into the first pump and proceeded to fill my tank. Only wanted to put in 40.00, so at the 40.00 amount I took my finger off the gas lever. The gas didn't stop/didn't turn off.. I asked the person at the next pump if she could go get help from the cashier..The cashier came out and showed me the "trick" to turn the pumping off..Seems I needed to insert my index finger up under the top portion of the handle and pull something to get it to stop filling. Cashier then rolled her eyes like I should have known this trick!
I have been getting gas there since day one! Never had to use a trick to stop the filling of my tank. (haven't been back since 2/7/24) I hadn't planned on filling my tank but didn't have a choice..also sort of made me short of funds til payday.
I called the management office and spoke with Shannon who said manager was on vaca. but most certainly would call me back. I did not get a "so sorry" from gas cashier. And if pump was not in working order then it should have been "do not use" sign posted until handle could be repaired.
This happened 2/7/24 at 1:44 p.m. read more