After a lot of research I found Pampered Pets recommended from someone and I thought I would look…read moreinto it. The price is very reasonable and the pets are allowed to roam all day which I like so that they are not cooped up in kennels for part of the day. My dog is a rescue dog, and he is very shy and I had not had him long when I needed to board him, and I found Deirdre at pampered pets and I cannot say enough good things about her. She is professional, courteous and treats your pets as if they were her own. She goes above and beyond. She kept me updated while I was away with pictures and how he was doing. I cannot recommend pampered pets enough. The office contact is quick and easy, and the price is so reasonable for what you get compared to doggy daycare places on the island. The pets at pampered pets will be in small groups and get the love and care that they deserve. Any time I go out of town, I will use pampered pets/ Deirdre.

We boarded our pet lovebird here for 20 days while we were on vacation. Previously we had house…read moresitters come to take care of him in our home while we were away. Each time we came back from vacation in the past, he was depressed and would hide for 1-2 weeks. When we picked up our baby from Deirdre - he was so cheerful and happy! He had been housed with a cockatiel for company the entire time. He wasn't sad or depressed at all - there was no adjustment period. He seemed eager to tell us all about his new friend and all his good experiences. It was obvious they took excellent care of him and made him feel taken care of and safe. They sent us photo updates on him periodically. We will most definitely be bringing him back to pampered pets each time we go on vacation from now on!

Last month I had to take 2 trips to TX in a 3 week time period. It was my first time off the island…read moresince I moved here in July 2024. I was super nervous leaving my fur babies behind as I have had bad experiences in the past with other sitters, but thankfully I found Waikīkī Pet Pals! I was matched with a sitter and she took care of all my girls needs while I was away. She sent daily updates and photos and put my mind at ease being over 3000 miles away. I highly recommend their professional services for any of your pet sitting needs. Thanks Breanna and especially Maile!!

This team is the best! My dog is happier to see them than when I come home. I have used them twice…read moreand they are great spoil my little one so much I think she doesn't even miss me.

I am so happy that I found Tara's dog services, I needed someone to watch my Pom while I went on a…read moretrip and I was lucky enough to find Tara. She sent me pictures of my baby cakes to let me know that he was ok and he absolutely loved his time with her and the other dogs. I had a good time on my trip without having to worry about my baby.

This was Cooper's first time to spend this long away from me, so I don't know who was more anxious…read moreabout it, me or Cooper! It helped getting daily pictures and updates on him while I was gone (including one of Cooper sleeping on the bed!), and upon returning, he seemed to be doing great! Tara gave Cooper a bath before I picked him up - this alone was worth the price I paid for boarding him! For a 25 pound dog, he's kinda like Cujo in the bathtub! I'm not sure if I should be incredibly grateful or apologetic to Tara for that, but Cooper came home happy, healthy, clean and so very soft! Great for all the snuggles once we got home!

We felt so comfortable leaving our family member with Barks and Purrs. Rich went out of his way to…read moremake sure our dog was in good hands. Make sure all your documents are in order and give them as much advance notice as you can. They are very good at what they do...which means they are busy.

Looking for a place to have your precious pets watched while your gone. We were too. If your in…read moreKaimuki or somewhere on the east side this may just work for you. We just had a short trip outerisland, but couldn't bring our fir babies. Usually the parents or a friend can watch out pups, but not this time around. We called around and found it very challenging, almost like sending a toddler to daycare for the first time, they need vet records and a company to vouch that your pup isn't crazy and dangerous to others. We called these folks and they were very friendly and made it as easier to request vet records and willing to do trial run overnight to see how our dogs would do. We drove down and it's a little confusing to find, but basically aim for Salz Lock and Safe, pull into their parking and continue to the chain link fence and you'll see it mountain side. We met the couple that takes care of the fur babies. They were very welcoming and most importantly our dogs sixth sense accepted them right away. Their tails kept wagging, which made us feel better. Our dogs actually shake when we go to the vet and tail down, between the legs. We provided food for the morning, leashes and harness and that's it. They recommended not bring the beds because other dogs might mark them, since it's not a kennel environment. They can walk freely in the rooms and act like they do at home. We left them overnight and we're ready for a phone call, but no complaints came. Then in the morning we went to pick them up. On arrival the couple were still their smiling with our pups. Our dogs seemed happy with their tails wagging. They reported back to us how the dogs did and everything went well. I would recommend Barks and Purrs, because they genuinely seem to care for our dogs. Our dogs were happy and we felt safe to have them watched there.

