I recently switched Allstate agencies to Jaclyn Lucas. Jaclyn reviewed all my policies, which I did…read morenot receive at previous agency, and made recommendations and was very helpful and professional. Terry P.

We were Allstate clients for 34 years! It took 14 months to get the first homeowners claim in 34…read moreyears resolved. It took 3 months and dealing with Ms Lucas who was very rude and not customer oriented to get all of my policies cancelled (I was done after the 14 mth ordeal) During the 14 months I received zero follow up calls from her even when she knew we were having problems getting issues resolved with our claim. I DO NOT recommend this agent. After requesting the policy cancellation she still tried to make us pay for 3 weeks of coverage that was not needed bc she would not correct the cancellation date to reflect the renew date. I had to contact the corporate office to get things resolved. Good luck if you have her as an agent and have a claim issue.

I have used them for over 20 years and they never disappoint. They have always been so helpful and…read moretry to find me the best policies when possible.

From the owner: Simpson Insurance Agency, Inc is an Independent Agency located in Cary, NC and offers a full line…read moreof insurance products including but not limited to Home Insurance, Auto Insurance, Business Insurance, Bonds and Life Insurance.

Woomer is the best Insurance Co. by far and I have had State Farm and Nationwide. I would never…read morechange again. Lindy is the best. Even when I may be stressing about something she always calms me down. The customer service is second to none. I would recommend them to anyone. We have our home and auto policy with them and could not be happier. Keep up the good work Lindy, you are the best. And can I also say the have great rates too !!!!! Cathy King Apex, NC

Woomer Insurance handles both my business and personal insurance needs. They are very…read moreknowledgeable and very professional. They answer all my questions with a friendly attitude. Great Service and a great staff!

My experience with State Farm Ins. has continued to impress me. Their expertise whenever…read moreI need them for quotes or questions regarding my Ins. policies are There. Thank You!!

I switched to this agency after being with All State for all my life i.e. over 20yrs. They quoted…read moreme about the same rate as All State with a promise that as I become older customer, my premium would go down. I thought it does not hurt trying them if the rates are about the same. I received the confirmed quote, policy etc via email, but after a month they increased the premium by 50% saying that this is from the Corporate office and there is nothing they could do. They suggested that they could cancel the policy if this new rate was not acceptable to me and they even offered to coordinate with All State to make sure the policy was easily transitioned to All State. So, I cancelled the policy with this agency (and State Farm) and switched back to All State. However, when I received the refund from this agency, they deduced about 15% amount saying this is a cancellation charge, which they did not mention before cancelling the policy. I was fooled to work with them by seeing great reviews here. Not sure if all these reviews are real. But to me, this agency is just pathetic. I wish I could give them a 0 star here. I would never go to them or State Farm and would advise everyone to be cautious when working with this agency.

Fabulous staff, committed to personalized and exceptional service. State Farm places value on their…read morecustomers, and provides thorough coverage for peace of mind.

Ms. Waldrop's office did an exceptional job helping us understand our insurance needs. She was…read moreable to help save us money and offer us better services. Highly recommended.

Melissa Higgins, an agent with Jill Gibson State Farm Insurance Agency, is nothing short of…read moreamazing! When I relocated to North Carolina, Melissa guided me through the process with incredible kindness, patience, and professionalism. She truly listened, answered every one of my questions with grace, and made me feel completely at ease -- as if we'd known each other for years, even though we had just met! She handled the transfer of my policies from Kim Musser's fantastic State Farm office in Maryland to North Carolina seamlessly, all while making sure I got the best rates possible. If you're looking for an insurance agent who genuinely cares and goes above and beyond, look no further. If I could give Jill Gibson and her team -- especially Melissa -- a billion stars, I absolutely would!

Jill helped when we had a major flood and had our whole first floor destroyed. She went to bat for…read moreu with the main office including. Finding the right people to talk to . With out her help we would be still in an apartment. Thanks Jill!

Glenn Slifker is unprofessional, rude, and a dishonest agent…read more What should have been a simple process of getting a quote turned into a complete nightmare involving dishonesty, extreme rudeness, and a total lack of professionalism. Here is a summary of the negative experience: 1. Policy Created Against Wishes: After receiving a quote, both Glenn and his colleague Mark were explicitly notified that the policy was not wanted. Despite this clear refusal, they initiated the policy anyway, leading to unnecessary billing issues and subsequent excuses regarding the difficulty of correction. This conduct is both dishonest and unethical. Miraculously after I contacted him by phone after he sent me an email for him to "look into the issue" he was able to cancel the policy so I'm not sure what their was to look into other than to simply cancel it as I stated I wasn't proceeding last week Wednesday as indicated in the provided photo. 2. Inappropriate Use of Personal Issues as an Excuse: When attempting to resolve the unauthorized policy issue, Glenn was unreachable. When a response was finally received, "personal life issues" were cited as an excuse for the inability to communicate or manage business responsibilities. Business matters should be handled professionally. If an agent is unable to perform their duties, a colleague should be assigned or someone else put in charge; customers should not be left without resolution. Business is business! 3. Repeatedly Hung Up and Avoids Accountability: Glenn was incredibly rude throughout the interactions after he was made aware of the decision not to proceed with the policy. He ended calls prematurely on more than one occasion when the issues were being addressed. Additionally, Glenn deliberately avoids stating his name when answering agency calls, apparently to evade accountability or contact from clients with issues. In Conclusion: Glenn Slifker demonstrates a lack of respect for customers and professional boundaries. This behavior reflects poorly on the company he represents. It is strongly recommended to utilize a different, professional agent who values clients and conducts business ethically.

So..... my son was in an accident. Was deemed the other drivers fault. Seven month later we have…read morestill not received our deductible back. Apparently if the of drivers insurance company does not admit their client was at fault you don't get your deductible back. Switched insurance companies. USAA rates are much better.

We've been with Tim Farless for a couple of decades. Just an excellent group to work with. Today,…read moreDecember 23, 2022, RIGHT BEFORE CHRISTMAS, we called for a last minute need that involved transferring a renter's insurance policy for our daughter moving 12/27, and Dori was so very helpful. She contacted the apartment complex to verify their requirements for a policy, wrote up the new policy, and then emailed/mailed it to the complex, to us, and to our daughter. Excellent. Excellent. Excellent.

I have always depended on the professional time and attention the staff has always given me when…read moreI've called about various question's I might have about my account.

Had Srinivasu come to my home to notarize a couple of documents. He was on time, very professional,…read morefriendly, efficient, and kind. Highly recommend for your needs.

Needed a notary that was able to come to my house to notarize multiple real estate sale documents…read morefor myself and my son. Was actully early than scheduled but was fine for a sunday. Very affordable and professional. Would highly recomend for any one that needs a mobile notary that can work around your schedule on short notice. Will use again in future. They also offer many other financial needs--estate planning etc.........