Worst experience!! It is stressful enough building a house or renovating a kitchen/bath. Dealing with Allstate Fabrications makes it 10 times more stressful!! This company will not perform any work that is not convenient for them.
I am building a house and needed marble for the kitchen, and was looking for marble or quartz for the master bath, an additional full bath and additional 1/2 bath. I wanted door saddles and shelves for shower niches to be cut for each bathroom in the material matching the material selected for the countertops. We are talking about approximately $20,000 in material. Allstate Fabrication would not cut the pieces I needed for the saddles and shelves - they told me they would only cut the whole job at once. So I had a tile guy on site - trying to tile the bathroom floor and shower - but he couldn't complete the job because Allstate Fabrication wouldn't provide the saddles and shelves that we needed at that phase of the work. The problem is - I couldn't have vanity put in until after the floor and walls were tiled. Allstate Fabrication was inflexible - saying that it is "easier for them" to just cut the saddle, shelve and countertop all at once. Problem for me is that a bathroom isn't always built in a way that allows you to put all three pieces in a one time.
When they sent a guy to template the countertops - he insisted on taking "both" of my Kohler sinks with him.
After trying, through several conversations with Allstate, begging them to just provide the saddles and shelves I needed so the tile guy could complete the floor and shower - Tammy told me that she couldn't talk to me because I wasn't the customer (the job was contracted through Thompson Stone) and she proceeded to HANG UP ON ME! Since I am paying for these materials - I'm pretty sure that I AM THE CUSTOMER.
I drove to Allstate Fabrication, picked up the two Kohler sinks that Allstate's templater took from the job site with him (note: real professional marble & granite fabricators have copies of major bath/kitchen fixture/appliance digital templates in their systems and don't take your fixtures/appliances off site with them). That was a week ago. In that time - Colonial Marble and Granite traveled 3 hours to my construction site, templated the job (kitchen, 2 full baths and 1/2 bath), and sent me 3 versions of templates to review. By the way - in all this time - no one from Allstate called me to see if I was going to bring the sinks back, or if I was going to continue my order with them.
Colonial Marble and Granite is scheduled to install all the countertops, saddles and shower niche shelves next week.
If I could give less than 1 star for Allstate - I would give them 1/100th of a star just for breathing.
If you need marble or granite countertops - go to Colonial Marble and Granite in King of Prussia PA. It is worth the 3 hour trip from NY to PA. They have literally miles of stone to choose from and they show, time and again, their appreciation for your business. Ask for Anthony Page at Colonial Marble & Granite!! See my YELP review for Colonial Marble & Granite read more