Follow-Up Review This is a follow-up review we did not want…read moreto have to make. This is not the response we were expecting from the owner, Alex. Unfortunately, rather than an apology or accountability, we were met with personal attacks. We were called hoarders, accused of being uncaring pet owners, and labeled dishonest. These accusations were hurtful and unprofessional. Support of Expansion We want to clarify that we have never been unsupportive of her business expansion. As an entrepreneur myself, I genuinely celebrate growth within our local community. Supporting local businesses is especially important here in Hawaii. Our concern was never about expansion it was about a personal invasion of privacy that made us uncomfortable and unable to maintain trust within our home. Passport & Privacy We have video surveillance showing that more than just the back of a passport was visible. The passport was opened and viewed. Regardless of intent, a passport is a private legal document containing sensitive personal information. It does not pertain to dog walking services and should not be handled or examined by a service provider. Refrigerator & Freezer Our surveillance also shows our refrigerator and freezer being opened unnecessarily. A personal food item fell out, was used to cool down her face, and then placed back into our freezer. There were no personal ice packs present only our food items. This was unexpected and inappropriate. "Hoarding" Comment We appreciated that chewed items were removed that day when our dog chewed up his slow feeder bowl. However, being publicly labeled as "hoarders" is inaccurate and damaging. We had storage containers stacked in a room partially used for storage something common in many Hawaii households where space is limited. This does not constitute hoarding. We maintain our home responsibly. Service Length & Charges We reviewed our app conversations again and found no direct communication indicating a change in service length. We did miss a community group post mentioning rate increases. While we understand that rates may change, we were unaware that our scheduled time had been reduced. Had a price increase for a 30-minute session been clearly communicated, we would have gladly accepted it. Refund & Account We have not received confirmation or documentation of any processed refund and would appreciate a receipt for our records.Our account still exists within the app and prior conversations remain accessible. The app was simply removed from our phone once services were discontinued. The review was posted after waiting several days without a response. She also had our phone number but did not reach out directly. Reviews Clarification There were no coordinated or duplicate reviews. One review was posted on Google and one on Yelp by the same individual. No multiple accounts were created. A Google account was created solely to share this experience, as this was the first time we have felt compelled to post a negative review. Grief Statement We understand pet loss deeply and would always extend grace in that situation. It was stated that certain issues were due to grieving and needing time to spend the last moments with a senior pet. We later learned through those who knew her, as well as publicly available posts that were shared with us, that those final moments had actually taken place 5-6 months earlier (March/April), not during the month referenced. We would have responded with empathy and understanding had the timeline been accurate. However, the discrepancy left us feeling confused and hurt, as the explanation did not align with the information that was publicly available. We did not want this situation to escalate. We expected professionalism, respect for privacy, and honest communication. Instead, we were met with personal accusations that do not reflect our character or the facts. We have documentation from that time but hope it will not be necessary to share it. Our intention is simply to clarify our experience.

I can't say enough about the Furry Ohana team, they are truly caring professionals. They take the…read moretime and make every effort to ensure my dog is comfortable on walks and is well taken care of while I'm am away. This is a great Ohana and you should definitely give them a try!

We recently left our 15 year old senior dog with Sara, and we honestly could not be happier with…read morethe experience. Our dog is very skittish, nearly completely deaf, and usually prefers to keep to herself. She does not play much and is slow to warm up to new people or environments. Sara welcomed her in with patience and care, and within just a couple of days we were shocked in the best way. Sara was sending us photos of our dog playing with other dogs, running around, interacting with people, and genuinely having fun. This is completely out of character for her. We really appreciated the daily updates and photos, which gave us total peace of mind while we were away. On top of that, Sara went above and beyond by giving our dog her own Christmas stocking filled with treats and toys. That extra thought meant a lot to us. When we picked her up, our dog was kissing Sara nonstop, which she almost never does. My wife even noticed that she whimpered when it was time to leave, like she did not want to go. Seeing that kind of bond and change in our dog was incredible. Sara truly brought out the best in our senior dog. We will absolutely be using her services again, and honestly, we think our dog had a better vacation than we did. Highly recommend Sara. She is amazing!

If I could imagine an ideal dog haven, Paw Patch would be it with daily hikes, other socialized…read moredogs, a free range yard, a doggie playground, and a loving care taker. I feel so blessed that I found paw patch and my dogs can go to stay there while i go off island on vacation. Before committing to Paw Patch, there was an initial a meet and greet and screening for both of my dogs. I appreciate getting updates and beautiful photos of my dogs daily. They looked like they were having a great experience. I was able to bring my older dog her blanket from home and she slept on it. Sara did not require them to be in a kennel overnight. I was able to enjoy my time away knowing I did not have to worry about my fur babies. Since my initial experience, I plan to bring them there whenever I need it and my life with my dogs is that much more enjoyable knowing that if I do need to leave them they are well cared for. Thay been there multiple times and a wonderful experience every time!

