Mahalo to Aloha Cat Hotel and Satomi for providing excellent care for my difficult Nalu. I have boarded him at several popular facilities in the past, and was looking for a place that was more intimate, with more one-to-one care. My cat is a rescue cat, and he is not well socialized. He has PTSD and is very fearful of anything and anyone new. I knew he would be a challenge but Satomi's professionalism and calm demeanor was just what was needed. I appreciate that she allowed me to tour her facility in advance and address my concerns. Her facility is clean and well maintained and her daily videos were much appreciated. The individualized care is unique here, and allows the cats to bond and familiarize with their caretakers. I highly recommend this special place, and again extend a huge MAHALO to Satomi ! read more

Took excellent care of Lucky during our trip. Sent video updates and tended to him well.

The owner is always taking care of the cats. Provide them treats. She brushed my long hair cat. read more

Great place to leave your cat. Satomi is really nice. It is obvious that she loves cats. She sent me a video daily to keep me updated. The place is clean. There is no smell. She encourages bringing items that will make your cat happy. Will definitely leave my boy here when I go on vacations read more

Took my kitty, Sasha, to this hotel. It was nice and clean. They were very accommodating with schedule changes. Just like a regular hotel, the more expensive the "room" the better the accommodation. Not sure how Sasha feels about it, but I assume she likes it. She has stayed here twice. read more

If you're looking for a place to board your kitty, this is the place I would 100% recommend. As a first time fur mom, I wasn't sure where I could leave him while I went on vacation besides the vet. Luckily, I remembered driving past this place and so I gave them a call. Satomi was happy to take in Obito on such short notice as well! My husband and I were nervous about leaving him on our first trip, but our minds were eased when Satomi sent us videos and photos of our baby. We were even surprised he made friends with the kitty next door! Obito say 10/10 would recommend to a furrrriend ;] read more

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This was our first time boarding our cats so we were a little worried. But Satomi assured us that they would be well-taken care of and they were! They were a bit shy at first but she talked to them, gave affection and sent us videos everyday. In fact, our very skiddish cat now allows us to pet her when WE want...she doesn't run away! The price was very reasonable and the best thing about the whole experience was that we developed a sense of trust with Satomi. Our kitties were left in good hands and we definitely will use Aloha Cat Hotel again! read more

This hotel took care of not only my cat but my anxiety about leaving my cat for 5 days. The owner b me Et with us for an early check in and she greeted us with a great big smile. The cleanliness of the hotel was awesome. And my cats room was beautiful. While we were in the mainland, video and text messages were sent to me of my cat playing and doing great. I will ONLY bring my pets here for boarding. This was an awesome experience and the service provided was definitely 5 stars. I can go and take trips now with zero guilt. I highly recommend this hotel. read more

I have taken my cat to other cat hotels but this is by far the BEST! It's amazing how much calmer I felt this last trip I took bc I knew my cat was happy at this hotel. Satomi is the cat whisperer and genuinely loves cats. The hotel is very lux, huge, clean, everything looks brand new. The cats have space to play and are not just confined to the tiny little area like other hotels. I highly recommend this place and will always take my kitty here!! read more

This was the first time our 14 year old cat, Kiki, did not stay at home while we traveled. Needless to say we were nervous, and researched our options then decided on Aloha Cat Hotel. We felt very confident that they would take good care of her for the two weeks, paying much attention to feeding schedules, additional supplements in her diet, and her preferences. We also were impressed when we visited and her quarters were a nice, 4 ft x 4 ft x 6 ft room, and not a cage. It was brightly lit, super clean and so pleasant! She would enjoy the air conditioning because of her long fur. While on our trip we received videos and were able to see her making friends with other cats for the first time and how she was happily purring with lots of attention. She enjoyed it so much we would look forward to having her in their care again in the future. Thank you, Satomi and Rick! read more

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Satomi and Richard took incredible care of our cat Toro while we were out of country for 2 weeks. She regularly sent updates via photos and videos, assuring us that Toro was doing well and having her own staycation while we were away! Her accommodations for the cats are very spacious, and the whole area is impeccably clean. We wouldn't hesitate to use her services again, and highly encourage others to try the same! Thank you so much, Kiana, Kovy, and Toro! read more

Aloha Cat Hotel - Toro welcome sign displayed upon check-in! - Pet Boarding Near Me - Honolulu, Hawaii

I am so happy to have found Satomi & Richard at Aloha Cat Hotel. I have used a few other places for cat boarding and none of the other cat hotels even compare to the quality of service here! My cats were very well taken care of while I was gone, and I received regular photo and video updates of them. Satomi is so good with the cats, and my babies adore her! Although they were shy and uncertain the first few days, by the time I came to pick them up, they wanted to stay with their Aunty Satomi! I already booked their staycation for the holidays I highly recommend the Aloha Cat Hotel for cat boarding on Oahu! read more

