Don't work with this company. Their employees steal things at the venue. They can't be trusted. When caught red-handed on tape, the owners don't do anything. Their employee stole $1000 worth of tools still works there. He didn't even get fired. We never got reimbursed for our loss. We've contacted the police and have a police report. This is going to court. It didn't have to be this way, but the owner Jeff wouldn't do anything about it. read more

Aloha Artisans - Attached is the police report. - Party Equipment Rentals Near Me - Honolulu, Hawaii

Great experience from a staff that was incredibly friendly and communicative. The prices were fair and I already bookmarked them only to realize that they're a contracted vendor w/ Moana Surfrider, which was the venue for my wedding. Everything worked out well and day of, the string lights and lawn games added a nice touch. read more

Aloha Artisans is professional, flexible and a dream to work with. When a vendor couldn't fulfill an order last minute they stepped in and were able to get me what I needed. They even had to pivot during a power outage and move the order to a new venue within a couple hours. The quality of their products is outstanding, and I cannot recommend them enough. read more

We just got married last week at Waimea Valley. We rented bar tables, a bar, and various lawn games. They were exactly what we needed for our wedding! Aloha Artisans transported the items to the venue, set them up, and picked them up afterwards. Much appreciation to the Aloha Artisans team! read more

Aloha Artisans had beautiful rentals for our wedding. We wanted a special triangle arch to complement the view and they had the perfect item. It made our special day so memorable and fun to have a lovely arch that perfectly framed our ceremony, fun games for our loved ones to enjoy, and wonderful furniture so we could rest our feet during the reception. Everything was of great quality and style. I would highly recommend using Aloha Artisans for any party rental need. read more

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Amazing family oriented work place. It was a great experience for me and my son. We were only able to work there for about three months before returning home to the mainland and I miss it so much. read more

As a destination event planner, finding quality rentals teams that communicate clearly and kindly is extremely important to us. Our couple had an absolutely phenomenal experience renting from Aloha Artisans at Kualoa Ranch. Their communication was always extremely clear, they were quick to respond to emails/calls, and their day of delivery team went above and beyond to ensure every detail was beyond perfect. It was an absolute pleasure and 5 star experience working with Aloha Artisans from start to finish! We would highly recommend them to other industry professionals and hosts looking to provide quality event rentals for any special occasion! read more

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Awesome company. Very communicative and worked with me to change my order when I found out we would need a different tent. Even let me add extra tables last minute. Delivered and set everything up on time. Couldn't have been happier. Highly recommend! read more

As a fellow vendor in this industry, just wanted to thank Brice (Bryce) and the team on site for working along side us as we navigated the logistics of a venue! His willingness to work together even when I know there are so many moving parts when it comes to the rental business during setup. Keep up the amazing work! read more

I absolutely love aloha artisans. We had our wedding in north shore earlier this year and got their contact from our wedding coordinator, Gabby. AA has the best products and also excellent customer service. I'm so happy with the rentals and I would pick them again (and again) if I had the opportunity. Strong recommend for anyone looking for rentals for wedding or any event! read more

Our daughter got married on Oahu in April 2024. Worked with Aloha Artisans for a destination wedding - we are from Alaska. What made this a bit more of a challenge is that we asked them to provide a lighting quote for a pavilion at a venue they were not able to visit prior because it was located on Hickam AFB. They provided a timely quote based on our specs. The total cost was very reasonable for the work they had to do. They were so accommodating for our timeline. They were at the venue early and arrived for pickup as scheduled. From beginning to end, everything was handled smoothly and professionally by AA. Absolutely LOVED working with them! And the rustic wood head table is beautiful!! We highly recommend using AA for your event!! read more

