Very nice first visit with this chain. Needed one night in the area between soccer days and this was a recommendation from a friend in the area. Good friend that steered me right. Lovely place that was clean, welcoming, and overall good experience. This is a go to place for me in the area now. Booked online through their website. Easy check in later that evening. The parking is $10/night, but a savings if you do not have a car. Parking anywhere around the building is plenty, except for in front. The room rate was excellent for a king with a kitchenette (not dish ware) and a pool view. Comfortable bed and nice bathroom with separate shower and tub which I like. read more

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I have stayed at this Aloft Hotels location several times when visiting the East Bay, and it has consistently been one of my preferred hotels, which is why I was especially disappointed with my stay this time. Unfortunately, the condition of room 302 did not reflect the positive experiences I've had here in the past. One of the window shades was completely broken and sealed shut. So you have to do without the natural light. The bedside table next to the bed was damaged, I couldn't put my nighttime water next to my bed for fear of it falling off. And I was assigned an accessible bathroom (I never chose that option), that had a persistent leak, causing water to run throughout the night. I was tired and needed a place to shower and sleep for the night, so I didn't march downstairs and bring up all these concerns to the front desk. Also, the front desk person could have been friendly upon checking in. This level of maintenance and room quality is not what I have come to expect from this hotel. Given my previous good stays, I was surprised and unhappy with the overall condition of the room during this visit. I hope management addresses these issues so future guests can enjoy the high standard of accommodations that has made this one of my preferred places to stay in the East Bay. read more

Aloft Silicon Valley - Hotels Near Me - Newark, California

While I appreciate the location of the hotel and the size of the rooms (on one of my visits I had a large king suite and on the other, I had a king suite with an adjoining king room/bathroom) there are some good things and a few things that are left to be desired: 1. The landscaping - this may sound weird, but on my first visit here, it was very windy throughout the night. There were loud noises outside of my window that resembled thunder, making it difficult to sleep. Come to find out, it was a tree that had grown so much that it was rubbing up against the building all night causing a great deal disturbance and noise. 2. The front desk - it's pretty hit or miss. The ladies during the daytime are usually friendly and knowledgeable. However, the guys I've encountered in the evening seem to be disengaged, on their phones and not knowledgeable enough to be able to issue my prepaid breakfast vouchers to the point that one of them had me come back to pick them up the following morning. 3. The morning breakfast area staff - can be great at times and then totally unreasonable and unaccommodating at other times. I had one occasion on the weekend and the gentleman was awesome. He even made us fresh cinnamon rolls when we ordered. The service was so great that I asked the next day for the same thing as I had two breakfast vouchers each day which could either be used on the buffet or the menu. This is where the unaccommodating, unreasonableness comes in. On the next day, I wanted the same two cinnamon rolls ($7 each) and two yogurts (don't know the price but definitely not priced at $11 each). The value of each voucher (again, I had two) was $18 each. The staff member then told me I had to pay for the yogurts because I could only get one thing. I couldn't understand his reasoning and briefly went back and forth him about it. I then went to the front desk and they said they would let him know it was okay to do this. Next, I went back to him to get the cinnamon rolls and yogurt to which he replied, " O I forgot to tell you, we're out of cinnamon rolls." Wow...This is totally unacceptable. I would name names for all to see, however I really think this is a systemic issue that needs to be addressed all around. I say this because on another day I had grabbed food with my vouchers at the buffet and the other person from my party, prior to us leaving the hotel went to get a cup of orange juice. They were yelled at by a female staff member from across the room "excuse me! The orange juice isn't free!" This was despite using the vouchers. Needless to say it was embarrassing and uncalled for. 4. The housekeeping - While the work they are doing isn't terrible, I strongly think they need to give a little more time and attention to the nooks and crannies in the bathrooms along with doing things like dusting the curtains in the rooms. The hotel isn't the newest and needs some extra TLC to feel less stuffy and dusty. Overall, this location isn't all bad. They have free breakfast, reasonable parking ($10), are pet friendly, have Tesla charging stations within the parking lot, and have spacious rooms. For myself, I am teetering at this point as to whether I hate it or love it. I would love to come back later and say how much they've improved. read more