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Satomi was very welcoming and friendly. The establishment was clean and well kept. I was also sent a video of my 2 cats each day at no extra charge. I really liked that she let all the cats out of their rooms so that they could run freely and make new friends. She also kept me updated about picking up our cats since she would be leaving on vacation. My cats came home happy as if they never left home. I highly recommend Aloha Cat Hotel for your kitty boarding needs. read more

Wow!!! Best Cat Hotel in Hawaii!!! Our cat did not want to leave Aloha Cat Hotel. The hotel was conveniently located downtown and has a few parking spaces for customers. Inside was super clean, quiet, each kennel was much bigger, and air conditioned. Satomi, the owner, was very knowledgeable and a cat whisperer. She took such wonderful care of him. I cannot thank her enough for superb job and often send us his activity videos, almost everyday! And I know other cat hotels in Oahu charge for any playtime and videos... We felt less anxious about him while we were traveling. Satomi also let cats out from the kennel and let each cat explore the common area outside of the kennels. Our cat is not friendly but with Satomi, he was so comfortable that I had to wait quite some time until he was ready to go home! We recommend Aloha Cat Hotel to anyone, very best Cat Hotel! Thank you so much Satomi, Squirt misses you! Please continue your five star care! read more

Aloha Cat Hotel - Pet Boarding Near Me - Honolulu, Hawaii

Awesome little place to board your cats while you're away. Satomi emailed us photos and video of Stripes literally *every day* for the whole week we were gone. She showed excellent judgment in handling his food/medicine needs. The stalls are very well appointed -- a big step up from the crates/cages we were used to. Only downside is that Stripes wasn't terribly eager to leave when we came to pick him up. read more

Aloha Cat Hotel - Pet Boarding Near Me - Honolulu, Hawaii

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お部屋が広々、オーナーさんもとっても親切で、猫のことを熟知してらっしゃるので、安心しておまかせできました。 I'm glad that I could find this cat. The owner was so kind and professional. The room was big enough for my two cats and very clean. read more

A fantastic facility that caters to cats only. We used to board our cat at the vets when traveling, but she gets scared easily, shut down, (with all the dogs barking), and stopped eating. This time, we put her up with Satomi and Richard and, (WOW!), what a difference. When we went back to pick her up, (our Calico), she didn't want to leave! LOL Satomi sent us videos several times each week showing her eating, playing, etc. She answered all our questions, calmed our nerves, and provided excellent care for our fur baby. We are taking another trip this fall, and will most certainly be headed back to the Aloha Cat Hotel when the time comes! read more

I had the worst experience a cat mother can have. I trusted that my cat would be well taken care of and I was disappointed. I couldn't communicate with the owner of the establishment when the day came to pick up my cat. There was no one in the place, AC was OFF, they didn't answer me when I called, and I called soooo many times . I even thought about calling the police to help me. After 3 hours of waiting, a man arrived and opened the establishment for me to pick up my cat. It was an unfortunate episode, I don't recommend this place. And the neighborhood is very ghetto. 0/10 read more

The owners truly care about cats. My cat's medications were properly administered. With the video and photo updates, my cat seemed to really be enjoying her stay. She got comfortable with her lodgings fairly quickly. When we came to pick her up, she didn't want to leave! Truly a pampering experience for my cat. She will definitely be a return guest at Aloha Cat Hotel. read more

Took a quick trip about 4 days and needed a place to board my kittens. Aloha Cat Hotel was very through and had an easy experience checking in and registering my two kitten residents. They make sure that all cats and kittens that go there have an up to date vaccinations to ensure everything is good before coming in. When arriving the space is very clean and well thought out for maximum relaxation. Space has A/C and is very cool and I loved the meow suite that they stayed in! Photos and videos were sent daily so I can see how my kittens were faring. Price was extremely reasonable and when I take another trip I will definitely be taking my kittens back there. All in all I would recommend anyone who is contemplating boarding their cats/kittens to stay at the Aloha Cat Hotel ! read more

I recently went to LA for a K-pop concert for 4 days, and I had to leave my cat here. My cat Mango used the Pawsitive Suite, which had lots of play area and was spacious and clean. With the stay, we got videos of Mango saying hi, and playing around. When we brought her home, she was very bright and friendly, telling us that she loved her stay there. The next time I go on another trip, I would most positively go to Aloha cat hotel again. I would definitely recommend Aloha Cat Hotel to all of the cat owners in Hawaii, 5 stars! read more