Very disappointed in the customer service we received in the midst of the Coronavirus pandemic. We decided to rent items (seating/lawn games/backdrops) from Aloha Artisans for our destination wedding in Ko Olina. Unfortunately our dream wedding had to be cancelled due to the COVID19 crisis, which was heartbreaking. We were lucky that so many of our vendors were sweet and understanding during these unprecedented times and we were able to get back many of our deposits. Unfortunately, Aloha Artisans was not one of those understanding vendors. They refused to refund our money even though we cancelled many weeks in advance. The situation is out of our control, yet this company kept our money despite not having to provide any services. Expected more compassion given these challenging times. Customers be warned, hopefully a pandemic won't ruin your next event, but I still wouldn't risk renting from these guys. The great service we received from our other vendors just highlights how awful Aloha Artisans is to work with in comparison. STAY AWAY! read more

Aloha Artisan made my Plan B Covid wedding look like it was Plan A all along. I truly appreciate their patience, kindness, and willingness to make our wedding day as beautiful as possible, despite the circumstances. A week before my wedding date, the mayor changed the outdoor wedding guest count from 10 to 100. Aloha Artisan was able to supply us with more poufs last minute, which made the guest seating area look more complete. My husband and I look forward to working with Holly and the Aloha Artisan team again next year for our larger reception. read more

Aloha Artisans - Party Equipment Rentals Near Me - Honolulu, Hawaii

We were honestly looking forward to working with this company. Their decor and items seemed amazing, and customer service was great at the beginning. We had our wedding planned for August and due to the global pandemic we were forced to cancel due to the travel ban and 14-day quarantine. We understand everyone was hit hard due to COVID as well as businesses. But when I reached out to see if they were able to work with us for a refund or partial refund for the deposit, they refused especially considering how pricy it was. All of our other local vendors were more than happy to work with us during these unprecedented times, regardless of what the contract stated because no one planned for this to happen and also understood the difficulties everyone was facing. I recommend shopping and supporting other local vendors on the island. read more

Got so many compliments on the champagne wall and arch used for our wedding day! They are really reasonably priced, too!

Aloha Artisans provided absolutely stellar rentals for our EPIC wedding! We want to extend a heartfelt thank you to the AA team for making our day incredibly special. We used their brown farm tables, umbrellas, moss background for the bar, and the Edison lightbox structure for our DJ, all of which were of awesome quality. read more

Great service and quality products! We are very happy to have chosen Aloha Artisans for our wedding. They were professional, knowledgeable, and very reasonably priced. I highly recommend working with them for a wedding in Hawaii! read more

Ordering a custom arch, rattan peacock chair, and hair pin table was such a great addition to our wedding! Two words: Custom arch. Okay third word: STUNNNINGGG!! I can't even with this arch. Holy moly. We had a gold circular arch with steps that was unbelievably beautiful. I wanted something that made a statement but accentuated the views of the ceremony and this did it. Not only did it appear amazing in person but my gosh, the pictures with the arch paired with the view was breathtaking. One way to make a statement for the bride and groom is to rent this set up!! The chairs were so beautiful and went so well with the themes and colors of our wedding and sitting in them made us feel so special! Not only did everyone know just who was getting married but you absolutely knew who those chairs were. Great addition for professional photos as well! We got to use these chairs all throughout the reception( which we kept moving at different areas of our venue) and they brought the chairs to each spot!! It gave such an island vibe and really made for great pictures!! Thanks to Aloha Artisans for also making this process so simple with great communication to your customers from the mainland! read more

