They got the battery that was needed, unfortunately it didn't work. They notified me that there was…read morea delay. They got the new battery, installed and called to let me know that it was ready. All in all...great service! Would recommen.

Prompt service…read more Professional staff. Repair done on time as stated when device dropped off for repair.

Evidently if your phone says T-Mobile for service it's really not... it's Sprint, but no they can't…read moreassist you with the phone issue you are having and send you to another store.. Metro-PS.. So confusing that the staff doesn't know how to work on phone to fix a space issue. With that said, they were polite, but then when I asked for the address --they couldn't even provide an address or location for the Metro-PS store- I needed to take my friend too, I actually had to use my phone to look it up.

If I could give this place a 0 out of 5 I would. I've never had to wait over an hour in store when…read moreno one was in front of me, to simply get something done that shouldn't take more than 5 minutes. My tempered glass screen just needed to be replaced, I have insurance on it. Just needed to get the replacement. Customer service is BRUTAL. 10/10 would recommend going to any other t-mobile store in the country except for this one. Lord have mercy.

Cucumber Communications is Awesome. I signed up 2 Years ago. Got an excellent cheap phone plan. The…read moreCustomer service is great! Thanks guys. Sure beats my old phone plan. One month in i open my mail and there is a Free vacation voucher just for signing up. Wow what a surprise. I would recommend them to anyone !!!

Unfortunately my T-Mobile service wasn't fully compatible with the phone…read more However, after discussing this with Light Phones Support - they allowed me to return the phone. This confirms their effort to be a reputable organization. In the future, I would consider returning as a consumer - if - I were to switch to their most compatible carrier - Verizon.