We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

For some reason, I was really struggling to find an agent who would help me get a home policy in…read moreTexas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!

My partner & I recently relocated to Austin. We've been State Farm customers for 2 decades so we…read morewere looking for a good State Farm agent in this area. Much to our delight we were put in touch with Bob Jennings office. Sylvia was a gem, all it took was a quick phone call and she collected all of our information from Nevada and transferred it over to us. This was the easiest transition we've experienced yet -- and we move a lot! Thanks so much for your awesome service Sylvia!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

Watkins Insurance Group has been outstanding to work with. They are consistently professional,…read morecourteous, and genuinely attentive to our needs. We're truly grateful we chose them for our insurance and look forward to continuing our partnership for years to come. I would happily recommend them to anyone looking for reliable, high-quality service. Mike Walker GardenHouse Plumbing LLC

I was pleased with how attentive Amy Wilkie was in walking me through the transition from my…read moreprevious agency. She has been responsive to concerns I raised and sought alternatives when questions arose. It felt good to again have an advocate for my insurance needs.

I didn't work with Steve, I was helped by Angela. We were able to take care of everything over the…read morephone and email. That was mass convenient. She was even able to deal with moving me off my previous auto insurance onto my new coverage. She didn't try to push me to buy anything I didn't want and took time to explain everything to me, even when I had to ask her about some things multiple times. The price I got here was much lower than prices I was quoted at online places like Progressive and Esurance. A good choice!

I have all of my insurance with Steve and have been with this agency for 10+ years. It's nice to…read morehave someone answer your call or email immediately when you need them and have questions. Great service and they just saved my brother 50% from his Allstate premiums; Literally 50%.

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I worked with Taylor. I had a very good and easy experience with her. I gave her the info, told…read moreher what I needed, and within about a day, i was able to switch my insurance. She is very personable, knowledgeable and I felt supported. I highly recommend Heaton Bennett Insurance.

Lynn Osler and her staff wrote the book on customer service…read more I don't use "no service" cheap providers because my grandfather taught me you get what you pay for. But in the case of Lynn Osler, I get what I believe is more than I pay for. From regular reviews of my insurance needs to concierge service on those occasions when a claim is necessary, Lynn and her team make me feel well taken care of. I originally started with state farm decades ago with a different agent close to where ai lived. He kept burning through staff and I always felt as though I was helping to train his new people. When I learned Lynn was not only my neighbor, but with State Farm too, I moved all my policies to her office immediately. I never had an insurance worry again. She does the worrying for me and my family. You can tell by my review profile that I'm not the axe-to-grind entitled Yelper specializing in one-star reviews. My reason to yelp is to recognize outstanding businesses and let people know about them. Lynn's team IS outstanding. So, if you want to save a dollar or two, or need an animal mascot on your commercials, call the other guys. However, if you want a full service insurance rep that cares about more than writing a policy, and actually cares about your needs, call Lynn. You will be glad you did.

I was a client of Lynn Osler for ~5 years before recently leaving Texas. Apartment coverage, home…read morecoverage, auto, umbrella liability, etc. - lot's of changes throughout. The people in her office were always very accessible and responsive - even when I was leaving them! I highly recommend working with this office if you can.

Amazing customer service...and they saved me money! I highly recommend switching to Allstate with…read moreFrank Gamboa!

They quote a price then raise latter, on our home and on a travel trailer. Miranda was very polite…read morebut made us pay the increase or have policy cancelled. On the house in March the initial agent quoted then left or got fired and the policy went up about 30%. On a new travel trailer the took the info on a NEW trailer we paid and have proof of insurance. They came back and billed about 25% more, said they had written the policy like we had previous insurance and since we hadn't we had to pay the extra. I said I told them it was brand new and we needed insurance before we took possession, they said sorry but you owe us more.

We received a quote from Angela Rodriguez for home insurance and appreciate the patience she had to…read moreanswer all our questions. She was knowledgeable when comparing current to new coverage. There were coverages our household was paying and didn't know until we spoke to her. Thank you for saving us money.

This review is long overdue but I just had to make sure this was said...Rose Angela Rodriguez was a…read moreHUGE help when it came to shopping for a home + car bundle insurance. She was extremely knowledgeable, it was apparent she has been doing this for years. I never met an agent that took the time to call me and truly explain everything in such detail to me. I appreciated her kindness and how genuine she was the most. It was obvious she wasn't just trying to sell me and close a deal, but that she was truly trying to find the best options for me and my home and car. If you are shopping around, ask for Angela!

I am a decades-old State Farm Insurance client and a very long-time client at Kirk Ingels State…read moreFarm Insurance office. There is a delightful gal by the abbreviated name of "V". Truly, "V" is one of the very top agents at this particular State Farm Insurance I've ever spoken to who helped me tremendously and was extraordinarily patient and kind--especially throughout this hour-long conversation yesterday (15 April 2025). I had so many insurance questions and tons of potential future scenarios that I threw at her. She is a lovely and pure professional. "V" deserves a bonus and many many compliments about her representation of State Farm and, one day, a big-time promotion--excellent excellent employeel. I like her very much! Linda R

I just bought a car and traded in my old one (insured by Kirk's office). Unlike some other…read morebusinesses, Vianey Cornejo of Kirk's office took really good, personal care - leaving me to feel comfortable that my new car was insured. Thank you Vianey, thank you Kirk, and thank you State Farm. Jack W (Austin)