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    Allstate Insurance Agent: Jerry Gray

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

    Services - Allstate Insurance Agent: Jerry Gray

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    11 years ago

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    Insurance Direct - Elona Duell, agent/broker for over 28 years

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    Elona is by far the best insurance agent I've ever worked with. She is attentive, on top of things…read moreand very friendly. She always calls me right back and keeps me abreast of any issues while we were trying to find the best fit for our business needs. I would highly recommend her for all your insurance needs!

    I called this company based on a recommendation from one of our subcontractors, looking for a quote…read moreon cargo insurance. Elona Duell, the agent/broker, answered the phone and the conversation started out nicely. I told her about our business and explained that I was trying to get a quote on cargo insurance and in less than 3 minutes she told me that we should get cargo insurance with our current insurance company, because it would be more expensive to do it separately. Since I already knew that getting insurance with our current company was an option,, I explained again that I was looking for a couple of quotes from different companies, just to weigh our options, so if she could give me a quote that would be great. She then proceeded to talk to me in "insurance" lingo and said it wouldn't make sense to get cargo insurance separately from our current insurance carrier. After asking her a third time for a quote she said, with attitude, "probably $1800 to $2500 annually, with 30% down or something like that." If you want someone to give you information without a condescending attitude and trying to count your money, then I would suggest that you NOT call Elona at Insurance Direct!! No more bad customer service in 2018!!

    AAA - Cary Towne Center - My perfectly fine 2018 Subaru Forester. Not had a single issue.

    AAA - Cary Towne Center

    (20 reviews)

    A Yelp Elite friend shared her excellent experiences with the Glenwood location…read more I decided to give the Cary AAA a try. I can now confidently say I recommend AAA Auto Car. I have been extremely pleased with services I received at this location on multiple times. I've had a full synthetic oil change and they handled a few major concerns I had and my vehicle is running smoother. Owning a vehicle comes with regular maintenance and I'm glad I can trust AAA with my vehicle needs in these last couple months. They alleviated a lot of stress. I've previously been a dedicated Toyota or Firestone customer. I've had AAA membership for over a decade and I wish I had given them a try sooner.

    I came in for for an oil change, the courtesy inspection and an official state inspection…read more This AAA facility is a fairly pleasant place to wait while your vehicle is being serviced, i.e. quiet spaces to work by computer, read, etc.; I appreciate not having a blaring t.v. wait area. The open desk arrangement for service managers (and travel agents) is accessible and comfortable. The comprehensive safety check sounds good in theory but, in substance, not thorough- they missed noting my cabin air filter was removed. The video with the report is non-specific and mostly for "show." However, they did catch my need to replace spark plugs, which was needed per spec. The service manager, Mike, handles customers well and I appreciate the good value he gave me honoring a AAA coupon; no games. I often do this kind of routine work myself, but this was a cost effective and comfortable alternative to "DIY" in 85 degree heat.

    Allstate Insurance Agent: Jerry Gray - homeinsurance - Updated May 2026

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