Our stay at the Fremont Marriott Silicon Valley had a few minor issues, but the outstanding customer service, especially from Mohammed and Braden at the front desk, really made the difference. My boyfriend booked our first night through a third party site. When we checked in, we noticed the refrigerator wasn't working and one of the lights was out. I went to the front desk, and Braden was incredibly friendly and quick to help. He immediately offered to move us to another room on the same floor. I asked if we could avoid being near the elevator, and they happily accommodated that request. The new room ended up being next to the housekeeping area, but it wasn't a big deal. We also didn't receive fresh towels or housekeeping during our stay, but that was actually my fault because I accidentally left the Do Not Disturb sign on the door. The highlight of our stay was how accommodating the staff was. We had only booked one night but decided we wanted to stay another. Since I'm a Marriott Bonvoy member, Mohammed and Braden made the process so easy by booking the second night under my account and letting us remain in the same room instead of having to pack up and move. I especially want to recognize Mohammed for his kindness. There was a large Indian event taking place at the hotel, and I was heading to the pool in my swimsuit with a cover up while my boyfriend was still napping. A large group of men from the event was gathered near the lobby watching the World Cup, and I felt a little uncomfortable walking past them alone. Mohammed noticed and kindly walked me to the pool area so I would feel more at ease. It was such a thoughtful gesture that I truly appreciated. Thank you to Mohammed and Braden for going above and beyond to make us feel welcome. Their genuine hospitality turned a stay with a few minor hiccups into a great experience. read more

You have many hotel options in the Bay Area. Fremont Marriott is one of my favorites because of value and consistency. This property is actually a bit of a drive from my office in Santa Clara, but the drive is worth it when compared with the pricing of closer hotels. The staff are friendly and for the elites they have both: a lounge and included breakfast in the restaurant. The gym is solid. They have weights, benches, cable machine, leg equipment, pull equipment and for cardio they have treadmills, a bike, and ellipticals. They also have a nice indoor pool. B read more

This hotel is central location for Milpitas and Oakland. So you can easily get to it from SJ airport or Oakland airport. I like that it has an indoor pool and spa. It helps me relax after a long day and I don't have to worry about the sun. Also has a workout room. Rooms are clean and spacious. Only added work is register for parking pass when you check in. Buffet breakfast is good too. Staff is always friendly and they offer free coffee in the mornings. read more

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We stayed at the Fremont Marriott Silicon Valley for two nights in an executive suite and the experience wasn't great. The room was right by the elevator, so it was loud both nights. When I brought it up, the only option given was to move to a regular room, which didn't make sense because we paid for the space. The first night we got there, there was only one washcloth, the shower wasn't draining, and we had to call for an engineer. After he "fixed" it, he used the remaining towels and left dirty shoe prints on the floor and handprints on the countertop. We also asked for extra blankets for the sleeper since there weren't any in the room. When they were brought up, they were wrapped in her arms against her chest while she was working, which didn't feel clean or professional. I even went and bought a white noise machine just to try to make it work for my daughter to sleep because of the elevator noise, and it still took her a long time to settle. The next morning, before checkout, someone knocked on the door repeatedly and just stood there. When I opened the door and asked if it was checkout time, all I got was "sorry" with no explanation. On top of that, I had called the front desk the day before and was left on hold for over 10 minutes, then had to go downstairs just to find out I was still on hold. We also paid $71 for breakfast, which made the overall experience feel even more frustrating considering how everything else was handled. On top of everything, our allergies were really bad during the stay, and after seeing how much dust buildup was inside the vent, it made sense why. That's something that should be maintained, especially in a hotel. The stay just didn't feel taken care of, and I wouldn't stay here again. read more

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I would absolutely stay here again. The room was clean and comfortable. At checkin, I asked if they could place me in a quieter room since I'm a light sleeper, and they were thankfully able to accommodate me. I slept well and the bed was comfortable. Lastly, the decor was tasteful and relevant. read more

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This hotel is nice, the room is big and ok view. The only thing I take one star off is most of the furniture has the sharp edge. The standing lamp has the square stand in the bottom and it's sharp. It's not kids friendly and safe. Other than that, it's good place to stay and close to different locations read more