We had business in the area again and decided to stay here again and it feels just as bad if not potentially slightly worse than our prior visit a little over a year ago. When we arrived, there was nobody at the front desk and there were a couple other people that needed assistance, yet nobody was to be found. We tried calling the phone number and could hear the phones ringing in the back, but nobody was answering. Then suddenly, a worker swooped in from the back but he looked like he had just woken up from a nap. He was fast getting us checked in but said probably less than 10 words in total during the entire check in process. The rooms are even more in a state of disrepair than a year ago, which suggests to me the owner is investing very little in the upkeep of the rooms. I'm not sure what the plan is - perhaps to milk out every dollar possible, then flip the hotel to a new owner? See the attached photos for just a sampling of the issues. The EV chargers here are still a mess. There was a non-EV parked in one of the hotel EV charging stalls and when we asked if they could locate the guest or maybe leave a note letting them know that the spots are reserved for EVs using the charger, the front desk person essentially refused and said there was nothing he could do. I realized that since they do not take car descriptions or license plates at check in, it's impossible to know which guest's car it was, however, he also couldn't be bothered to leave them a note, which was a pretty surprising. For those planning a visit to this hotel, there are plenty of stalls in the Tesla supercharger but you should not plan to be able to have access to the hotel chargers unless you just happen to get very lucky. read more

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This is a business travelers hotel. The lobby, restaurant, bar area, elevators and hallways were clean however hallways not well lit. We ate one breakfast & dinner at the restaurant. The breakfast tacos are a bit too greasy and the oatmeal was watery however the Bites menu item mezze platter, smash burger and California club sandwich on the dinner menu were good. Fries are shoestring (thin). Wait time to receive food is too slow. If your time is limited, order the breakfast buffet to eat quickly or allow 20 min to get your food order! Customer service rep Esme at check in was friendly however when we checked out, Esme failed to ask how was our stay, do we need a ride, or welcome us to stay with them again. Why? The rooms need MAJOR renovating, a thorough cleaning, upgraded lighting, bathroom safety features, and more snack options offered in the lobby and by robot order ( robot delivery item prices are higher!) We had a pool view room. The pool bottom is dirty. There are many more food options only 7 min, 2 miles in a shopping center with grocery stores, restaurants, and more hotels off Jarvis and Newark Streets. Rideshare services are plentiful. The rideshare trip from this hotel over the Dunbarton Bridge to Stanford was a 45 min one way trip. Plan ahead! read more

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11/25/2025, night, around 9:30 pm, I went there to recharge my Tesla car. I got out of my car and walk around in the parking lot waiting for the charging, all of a sudden, I felt some one was following me. I turned around and saw the African female representative who was working at the front desk holding a phone right behind me and shooting pictures of me. I yelled at her and asked her why she was following me. She said, "I just want to follow you and record a video of you so I can know you". What? I got so upset with this African female employee at the front desk and asked her why she was even doing that?? I was not even inside the hotel building. I did not answer me, but she continued to follow me with her phone towards. so, I called 911 police dept of Newark... will continue... with lawsuits perhaps... I am consulting with my lawyer... read more

Rude and unprofessional guest service at pm check-in on 5/20/25. Employee was not wearing a name tag, wearing faded jeans and zero customer service skills. I felt like I was bothering her with check-in. I could've overlooked these things but not even a welcome, quick explanation of where my room was located and amenities. Our room was a little run down ripped curtains, smelly refrigerator, bathroom sink issue, bed was not made properly when we arrived and attached to the wall shampoo bottle fell on my foot when I pushed down on pump (it was missing an attachment piece). I'm a marriott bonvoy member and have always been exceptionally happy with four star marriott locations. Too bad that this aloft location missed the mark. I would not stay at this location again. read more

