We Bought a Home Last Month from the Listing Agent which was Betty Giles and found her very…read more unprofessional. We are not at happy with the service she provided as the listing Agent. Though she wasn't our agent she was the listing agent. Which I paid her fees and commissions as part of the deal. She treated me with complete disrespect on every level of communication. When we called her she continually refused to return calls concerning information regarding the property. We left numerous messages to no avail. Finally I text her and she still ignored our calls. Until I text her that I guess the only way I would get any answers was to show up at the real estate office, which she finally responded with this quote- "I don't have to talk to you" Now there had been no acrimony or terse communication thus far so I am Bewildered at her response. I left a message at the Real Estate office and no one responded there either. To say the least our experience was very un business like and unprofessional.

I want to start off by saying I'm no way into bashing companies or leaving reviews but this was…read morehorrible. My wife and I were looking for a home with one of there agents. We kept getting asked let's get into escrow so fast felt like we were rushing. When we finally got into escrow nothing was done what we asked for. The home inspection was done and lots of things wrong with the home. We asked that lots of stuff be fixed. We were told that all the things we asked for were going to be done but it was a lie it was not done. For example the fire place was fixed incorrectly and when we turned it on the fire came shooting out at me and my kids. We were also told a termite inspection was done and come to find out it was only done on the inside. When we moved in the whole house full of termites real slick. Also we still have the lock box on our door sloppy looking no one has come to take it off. So many other things. I spoke to a lead there at the company and why didn't I know she never called us back. I should have known she would for look at the service we got. This is horrible we are sad when we supposed to happy and now trying to figure out this about the termites. I also have to buy Bo cutters to cut the lock box off. They got paid from the sale and left us hanging when I ask about speaking with the seller it's against the law. The manager from Keller said did you do your final walk thru well we are not handyman how do we know if things were fixed we asked if they were fixed correctly And we were told yes and they were not. We were lied to about the termite report this is not right this is our first home and got done like this. Your agent supposed to take care of you make sure smooth landing. Now we are in a bad situation and don't try calling them because they don't care. Trust I tried already and you. The agent did show up to every appt but unfortunately this was done sloppy and my whole thing is they don't care

Carls is an ULTIMATE professional. I like the fact that he's "Family" while always with his wife!!…read more I'm looking forward to a great business friendship!

I meet Carlos awhile back at Porsche Riverside. At that time I wasn't ready to buy a house yet but…read moreI always kept his contact info because he was super nice and seemed like someone I can connect with. Years passed by and when I was ready I gave him a call. We looked at least 6+ houses until we decided on a new KB build in Riverside. He made the whole transition seamless, and was super helpful through the whole process. I highly recommend Carlos if you are ready to buy or sell your home. Thanks again for helping me became a home owner! Appreciate you!

Krystle, Glenna, and their team have my highest recommendation. They were incredibly patient,…read moreunderstanding, and attentive to our needs throughout the entire process. We were fortunate to have both Krystle and Glenna on our side, helping make what could have been a very stressful experience as smooth and manageable as possible. Their professionalism, expertise, and guidance were invaluable in helping us navigate a complicated process. I truly appreciate their support and would highly recommend them to anyone seeking knowledgeable and compassionate assistance.

Krystle helped my elderly mother in downsizing to a smaller place. Krystle was excellent at…read moreassessing and addressing my mother's needs for a smooth transaction. I appreciated her intuitive insight and intelligent engagement. Krystle negotiated the sale well and delivered on everything she promised. I would recommend her highly to anyone considering selling their property in SoCal.

My father utilized Sandra to execute his Living Trust. She is very professional, knowledgeable,…read morecourteous, and thorough. It was a pleasure to have her assist us with this legal matter. I highly recommend her.

Sandra was prompt, professional, courteous, & most importantly knowledgeable about my particular…read morenotary needs. I had an excellent experience & will reach out to this business again.

Jerry is one of the most informed and dedicated realtors I know. He represented me on my first home…read moresale in the Redlands. I was very pleased with his expertise, dedication and professionalism. I was also really impressed by timeframe in which he sold my home in addition to the price that it sold at! I was a bit unsure as to whether it would sell for the price that I wanted, but Jerry managed to receive several offers on it within weeks. He also provided tips from the beginning to end - everything from the repairs, photos, pricing, open house, offers to review and consider, all the way to the closing process. He basically took care of every question and problem I had as a new seller and had wonderful people to refer me to for the work. (They did an outstanding job!) Even after the sale, he and I still keep in touch and he makes it very easy for me to go to him in regards to real estate advice and tips. I'm currently looking for a new home and have no doubt, turned to Jerry again as a buyer. If you're looking for a real estate agent who puts your best interest at heart, definitely go with Jerry.