Have been calling for 3 months now Called 7 times, talked to Nick and talked to Mr. Lee. They each promised to put in my points that I never received. Mr. Lee was going to put points in himself. Can someone from corporate call me? They are making a joke of me. read more

Stayed here again for 1 night for business. The rooms are renovated compared to my last stay 6 years ago. Pros: Clean, new-feel hotel. Fast elevators Good, spacious restaurant on-site serving good food throughout the day and nice selection of alcohol. However, menu prices are on the expensive side. Spacious room Good, friendly service Cons: Confusing parking system as it seems to be operated by 3rd party company and they have you scan a QR code. $14.99/day Unreliable WIFI - kept going in and out Only 1 movie channel on TV (HBO Family) TV signal was unreliable. Channel TBS was glitchy The hotel is good enough for a comfortable stay. read more

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Extremely friendly staff, excellent breakfast in the restaurant with made-to-order omelets, menu items, and well-balanced selections at the rest of the buffet. Rooms were very clean with comfortable beds. Will stay here again! read more

I am very disappointed with my stay at the Marriott hotel. I stayed in room on the 7th floor from May 21-24. On Friday, May 22, I lost an item during my stay and requested to review the security camera footage. However, the manager informed me that the property does not have any security cameras on site. I was very surprised and concerned to hear this, especially for a hotel of this standard. How does the hotel handle insurance and guest security matters without surveillance cameras on the premises? read more

I have always had great service with Marriott, which is why this recent stay was so disappointing. Last weekend was my wife's and my wedding anniversary, and we chose to spend it in the Bay Area expecting the same welcoming experience we've consistently received. We arrived around 9:30 a.m. for a planned 10:00 a.m. arrival. The front desk associate, MONIKA, greeted us with noticeable attitude despite there being no line. When I politely asked about checking in 30 minutes early, she responded rudely and stated there would be a $75 early check-in fee, even though we had been told in advance that there was no early check-in fee at this hotel. Her tone remained short and dismissive throughout the interaction, in clear contrast to the polite service she provided to other guests. We were ultimately charged the $75 fee even though our room was already ready, which was confusing and frustrating. This experience negatively affected what was meant to be a special anniversary getaway. I hope management or cooperate has a talk about her customer service and how she treats people. read more

The room was well kept and very comfortable beds and pillows. I would have given it a full 5 stars but the marriot app was often not working well and charged me extra for parking when I had a code. The front desk said the app was acting wonky. Indoor heated pool and jacuzzi is awesome! read more

Rating 3.5 stars During check-in, there was only one staff member at the front who was going back and forth between giving people their packages, going off to the side to assist people who needed towels, and checking people in. Only now when I am going through other reviews do I see that I would've had complimentary breakfast for being a Bonvoy Member (it would've been great if we were made aware of this at check-in since we ended up buying our breakfast the next morning, plus I've never been to a Marriott a Bonvoy Member and received complimentary breakfast). ROOMS: Decent and comfortable mattresses and pillows. A mini couch right by the window. Unfortunately, the lighting in the room is awful. Very harsh and yellow bedside stand lights. As for the bathroom, the door is too large for the frame so the first time I closed it all the way, I was stuck inside and had to push from the inside while my partner was pulling from the outside. RESTAURANT: The hours of operation for the restaurant needs to be updated. It's currently showing 5:30 AM-11 & 4 PM - MIDNIGHT on one page of the official website and on a different page of the official website, it's showing as 6 AM - 10 AM & 4 PM - 11 PM. When we went to get drinks at 9:59 PM, we saw the staff mopping the floors. They said they're closing, but luckily since we only needed a canned drink, we were able to get that. In the morning, we went down initially for breakfast at 6 AM, but it wasn't actually open until 7AM. read more

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This so far is my favorite hotel in the Bay Area. I know there are a lot of hotels and quite nice ones, but this one is decently priced, the ambiance is nice, the beds are comfortable, the rooms are nicely decorated, it's clean, and the amenities are fantastic. The front desk staff is helpful and polite. I have stayed here over ten times and every time I leave saying 'I love this place!' I'll be back to stay here as often as I can. read more