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Great service by Satomi and Richard! Very professional service from the owners! My cat recently stayed here for a week, and it was a great experience from beginning to end! My cat had great accommodations , a spacious suite, vip service from owners, attention, and Satomi and /Richard sent videos of our cat to us! My cat is new to this place, and was a bit shy, but Im sure if he stays Here more he will get to know the owners more. We were so pleased with their service that we booked another future stay! Thankyou Satomi and Richard! read more

Richard and Satomi are cat lovers and they are running a terrific cat boarding business known as the Aloha Cat Hotel. They sent daily videos of our little kitty that brought a measure of peace to my wife. To that end, we know that our cat is in a safe, calm and caring environment when staying here. Their pricing is fair; the location is ideal for most and the pet care is phenomenal! Based on our experience, we highly recommend the Aloha Cat Hotel for all of your fur baby boarding care needs, too! read more

As new cat parents my boyfriend and I were very worried about leaving our cat for our holiday vacation. Luckily, we found the Aloha Cat Hotel! This place was close to our house and their prices are reasonable. Satomi was very helpful and patient in helping us choose a room that suited our kitty and her needs. While we were away on our vacation, Satomi made sure to send us pictures & videos which really helped ease our anxiety. She would take time to play with our kitty individually & make sure she got the attention she needed. We were so grateful to have found the Aloha Cat Hotel & we would recommend it to anyone who needs to board their kitty! read more

Satomi & her husband are cat whisperers! I was very anxious at first to leave my kitty alone in a new environment for the first time while I was away on vacation. Upon our first conversation over the phone and meeting in person, I felt a lot of relief about leaving Bisc with them. While I was away, they sent me daily videos and photos updating me on how Bisc was doing, which put my mind at ease. Definitely will be my go-to place in the future & highly recommended! Thank you!!! read more

Aloha Cat Hotel - Pet Boarding Near Me - Honolulu, Hawaii

We brought our cat for a 2nd stay. Satomi is so good with Joey; let's him play and gives him the love & petting he thrives on. Wouldn't take him anywhere else. The place is very clean and their "cages" are very nicely appointed; we tell our friends that Joey is staying at the 5 star cat hotel read more

I got turned away from a few cat hotels/boardings then got recommended to try Aloha Cat Hotel as they've recently just opened. Satomi & her husband are amazing! Their facilities are very nice too. We booked the Nine Tails Suite for our kitties as we have a few fosters with us right now along with our resident cats. We were required to be UTD on FVRCP and flea treatments. They feed the kitties 2x a day unless you need them to be fed more/less. They also *tried* to accommodate our kittens as they usually are bottomless pits and don't stop eating by separating them, but it was not needed as it was all of my cats first sleepover somewhere else and no one really wanted to eat. Satomi sends update pics/videos throughout the duration of your furbabies stay. I also love the fact that they aren't locked in metal kennels all day and they have the option to roam while their boxes are being cleaned (just them not the other cats, one family at a time). You can also bring your own litter if your cats don't use the one they provide and you can bring small beds or your pets blanket to help them feel more at home. I highly recommend booking with Aloha Cat Hotel if you're looking for somewhere to board your cats! it's reasonable priced & 3/7 of my cats didn't want to leave when it was time to go! (my adults are scared of everything lol) read more

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I can't say enough about the level of care, attentiveness, and love that Satomi showed our cat Riggs. I get very anxious to leave him when we have to travel, but Satomi calmed my nerves immediately upon meeting Riggs. Her demeanor is so gentle and sweet that Riggs took to her immediately. This is saying a lot because he can be quite guarded towards strangers. The facilities are incredibly clean and each individual room is spacious and comfy. We received multiple pictures and videos via text each day of our trip. I can't explain how much this put my mind at ease! Satomi urged us to bring things from home that would help Riggs acclimate to his new environment. I really appreciated this suggestion, and we brought a blanket for his room as well as his food, favorite treats, and a toy. Being able to leave these touches of home with him was a great addition. She even treated him to a bit of catnip which he loved! I am so grateful to have the Aloha Cat Hotel here on O'ahu. We will most definitely be back! read more

Our son loves cats, and the art on the outside of Aloha Cat Hotel always prompted positive comments from him, so it was natural to arrange for our two cats to board with Satomi and Richard when we had a short trip. Satomi was very accommodating to our flight schedule, which required an early drop off time. Our two cats settled in very well, and it was clear that this is a place run by people who love cats. While we were on our trip, we received short video clips of our cats exploring, eating, playing, and just hanging out. Knowing that the cats were in good hands, and enjoying themselves, alleviated the concerns of my son and allowed him to enjoy our trip. We will definitely board them here again should the need arise. read more