Meh. I paid through Priceline and even with the discount the room was just OK. They have a small menu. I ended up only staying for a few hours and booking something else. I wouldn't pay over $100 for this room. Also, they charged me for overnight parking even though I only stayed for a few hours. I spoke to customer service who talked to a manager. They said 'we will see what we can do' of course nothing was done. That $11 put me over $100. Not worth it. Was happy to stay elsewhere. read more

So very very disappointed in this place. Me and wife stayed here last night (may14) since I was having a medical procedure very early and didn't want to drive all the way up here so early. Plus it was Mother's Day. We had stayed in aloft many years ago and really enjoyed it. We arrived early and helped by a very friendly lady. We got checked in and up to room. Upon entering room it appeared nice at a glance. We put the bags down and went out to eat. When we returned and spent time in room is where it got ugly. I should start by saying I did have to jiggle toilet since water was running when we did walk in. I pushed the lever up and it stopped so didn't think much of it. Wife opened curtains to find dead bugs in both window seals. That let in more light so was able to see gunk and garbage on floors. Wife then decided to close curtains and blackout shade and shade wouldn't work. I went over and had to literally pull it since it appeared they tapped the edges and the adhesive stuck it to itself. Wife the noticed some stain or something on top sheet so we stripped off. I was to nervous to check further since I needed to get sleep. Didn't have time to deal with changing rooms or hotels so just dealt with it. Trust me this was a bad motel 6 experience. Not just a motel 6 a bad one. So disappointed in this stay. Will not go back. read more

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Would not stay at this place, reception totally rude. I was just looking for the restroom, "It's for guest she says", well I didn't need to use the restroom that bad anyways. I could go to a third world country and they would let me use their restroom. I could be in NY and all the hotels are fine with you using their restroom. I'd avoid staying this place or any Aloft. read more

The "Botlr" robotservice never showed up and the snacks had different ingredients than shown on the manufacturers website. Had to call the front desk to get my snack delivered 1 hour late - how convenient (not). Bathroom was smelly and the bed was old. The hallway is quite noisy and the rooms have thin walls. How could you call this a 4 star hotel - no way. This place really needs to improve. 2/5. Phone didn't even work - you have to call at max volume on the speaker phone to reach the front desk. The hotel also does not have secure wifi- good luck doing business here as most business connections must be secure to use for work. All rooms are dirty I transferred to. Recommendations 1.) replace all your beds 2.) clean the bathroom and the vents 3.) insulate your doors so they don't slam and also so they have decent noise rating to keep hallway noise out 4.) don't offer the snack delivery robot - if the human who initiates the order never does it - it won't work 5.) put a separator in your room instead of using a tv as a separator. 6.) paint the walls properly- you can see someone didn't even paint it with tape to make it straight 7.) remove the mini fridge which makes noise when on medium or high 8.) don't put sheers for the window and a pull down. Add a black out curtain to seal the corners for light 9.) add secure wifi 10.) clean your rooms Staying here makes you feel Like the people that run the hotel have never ever stayed in thier own hotel read more

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A True Home Away from Home at Aloft Silicon Valley (Newark, CA) I've been staying at Aloft Silicon Valley for approximately two months due to unexpected home repairs, and I can't say enough about the incredible staff. From Jilly (manager) to Esmy, Jordan, Ghufran, and Maria (who works weekends), every team member has been nothing but hospitable and caring during what has been a difficult time for me. Housekeeping has also gone above and beyond to make my stay comfortable and stress-free. Their attention to detail and kindness have truly made a difference. Even the little touches--like Botlr, the onsite robot butler--add a fun and futuristic charm to the experience. The onsite restaurant and bar, which also provides excellent room service, has been a convenient and delicious perk. During this time, I had the opportunity to stay at a few other nearby hotels. Without a shadow of a doubt, Aloft stands head and shoulders above the rest. It offers a quiet, comfortable environment--perfect for working remotely--and caters exceptionally well to corporate travelers. While I won't name the other hotels in the area, I can confidently say that Aloft Silicon Valley will be my go-to choice in the future, whether for personal or business stays. Thank you to the entire team for making this feel like a second home! read more