Aloha Artisans - Party Equipment Rentals Near Me - Honolulu, Hawaii

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When I found Aloha Artisans during our wedding planning process, I came to them with an idea that I wasn't sure if anyone on the island could do for us. Due to COVID-19, we had to adjust and be creative with the times we live in now. We still wanted to have our wedding but still keep our friends & families safe. So we decided to have a drive-through wedding reception and a Zoom ceremony. But for the drive-through, I imagined having this beautiful "string light tunnel" just surrounding our guests' cars as they drove up to see us and around the port cochere area. (FYI - that's A LOT of string lights haha). I wasn't sure if it was possible but when I told Tawni, Jeff, and Holly about my idea, they were SO EXCITED and more than willing to take on this challenge. The light tunnel turned out BEAUTIFUL and everyone loved it! It totally went above & beyond our expectations too! (It looked even better at night when it was dark and we had our first dance) They were extremely helpful, friendly, flexible, and creative! We are so grateful for the beautiful decor they put together for us and all the correspondence back & forth when we had to postpone several times and relocate to a new venue. They also custom made large 7 foot "ALOHA" letters for us to set up outside that had lush green moss on them that totally fit our theme. We rented their blush tufted chairs and wooden circle arch as well, which looked gorgeous and tied everything together. Huge thank you to them for everything they did for us and helping to make our wedding dreams come true, especially during times like these. You won't regret checking them out! read more

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Great pieces! We rented the cross back chairs and farm tables for our wedding. They were so beautiful!

We used aloha artisans for our wedding and they did an amazing job! Their selection is beautiful and high quality! The cornhole game was a hit at our wedding and the twinkle curtain was just dreamy! We did a styled lounge as well and we got amazing photos with our photographer there! What a great company! read more

Growing up in Hawaii we often have a saying, "Dont mistake aloha for weakness." I am very disappointed in this company and am sad to say they have no ALOHA. Through no choice of our own were we forced to cancel our wedding as the state of Hawaii mandated a shut down and mandatory 14 day quarantine for traveling visitors. Based on the circumstances you would think that Aloha Artisans would be willing to work with us through these hard times. Unfortunately they refused to offer any sort of refund and has stopped returning our emails. Due to my experience with them I now understand how they operate their business, and would strongly recommend anyone from working with them moving forward. read more

Unfortunately, small businesses like this one will profit any way possible even during a world wide pandemic and customer service was absolutely the worst I've ever experienced read more

Wish 0 out of 5 stars was an option. We are having to cancel our destination wedding due to Covid-19. The staff at Aloha Artisans were unprofessional, extremely crass in their responses, and absolutely tone deaf when it comes to supporting customers affected by the global pandemic. If you enjoy honesty and fair treatment, certainly don't work with Tawni & Aloha Artisans. read more

My husband and I had furniture from Aloha Artisans for our wedding in June 2022. Although the furniture were very pretty, we had an unpleasant experience leading up to the wedding. We had decided on our rentals a few months in advance, which included wedding arch, chairs, and a rug. We happened to be checking their website a few weeks before our wedding when we realized that the arch that we had ordered and had already paid for was not available on the website. After reaching out to Aloha Artisans to ensure it was still available, we found out that the arch was no longer available in the original color we ordered. This threw us off because we had planned other things such as floral design based on the color scheme of the original arch. We had no choice, so we decided to settle for a different arch and chairs that would match our color scheme. These alternative alter and chairs were more expensive and Aloha Artisans made us pay the difference. I think they should have just given us the new ones without charging for the extra fee, because it was on their part we had to make change of plans. Their overall communication was a little slow too. I wonder what would have happened if we didn't realize that their original arch was gone--they probably would have shown up on the day of with a wrong colored arch. Overall, I'd say that they have very nice furniture inventory, but the service quality is questionable. read more

We found Aloha Artisans a little late into our wedding planning, so a lot of items that we would have loved to have rented were no longer in our budget, but the items we did rent were amazing! Tawni and Jeff were very prompt when responding to our emails about their inventory, and made the process super easy. We rented 2 peacock chairs for the sweetheart table, corn hole and jenga for our guests and the aloha bar. Everything was perfect! Their inventory was clean, like new and true to pictures! We couldn't have been happier with them. We recently got married at Moli'i Gardens - Kualoa Ranch, and the delivery was done on time and set up perfectly! Thank you to Tawni and Jeff for helping us create our perfect wedding! We can't wait to tell our friends about them! If you have any hesitations about them, don't! They make things easy, and you won't be disappointed! read more

