I stayed in a house maintained by Haustay recently in Encinitas. My review is mixed because the…read morehouse was not well maintained but the house itself was nice. The basic like linens and towels were clean, but it seemed like the house had not had a deep cleaning in a long time. Seating cushions were stained and when I lifted them up, there was bits of food underneath from some previous guest. The bathroom in the room I stayed in had some issues where some fixtures were misinstalled or needed service and sprayed were you don't want them spraying. And the A/C in the master bath was broken when I arrived. There was a note saying they were aware it was broken, but no one came by to fix it during my stay. The fan in the room was not adequate to cool the room in the afternoon. And the type of breakage of the A/C (apparently it leaked water) suggests it was not regularly maintained (eg the condensate drainage lines were not maintained and clogged). I will say on the positive side, the house had a beefy EV charger, which was super handy. EDIT: Msg to Haustay - I stayed as a guest on someone else's reservation. Airbnb knew about it (I have the emails). No idea why you don't.

We switched to Haustay for short-term vacation management in late 2025. This is our fourth…read moremanagement relationship in a little more than a decade. We can say without a shadow of a doubt, that Haustay is superior in every way! Our bookings and revenue are already well ahead of our historic YoY schedule--and we're headed for a record year in 2026. Equally important, Nick, Elisa, and the Haustay Team constantly strive to create a unique brand in a crowded STVR management space in North County--and they accomplish that every turn. From the consistent way guest towels are folded and beds are made, to the nice little notes they include for renters--the care Haustay takes with our home and the experience they provide our guests looks and feels elevated. The upgrade in housekeeping alone has been worth the switch. Additionally, Haustay is consistently communicative as a company, inclusive of sharing approaches to the different marketing initiatives they undertake to remain relevant and ahead of the game. We can't recommend them highly enough. Big thanks to Nick, Elisa, and the entire Haustay squad!

Life's a beach then you die. Lol no but really its a really nice beach! The sand sparkles and it…read morewas amazing. If im ever in Carlsbad again i will come back. We were walking and saw some rocks with messages on them saying " please rehide. " my kids were amazed! They had alot of fun. Also so many food places to choose from. My go to spot is always Joe's Crab Shack!

DO NOT DO BUSINESS WITH ALMA!!! She is a scam artist. We stayed at one of her beach houses. Boy was…read morethat a mistake i wish i could take back. First we showed up and the place was still being cleaned, not really that big of a deal but i should have known there would be more problems. Then the fridge starts leaking water and had to have the maintenance person come over and fix it. Then the alarm started going off and had to spend time out of our vacation to wait for the alarm company to come over and fix the alarm. Now 3 months after we stayed at the house she wont send us our $150.00 deposit back. She wont pick our phone calls and sends us to voicemail. Very unprofessional and she is not worth doing business with. Im now in the process of taking her to small claims court to get my money back. It is going to cost her more in small claims court then it would to just follow through with her contract we signed but again I should have researched her business. She has a F+ rating with the BBB. 4 total complaints while all being unresolved. Again, very unprofessional. I suggest we put these people out of business by not doing business with them.

Incredible! I would definitely recommend using On The Sand Vacation properties if you are wanting a…read moregreat Southern California beach trip. Our family and extended family have gone through them the past several years and rented condos at North Coast Village. We have a large family and chose to rent one with a spectacular view over the ocean a few years back. But our recent trip for Thanksgiving 2025 was an ocean front condo. We LOVED it! It was so convenient to be right next to the beach! The condo had everything we needed for setting up beach chairs down on the sand, boogie boards for us to use, and even fun sand tools the kids could build castles with. The best part was being so close. Definitely worth every penny to be beach front! From a mom who has done years of lugging beach supplies and food from some far off parking spot, and then turning your vehicle into a sand box for the way home...this location makes me never want to have to go back to that! My kids would frolick in waves and then when they were hungry for a snack, they'd simply run a few feet into the condo and grab whatever they wanted. Or we'd run back and forth from ocean to the amazing pool and spa facility they have at NCV. A touch of paradise with the pool loungers and palm trees all around. They even added on a huge hot tub that allows kids within the large gated pool area, and have a secluded adults only hot tub for those that want some peace. I like to workout as well, so it's nice they have a weights room to use. I preferred walks along the beach, however they do have lots of cardio equipment as well next to a fun large clubhouse and gaming area. The condos are equipped with nice kitchens and usually 2 bedrooms and 2 bathrooms and a large living space with balconies. They are all unique and different and it's been fun for us to try different condos each year. We Stick with On the Sand because we trust them and have always had a great experience at their properties. Clean condos even with the fun folded towels on our beds when we arrived just like cruises do! We will definitely come back. One of our kids most favorite vacations! Might I add that in years past we also bought passes to places like Sea World or Legoland which are just down the road. We've even done Disney which is a bit further. It's nice to switch up beach days and park days, and these condos are in great proximity to make that happen! As much as we like to experience new places and things, we'll stick with NCV and On The Sand when it comes to southern CA beach trips. Oceanside is very unique in that its beach right in front of NCV is IDEAL for boogie boarding and surfing. It is a very long, gradual descent out to the ocean. No scary currents to be worried about. And the kids can ride the wave for a LONG time. I've been to amazing beaches like in Kauai, and they are a steep descent with one large powerful wave that crashes you into the sand. Much scarier and dangerous currents. Oceanside is the perfect family friendly beach. Adults down to toddlers can all find fun in it while being safe at the same time. And the landscaping at NCV is beautiful! I find myself going around and taking pictures of the foliage all the time! Incredible they can have blooming plants all year round! I hope this helps anyone on the fence about where to book their next So Cal trip. I can't recommend this enough!!! We even took our family pictures down on the beach! The place is magical! I was so preoccupied with family pictures and had my phone down at the beach all the time, I didn't get condo pictures this time. But you can see how beautiful this beach is!