Good accommodations. Room size is big. Doggy friendly. Washers and Dryers. I recommend bringing your own pillows. Large Swivel Flat Screen TV. read more

A True Home Away from Home at Aloft Silicon Valley (Newark, CA) I have been staying at Aloft Silicon Valley for approximately two months due to unexpected home repairs, and I can't say enough about the incredible staff. From Jilly (manager) to Esmy, Jordan, Ghufran, and Maria (who works weekends), every team member has been nothing but hospitable and caring during what has been a difficult time for me. Housekeeping has also gone above and beyond to make my stay comfortable and stress-free. Their attention to detail and kindness have truly made a difference. Even the little touches--like Botlr, the onsite robot butler--add a fun and futuristic charm to the experience. The onsite restaurant and bar, which also provides excellent room service, has been a convenient and delicious perk. During this time, I had the opportunity to stay at a few other nearby hotels. Without a shadow of a doubt, Aloft stands head and shoulders above the rest. It offers a quiet, comfortable environment--perfect for working remotely--and caters exceptionally well to corporate travelers. While I won't name the other hotels in the area, I can confidently say that Aloft Silicon Valley will be my go-to choice in the future, whether for personal or business stays. Thank you to the entire team for making this feel like a second home! read more

+: Great rates, amenities (pool, Wi-Fi, EV charging), the Boltr delivery robot -: I wanted to say service is just "meh", but ChatGPT suggests it's actually poor and unprofessional and dismissive at times according to the 3 events I've experienced: 0001. When I asked for pool towels, the front desk insisted the pool closed at 9pm and refused, even though the posted sign clearly said 11pm. Only after I showed a photo did they acknowledge it. 0002. While sitting in the lobby area, I was told "sir, we're closed, you cannot sit here," even though another person remained. When I asked, it turned out that person was staff. The tone felt unnecessarily dismissive; I was even told, "sir, I hope I don't have to tell you again." 0003. My wife requested housekeeping via room phone at noon, but was told it was impossible unless requested before 10am. No room change was offered at first, then after the both of is showed up at the front the desk the staff changed tone and agreed to change room but still insisted that requests be made before 10AM. Staff claimed the manager was in training all day and could not be reached. I couldn't help but wonder if the inconsistent treatment -- like being told I couldn't sit in the lobby while others could, and the mixed messages about changing rooms -- was related to how I looked. Together, these moments created a strange vibe, as if some invisible hierarchy was at play. read more

REALLY 3.5 STARS This is my go to hotel when coming to the area. I really appreciate the amenities: kitchenette, living room, hot tub, bar. I've come again and again, I even had my sweet 16 here. I love that the rooms feel like an apartment. There's room to walk around, I can reheat and store my food, and can grab a drink or get dinner downstairs. I love that its secluded, but close to where you need to go. Its quiet so great for business trips, or catching up with people in town. If you're picky with your hotels, not it sure if this is the one for you but I enjoy coming here! read more

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Bro, where is Wendy?!?! Even though the hotel kind of had some updates since I last was here... The customer service front the check-in gals was not the business. This one girl was trying to charge me $33/per hour for a late check-in as a Gold Elite. Girl, Bye! read more

Aloft Silicon Valley - Bliss products here - Hotels Near Me - Newark, California

My first time staying at an Aloft type hotel. Everything worked out perfectly. Very new feeling on the outside. Extremely friendly and welcoming staff. Dark bar and lobby area since lights were not all turned on. Saw the room service robot in the lobby. Great location and very quiet at night. It gets dark in the parking lot, but it still felt safe and convenient. Easy self parking options. There are advantages being a Marriott Elite member with a Chase Bonvoy credit card. Received free drinks and snacks upon arrival as perks. Location is not far from freeway access and the bigger local streets. You can find restaurants, grocery stores, cafes, and bakeries within 5-10 minutes driving distance from the hotel. Corner suite room on upper floor is not bad at all. Comes with a small kitchenette, refrigerator, microwave, and extra towels. Huge livingroom area with a cable TV, coffee table, chair, and couch. Light switches and sir conditioner worked fine. Loved all the huge windows and blinds. Felt like a home away from home. Bed was comfortable and the room was clean. Only thing to note is the shower area may be old since water goes down slower than usual during showers. Bathroom is very spacious and had lots of storage drawer space. Hygiene items were good. Oh, the soap smelled very good too. Hair conditioner and shampoo was high quality and didn't over-dry my hair. Huge windows made a difference in the look and feel of the stay. Lots of natural room lights! We will be staying again someday. read more

