When I had lost all hope Brown Phillips saved the day great coverage for a great cost thanks for…read moresaving us!!! They were so kind and affordable!!! Sincerely Mr. And Mrs Sanchez

DO NOT GET INSURANCE FROM THIS AGENCY!!!! I was with this…read moreagency for 3 years and last week when I needed help and called Brian, he was rude, condescending and arrogant. I had 2 other people on my policy that I needed removed. Brian however refused to take them off my policy said they had to be on their parents policies (which wasn't an available option) and offered me no assistance on how to fix my situation. Every hoop he gave me to get them off I jumped through and every time I did he came up with another excuse to not let them off (I'm guessing because it significantly dropped my premium and he didn't want to give up that $$) With that being said I called Progressive myself, the woman on the line there told me every thing he said was a lie and that unless you are under investigation on a claim you can add or remove people at any time. So the woman there took the other 2 people off and switched my agent!!

Highly recommend! Very personable and easy to deal with, the kind of individuals that you would…read morewant to hang out with at the BBQ. Provided a variety of options and took care of specific needs for us instead of just giving us a one size fits all situation

Matt Gorman is incredible!! Not only does he give our entire family great prices with incredible…read moreservice he answers all of your insurance questions!! I wouldn't consider using anyone else!!

I scheduled an appointment with Ian to discuss my current Auto Insurance rates. I am saving over…read more$700 this year compared to last year thanks to Ian! He moved me from Geico to Central and tripled my coverage while still saving me money. Everyone I spoke to was personable, knowledgeable, and professional. Five stars!

Our company has been fortunate to be able to work with the insurance agent Drew Boland over the…read morepast couple weeks. He has shown a lot of professionalism and willingness to help us with a complex coverage plan. Thanks so much Drew!

I want to say that both Jessica And Gregory Hill helped me through all my auto insurance needs and…read moreI highly recommend Direct Auto for their great customer service and auto rates. Keep up the great work!!!

When I first moved to Nc 5 years ago I had direct auto and left months later because price…read moreincrease. I was going to the office on Avent ferry rd In Raleigh and customer services was amazing . Fast forward 4 years today I'm back with direct auto because it cheaper with adding my child who is a first time driver . I set up my policy with Juliet a year ago who was amazing plus customer service friendly. she responded to emails returned my phone calls in a timely matter. Something happened and my policy was canceled I called Juliet to asked why but she was on vacation so the young lady who picked up the phone Theo was her name was just as nasty as she can be made me feel like why am I giving this company my money . She couldn't explain nothing sounded like she didn't even want to help me kept putting me on hold coming back laughing apologizing saying she was looking I got so feed up because I wasn't getting the help I needed I just stated to her I will wait to Juliet comes back she said ok have a good day and hung up on me that made me feel like she wasn't even trying to help anyway i emailed Juliet she called back 2 day later after her vacation and got me set with no problem I now referred my sister and 2 co workers. so today my really good friend needed insurance for her car I referred her to Juliet. when she called they say she no longer with company What a bummer but the girl who answered was so rude to her than stated Juliet is no longer with the company I'm talking over all her clients and rushed her off the phone I asked who was it and long and behold she said Thea/Theo she said I don't want that company thank you but no thank you

This agency has been the best and most responsive agency I have had. I needed quick assistance…read moretoday and Joe Burgess was very quick to take care of all my needs and he did it very thoroughly as well as timely! Thank you for a great experience!! I would highly recommend this FIRM!! 8/28/25

We just moved from CA and I figured this was a good time to shop my property and casualty insurance…read morelines. Josh from Bruce's office team did a great job putting together a package for me that matched and gave me a bit more coverage for less $ - bringing me back to the State Farm fold. The customer service was on point - great follow up to keep me informed/make sure I was satisfied. Definitely recommend these folks!

DO NO USE THIS COMPANY, NONA deliberately misleads you to sign, once you are on the policy and you…read moreneed to cancel because its nothing like what you were promised initially, they will charge you with $500 in cancelation fees and try to send you to collection. This business is a scam. Nona is a liar and thief. My policy more than tripled from what i was quoted.

Mr. Medlin was so incredibly helpful and kind to me yesterday as I switched to Allstate for auto…read moreinsurance. He answered all of my questions thoroughly, and took the time to be sure everything in my policy was the way I wanted it. He made the entire process (which I had been dreading, by the way) very easy and painless. I definitely recommend his services!

A giant oak on Club Boulevard lost a huge branch. It speared my windshield and smashed into the…read morepassenger's side dash while my car was in the NCSSM parking lot late on a Friday afternoon. Broken windshield, dented hood and roof, and mechanical damage as well. The claims experience is great. I had rental car coverage and had a car the same day. This kept me on the road until the windshield was repaired. I waited until school was out to do the other repairs. All went well. I carry auto, homeowners, and umbrella coverage through Amica. I highly recommend it. Great service and reasonable rates.

I have been an Amica customer since the 80's and until recently have had good experiences. Their…read moreemployees are awesome. Their online servicing is the worst and makes the overall rating leaving much to be desired. I'm beginning to shop for service through other carriers, so we will see if that produces savings and a better online experience. The past two years I have had to personally manage all the billing as they continually screw up application of amounts due and paid. If they intend to retain my business they better improve their portal tools quickly.

Andy met all my needs and then some. He restored consumer trust based on my previous interactions…read morewith insurance salesman.

I couldn't be more pleased with the services provided by Andy Mills and the Metlife team. When my…read moreapartment community suffered from a severe fire last Spring, Andy and his team on site within 24 hours and helped get me and several other clients assisted in a timely manner. He was also able to offer extended insurance coverage for my automobile, with better benefits and at a much lower rate than what I was paying for since 1999. Andy is the true definition of customer service and is readily available to support his clients in any case scenario.