We first got into contact with Aloha Artisans last year when we started planning our wedding for June 2020. We booked our order and put in a deposit of 50% to reserve our date. Unfortunately with the corona virus pandemic around the world, we were FORCED to cancel our wedding. As many of you know, California is on a 30 day lock down and the governor of Hawaii has asked for no visitors or vacations to try to contain this virus. We had to cancel our wedding at Kualoa Ranch because one of their employees had corona virus confirmed. Trying to work with Aloha Artisans during this cancelation process has been a nightmare. The owner that I have been emailing (they never disclosed their name at the end of the email so I am unsure who I am talking to) has been passive aggressive during the emails and states that we cannot get our deposit back. I can understand for most circumstances, a deposit is nonrefundable, per the contract. Unfortunately, this worldwide epidemic has affected us in such a devastating way, that we are forced for our wedding to be canceled. We have no control over the cancelation of our wedding, and Aloha Artisans will not work us with during this cancelation process. The corona virus is still in full effect and who knows what the future holds. They stated they will take my deposit and hold it for a different date for up to 2 years, but not understand that we do not have this time to wait. My grandma is the most precious soul and she has stage 4 lung cancer. I needed this wedding to happen in June, because the prognosis does not look well. There is no option for me to postpone the wedding to another date. I will have to get married in June for my grandma to be apart of this special moment for me. Aloha Artisans has robbed us of our money and has been very rude during this whole process. For a company to have such bad customer service during this process, which is completely out of our control, is so ridiculous. When booking your wedding, you will never anticipate for things like this to happen but if it does, just know what kind of people you are going to be working with, selfish and greedy business owners. read more

Please look at the lower reviews. This company took my wedding money. They had me reschedule due to Covid-19. I gave them a $10k deposit and they promised me they would be ready for my wedding. When I arrived in Honolulu I tried to contact them to set up a meeting and never got a response. I talked to my wedding coordinator and she told me they have been doing this to all their clients. Keeping customers money and not providing the services they promised. I looked at their Yelp page and sure enough they have done it to many other customers. I hired another company 2 days before and they did an amazing job. I would never use this company and they should refund the money they stole from so many brides. Jeff the owner has now been harassing me with violent emails about hurting my family. Please look into this bad company. Stay away. -5stars!!!! read more

Aloha Artisans - Never use Jeff for work you will need a lawyer to recieve your refund. - Party Equipment Rentals Near Me - Honolulu, Hawaii

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I rented the rattan lounge set, peacock chairs, and hairpin table for our sweetheart table from Aloha Artisans for my outdoor wedding on the North Shore. When I first reached out to Aloha Artisans in October 2020, there was still so much uncertainty over whether we could even have a wedding in the spring. Tawnee, Jeff, and Holly were so understanding and agreed to put my rentals "on hold" until we knew more about what rules would be in effect closer to the date. Luckily, with a last-minute change in the government's orders, we were able to have our dream wedding, with the outdoor furniture we placed on hold from Aloha Artisans. These pieces perfectly complemented the relaxed and Hawaiian atmosphere I was hoping for the reception, and ended up being my favorite rentals! read more

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Tawni, Jeff, Holly at Aloha Artisans were responsive, flexible and so easy to work with for our outdoor wedding. We rented the altar, corn hole games, the bar and a white lounge set (they allowed us to substitute a couple chair styles in the set with no additional cost). Their rentals were clean, high quality and very stylish. Our guests took many pictures within the lounge setup. We highly recommend them! read more

Aloha Artisans is always sooo helpful! And they offer the most beautiful decor!!! We used them for our wedding and 2 other events since! They were so supportive during the covid adjustments and changes! We were so happy with how everything turned out and came together Tawni and her team are amazing! Thank you! Thank you! read more

