The Jaclyn Lucas Allstate agency is great to work with. The staff is friendly, knowledgeable and…read moreprofessional. I would like to especially recognize and recommend Shalini as she was very helpful with resolving an issue that I had. I have been insured with The Jaclyn Lucas Allstate agency for around 3 years and they have always been very helpful and professional.

Jaclyn is very unprofessional. She argued with me and told me to find another Allstate location…read morebecause she and the home office had a miscommunication about her being my agent. I showed she was listed as my agent with the home office of Allstate and Allstate showed her she was my agent. But she said she was not getting paid because she was not listed as my agent. I have been with her since 2009 according to Allstate records. Instead of her calling the home office to clear up the discrepancy she told me to do it. I called the home office and they said there was no problem. Jaclyn did not like that answer and told me to find another agent and this conversation ves over. She refused to take my call. I have changed agents.

I have used them for over 20 years and they never disappoint. They have always been so helpful and…read moretry to find me the best policies when possible.

From the owner: Simpson Insurance Agency, Inc is an Independent Agency located in Cary, NC and offers a full line…read moreof insurance products including but not limited to Home Insurance, Auto Insurance, Business Insurance, Bonds and Life Insurance.

Woomer is the best Insurance Co. by far and I have had State Farm and Nationwide. I would never…read morechange again. Lindy is the best. Even when I may be stressing about something she always calms me down. The customer service is second to none. I would recommend them to anyone. We have our home and auto policy with them and could not be happier. Keep up the good work Lindy, you are the best. And can I also say the have great rates too !!!!! Cathy King Apex, NC

Woomer Insurance handles both my business and personal insurance needs. They are very…read moreknowledgeable and very professional. They answer all my questions with a friendly attitude. Great Service and a great staff!

My experience with State Farm Ins. has continued to impress me. Their expertise whenever…read moreI need them for quotes or questions regarding my Ins. policies are There. Thank You!!

I switched to this agency after being with All State for all my life i.e. over 20yrs. They quoted…read moreme about the same rate as All State with a promise that as I become older customer, my premium would go down. I thought it does not hurt trying them if the rates are about the same. I received the confirmed quote, policy etc via email, but after a month they increased the premium by 50% saying that this is from the Corporate office and there is nothing they could do. They suggested that they could cancel the policy if this new rate was not acceptable to me and they even offered to coordinate with All State to make sure the policy was easily transitioned to All State. So, I cancelled the policy with this agency (and State Farm) and switched back to All State. However, when I received the refund from this agency, they deduced about 15% amount saying this is a cancellation charge, which they did not mention before cancelling the policy. I was fooled to work with them by seeing great reviews here. Not sure if all these reviews are real. But to me, this agency is just pathetic. I wish I could give them a 0 star here. I would never go to them or State Farm and would advise everyone to be cautious when working with this agency.

Fabulous staff, committed to personalized and exceptional service. State Farm places value on their…read morecustomers, and provides thorough coverage for peace of mind.

Ms. Waldrop's office did an exceptional job helping us understand our insurance needs. She was…read moreable to help save us money and offer us better services. Highly recommended.

I have been this Jill Gibson's State Farm agency in Apex for many years. Their excellent customer…read moreservice is truly legendary. Thank you for your outstanding support.

Melissa Higgins, an agent with Jill Gibson State Farm Insurance Agency, is nothing short of…read moreamazing! When I relocated to North Carolina, Melissa guided me through the process with incredible kindness, patience, and professionalism. She truly listened, answered every one of my questions with grace, and made me feel completely at ease -- as if we'd known each other for years, even though we had just met! She handled the transfer of my policies from Kim Musser's fantastic State Farm office in Maryland to North Carolina seamlessly, all while making sure I got the best rates possible. If you're looking for an insurance agent who genuinely cares and goes above and beyond, look no further. If I could give Jill Gibson and her team -- especially Melissa -- a billion stars, I absolutely would!

Glenn Slifker is unprofessional, rude, and a dishonest agent…read more What should have been a simple process of getting a quote turned into a complete nightmare involving dishonesty, extreme rudeness, and a total lack of professionalism. Here is a summary of the negative experience: 1. Policy Created Against Wishes: After receiving a quote, both Glenn and his colleague Mark were explicitly notified that the policy was not wanted. Despite this clear refusal, they initiated the policy anyway, leading to unnecessary billing issues and subsequent excuses regarding the difficulty of correction. This conduct is both dishonest and unethical. Miraculously after I contacted him by phone after he sent me an email for him to "look into the issue" he was able to cancel the policy so I'm not sure what their was to look into other than to simply cancel it as I stated I wasn't proceeding last week Wednesday as indicated in the provided photo. 2. Inappropriate Use of Personal Issues as an Excuse: When attempting to resolve the unauthorized policy issue, Glenn was unreachable. When a response was finally received, "personal life issues" were cited as an excuse for the inability to communicate or manage business responsibilities. Business matters should be handled professionally. If an agent is unable to perform their duties, a colleague should be assigned or someone else put in charge; customers should not be left without resolution. Business is business! 3. Repeatedly Hung Up and Avoids Accountability: Glenn was incredibly rude throughout the interactions after he was made aware of the decision not to proceed with the policy. He ended calls prematurely on more than one occasion when the issues were being addressed. Additionally, Glenn deliberately avoids stating his name when answering agency calls, apparently to evade accountability or contact from clients with issues. In Conclusion: Glenn Slifker demonstrates a lack of respect for customers and professional boundaries. This behavior reflects poorly on the company he represents. It is strongly recommended to utilize a different, professional agent who values clients and conducts business ethically.

So..... my son was in an accident. Was deemed the other drivers fault. Seven month later we have…read morestill not received our deductible back. Apparently if the of drivers insurance company does not admit their client was at fault you don't get your deductible back. Switched insurance companies. USAA rates are much better.

We've been with Tim Farless for a couple of decades. Just an excellent group to work with. Today,…read moreDecember 23, 2022, RIGHT BEFORE CHRISTMAS, we called for a last minute need that involved transferring a renter's insurance policy for our daughter moving 12/27, and Dori was so very helpful. She contacted the apartment complex to verify their requirements for a policy, wrote up the new policy, and then emailed/mailed it to the complex, to us, and to our daughter. Excellent. Excellent. Excellent.

I have always depended on the professional time and attention the staff has always given me when…read moreI've called about various question's I might have about my account.

We switched to Barber Insurance last year and honestly wish we had done it sooner…read more I didn't realize how little I understood about our coverage until they walked us through it. They explained everything in plain English, answered all of my (many) questions, and never once made me feel rushed or pressured. It felt more like sitting down with someone who had our best interest in mind than a typical insurance conversation. They also found a couple of gaps in our coverage that could have been a big deal down the road. That alone made the switch worth it. Any time we've needed something, whether it's a quick question, proof of insurance, or reviewing a policy, they're quick to respond and super easy to work with. It's just nice knowing there's a local team you can call who actually knows your name. Highly recommend if you want insurance to feel straightforward and stress-free.

I have been working with the team at Barber Insurance (Mark, Dawn and now David) since we moved to…read moreNC 13 years ago. They are outstanding. They have the benefit of a wide network of insurance providers, but still maintain that family business approach. They know their customers by name and personal service is their focus. I recommend them to anyone who asks.