Had a lovely stay at this Marriott. I found everything to be very clean, from the lobby to the hotel rooms. For the area, parking wasn't too crazy (somewhere around $30). Beds were comfortable and the rooms were spacious. There was a bit of what looked like mold around the vent in my shower but aside from that everything was fairly pristine. They have a full breakfast and have a coffee bar downstairs as well as a market for things you may have forgotten. The gym was decently big with a full size pool as well. My one complaint about the gym was no gym mats for stretching or yoga, but they do have a full wait set, some machines, and several treadmills. Staff was lovely, everyone I interacted with was very kind, knowledgeable, and quick to help! read more

Wow, room was clean and smelled fresh . I had a goodnight rest . I think this has to be the cleanest hotel I ever stayed in. The staff were helpful and welcoming. Stop by the bar to have a nightcap and ordered the ghosted grapefruit, It was amazing and definitely needed. read more

Fremont Marriott Silicon Valley - Room - Hotels Near Me - Fremont, California

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Just a few updates. The rooms near the elevator can have humming noise which I find disrupts my sleep. I ask for a room away from the elevator. They also have a floor or area that is allergy focused with an air filter in the room and other signs like no down pillows. Probably have to ask for these rooms special. I also wanted to share the video of how to temporarily lock the main bathroom light from doing the auto sensor. If you don't go to the bathroom in the middle of the night then you are good. But if you do this trick will make you happy. See the video. Be sure to check the treat counter in the evenings. Sometimes there are mini M&Ms. read more

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Would definitely not stay here. They like to say you smoked in their non smoking rooms and charge you an extra 500 dollars

This marriott is truly my home away from home, every Christmas I have stayed here since 2016. As a Bay Area native who comes home for Christmas I appreciate the space. I have never seen the club lounge in all this time because it isn't open during the weekend. I FINALLY made it this past week and I was a bit disappointed. I have seen way better lounges, in space, asthetic ambiance and selection of foods. The restaurant does so much better w/there breakfast which is usually not the case. The staff in the lounge was very attentive and nice. read more

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I booked this hotel to maintain our status for the year. For 5 nights, the price was right and the location made it convenient for my family and I to come and go without having to pack for an overnight stay. We did stay for one night, but did not return to the hotel until check out day to redeem our snacks certificates. My daughter and I took advantage of the breakfast for 1 day but I wasn't very pleased as the food station looked really dirty, not to mention the fresh cream that sat on the tables with discoloration forced me to drink my coffee black. Overall, the decor is off for me, the swings with ropes in the guest floor area to the dark room decor was uninviting. Lastly, we did not return for the last 4 nights due to the smell of the bedroom. read more

The aesthetics of this hotel were nice, but that was probably the only nice thing about the hotel besides the kindness of the staff members at the front desk. Highlights: - Aesthetic Room - On Expedia for a discount (although that discount wasn't very worth this experience) - Free 2 Water Bottles Do Not Recommend For The Following Reasons: - Shower head barely covers your body with water - Shower barely sprays hot water (it is barely warm so you're pretty much freezing during your shower...and it is SUMMER right now) - Housecleaning is busy so you have to pick up any requested items at the front desk - No microwave in room (you have to go to the front desk area to microwave food...) - Stayed on the 3rd floor and our view was the literal roof with pipes - Walls are paper thin or we were just unlucky; kids were literally running and SCREAMING down the hallway around 8PM and 7AM during our entire stay - They charge for parking per day and it's hard to find a nearby spot, which makes you drive to a farther structure to park For how much I paid, I most likely wouldn't stay here again. read more

Someone else said it but this truly is a hidden gem of a hotel in the Bay Area. Adequate parking, not sketchy at all at night, really comfortable beds, and I don't know if it's just room 340 but the water pressure was so good and strong I never wanted to get out of the shower! Plus I love any hotel that gives you the overhead and detachable shower head. If you're in Fremont for work or visiting you really can't go wrong staying here. The rooms are modern and comfortable, the staff is friendly, the lobby, hallways, and room were very clean, and it just seemed like a great value. read more

Enjoyed my stay here. Place was clean, quiet, and comfortable. Staff were friendly and helpful.

