I was very happy with Doug's carpet service He dealt with a…read morebad stain and i checked today . completely gone thank you so much He also offered to take some things to Peerless at a very reasonable cost I would recommend this Company and will certainly use them again Joan McIndoe

Terrible job. Carpets are still visibly dirty despite being new. 2 years old. Did not stand behind…read morehis written guarantee. Did not even want to come and relook at them. Only wanted to make sure I new how to pay him when we spoke on the phone. Would not recommend or use again

The new owner of Lee's Nanaimo Carpet Cleaning company goes above and beyond expectations. He…read moreanswered all our questions, provided an honest online quote, showed up on time and did an amazing job on our carpets. He wore booties and used these corner protectors that assured me that he cared about our personal belongings. They even take on the spot debit!! Great service and will recommend this company to everyone who is in need of carpet cleaning services.

"Al is exceptionally meticulous and professional. He cleaned all of my couches and carpeted floors…read morethoroughly and in a very timely manner. His pricing is highly reasonable as well. I will definitely hire his services again in the future."

Howard and Meredith at WINMAR were an absolute pleasure to work with. Howard was friendly,…read moreknowledgeable, and genuinely helpful, while Meredith in the office was extraordinarily patient and accommodating with my disabilities and keeping everyone organized. WINMAR handled everything seamlessly, working directly with my insurance company and United Floors. Their team moved all my furniture out to fix the floors and they returned every piece back perfectly. They even went above and beyond by fixing a broken socket cover that had been broken for 5 years! I couldn't have asked for a better, more professional, team.

Shane and the team at Green Tech Property Care are amazing! They recently pressure washed my whole…read moreexterior, washed the windows, cleaned my gutters and did some yard clean up. I cannot recommend them enough. Super impressed by how clean my windows turned out - it looks like there is no glass! They do a fantastic job and make it look like they were never there. My home looks so good, I will definitely hire them and refer them for all my exterior cleaning and property needs. They are also very reliable, trustworthy and communicative, which is hard to come by. Reasonable prices too!

Shane has been such a big saviour, he's taken great care of our landscaping and gutters. A breeze…read moreto business with!

When I picked up my eight-year old carpet from Classic Carpet I was amazed. It looked in new…read morecondition. The depth of pile was restored and it was so clean! Highly recommended.

I would not recommend Classic Care Carpet Services based on our experience…read more My grandmother brought in a very expensive Turkish runner to be professionally cleaned. When it was returned, the red dye had bled into the white areas of the pattern and the previously white fringe had turned pink. I personally dropped the rug off and can confirm that it did not look like this when it was brought in for cleaning. What was almost as disappointing as the damage was how the situation was handled afterward. When my grandmother called to discuss what had happened, she was spoken over and yelled at, and was told the rug had arrived that way. It had not. He eventually agreed to have us bring the rug back so he could look at it. I returned it myself. At first, he claimed he couldn't see the problem. When I pointed out the discoloration, he became loud, defensive and argumentative, repeatedly insisting that the rug had already been like that. I explained that it wasn't my rug and that I was simply dropping it off on my grandmother's behalf, but that I had been the person who originally brought it in and knew what condition it had been in. Instead of simply addressing the concern, I was given a lengthy explanation about how many rugs he cleans and how highly regarded his work is. None of that changed the condition of my grandmother's rug. We left the rug with him to see if anything could be done. He later told my grandmother that it could not be corrected and agreed to refund the cleaning charge. When I returned to collect the rug, he handed me the refund cheque and then told me he would "advise my grandmother not to cash it," although he was giving it to me as an act of good faith. I found that comment incredibly inappropriate. Mistakes can happen in any business. What matters is how a company responds when they do. In this case, an expensive rug was returned damaged, the damage could not be corrected, and rather than being treated with courtesy and concern, both my grandmother and I were met with defensiveness and an unnecessarily aggressive attitude. A refund of the cleaning fee does not compensate for the damage to the rug, and the way the situation was handled made an already disappointing experience considerably worse. Based on our experience, I cannot recommend this company.

Their workers were unfailingly polite and friendly. I would…read morebe happy to recommend them to anyone. They were efficient and hard working and got the job done a day earlier than expected. I received a report at the end of each day they were here. I am very satisfied.

Deceptive! Their all-in cost est. was a little higher than a competing company, but we liked Roger…read more(the account director). However..., after the work started he tried to hit us up for additional costs for work he knew (or ought to have known) was there (some attic drywall). The work took 4-5 days longer than estimated, they forgot to remove a 4'x8' piece of drywall, broke our fridge handle off, an employee stole 3 bottles of vodka from the garage and their container trucking company broke a section of our driveway curb (for rainwater water deflection). Upon hearing this, Roger became incredibly belligerent thinking we tricked them by hiding some attic drywall (which took his crew longer to remove), figuring we received $5K worth of "free" work? He didn't understand ProPacific Hazmat would never have gotten the job if he'd quoted $5K higher, so his reasoning didn't hold water (except if the practice is to start the job then try and up the cost citing "unknown" work). All in all, the job was mostly completed satisfactorily, but Roger's conduct (trying to add additional costs, denying to finish the job, refusing to admit their employee(s) stole or broke items in the home) really left a sour taste and I would not recommend their services going forward. Too bad because if he handled this a little differently, the outcome would be much different and I'd have recommended them. PS. Still waiting for the general manager to call us back, which ought to tell you how they handle customer complaints.

UPDATE: My sincerest apologies to 1800 GOT JUNK. Someone else had taken the unit just before Got…read moreJunk arrived as to ensure they would not take it away by mistake. I was not aware of this. I would highly recommend this service to anyone looking to eliminate the stress of clutter in their home. After writing this review, Got Junk had attempted to contact me to rectify the situation within 24 hours. ******************************************************************************************** Phoned 1800-Got-Junk to have a bunch of misc. things removed from our basement. They are polite and courteous, etc. The customer service up to the end of the removal was great. However, a few days later I discovered they had taken something they were not supposed to, a handmade wooden bathroom cabinet built by my wife's father. It was near the items to be removed, but I had indicated only to take items up to a certain point in the basement and leave the rest, The cabinet was for our renovation and we had been saving it for some years to finally use it. Needless to say my wife was pretty upset about it. I phoned the company back and they told me it was likely disposed of. They told me they would call back. I have not received such a call. I would call the $160 price tag worthwhile had it not involved the loss of something of such importance to us. Unfortunately this experience has turned us off of using their services in the future. ********READ UPDATE ABOVE*********

I recently booked a pickup with Just Junk for a pickup on Vancouver Island on July 29/2016. The…read morereviews I read seemed promising. I spoke with a very helpful customer service rep named Ali, but after booking with this company it went downhill from there. We were promised a two hour window that was to be from 10:30-12:30. We were also sent an email stating that we would be called between 10:15 and 10:30 to let us know when they would be arriving. This simply did not happen so I finally called at 12:15 to find out why no one had contacted us. The person I spoke with did not really have any answers for us so I asked him to please have a manager or someone who did know why we hadn't been contacted us to call us. I did receive a call from a manger named Kathy approximately 5 minutes later to tell us that not only would they not be arriving at the promised time but we would be lucky if they arrived at 2:30 at the earliest. She gave no explanation why we weren't called and offered a very insincere "I'm sorry". I told her that this service was unacceptable but she did not show any concern in the least. I also told her that I would be writing a review and once again she simply did not care. We were on a time restriction with the sale of our house and had hired Just junk for this very reason. Due to the fact that they made no attempt to assist us I would not recommend this company to anyone and will certainly not give them any future business.