As the owner of a new business going through the SBA loan process, I've worked with a lot of different professionals over the past several months. Shaun Adams has been one of the best. From the beginning, Shaun was responsive, knowledgeable, and willing to go the extra mile to help me navigate the insurance requirements for my business. There were multiple revisions, questions from lenders, changes in coverage requirements, and plenty of moving parts throughout the process. Every time something came up, Shaun was quick to respond and always took the time to explain my options. What impressed me most was that I never felt like I was being sold something. Instead, I felt like I had an advocate in my corner who genuinely wanted to help me protect my business while keeping costs reasonable. In today's world, good customer service is hard to find. Shaun delivers exceptional service, communicates clearly, and truly cares about his clients. I highly recommend him to anyone looking for an insurance professional they can trust. Thank you, Shaun, for all your help and for being such an important part of this journey. -- Edward Bouthiette, Owner El Toro's Cigar Company read more

Shaun, You absolutely saved the day! I rushed to the end of the year car buying to save money on remaining inventory. When my representative at a local dealer said I had to add the car to my insurance on a Saturday night of a major holiday or I would lose the ability to buy the car. I told them it wasn't realistic and the deal was off. Then, It was very clear, it was their idea to bother you during your time off. I tried the Erie customer service line and they had closed early due to the holidays. I completely understood the situation and decided it just wasn't meant to happen. After leaving a message on your SJ Adam's after hours message line, you called me back within 10 minutes. I wasn't surprised with your level of customer service but this was over-the- top and I really do appreciate it. No robot call or call-center in the desert cares about me and would never go out of their way to help me. However, you did! I'm so grateful you were able to help me save thousands of dollars on this vehicle purchase. This is what I call VALUE with your insurance company! Thank you, Kenn read more

I've been a customer of SJ Adan Insurance for the past 12 years, and they have never disappointed me. They have been there to help me every step of the way, with both my personal and business insurance needs. Shaun and Wanda Dossantos are honest, trustworthy professionals who truly care about their clients. They always take the time to provide the best advice and help you find the right coverage for your personal or business situation. Wanda also speaks Spanish, which makes it even easier for Spanish-speaking clients to receive excellent service and guidance. I highly recommend SJ Adan Insurance. If you're looking for outstanding service, professionalism, and people you can trust, be sure to ask for Wanda or Shaun! read more

I am quite thankful for SJ Adams Insurance! I recommend Shaun and the SJ Adams Team for your insurance needs. My experience was terrific! Shaun asked to understand my situation. Determined what I needed and the time line I needed it. Shaun delivered a completed proposal for the policy I needed within a few hours. Shaun followed through with the bank and builder to get them the information they needed before I even asked. Thanks again, Shaun, for taking care of my family in the hour of need. read more

We live out of state and needed temporary vacant property insurance. This is a specialty policy, so I looked at reviews on Yelp to find an agent that handles this insurance. We selected SJ Adams Insurance based on very positive reviews. Shaun was very personable, prompt, and easy to work with. We are very pleased with his service and would recommend his agency to anyone needing insurance coverage. Thank you Shaun for providing us with our property insurance! read more

I've had to consult with different customer services representatives in the past and they've provided me with an average service. I'd like to say that Ms. Wanda Dossantos who works for Erie Insurance in Raleigh NC has provided me an excellent service by taking the time to guide me, explain my needs and answer all my questions. Thanks to Erie for having someone with such professionalism for their customers. read more

Great company impeccable service. Extremely knowledgeable, helpful, and has a genuine care and concern for you and your families insurance needs. I would highly recommend SJ Adams Inc. Thanks Shaun!Great company impeccable service. Extremely knowledgeable, helpful, and has a genuine care and concern for you and your families insurance needs. I would highly recommend SJ Adams Inc. Thanks Shaun! read more

Shaun and his his team are an amazing group to work with. They are consistently friendly, knowledgeable, and respond VERY quickly to questions via email or phone. While their office may be closed currently due to COVID-19 to walk in business, they continue to provide top notch customer service. Working with Shaun and his team means you're getting small town service in the city. read more

S.J. Adams provides a high level of service. They are timely and responsive. They found reasonable prices for my landlord, residence and vehicle insurance needs. I referred my 22 yo grandson to S.J. Adams for insurance coverage for his first home. They promptly contacted him and found affordable coverage for his new home, which is closing on December 15th. read more

Shaun is the best P&C agent I have ever met, he routinely goes above and beyond to make sure that his clients have everything they need whenever they need it! He is a great resource and I would be surprised if he can't find a way to save you money while at the same time getting you more comprehensive coverage. He has my highest recommendation! Nate Brown read more

Shaun has been my insurance agent for three years now, providing both my personal insurance (home, auto, boat) and my business insurance. S.J. Adams is always responsive, thorough and has gotten me good deals on solid insurance policies. Shaun even answers the phone on the weekends. Can't recommend him highly enough. read more

Shaun cares about people which is why he's probably in the right profession. His attention to detail and thoroughness when it comes to helping you pick coverage is second to none. I refer many to Shaun and have always heard good things about his pleasant demeanor and care for providing coverage. Go see Shaun today! read more

Shaun and his team have thoughtfully and expertly taken care of our personal and business insurance since we discovered them more than 10 years ago. There is always a person to talk to when you have a question or or a need, and the responses are always timely and thorough. SJ Adams is a great company to work with. read more

Shaun is without a doubt the most knowledgeable insurance professional I've ever met. I've worked with Sean for almost a decade on my personal insurance as well as referring business clients to work with him. SJ Adams is able to provide competitive pricing and excellent customer service. Highly recommend. read more

Shaun and his team are the best. They make sure we are insured with the best coverages for our home, auto, liability and boat while making sure we are not over paying. Great services, always answers the phone and returns messages/emails. I recommend them to all my clients and friends. Thanks Team. read more

Shaun with SJ Adams is an excellent agent. I am currently using him for a number of commercial and personal policies. Not only is he especially knowledgeable, but he has also demonstrated a willingness to go the extra mile on multiple occasions. The support team is very easy to work with as well! read more

Shaun and his team of experts have helped me with my insurance needs since 2008. They always follow up and they always do what they say they will. Shaun is always looking out for me to make sure that I have the proper coverage whether it is business risk, classic car, home & auto or rv coverage. read more

Shaun is the most attentive and knowledgeable professional in the insurance industry. He and his staff attend to every detail and never fail to communicate with the customer. At this high level of service, he manages to deliver low insurance premiums to save his customers money! read more

Overall, GREAT experience! I spoke primarily with Wanda Dossantos. She's incredibly kind and makes the whole process seamless and quick with NO headaches. I have very little experience in obtaining home insurance, but the process didn't feel daunting with SJ Adams Insurance! read more