So Marriott messed up on breakfast. It should have been with breakfast. And Sunday I was in shower when I hear door knock it was the "manager" who I was told previously by Miss Moreno so I was also lied to when I asked for manager the young lady lied because he came to room. So I had to get out of shower go downstairs and deal with the front desk. I don't expect to much from Marriott's anymore. I will not stay in one again read more

Hotel is clean, and quiet but for some reason the standard rooms only have the bathroom mirror. Stayed here as a friend was getting married in the area and it was convenient but not being able to look at the outfit in a full length mirror was weird compared to reg marriots lol Bonvoy ppl get free breakfast which was nice, there's a custom omelette bar. read more

My stay here was fairly pleasant. Quiet for the most part being on the second floor. Desk attendants were always welcoming when leaving and entering. Pretty decent window view of the Bay Area from a distance. Lots of indoor amenities to enjoy while visiting this location. Close to eatery options too Was great fil for the continental breakfast that was prepared every weekday morning by 630 am as well. Beat having to find someo early in the process in trying to get to work. Besides the slight mishap in cleaning of the room thoroughly prior to my arrival was a good short stay. read more

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Very disappointing experience, especially for a Marriott-branded hotel. I stayed here with my family including two children. Despite requesting housekeeping multiple times, the room was never cleaned during my stay. There are no microwaves in any of the room, I had to come to reception from 6th floor to fill warm the milk for my kid. To make matters worse, the hotel withheld my entire deposit amount and charged me a smoking fee, which is completely false. I did not smoke inside the room at any time. I always went outside the hotel to smoke. Charging guests based on assumptions or unreliable detection methods is unfair and unacceptable. For a brand like Marriott, this level of service is shocking--ignored housekeeping requests, poor communication, and unjust charges. Families should be especially cautious, as deposits can be withheld without proper verification. Marriott management seriously needs to review this property's service standards and charging practices. Until then, I dont recommend staying here for any business or leisures. read more

Doesn't appear to be fully staffed still. Concierge lounge is still closed. It looked like the girl at the front desk was overworked and doing a bunch of jobs at once. Room was clean and ready on time. No issues with bathroom or bed. Front door was inoperable for a half hour or so, but the maintenance man did what he could. It appeared to be fixed the next day. Breakfast was in the lobby restaurant. Decent buffet spread. Omelette station had a wait. Service was okay. Plenty of parking available in the lot - make sure you put your parking pass on your dash. read more

Thanksgiving day was when we checked-in here at the Fremont Marriott Hotel. Beautiful lobby with a fireplace seating area and dining area was closed at the time we checked in. The ladies at the front desk were very friendly, courteous and flashed us some beautiful smiles. Our executive junior sweet was very nice and clean and ready for its occupants. My daughter enjoyed having her own space while my husband and I had our bedroom area. And, with 2 TV's in the suite we didn't have to compete for what to watch. And, for the price we paid the room was well worth it. My only complaint was that there was no microwave in the room. read more

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Thank you Fremont Marriott Silicone Valley. We booked a banquet hall for a social event . This is located at the best and convenient location near Milpitas and Fremont, good property and the best staff. We worked with food and catering / event manager Neelam Prasad and her entire staff. Neelam Prasad was really helpful and made our event so successful. We recommend this banquet hall for any social event read more

Nice hotel with great service and plenty of parking. My husband and I came here for one of our friend's wedding and it was great. Rooms were wonderful, food was catered but overall the staff in the hotel were very responsive and always answered the phone for service etc. Plenty of parking, they says paid parking but we didnt have to pay for that since we were here for a wedding. I highly recommend this hotel. Pricing was too expensive considering its Marriott. will return and recommend to everyone read more

This property does not Live up to Marriott standards. The staff is overwhelmed. The housekeepers insist on flipping over the manual door locks so as they enter and exit you are bombarded by slamming doors. The restaurant closes early and when it's open the food is mid at best. Only stay here if you get a really good rate otherwise many other choices for a much better hotel. read more