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This is a great hotel located in Newark near the Dumbarton Bridge. There's plenty of parking and offer Tesla chargers as well. The front desk staff was very kind at check in and when we forgot our key in the room and had to get a replacement. We got lucky and got a corner room which had so much room with a small kitchenette with small refrigerator. There was a table and a tv that swiveled where you could watch from the couch or from the bed. The bathroom had a bathtub and a separate shower which was a bit small. The shower had Dry Bar shampoo, conditioner, and shower gel. I wish they provided more towels already in the room, but we were able to ask for more. I would highly recommend this hotel and would definitely stay again in the future. read more

Aloft Silicon Valley - Snacks - Hotels Near Me - Newark, California

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Toilet flush not working sink is clog up Bed sheets smells like it wasn't laundry led specially the pillows! read more

Very disappointing! The service here is subpar and so are the beds. The mattress sinks into the middle. We've stayed at cheaper hotels with better mattresses. But what was more annoying is some employees black Mercedes car parked in the covered area where you would pull up to check in. This only allows one car to pull up in the covered area at a time. We checked in at around 3:00. It was pouring rain. We needed to get our bags out of the car and our child. There was a blue car parked in the covered space and one that had pulled up in front of us. So we had to unload the car in the rain. Then we came back to go to bed for the night at 8:30pm. Same black Mercedes car blocking a lane. So a car in front of us pulls up parks while they check in. Leaving is to have to have our child get soaking wet in the rain and unload our car yet again in the rain. When I asked the person working at the front desk who's car has been parked there all day. They said. It was a managers. And that it's been there for 3 months. Really!?!?? This is not ok. Especially when it's raining out. Come on! To top it off the mattress is aweful and the outlets by the beds don't work. read more

Aloft Silicon Valley - Black Mercedes parked in front at all times. Blocking pull up and check in for only one vehicle - Hotels Near Me - Newark, California

This is primarily a review of Janie, the bartender. She's fantastic -- not only does she pour a mean cocktail, but she is funny, well-informed and a fantastic conversationalist. When Janie is behind the bar and you're the customer, it's never just "one and done" read more

We used this hotel for our wedding block at Ardenwood Farm, which is located just down the road. Our guests liked their rooms, which were spacious and comfortable. We also personally stayed here one night in a suite and it was quiet and comfy and clean. Jilly LiVigni is the coordinator for the hotel blocks; she helped us to set up the hotel block and was extremely responsive and friendly to all of our emails! She sent us detailed information about the hotel block deal, the contract, and the private dining offerings and always responded to my emails promptly and with lots of information. She even helped us correct typos that our guests had made while checking in. She was also cognizant and respectful of our budget when we were discussing private brunch options. Our only issue is that there is no standard continental breakfast at this hotel, but our guests had no problems with that as they were usually going out to breakfast together anyway. read more

The Aloft always meets my expectations as the staff is friendly and accommodating, and the environment is always kept in good condition. The hotel has a mini snack bar next to the front desk, and a bar and restaurant located near the lobby. The rooms itself have their own personal kitchenette, microwave, and mini fridge, which I love having readily available for short stays. In the morning, they also offer complimentary tea and coffee to get your day started. Another thing that I love about this hotel is that it's in close proximity to the freeway exit. One of the tolerable downsides to this hotel is that they just started charging for parking :( but overall it's still great place to stay. read more