I highly recommend this place for housing your pets when traveling. We received daily videos of our cats, which we loved having updates since we missed them. She is very friendly and our cats felt safe being there. We will definitely have our boys live there again while we travel. Thank you Satomi! read more

Aloha Cat Hotel is an amazing place to board your cat! I was fostering a cat and the day before leaving on vacation for the holidays decided I wanted to adopt him. I didn't have a place to board him and frantically began calling around and was referred to Aloha Cat Hotel. Lucky for me Satomi said she could take him. I can't say enough good things about Satomi! She was so sweet and gentle while caring for my new kitty. She sent me videos and played with him on a daily basis and even gave him his eye drops. The facilities were so clean and the roomy suites were nicely equipped with ceramic feeding bowls and comfy beds with scratch posts. It was such a relief to know that I was leaving my cat Jax in top-notch care. Cannot recommend it enough. I now have a place I can leave him during my next trip. Thank you Satomi! read more

Satomi is top tier. My wife and I absolutely loved how well she took great care of our babyboy Kōa recently. We went to visit the mainland for a week and half -- after coming back to pick him up, it's almost like he didn't want to leave because he made friends with the other sweet cats there lol it was nice to see. Thanks so much again for accomodating our boy and for also taking him in at the last minute! We definitely appreciate this place and will be bringing Kōa back any time we travel... :) read more

3rd stay at Aloha cat hotel. Satomi is SO nice/sweet. We have never put our cat at a different boarding place. But it's hard to imagine any place that is better. Our cat comes home, it great shape and , welll taken care of. Satomi sends daily videos of our cat. This just reassures us our cat is in great hands. Thank again! read more

First time owning a cat so it was a first for me using a cat hotel! Just wanted to make sure Kat had a nice place to stay and a pleasant experience while I was out of town for the week. Satomi took great care of Kat the six nights she was there. I got regular reports from Satomi and she even cleaned Kat's ears! You can tell that Satomi loves cats and loves what she does. Will be using Aloha Cat Hotel again for sure! read more

I just picked up my two cats after leaving off island for 6 days. This was our first time leaving our cats. This place was nothing but amazing! My cats are often shy around new people but Satomi was able to get both of my cats to fall in love with her. She also kept us updated throughout the week with videos. The place was clean and you could see they did their best to make sure all the cats were comfortable there. We will definitely be boarding our cats here again when leave off island. read more

Aloha Cat Hotel is now our go to for boarding during our travel. Satomi and her husband(sorry I forgot your name) are simply the best. We've used them this past March & April while we travelled and seems that our 3 cats (Chester, Lala & Boba) are already familiar with the place and enjoy their surroundings. Satomi sends pictures and videos daily to show how the kitties are enjoying themselves. Aloha Cat Hotel doesn't use cages or kennels. They have a variety of "suites" to choose from and twice we've booked their Pawsitive Suite. Its roomy where the 3 are comfortable, have climbing space and have their privacy. There's comfortable AC for their guests, it's very clean and smells clean! (you take off your slippers before walking in!), Their prices are very decent and affordable. (No hidden charges at the end!) You request the dates online, then wait for confirmation from Satomi. She will respond back with a breakdown of charges and give instructions for deposit, balance to be paid in full on date of check in. Early/Late pickup/drop off can be arranged for a small fee as well. You bring in your own food, treats, toys etc and they take care of the rest! We will definitely continue to use Aloha Cat Hotel in the near future. It's only proper that if we go on vacation, the kitties deserve to go on their own get away too! FYl: your kitties might not want to go home. Ours wanted to stay! read more

The cat hotel owners care truly. Our two cats are going on a long journey - 4 flights overseas to Europe and it was the first time we boarded them. She was so kind and compassionate to us and the facility is lovely. Beautiful cat rooms with litter, scratch post, box with curtain and food/water bowls. I would highly recommend this service as a piece of mind and also quality to look after your precious fur babies. I would use again if and when we get back to Honolulu. read more

Great service and frequent communication. I have an old and grumpy cat but he warmed up to the place much quicker than I anticipated.

The best Kennel experience I have ever had. I had to put my two cats in a kennel while I left island and I came across Aloha Cat Hotel. They were absolutely amazing , so welcoming , and treated our cats like royalty. My cats loved it so much they didn't want to leave. I will definitely be a regular customer here! Highly recommend to anyone, you can tell they love cats and are very caring from the second you walk in , thank you so much for this wonderful experience for me and my kitties! read more

We needed a cat hotel to accommodate two kittens. The owner of Aloha Cat graciously provided a room for the first few days and then another bigger room for the rest of the days. We received photos or videos regularly. The owner definitely loves cats and knows how to take care of cats. Thumbs up! Highly recommended! read more