I've never lived close enough to a Geico office to go. There is one by my home, and I have been…read morethere 3x's now. I worked with the "T&T " ; team of Taisia & Tanara. Needed help with lowering my policy and getting my ID cards, as well as other items I had to change. Could not be happier with the service I received. They both gave me tips on how to lower my the cost of my policy. They have a great sense of humor, and sounds corny I know, but felt like family. They even gave me free T-shirts! Stop in and see what they can do for you!!

I was treated with respect. The representative took care of business and I had no issues.read more

I strongly disagree with the only other review posted so far. I've been a client for almost a…read moreyear, now, and have had nothing but positive experiences so far. Very friendly. Beyond professional. Attractive, well kept offices. Helpful. Originally, my husband & I asked the agency for help with our auto and home-owner's insurance. Since then, we've moved our business insurance to Allstate, also. Honestly, the prior review seems, well, "biased" would be a tactful way of saying it.

Very unprofessional, ghetto look elsewhere ppl...They need to train staff to be more…read moreprofessional....

James has been absolutely awesome to work with. He's been both informative and pleasant to get…read morequotes and complete our transfer from another insurance provider. The whole "like a good neighbor" motto really seems to ring true here.

I was comparing auto and home insurance rates through several companies and found State Farm is the…read morebest company to work with. Connor helped me understand the terms in my coverage. He was great to work with. Thank you Connor!

I'm frankly stunned by how professional Lavonda was given that I needed a policy for about ten…read moredays. Lavonda had a funeral to attend but she still found time to write a policy for me. And when I told her it was only going to be for about a week, she didn't give me any attitude. She treated me like I was a lifelong customer. I don't live in North Carolina but if I ever move there and buy a house, there is no one else I would even consider doing business with. Thank you, Miss L!

Working with triangle insurance alliance was the easiest transaction I've ever had with an…read moreinsurance company. Troy was able to quote me a rate lower on auto and mortgage insurance than any other company. I transferred all my insurance to him and he took care of everything, including canceling my previous insurance. Amazing customer service and rates!!

We have been clients of Geoff for over a decade. He had always been prompt with his communication,…read moreexplaining details of our policy, suggesting appropriate coverage and is a genuinely nice guy!

My family and I have been customers of Bowen Agency for the last four years. We could not be more…read moredelighted with the service and coverage we have received (auto, home, and umbrella policies). We're extremely busy and yet Geoff has been able to communicate with us efficiently and seamlessly to implement our wishes. I also am a big fan of Erie's coverage (used the roadside assistance several times and was impressed) and I like the online portal. This is a great small business and I'm happy to be a customer.

I've been with this agent for a few years. For the first several months she had someone call me to…read moretry to set up what is basically a sales pitch to sell additional policies. Which I wasn't opposed to. But the admin calling me would, every time, offer me 2 potential times several weeks in the future. Only 2 options, only far into the future. The options never worked for me. I've never spoken to Tracy. I recently needed to file a claim and learned that my agent doesn't actually do anything to help me with a claim. She/her office apparently is just there to sell me things but not actually be someone who assists me when I actually need insurance. I would recommend you look elsewhere for an agent.

I called Tracey Stidham's State Farm office today at 919-401-6147 to address an issue with a car…read moreinsured under two State Farm policies due to their error. During the call, the receptionist, Brandi, abruptly ended the conversation, claiming it was "not productive" before hanging up. I attempted to call back to speak with Tracey Stidham, the owner, but my call was directed through a series of frustrating transfers before eventually being ignored entirely. As a customer with six active policies at Tracey Stidham's office, I find this level of service extremely disappointing. When paying premiums, I am treated with utmost courtesy, but when addressing issues, I am met with defensiveness and dismissiveness. It is disheartening to be told that my concerns are unimportant and to have my call ended so abruptly. The receptionist, Brandi, hung up on me. And if my concerns are unimportant, then so goes what you think about my family and myself. Except for when you are taking premiums from our melanated, hard working hands. Afterwards, you turn your backside. If I could provide a negative rating, I would ( -1)

We have worked with Joan Humphries and McClintock Insurance for several years. My husband first…read moregot the quote and I was amazed at the savings. Since acquiring home and car insurance through the agency, Joan has constantly been our first "go to" for any questions and comparisons. I expect she has decades of experience and can not only answer the questions, but explain how or why. Every year she patiently reviews the policies and my inquiries. She recommends updates (add/delete) based on our needs and changes in the industry. When we call the office, we do not get a robot machine. Someone answers! The service is top notch and the staff are always on her toes! TY Joan and McClintock for a job well dome!

Direct Auto Insurance (Integon Insurance) I have been with…read morethem for many years. I was hit by an Uninsured, Unlicensed Motorist with fictitious tags, and several pending and outstanding warrants and charges (traffic violations) against him. He hit my small car with a jeep and smashed it up; I spanned around 360. It's undrivable and currently in storage collecting fees. I'm doing this review because I have been paying for Uninsured Motorist Coverage for such a time as this. Direct Auto (Integon Insurance) is delaying in paying for my car to be repaired or replaced. The officer said the other driver should not have even been driving. I am really hurt and disappointed that my insurance company that is supposed to have me covered, does not. I thought I was going to die in that crash. That's how bad it was. My car was just paid off, now it's sitting in a junk yard, smashed up and undrivable. I don't know what else to do. I have contacted the General Insurance Co. I have an attorney working with me, but they say the insurance workers are rude and unprofessional. I don't know what else to say about Direct Auto Insurance or whatever name they are going by now, except BEWARE. We pay so much for insurance to have peace of mind, for if something like this happens, we are covered and protected. But instead, we are left alone, almost in tears, trying to figure things out for ourselves. No one ask to be in this situation, but here we are. Hopefully, Direct Auto (Integon) will reconsider and review the information sent to them; and take care of their own. (I will be fine if they reimburse me for the years of Uninsured Coverage that was paid) :) Well, Thank God I'm still alive. Be Bless.

Amazing very professional nice voice. She saved me money and continues to do so, and very nice to…read moretalk too

Ashley is the best agent in the area in my opinion. Call her first or last, but give her a shot to…read morebe your agent. She is someone that is focused on your needs. Highly recommend.

I have had insurance with this agency about 20 years and they have always been on point with…read moreservice and help. Thanks guys