They charge $10 for parking compared to the surrounding hotel and they don't have good customer service. I called the front desk because of the loud guest across my room to manage it or move us to a quieter room. But the night front desk, doesn't know how to apologize nor sympathize for the trouble. And instead he said, he doesn't need to do anything for me or an indication to my clear request. So, that was very annoying and infuriating. I said I would call 911 if they don't do anything about it!!!! Then he said in a very annoyed and disrespectful way that he would get the security up to warn them. And I called again because the guest across were still loud and we can smell marijuana in the hallway and it's past 10pm. Then the front desk said that they will get them removed and will call 911 if they're still being disruptive and at the same time I just heard the security outside talking to them. The hotel took awhile to take action and don't apologize nor sympathize nor do anything to make up for the disappointment and discomfort. read more

SERVICE Swift checkin under 5m. $8 self-service uncovered parking. No tap/electronic payment options. Staff were consistently courteous & professional. Phone calls answered promptly. Automatic robot delivery for towels & things. Late checkout offered (1hr). FREE washer (1) & dryer (1) laundry service ROOM The room quality & hotel stock vary quite widely: different mattress firmness ranging from a "2" to "perfect"; some rooms don't have curtains; bathroom tiles buffed to hazardous levels or not at all; 40" Phillips TV or a 50" Samsung TV; etc Phones were a uniform failure. The handsets do not charge (despite what the LED indicator says), so you're forced to use the speaker to workaround it. The Do Not Disturb signs could use a redesign or more consideration. It's a frustrating designs that regularly slides down the handle and lands on the entryway floor. After crossing the threshold of a well-appointed room, its smooth sailing. Comfortably spacious for 2 with plenty of drawer + shelf space. The workspace was productive: a huge wood (lament?) desk & ergonomic desk chair, although the port/outlet availability is lower than the hotel norm. The window treatment is surprisingly strong: functional windows that open for fresh air & roller shades that do a excellent job at light control, insulation, aesthetic, & privacy. BED The Beautyrest mattresses aren't from the Black Collection or another notable tier & the soft/firmness level was ultimately a lottery so give it a lie-down test before settling in. Sheets were cozy, clean, and satisfactory while the Standard/Twin pillows on a king mattress were a comfort killer. The headboard design is pretty awesome though: a grandiose wooden adjustable panelling. BATH Over polished tile was very dangerous to walk on with every combination of shoes, socks & barefeet, so be careful! Walk-in shower is quite cramped (I'm 5'11" for reference) & the design of the door is a maintenance nightmare (it was falling off the hinge in the first room & it's clear why). Nevertheless it's a solid cleaning: the 4 spray-pattern shower head delivers great water pressure & heats fast. Drybar bath products (meh) are also provided. The tub is less impressive bc it's not deep enough for an adult bath but it's functional. Aloft/Marriott appears to have discontinued the robe amenity in the Bay Area and, to add insult to injury, towels are on the smaller side. HVAC wasn't noticeable in here & there's no manual exhaust switch either. The toilet paper holder fixture is very non-functional (like an airport or Starbucks bathroom), please change this... 2 solid design patterns I did appreciate: chromatic cross handles on the sink & blue accent lighting above the vanity. TV At least 2 Configuration that I'm aware of: * Phillips 40" * LG 55" Standard ~40 channel Basic programming + streaming integrations that include Netflix, YouTube, showtime , & prime Connectivity: Bluetooth, HDMI, Painful slow UI navigation The Phillips TV broke down during our stay, but they switched our room & gave us a breakfast voucher for the trouble. Wi-Fi Complimentary unencrypted wifi behind the usual Marriott portal. * Video Streaming: Average * Online Gaming: Poor * Video Chatting: Average Nerd Stats...: Download bandwidth: 12-19 Mbps Upload bandwidth: 7-25 Mbps Latency (idle): 17-29 ms Jitter: 1.65 - 3.74 ms Packet Loss: 1.2% FOOD Not DoorDash/UberEats friendly, but you can still earn bonus Marriott points... it's just a tad inconvenient. Room service is available with a menu that includes vegetarian options are but not much else readily available for other (e.g. wheat)/multiple dietary restrictions. mini coffee bar wet bar minibar Frigidaire microwave & (medium) mini fridge for storing plenty of drinks and microwave meals, but remember to bring your own silverware because none are provided (despite all that cabinet space). NOISE Sound dampening/isolation is very good -- no complaints! VERDICT Very functional for work. Attractive as a budget staycation. Very competitive pricing and much more bang for your buck compared to Aloft Santa Clara. Despite the flaws, I would stay again and recommend this location to fellow digital nomads. 4/5 Walkthrough: https://youtube.com/shorts/siFhaMqvzoU?feature=share read more