This is super long overdue. Jeff and Tawni were absolutely amazing to work with throughout the entire rental process. Every piece we rented from Aloha truly exceeded our expectations. Jeff and Tawni worked with my husband, myself and our planner to ensure our vision came to life. We also purchased a beautiful cut out hashtag sign for the front of our bar, that again, exceeded our expectations. The perfect keepsake for our perfect day. We highly recommend Aloha Artisans for any couple looking for beautiful one-of-a-kind rentals! read more

We had a maternity photo session at Aloha Artisans' Studio, with their in-house photographer Holly. The studio is seriously the greatest thing ever - took a minute to take it all in. The furniture and decor selection is huge. I was super hesitant to do maternity photos, because I was worried they would come out generic and I really didn't want "just another beach photo shooting". Therefore, I was determined to do something different, something I would treasure for years to come. Tawni, Holly & Jeff really took the time to understand what I was looking for, and specifically what I liked about each inspiration photo. On the day of our photo shooting the whole team was right on time and very organized. Holly gave great directions, she made my husband and I feel very comfortable in front of the camera. She took her time getting looks, lighting and background just right. I am so happy we went with Aloha Artisans for this experience. We will cherish these photos forever! read more

It was a pleasure working with Aloha Artisans for some of our wedding decor! A previous renter damaged a set of chairs the night before that we had rented, so to compensate, we were given similar chairs and an additional lounge set and lawn games! It was such a nice surprise to see the lounge and games, and it was a sweet gesture for them to compensate for the chairs. I would definitely rent from Aloha Artisans again! read more

As a wedding planner + event designer on the island of Oahu, Aloha Artisans is one of my main go-to rental companies! Not only do they have a lovely collection of specialty lounges, tables, altars, lighting fixtures, chairs and fun backdrops, but they've also made my clients many beautiful custom pieces! I highly recommend stopping by their show room to see all the beautiful things they offer and to meet the lovely Aloha Artisans family. read more

I love using Aloha artisans. They have a great selection of beautiful specialty rentals and are always so quick to help. They're prices are AMAZING and the service is just as good. I highly recommend. read more

My wedding planner learned of Aloha Artisans a little later in our wedding planning, and so we did not need a lot of decorations at that point. However, we did order a gold sign "BAR" to hang over the bar area. it was simple, beautiful and elegant, and definitely attracted all of our friends! When I have another big event to plan, or my family does, I will def be coming back to Aloha Artisans for more accent pieces. read more

I highly recommend Aloha Artisans. I rented from them for our wedding and loved their products. They even went out of their way to deliver early since I was having a early day ceremony. I would definitely rent from them again. read more

Aloha Artisans customized our bamboo wedding photo booth album. The price was reasonable, the product was good and the process was pretty straightforward. I would use them again. read more

Aloha Artisans - Party Equipment Rentals Near Me - Honolulu, Hawaii

Where do I begin?! They are so great to work with !!! And so much fun! considering you have a BaJillion things to choose from! You'll go crazy but it's worth it!! I found Aloha Artisans on IG as I was in search for the perfect outdoor lounge set. Once we decided that Moana Surfrider's Diamond Lawn & Terrace would be the perfect setting for our a Reception. I was in constant contact with my many many annoying questions LOL! Tawni & her team were always on it with getting back to me. Polite & Professional! I rented out the Gray Lounge set that came with glass tables with gold trim, as well as the "Cheers" Bar. They were set up so beautifully, My gosh... I couldn't believe it! The whole sha-bang! Our guests felt like they were at a show casing of a styled-modeled home lol! Picture perfect to say the least! Writing this review makes me so emotional because I just wish I could go back to that day, let alone plan this wedding 2400 miles away. All the tears, all the melt downs, all the frustration, and emotions, I'd do it all again in a heart beat. From the details to the sunset, all of our vendors including Aloha Artisans went above and beyond my expectations. It was everything and more!!! Thank you so much Tawni & Family! We couldn't be any more happier! Mahalo always!! read more