1. Progressive Insurance

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Burbank, CA

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Progressive Insurance

1.3 (17 reviews)
Closed • Closed

Services - Progressive Insurance

Homeowner or property

Car and truck insurance

Life insurance

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Allstate Insurance: Jack Amran - Outside Sign

Allstate Insurance: Jack Amran

(13 reviews)

Shadow Hills

I don't usually write reviews about anything, let alone insurance agents, but I would be remiss if…read moreI didn't express my deepest gratitude and appreciation for the exceptional service and hard work from Mr. Wesley Doss with All-State. For several months, I've been dealing with the impending non-renewal of two residential policies for property that's been in my family for half a century. The underwriters were making a number of demands in order to renew - some justified and legitimate, some clearly designed and orchestrated to drop the coverage. Mr. Doss took the time to carefully and clearly explain exactly what needed to be done in order to (potentially) get the policies renewed. He was readily available by phone and email and went to bat for me on multiple occasions by contacting the underwriters directly to discuss multiple issues in hopes of resolving things prior to termination of the policies. Frankly, I was pessimistic about my chances given the woeful state of insurance in California and the bureaucracy I felt I was up against. Mr. Doss, however, remained optimistic throughout, fully committed to serving his client to the absolute best of his ability. I can now happily say mission accomplished, all because of the unwavering support, commitment and efforts from Mr. Doss. I know its trite and cliché, but you really are in good hands! Best in the 'biz as far as this customer is concerned.

The staff was amazing and worked hard to find me a policy. Samantha and Elva were professional,…read morethorough and quick to respond to my questions. I would highly recommend this office staff for your insurance needs.

Roman Empire Insurance Agency - Valet Parking Insurance

Roman Empire Insurance Agency

(20 reviews)

Roman Empire Ins. Agency has been an incredible resource. Everyone on the team is professional and…read morehelpful but I have mainly worked with Tomik and he has been exceptional. He is responsive, knowledgeable, and genuinely committed to make the process easy and clear. I truly appreciate the level of service he and the team provide and highly recommend them.

My family has our car insurance with this agency for a couple of years now, and always received a…read moregreat customer service. Especially I want to express my appreciation towards Henry, who provided very quick response. (No need to wait on the line , they pick up very quickly) It was Friday evening, and they had only 30 min before closing, but Henry helped me to renew my insurance policy last min. Instead of having me to wait on the line, he suggested to call me back whenever he's done. And only within 5-10 min he finished all the work, sent all the docs to me to sign, and was extremely careful to not miss anything. It was urgent because of the upcoming weekend. Henry asked me to provide some docs that I didn't have with me, and I could've forward him only later that day. He said that's fine, he can do the rest on Monday, but as of Friday I had my renewal ready within 20 min. On Monday I started receiving new emails, which was indicating how hardworking was Henry. Of course I totally forgot that he needs to do something else on my case, but he DID NOT! I was ready to go with all my paperwork without even worrying! Henry was quick when responding my text messages, and to be honest I asked a looot of questions Thank you again for great customer service!

Progressive Insurance - homeinsurance - Updated October 2026

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