When I used to live in Redlands, I remembered always seeing Jerry's "For Sale" posters everywhere…read more Like literally, sometimes I'd see his signs on every single block in my neighborhood. I couldn't figure out how he was able to market so exhaustively until one day, I noticed him and his team replacing signs. It was because of this meticulous attention to detail and genuine care for his clients that I didn't think twice before hiring Jerry to sell my home. The process was quick. And even better, Jerry actually helped sell my home for more than I had originally expected.

I NEEDED to write this follow-up to my previous review. Seeing as how Berkshire Hathaway's…read moreresponse was, "Enough Said." Once I hired another property management company, my condo rented in TWO DAYS!!!! Berkshire Hathaway wasted my valuable time. They should have simply turned me away as a customer, instead of showing me their complete lack of professionalism. Now..."Enough Said."

Michelle and Perrie are the best team in Real Estate in the Redlands area. They are willing to go…read moreabove and beyond to assist you as the client to get your home sold for Top Dollar. One of the things that I loved most was how easy it was to communicate with them. They explained the process and listen to my concerns, they negotiated the best deal and truly created a Win-Win for us and for the buyer. If you want to sell your home or you are looking to buy a home contact them and you will be impressed by how knowledgeable they are. Thanks again and look forward to working with you in the future.

I would advice to be very careful of the. type of sellers this group represents. I would recommend…read morestaying away. After I closed on the home and got the keys to the house, I found myself inside an neglected home. It looked nothing like the pictures (or like when I put an offer on the house.) The house was full of trash (I have several pictures to prove it), useless appliances were left behind, the backyard was full of dog excrement, and, the landscape was dry and neglected. I had to spend a considerable amount of time and money to get the house in shape. Seller did very little to remedy the situation. I would never trust making a deal with anyone they represent. In my experience, this realtor(s) failed to make sure his client came through with his obligations: delivering a home free of trash and in the condition it was advertised. My realtor requested a refund for the money I had to pay to clear out all of the trash left behind. I was never reimbursed. In case you are wondering, I pointed these things out during the final walk through, and I was told they would be taken care of.

The Landavazo Group fully met and even exceeded our expectations when buying our second home! They…read morewent above and beyond when the realtor of the seller was not cooperating or responding in a timely manner. Their staff is very accommodating and friendly and easy to work with. They were always there to answer questions before we closed escrow AND after!

I am new to getting things in order for my elderly parents, and April Blake helped me so much when…read moreit came to getting Power of Attorney over them. She's mobile so she conveniently came to me. Any questions I had she was able to answer. April was punctual with her arrival and the paperwork process. I highly recommended her service's.

We called April last minute on a Sunday. We didn't expect her to be available, but took a chance…read more She made herself available and came to us within the hour. Her daughter is a notary as well, and she has a good relationship with several others in the area, so if she can't come, she can recommend someone trustworthy. She was very professional and kind. Her price was a bit on the higher side, but for the excellent service and professionalism, we thought it was worth it. I would absolutely recommend her.

Marjorie was amazing! I had already moved out of town, and she took charge of everything to do with…read morefixing and staging the house, including painting, preparing the garden, and bringing in furniture to show it at its best, all. in consultation with me. A month after we agreed she would represent me, Marjorie put the house on the market, then held an open house, and a day later I had two very good offers. The house sold over asking price! The buyers wanted a quick escrow so there was a lot to do in a very short time after the agreement was signed, and again Marjorie made it all happen quickly and efficiently. I couldn't be happier with her work and the results! This is my second adventure with Marjorie, as she help me buy the house 25 years ago. Her service has always been exemplary, and I highly recommend her to you both as a buyer's agent and a seller's agent.

Marjorie recently sold my parents' home (trust sale following their deaths). The house had only…read moreminor updates in the 60 years my parents' owned the home. Marjorie took a dark and dusty house and made it into a bright and welcoming home that received multiple offers over asking. There was only one weekend in which the house was shown. This was done with just a few cosmetic updates. Because i am located 400 miles away, Marjorie coordinated everything - she even personally hung the curtains in each room! Marjorie is kind, helpful, and professional. I cannot recommend her enough!

Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

Octavio, the Maintenance Coordinator, has been great with handling and coordinating the resolution…read moreof issues with our rental property. He's quick, efficient, and goes above and beyond. We appreciate his efforts. Ashley,the Property Manager, has been great too with setting up our property for rental. She's organized and efficient. She's prompt when we asks for requests or questions. We appreciate her efforts.