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    The Grout Doctor-Columbus

    The Grout Doctor-Columbus

    (8 reviews)

    Update: Grout Doctor Don made our 24-year-old tile look like new. In the kitchen and two bathrooms,…read morehe cleaned tile, painted over all the grout lines with a grout slurry (getting approval on the color with us first) and replaced caulk. Don is very professional, and communication was excellent. Plus, he and Fred were fun to work with, and they left everything clean.

    Unfortunately we hired Don from the Grout Doctor to repair some minor deterioration of the grout on…read moreour shower floor after 7 years. When he came to inspect the shower floor and give us an estimate, he said that he could fix it and make it look much better. Once we hired him, the problems began. To begin with, we thought that he would repair or at least match the color of the entire floor not just some of the sections. Considering he used a bright white grout instead of the original grey grout, the floor now has the appearance of having dumped paint onto the floor of the shower. When I brought this up to him the day of the "repair", he indicated that it would darken, however it hasn't and likely won't. In addition, sections where the old grout meets the new grout the grout has, in just 2 months, deteriorated / disintegrated and now looks much much worse that it did before the "repair". After I complained about this he is now saying that the sub-floor has serious issues and needs to be replaced. He made no mention of any issues with the sub-floor during the inspection, during his work of at the completion of his work, only when I complained about the quality of his work. He took no responsibility for his work and said that one complaint wouldn't hurt his business. We are now going to have to hire someone else to replace everything he did and of course pay for it again. I would highly recommend that you Do NOT hire the Grout Doctor .

    Allsteam - carpet_cleaning - Updated May 2026

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