We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

For some reason, I was really struggling to find an agent who would help me get a home policy in…read moreTexas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!

I am a decades-old State Farm Insurance client and a very long-time client at Kirk Ingels State…read moreFarm Insurance office. There is a delightful gal by the abbreviated name of "V". Truly, "V" is one of the very top agents at this particular State Farm Insurance I've ever spoken to who helped me tremendously and was extraordinarily patient and kind--especially throughout this hour-long conversation yesterday (15 April 2025). I had so many insurance questions and tons of potential future scenarios that I threw at her. She is a lovely and pure professional. "V" deserves a bonus and many many compliments about her representation of State Farm and, one day, a big-time promotion--excellent excellent employeel. I like her very much! Linda R

I just bought a car and traded in my old one (insured by Kirk's office). Unlike some other…read morebusinesses, Vianey Cornejo of Kirk's office took really good, personal care - leaving me to feel comfortable that my new car was insured. Thank you Vianey, thank you Kirk, and thank you State Farm. Jack W (Austin)

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

Best Agency in the Austin area with fast and friendly service. Come see these guys!!!read more

Got a flyer in the mail from Murphy Insurance Services LLC advertising my homeowners estimated…read morepremium (primary residence) at $858.07. While I understand that actual premiums can vary based on coverage amounts/deductibles/etc., their actual quote ended up being $4536 !! Not even in the same ballpark. (I've actually been in the real estate business and understand insurance.) Keep in mind that they had my property address (which obviously includes all general property details) and so what they give over the phone and in that flyer should NOT be substantially different. What a COMPLETE insulting waste of my time. If they do this before you are a customer I cannot imagine what deception could lie ahead.

Steve and his staff have been extremely helpful over the years that they have provided me and my…read morecompany service. I feel compelled to wirte this review due to me recently upgrading my life policy. The process was seamless and as far as buying insurance goes, a positive and pleasant exprience. Jean took care of me through the decision process and was very helpful in describing the benefits of the upgrade and was very courteous and professional throughout the process. I also purchase my auto and boat insurance from Steve and they were able to offer better coverage for a slightly higher premium that I was paying for before from a broker house, I'll have to say, you pay for what you get! I would highly encourage anyone seeking insurance guidance to seek their professional advise. They have taken very good care of me.

I didn't work with Steve, I was helped by Angela. We were able to take care of everything over the…read morephone and email. That was mass convenient. She was even able to deal with moving me off my previous auto insurance onto my new coverage. She didn't try to push me to buy anything I didn't want and took time to explain everything to me, even when I had to ask her about some things multiple times. The price I got here was much lower than prices I was quoted at online places like Progressive and Esurance. A good choice!

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

This review is long overdue but I just had to make sure this was said...Rose Angela Rodriguez was a…read moreHUGE help when it came to shopping for a home + car bundle insurance. She was extremely knowledgeable, it was apparent she has been doing this for years. I never met an agent that took the time to call me and truly explain everything in such detail to me. I appreciated her kindness and how genuine she was the most. It was obvious she wasn't just trying to sell me and close a deal, but that she was truly trying to find the best options for me and my home and car. If you are shopping around, ask for Angela!

We received a quote from Angela Rodriguez for home insurance and appreciate the patience she had to…read moreanswer all our questions. She was knowledgeable when comparing current to new coverage. There were coverages our household was paying and didn't know until we spoke to her. Thank you for saving us money.

Blake pulled off another impressive find for us. We are up in years but have need for a couple of…read morelife insurance policies, which can be expensive under the circumstances. However, after a lot of research, Blake found us affordable policies from a highly rated insurer and handled all the scheduling, forms, health checks, etc. with us barely lifting a finger. It was impressive to say the least. Great job, Blake!!! Thank you so much!!!

This guy really loves his job...it is nice to see someone talented that truly cares for their…read moreclient. Blake is wonderfully easy to work with. He takes what seems complex to me and makes it understandable. I just wanted better coverage, but I got it at a lower price too....it's a win-win! Great job!!! Refreshing!

If you own a home or business in Central Texas, you should seriously consider Watkins as your…read moreinsurance agency. Not all agencies are created equal. The Watkins Group in an independent agency which means that they work for you rather than any insurance company. If you ever have a loss, this is when the value shows up. They handle the claim and you get the money back that you should get. My policy also includes mechanical breakdown coverage so I don't need a separate home warranty from another company. A few year's back, I had to have my HVAC system replaced. My out of pocket cost was $500. I highly recommend this agency.

Watkins Insurance Group has Great Customer Service! Always…read morethere when I might need them.