Naira was very helpful and efficient. She provided me with clear details of each quote. The process…read moreof obtaining renters insurance was seamless.

I've been working with Naira for a while now, and she's always been super helpful and easy to work…read morewith. Today, she and Chris helped my brother with his property insurance, and they were great as always! Naira really knows her stuff, she gives you detailed info based on your situation, answers all your questions clearly, and doesn't try to sell you anything you don't need. She's honest, straightforward, and will tell you if your current setup is already a good deal or if she can beat it. Thanks again, Naira and Chris! Really appreciate you both for helping us out today.

Roman Empire Ins. Agency has been an incredible resource. Everyone on the team is professional and…read morehelpful but I have mainly worked with Tomik and he has been exceptional. He is responsive, knowledgeable, and genuinely committed to make the process easy and clear. I truly appreciate the level of service he and the team provide and highly recommend them.

My family has our car insurance with this agency for a couple of years now, and always received a…read moregreat customer service. Especially I want to express my appreciation towards Henry, who provided very quick response. (No need to wait on the line , they pick up very quickly) It was Friday evening, and they had only 30 min before closing, but Henry helped me to renew my insurance policy last min. Instead of having me to wait on the line, he suggested to call me back whenever he's done. And only within 5-10 min he finished all the work, sent all the docs to me to sign, and was extremely careful to not miss anything. It was urgent because of the upcoming weekend. Henry asked me to provide some docs that I didn't have with me, and I could've forward him only later that day. He said that's fine, he can do the rest on Monday, but as of Friday I had my renewal ready within 20 min. On Monday I started receiving new emails, which was indicating how hardworking was Henry. Of course I totally forgot that he needs to do something else on my case, but he DID NOT! I was ready to go with all my paperwork without even worrying! Henry was quick when responding my text messages, and to be honest I asked a looot of questions Thank you again for great customer service!

I had to fix an issue and WILLIAM was AWESOME. He was a huge help, went above and beyond . I wish…read moreeveryone had a chance to have a great insurance agent like WILLIAM to help them out. Cheers!!!.. I have had two different agent from RAPID....And they both were GREAT!!.Top Notch!!

Also, I got a rate way lower than my previous insurance. I wasn't too sure first if I was gonna get…read moreinsurance to them, but when they showed me the rate at the same rate and coverages for $100 less than what I was getting great job.

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Please consider The expertise of Escueta Ins Services for all of your insurance needs. I've been…read moretheir client for over a decade now and I couldn't more satisfied. I call Dahlia for everything! She is very knowledgeable, incredibly professional, and super kind! She takes time explaining everything you need to know about your policy. She really goes above and beyond for her clients. Call and get your quote now!!

The staff are very knowledgeable, honest, and dependable with regard to Car and Home Insurance…read more Their services are efficient and FAST. I recommend this agency to anyone

I wanna thank Varsine big time for the effort and caring she put in my case she did everything and…read moreanything possible to help me out and get me the best price. I have been with State Farm for years. And right now I'm staying with them mainly cuz of Varsine I appreciate your hard work and dedication. Cheers

Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

I have had 21st century , mercury AAA. SAFECO , every insirance C you can imagine…read more Progressive is the best. I never liked their ads but I have 8 cars and had to put 2 of my cars with them. They are the best ever. Technology , customer service. Excellent is the word with these people

Those of you who know me, I barely, hardly will give a 1 star review for an establishment. For…read moreonce, or maybe twice, I strongly agree with the other people with their one or two star reviews on Yelp. Let's start with their fake, phony advertisement on TV. With Flo, one of their spokesperson, representative for Progressive. They must pay her a good chunk of money to do this advertisement/commercial. Tell people lies. What crooks they are. I thought we were paying too much for our premium/deductible, with our Insurance Company. So I called them sometime last week, and spoke with someone by the name of James. He told me to go into the office and will discuss all the information right there and then. With that being said, made an appointment for 11AM, got up and went. Had to wait inside their office for almost 30 minutes--(felt like 30 years). I kid you not. He kept smiling at me and showing me his index finger--meaning he will be with me shortly. I had a seat and waited, waited and waited. I couldn't wait any longer, got up and left. Those people are BIG TIME SCAMMERS! Thank God, I didn't cancel my own insurance that my estranged husband, son and myself have for the past 30+ years. I feel dismayed, angry and frustrated. Choose other Insurance Companies that are more promising, realistic, dependable, reliable that actually make sense! I hope at least one or two people are reading this and will not go with this Progressive fake Insurance Company!

Kevin and Jessica help me out with all my concerns . Amazing office and agent and staff.read more

From the owner: At the Kevin Knapp insurance office we are driven by keeping customers interests as our primary…read moregoal. We treat each State Farm customer in a caring, friendly and professional manner. License #: CA-0C57548

Wow, this was the absolute quickest experience I've ever had at any AAA location. I was in the area…read moreand needed to take care of something so stopped in around 3pm on Friday. We were quickly checked in and directed to another line (with no one in it). We were helped almost immediately, faster than we were ready (filling out a form). I was shocked, I've never been to any location where I haven't had to wait at least 15 minutes. The employee was friendly and processed what we needed. I can't remember her first name but I was fixated on her last name because it was 'Rude' and she was anything but - she was so friendly, kind, and happy. We came at the right time before the rush, because when we left both lines were packed full of people. Ample parking in a large lot with easy access.

Normally I have always had the greatest experiences in Burbank until my last visit at AAA…read more I have newly become a disabled vet and needed a handicap placard. My naval orthopedic team filled out the DMV paperwork for me to turn in. I have been a member of AAA since 2009, got my entire family to sign up, and a few friends after a couple of "Good Samaritan" AAA stops. Heck, I even financed a honeymoon for some friends via AAA as well as my own with travel. I usually trust AAA with all my needs. So that's why I was flabbergasted to say the least when they turned me away. Not only that, but when I said I'd borrow my grandmother's handicap placard until I got mine in the mail, the rep threatened that I'd get in trouble because they scan. My family insisted I use it and the naval nurse advised that the DMV takes their digital paperwork and it was immediately approved. I want to advise this location to 1. If you cannot take the paperwork, tell your clients that DMV will take it online. 2. Please don't threaten a disabled veteran when you already see them struggling on crutches. Not the best customer service. 3. When in doubt, show someone you're going the extra mile. Ask your manager. Do something.