1. Jackson Hewitt

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Baldwin Park, CA

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Jackson Hewitt

3.7 (35 reviews)
Closed • 10:00 am - 8:00 pm

Services - Jackson Hewitt

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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2 years ago

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1 year ago

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3 years ago

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8 years ago

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9 years ago

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5 years ago

Great place, cool people to work with and I would highly recommend. Treat you like they know you even if you guys just met.

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8 years ago

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8 years ago

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8 years ago

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10 years ago

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Arul S.

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8 years ago

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5 years ago

Perfect customer service, and also has nice and safe environment/ following every COVID 19 guide lines. Highly Recommended!!!!

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9 years ago

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9 years ago

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6 years ago

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9 years ago

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Arul S.

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9 years ago

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9 years ago

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9 years ago

Best place to do your taxes Victor is so helpful and he could answer all your question with details love going here..

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9 years ago

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10 years ago

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9 years ago

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9 years ago

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8 years ago

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10 years ago

Very helpful answered all my questions everything made sense to me legit very professional guy. I just found my new tax person

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17 years ago

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16 years ago

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10 years ago

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10 years ago

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10 years ago

very professional tax service. been going thru victor for 3 years now. i truly recommend him

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Ask the Community - Jackson Hewitt

Review Highlights - Jackson Hewitt

“It was fate!.. not only did they take me same day ..”

Mentioned in 2 reviews

Read more highlights

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The Agency

The Agency

(135 reviews)

Great service. Thank you for taking your time with me and Guiding me through the process.read more

I worked with The Agency, LLC for tax preparation services over the past two years and communicated…read moredirectly with, the owner. I paid funds that were intended to be remitted to the California Franchise Tax Board (FTB), and I received written confirmation from Alfred acknowledging receipt of that payment (which I documented via screenshot). Weeks later, I began receiving past-due notices from the FTB stating that no payment had been applied. After contacting the FTB directly, they confirmed they had no record of payment. Despite my documented proof that the funds were received, I was given repeated assurances from Alfred and team over several months that the issue was being handled, yet I was never provided a claim reference number or documentation confirming that payment had been made despot me asking multiple times. As the FTB deadline approached, Alfred told me my funds would be sent "Thursday or Friday," even though the deadline was that Saturday, leaving virtually no margin for error. When that deadline arrived, Alfred sent an email citing a family emergency along with an unsolicited photo showing a bleeding head injury as reason he couldn't send my requested funds back. I found this inappropriate and unrelated to resolving a business matter involving tax funds and a state deadline. Ultimately, it was only after I clearly stated I would proceed with legal action and formal reporting that the funds were finally returned, allowing me to pay the FTB directly and avoid further penalties. It should not require this level of escalation to resolve a tax payment issue. Alfred is very charismatic, which initially builds trust. However, based on my experience, I strongly encourage anyone considering this firm to reconsider. Note: I was repeatedly referred to as a "VIP client," which created an expectation of professionalism and priority handling that was not reflected in how this matter was ultimately addressed This situation was prolonged, unnecessarily stressful, and avoidable.

Baldwin Park Taxes & Services

Baldwin Park Taxes & Services

(18 reviews)

Don't come here for important, impacting services. Sketchy practices and bad customer service with…read moreerrors. Went to get some signatures notarized. Someone else had already done the leg work and i was coming to just finish it up. First they asked for my ID and took it to the back, out of site for far too long. The older lady at the window just didn't seem to have the presence of mind needed for this type of detail oriented work, it took too long to fill out her book. FINALLY finished w the first paper and she said i can go. I reminded her they have my ID still. And and it still took a couple minutes to get it back after that. Sketchy. Next, i called the person that did the leg work previously to make sure cuz this place feels like one of those places that you need to double check stuff. They let me know it was 3 papers to sign. So i go back inside and tell them and her solution was to ask me to blindly sign 2 other boxes w nothing filled out. Yea, no. I had to ask her to fill out the forms before i would sign them. Cuz I'm not trusting the work after that without checking the info.

Horrible I do not recommend this business my dad has been doing his taxes here for a long time time…read morewell they screwed up his 2025 tax return and he went to get help and they told him we have a lot of customers you need to figure it out yourself and call the IRS... Whattt the heck? He paid for a service which makes him a customer he didn't get free service he got crap service and paid it makes me mad because he is older and very naive when it comes to things like this I will be reporting you guys to the Better Business Bureau.

Jackson Hewitt - taxservices - Updated October 2026

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