Just an update to the property managers response…read more 1. If we had been informed before arriving that there was an ant infestation, we would have stored our food differently and not had almost a complete loss. 2. We were provided a cooler while waiting for a refrigerator part replacement. Once again, if we had been informed before our arrival that the fridge didn't work, we would have planned accordingly. Also, the part never arrived while we were there so we had to rely on a cooler for the duration of our stay. 3. I wouldn't consider offering us 10% off our next stay if completed within the following year compensation. We weren't able to use that so we weren't compensated at all. 4. We did go back this last fall and had no problems with ants or appliances. Communication seems to be the biggest problem between management and renters.

This place doesn't even deserve one star. They promised me 2 rooms and food and gambling money and…read morea show etc just for showing up and sitting through the presentation. I checked in the room and showed up and they refused to let me in as my wife wasn't present l. They never said we both had to be present for the meeting. The manager even went as far as yelling at me insinuating that I was lying but she couldn't prove it as she wasn't the one who called and interviewed me and recorded the conversation. My wife and I are on ssi and only make 10 thousamd a year total. They knew that when they made the reservation. They waisted my time and charged me for the rooms. My wife is in a mental hospital and rarely is let out as,she disappears for weeks. These people don't have feelings. They are only interested on your money

STAY AWAY!! THEY WILL TAKE YOUR MONEY AND WONT GET ANYTHING, BUT A FREE CRAPY TRIP…read more We bought our timeshare in November of 2013 and were very excited, we thought it was too good to be true and unfortunately if it is too good to be true there's always something wrong. We were promised 90 days In our contract and verbal. When it came time for us to get our timeshare, we received nothing in the mail, some time went by and nothing. No phone call from SD TLC nothing! We called many times and were told too many times that we would have our timeshare on this date around this time and we never did and never received a phone call, we had to call and inquire. It is now almost June and we still have not received it and they are not helping us, we paid $4,000 that they just took from us. We have called RCI and the place where we purchased our timeshare in full BtW and no one has heard or has on record that we bought. Bad company, go get the free trip, waste their time and leave.

Roxanne was such a blessing to work with! She deep cleaned our place in February as we were…read morepreparing for our baby's arrival, and it made such a difference. She was quick to respond and easy to schedule with, worked efficiently, and was so kind throughout the process. The house was left spotless and so clean--it was exactly what we needed. I also really appreciate how honest and reliable she is--I felt completely comfortable having her in our home. She truly did amazing work, and I highly recommend her!

Roxanne is the best!! She is so easy to talk to, she works with her clients to be sure to clean…read moreexactly what they want, and does a fantastic job at that! And of course, her prices can't be beat! Roxanne runs an honest family business with Serenity which is so refreshing these days, and I couldn't recommend supporting her enough! I needed my condo to be cleaned before I moved in and she met with me to take a look at the place and talk about what I needed/didn't need cleaned and gave me a quote. During our appointment she also gave me updates through text so I could be sure to stay local when she was finishing up. My condo looks brand spanking new and smells fantastic! She was even able to get some tough stains out from my window corners and from my bathrooms. And my mirrors are flawless! My condo really feels like home now and I can't wait to move in tomorrow. Thank you Serenity!

The rental was beautiful and in a great location. Just steps to the beach, across from a small park…read moreand walking distance to food, shops and pretty much everything you'll need. They also responded quickly while we were there. We plan to return!

This is our second time staying here and we absolutely love it. Great place and you cannot beat…read morethe view and the short walk into the downtown area of Carlsbead.

Enjoyed the Bungalow on a staycation with the family. Great spot with easy access to north and…read moresouth O- so plenty of restaurant and bar options. The spot was clean and had a great yard separating the main house from the back unit. The beds were some of the most comfortable I have ever slept in at a hotel/rental. Clean BBQ to cook up some grub from Primos Market. They provide plenty of boogie boards and beach toys for the kids. Would definitely stay here again!

We loved our stay at the Bungalow! The backyard is perfect for pets & kids, with back yard games &…read morean enclosed back yard. There's also a BBQ stocked witi propane we put to good use. It was cutely decorated and the communication from our hosts (we rented it on Airbnb) was really awesome! The beds were comfy and we loved having coffee on the little patio where you can see the ocean. It was nice they provided coffee, sugar & creamer too. 10/10 would recommend!