The deep water port on the East side of the Big Island, the Port of Hilo has been accepting cruise…read moreships since the 80's. Since Kona is the more popular plane destination for visitors coming to the Big Island, my wife and I haven't had the opportunity to visit Hilo until coming in for a port day on the Carnival Radiance from Long Beach. We never expect much on port days so we are not disappointed, but our first visit to Hilo was very memorable, for both the scenery and the people. Our ship was cleared for disembarkation earlier than at the other ports on our trip. It was heavily drizzling, with vendors selling disposable rain parkas. Along with the various booths attracting pre-bought and off-the-cuff tours, there was a long line for a free shuttle to downtown Hilo (which at over 2 miles away is too far to walk). I stood in line for a bit, but then was told that both the 10:00 and 10:30 buses had been filled. Thus, we ended up deciding to walk to whatever was accessible so we could stay close to the ship and watch the Bears playoff game on the ship. We ended up finding that both a really nice general store and a beautiful beach park were within walking distance. After coming back, we had to show our picture IDs to both the gate guard and building guard to get through. It was the only one of the four Hawaiian ports where the metal detectors were not set-up at the port, instead the ones on the ship were used. This created a bit of backup as the detectors had to be used for both crew members leaving the boat, along with passengers coming back.

The security guards who check your ID and your cruise card to let you out of the port terminal…read moretowards boarding the cruise ship are very rude and disrespectful. We've just had a very unpleasant experience with the short lady guard when trying to board Celebrity Edge. It really affects the impression from the cruise itself.

I had my tires rotated and balanced and am very happy with the way my car handles now. Pat was…read moreawesome - friendly and informative. I had scheduled an appointment and when I arrived they were very prompt with the service. I had my car back in an hour. I was also impressed with how neat and clean the shop is. I will definitely have my car serviced there again as they also seemed very fair with their rates. Great shop. Thanks, Pat!

Kea'au Service Station is simply the BEST in East Hawai'i. Pat is the man, and his entire team is…read moresolid. They are honest, work fast, follow-up, and have been so helpful to my entire 'Ohana over the years. HIGHLY RECOMMEND KEA'AU SERVICE STATION in Kurtistown! MAHALO NUI

It was chilly and we are both restless after visiting the black sand beach. And since we are…read moreheading back on the volcano park for the 2nd time around which is almost an hour drive we both need to freshen up - a cup of coffee and a soda will be a great help. Woodland Center is available to fill up our needs at that time. Bandit got a hot coffee and I got soda. Basically it is a gas station with a convenient store where you can buy something along the road. They even got ramen cup noodles and some Filipino treats. For sure they have something to offer for anybody. Staffs are just okay. The convenient store aren't that busy and the gas station are flowing moderately. Mahalo for reading and happy juandering fellow yeeps!

This is such a ridiculous place. I got me 2 hot dogs for $3.00 each and the hot dog was half the…read moresize of the bun. What a rip off. The workers there are gossipy and judgmental. Ugh

Was have car problems and I needed to pull in somewhere safe to look under my hood. Lights went out…read moreright as I got there and the girl working did not care. She just wanted to go home and was not concerned about my safety or anything other than getting off work. Not cool

Awesome place for gas they have the best employees amongst the best id have to say Amanda Oana…read moreChing nice white girl always smiling

This 7-eleven store is conveniently located in Keaau where you can gas up and buy good…read morefood/drinks/snacks. They sometimes have good deals on the drinks or combo. The encounters I've had with their cashiers have been okay - no issues. I suggest they improve customer service by opening up another cash register when you see more than 5 people in line. This would lessen the wait time, especially for those who need to get to work. So when there is only 1 cash register open and there are other workers just stocking shelves and doing other things it was a bit frustrating. I also suggest they improve their inventory. They always seem to run out of coffee stirrers, hot cup covers and hot cup sleeves. I recently noticed they have many hot coffee pots with flavor (coconut, hazelnut, macadamia nut, etc) rather than the plain dark, medium or blonde roasts (like they have at other locations). Not all coffee drinkers like flavored coffee. I would likely return in the future and recommend to others due to the convenient location.

Theyre telling me i have to call the 76 service station, which i did and who also gave me the run…read morearound, all telling me its not possible to finalize the purchase, it can take up to 2 days, WHICH IS A COMPLETE LIE. The 15+ times this has happened, my funds were availabke within 30 minutes, except for 2 times, which i then called them and they were able to resolve this issue. For some reason, today, they just coulsnt get a hold of the rocket scientist to finalize the purchase. What angers me is they wouldnt even attempt to go into their system, or to go to the exact PUMP AND TIME AND AMOUNT i specified.

I delayed writing any review because I was told the manager would be calling me..However it's been…read more over a month now and not received that call. On 2/7/24 I stopped at Aloha Gas in the old Malama Market Center. I pulled into the first pump and proceeded to fill my tank. Only wanted to put in 40.00, so at the 40.00 amount I took my finger off the gas lever. The gas didn't stop/didn't turn off.. I asked the person at the next pump if she could go get help from the cashier..The cashier came out and showed me the "trick" to turn the pumping off..Seems I needed to insert my index finger up under the top portion of the handle and pull something to get it to stop filling. Cashier then rolled her eyes like I should have known this trick! I have been getting gas there since day one! Never had to use a trick to stop the filling of my tank. (haven't been back since 2/7/24) I hadn't planned on filling my tank but didn't have a choice..also sort of made me short of funds til payday. I called the management office and spoke with Shannon who said manager was on vaca. but most certainly would call me back. I did not get a "so sorry" from gas cashier. And if pump was not in working order then it should have been "do not use" sign posted until handle could be repaired. This happened 2/7/24 at 1:44 p.m.

If I could do zero stars I would. The only gas station with 5 attendants and only one working the…read moreregister. Lines out the door for gas because 4 workers need to play with their meat? I've never hated a gas station except this one. Hopefully they burn down and a real company takes over. Love to support local, but this just gives the island a bad reputation. Also the food sucks and there's no condoms. Carry an extra gas can so you DONT have to stop here.

The staff here have a dont give a f*** attitude. Refrigerators are empty half the time. Keep it…read morestocked at all times. Get a grip people.

I've been going to them for 20-something years, bought countless parts, because they've always…read moretreated me well and they are knowledgeable about cars in general. The guys behind the counter work on cars and they know cars. This matters to me, I've found whenever I go somewhere else. I've encountered employees other places that I don't think have ever even done an oil change before and that's definitely not the case with Pahoa Auto Parts. You can have conversations with them about your car and they can make good recommendations based on their experiences. This sets them apart from pretty much all other parts stores on the east side. And I've never had a problem returning parts, so long as I had a receipt and the parts weren't used.

When i knew nothing about cars, I asked the owner for advice about things that I now know were easy…read moreto diagnose and deal with. He had be buying every fluid, gadget, and gizmo unrelated to the fix. They don't take returns on a lot of things.