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1. The reservation I made was for a king bed...the king looks completely like a queen... 2. Their clean towels got a lot of male hair..which was clearly not come from head...when I pulled the towels out from the rack, it was snowing with black flakes. 3. Inside the bath tub, it's got the same type of hair mentioned in 2 and disgusting human dead skins...I was going to give my baby a shower using that tub but once I started cleaning that tub, I decided to put him directly to bed. I still feel disgusted while I'm writing this.. 4. My reservation had breakfast included. For some reasons, their system did not show that and i had to show my copy of reservation to the front desk lady..but that's not so important. The important thing is the breakfast voucher only allows to eat ONE sandwich per person and up to 2 persons per room...if you want to eat more, dude you need to pay. The sandwiches of course tasted terrible!! AVOID!!!! read more

Aloft Silicon Valley - "Strange" and disgusting hair on their towels which supposed to be clean towels... - Hotels Near Me - Newark, California

This is just for my most recent stay... had to drop down as upon check in the room did not seem to have been serviced since the last guest was there. In the room there was men's underwear in the top drawer of the dresser. The Kleenex was empty. The soap in the shower was empty. The television didn't display the show information but rather had an update message saying it would update in 2 thousand hours or something like that. Ughhhh.... Long week. read more

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The hotel was so nice! My room was very clean, and the tub was perfect I had some drinks and appetizers at the bar, and everything was tasty and the staff was super nice! read more

We first stayed at this Aloft in 2009 and it was really nice, modern, and suited our needs well. Over the interim years we have stayed here 5-6 times on various occasions and it has always been fine for our needs. Passing through and needing a place to stay a few nights we thought it would work well for our family. When we arrived check in was completely disorganized, no bell cart to be found, had to unload my families belongings trip by trip which kinda sucked, and when I asked about the cart the response was, "I have no idea where it is, we would have to look for it". Now to the real issue here which is the property. It is in TERRIBLE borderline disguising condition. I have been legitimately blown away by how gross it is starting with carpets that are stained, torn, and beyond cleaning very badly needing replacement. I hoped to find our room in better condition but alas also nasty. Exhibit A pictures of destroyed blinds, what looks like blood splatter on the lamp shade, and my kids foot after crawling on the floor a few minutes. Given the state of disrepair they would be better served to burn this place to the ground and start over again. I would avoid at all costs. This is no nice, and arguably dirtier, than the local motel options you can find. 1 star for location close to bridge to see family. read more

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The girl who works at the front desk (Jay Amras) during night shifts has a bad attitude & needs to go thru training again or get fired if she hates her job that much. My friend & I checked in one night and she didn't greet us at all, asked us if we had a reservation, then gave us the total to a room she randomly selected without asking us which kind of room we preferred. She had a bad attitude from the start and didn't say Ty or anything and gave us 1 room key. The 1st floor had stains on it & the rooms are very outdated. Bad service and don't recommend this hotel at all! It was better when Joy or Jilly used to work here. read more

Updating after a few months of communication. DISCLAIMER: I did NOT stay here. This review is for my interaction with their sales team. I had initially posted a review after a sour interaction with their sales team. Since then there's has been communication and they've apologized immensely for the breakdown in communication. We had initially discussed possibly having wedding guests of mine stay at this location and we had a plan in place. With the current pandemic the world is experiencing we've had to postpone our wedding and this hotel has been flexible and stayed in touch with me. I appreciate them reaching out and ensuring they would be there to help when we need them. I've had a good talk with their head of sales and she has been absolutely wonderful to speak with. I do feel bad for being so negative in my previous post and hope to right this wrong with them and possibly work with them later this year. read more