So I was looking for a pet boarding for ten days in the month of May 2026. We live in town and…read morewe're looking for someplace for our fur-baby, 3yo German shepherd terrier mix, to stay while we were gone. We were looking for a reputable place who would care for our pet as if she was home. Someplace she would feel safe since we know she has anxiety issues and is really shy around strangers and may be aggressive if provoked. We tried leaving her with family, but because of her temperament, they suggested a boarding care. She is great with their dog, but they too were looking for boarding for their pet. And because they go to a pet daycare weekly, they were sending their pet to their favorite pet daycare. So while I was searching a came across Happy Puppy Kingdom. The website and instagram pages showed doggies having fun and their prices were reasonable and their care packages were affordable. We made contact through Yelp and on to our introductory appointment. We also were able to provide Kamalani's vaccine records. As certain vaccines must be given in order to book the appointment's "meet and greet". The Owner, Sophia, was so caring, gentle, and loving towards Kama. She talked to her and built a trust for us and Kama. So we started to take Kama for weekly visits starting in January 2026. We knew Kama was going to be reluctant to go because she hasn't been around other dogs a lot and only family & family pets, and knew getting her used to HPK may take a while. As the months went by she started to know which days she got to go visit "her friends". We literally asked the day before if she wanted to "see your friends!"" And she would get so excited. Jumping up, wagging her tail, looking around for Miss Sophia. And when I'd drop her off she can't wait to get out of the car. In April we did the first overnight, and it was hard, for us. Constantly looking at the clock, expecting her to greet us at the door, and her hugs and kisses...nothing!! But she did great!! HPK said she didn't eat the food we provided, so they gave her their homemade food & she really enjoyed it. So when the days came for us to leave we knew Kama was in great care with HPK. We got pictures and videos of Kama when we were away. And it turned out, our in-laws also sent their 7yo hybrid poodle, Mochi, there too. And they said Kama protected her when she was scared. When we came to pick them up they were so happy to see us!! We know Happy Puppy Kingdom took such great care of our fur-babies and that this is a loving and caring place to leave them if we ever plan another trip. Sophia reassured us and gained our trust & Kama loves her too!!!

Happy Puppy Kingdom has been a wonderful place for my dog. I adopted a two-year-old rescue in…read moreJanuary, and when I brought him home, he struggled with significant separation anxiety and was fearful around other dogs. I knew that whenever I needed to travel, he would likely do better in a boarding environment than with in-home care because being left alone was especially stressful for him. With that in mind, I started looking for a boarding facility that also offered daycare so he could gradually become comfortable with the environment before any overnight stays. I found Happy Puppy Kingdom through Google and was immediately drawn to the fact that they specialize in smaller dogs. I also appreciated that Sophia requires an assessment before accepting new dogs. When I brought my dog in for his assessment several months ago, he was quite nervous. Sophia was incredibly kind, patient, and understanding as he adjusted to the facility. She kept me updated with photos and videos as he gradually inspected the facility and settled in. Now my dog absolutely loves his weekly visits to Happy Puppy Kingdom. I brought him for daycare once a week for three to four months, which helped build his confidence and familiarity with the staff and environment. When the time finally came for his first overnight stay, he had a fantastic experience. I cannot thank Sophia and her team enough for keeping my baby safe, happy, and well cared for while I was away. Sophia is friendly, caring, and genuinely passionate about the dogs in her care. It is clear that she and her staff are dedicated to creating a safe, positive, and enriching environment where dogs can thrive. I highly recommend Happy Puppy Kingdom to anyone looking for a safe, welcoming, and fun place for their dog. My dog has come such a long way since I adopted him, and the Happy Puppy Kingdom has played a huge role in his development.

We boarded our 5 cats at Leo's Clubhouse for 16 days in February and were blown away by the care…read morethey received. The hotel is vet‑owned and managed by the vet's parents, who are some of the kindest people you'll ever meet. They spent time with us before our trip, showed us the rooms, and made sure they understood each cat's personality. Our boys stayed in a double room and our shy girls stayed together in a single room--perfect setup for them. We got daily photos and updates, which made us feel so reassured, especially since it was their first time away from home. The rooms are super clean and each one has a different theme. Pickup was easy and flexible, and the owner/vet even helped us load the cats into the car. Excellent care, worth the price, and we'll definitely be returning!

I love and appreciate the ohana here at Leo's. They are patient kind organized clean etc. They…read moretreat my babies as their own. Constantly in communication with me sending me photos and videos. Which makes such a difference when we are away from home. I'm grateful to have found Leo's it's been a blessing and will look forward to having my babies stay here again.