This place was okay. 3.5 stars, but I'll round it to 4. It seems like they may have updated their showers perhaps? On the Marriott app, it says this had a tub. However, looking at the photos it seems like they may have had an update. Checked in, and the gal who checked us in seemed... annoyed I asked about a late check out. She said their availability was tight, and they can ONLY do it till 2pm. Me: As a Gold member isn't it a guarantee that my late check out is at 2pm? She seemed a little less annoyed when I mentioned I was a Gold Member, and she graciously extended our late check out to 2pm. The guy she was working with gave is a little welcome bag of snacks, and water. Thank you! I appreciated it! That was nice. The room is clean, nothing to complain about. read more

I wish I can give this place a 4.5/5 stars. The facility is very nice and clean. Quite comfortable! Rooms are updated. Good rates! Great location! Easy access to freeways! My only criticism is that there was a shortage of staff. Stayed there for multiple days/nights and observed that there were always a lot of guest waiting for service at the front desk. Not enough employees working the front desk. When we called for service from our room, nobody ever answered our calls. One time we let the phone ring for several minutes before someone picked up. We asked for extra towels. Waited for almost an hour and nobody came with towels. Had to go downstairs to ask again and go back up to our room to wait for someone to bring the extra towels. Towels came after another ten minutes wait. It was 10:30pm when the towels came. Staff were nice but the facility needs more staffing! read more

Best hotel ever come to this hotel we stayed here for 5 days it was the best no fire alarms nothing safe area it had a lounge and lots of parking and it has a jacuzzi and a big pool inside and the gym it's was the best 24/7 the best hotel ever come to this hotel now it's has a another restaurant at the lobby best area ever I rate this area 5 stars it's clean we were at the 9 floor and it was so good that. The elevators were holding for people best hotel ever come now read more

We reserved a king suite over 2 months in advance and prepaid the entire amount. On check in they initially told us there were no rooms available. Upon pushing the issue they had one suite cleaned but this delayed check in until 7:30pm. The room booked was fully prepaid non refundable so it's unclear how long Marriott is committing fraud taking payment and not blocking the room. Marriott is not reliable or dependable and avoid this brand read more

My favorite Bonvoy, a bit out of the way in Fremont but with a better than average restaurant and a lounge that has real food if only one choice, but always passable salad at least. The staff at breakfast and dinner k is my drink ad. Entree choice. Sadly crazy Silicon Valley no. Value, LOL Updated: lounge food can go from terrible ( fried chicken ) to passable Fajitas with all the trimmings to great Spaghetti or Lasagne, now wonder if they actually taste what they cook and decide what to not offer again read more

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This is the absolute worse Marriott property I've ever stayed at. Staff and facilities are terrible. Stayed for work (in fact, I still need to stay here for several weeks). 1. Rooms - not well kept or clean. Expect low quality everything. From lack of functioning showers and shampoo dispensers to beds missing protection so you don't hurt yourself at night when walking in the dark. 2. Staff - absolutely terrible and it starts with their GM, Beeson. Completely oblivious to what is happening. He only makes excuses and lies. I've been around the industry for long enough to know how hotels operate and this GM will lie to you out of pure laziness to fix anything. Repulsive and no work ethic. Extend this ti the staff who will hang up the phone on you if you ask them for something they don't want to do. There's better hotels in the area, go elsewhere. read more

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The entire staff here is absolutely amazing, they have made my 5 day 4 nights the best experience. I travel a lot for work and hotels can be such a hit or miss but not this one! Very safe area. Super clean rooms! Housekeeping every day. Super cozy comforters (I've stayed at other hotels *cough* Hilton, where they are thin, and not these!) I could not have asked for a better place to stay, also shoutout to Kevin and Jose at the bar, they are a great duo! If I travel back to Silicon Valley I'll return! Only downside is TV's did not have smart tv apps such as Netflix, all good still worth it! read more

If there is an option for zero, I will rate it zero.. I don't usually give a bad review but people need to know. Front desk people need some training on how to talk to the customers/guests. They are rude and disrespectful. The room was already paid but I forgot my driver license. Told him I will get it and will come back to check in but he decided to cancel the booking. Ended up lossing the money I paid for the room. Kept calling them and manager said it will be reimbursed but we never heard from them. I called the credit card to dispute but the manager said we didn't show up. Which is not accurate information. The young middle eartern front desk guy thinks he is the owner of Marriott. We are very disappointed. We will not go back. read more