Arrived around 7:45 pm with a very tired kid. Nobody was at the front desk but there was a sign there that said they would be back soon. 8:05, still nobody. My husband calls the front desk hoping someone would hear the phone and come, but no, it just rings at the desk. Ten more minutes pass. At this point my kids getting antsy, and so am I! Another ten minutes pass and the elevator opens up and a group of young adults come out laughing and leaving the hotel. One guy in a tracksuit that looked to be part of that group sees us and comes behind the desk. No name tag, in a track suit with zero indication he worked there. He comes behind the computer and I tell him we've been there for close to 40 minutes. He stares at me and says 40? I said "sorry, more than 30, we are exhausted can we get a room?" He doesn't apologize, he could care less he was off doing something else and we had been waiting. We get up to the room and the black out curtains are off their track, the handle of the sink comes off in my hand, and the water doesn't turn off normally. We didn't dare ask for a new room because we have no idea if the guy would be at the front desk. Then at 2 am the tv turned on by itself. The only reason for 2 stars is the bed, it was pretty comfortable. read more

I stayed at the hotel for 1 night and accidentally left two beautiful necklaces. Called back hours later to have them mailed and they cannot find them and they say the room is out of order . This means they were stolen. I'm so disappointed I'll have to make a police report. read more

So this is the A Loft Hotel in Fabulous Newark CA , literally a five minute drive to the Facebook campus , this hotel is Stellar! It used to be a W Hotel, I love the transformation now as an aloft it is bright and airy , the lobby is still wonderful and modern I wish they lit candles though, I miss candles the most , I always get a sweet suite and they treat customers so very well! This is a great place to see and be seen. You never know when a Silicon Valley CEO is here , they frequent this hotel often , this is an excellent place for networking! read more

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This review is about my event experience at the Aloft. Jilly, the event manager, is the best. Her and I have worked together on two separate occasions. She's professional, responsive and does her best to accommodate to event needs and budget. Ha! John is also amazing. I believe he's the head chef. However, he did more than curate the food experience! He was hands on from set-up to execution to post-event. Jilly and John are genuine and professional. I couldn't ask for a better team to work with. Thank you, both! Looking forward to hosting another event at Aloft soon. -M read more

Beautiful hotel for the price! Friendly staff and drinks. I would definitely come back for the hot tub and pool.

No one at the front desk when I arrived, waited for about 10 minutes, then decided to get my stuff out of the car, in hopes someone will be at the desk when I get back. Room was clean. Tried the robot thing they had for delivery of some snacks, pretty neat. read more

We had a nice experience at the Aloft for my daughter's wedding. The wonderful service provided by Jilly, the events coordinator, and all the staff we encountered for our events was excellent. The bartenders and servers for our pre- and post-wedding gatherings and for the regular bar and dining area were great! They were personable, efficient, and wonderful people. The event spaces we used combined an indoor and outdoor area. This worked out well, and I especially liked the outdoor area that was by the pool but had semi-transparent barriers and a fountain. While here, I needed to get some running in and the area around the hotel was good for running and walking. There is even a park within walking distance. One disappointment, however, was our room. We had a suite and it was well-worn. The second bathroom's shower had a strip of caulking (maybe?) hanging from the ceiling. Furniture and moldings were worn and truly needed an update. My daughter's suite was much nicer and in better condition. I doubt that I would return to stay overnight, but it is a nice venue for meetings and events. read more

Be wary, the rooms have a motion sensor to turn off the ac/heat whenever the room is unoccupied. However, this thermostat motion sensor is not sensitive enough and therefore would turn off whenever you are sleeping. I stayed a total of five nights there and woke up freezing every night. I have tried to bring this up with the front desk, and they claim that the maintenance have fixed it however, it was never fixed. read more