When I picked up my eight-year old carpet from Classic Carpet I was amazed. It looked in new…read morecondition. The depth of pile was restored and it was so clean! Highly recommended.

I would not recommend Classic Care Carpet Services based on our experience…read more My grandmother brought in a very expensive Turkish runner to be professionally cleaned. When it was returned, the red dye had bled into the white areas of the pattern and the previously white fringe had turned pink. I personally dropped the rug off and can confirm that it did not look like this when it was brought in for cleaning. What was almost as disappointing as the damage was how the situation was handled afterward. When my grandmother called to discuss what had happened, she was spoken over and yelled at, and was told the rug had arrived that way. It had not. He eventually agreed to have us bring the rug back so he could look at it. I returned it myself. At first, he claimed he couldn't see the problem. When I pointed out the discoloration, he became loud, defensive and argumentative, repeatedly insisting that the rug had already been like that. I explained that it wasn't my rug and that I was simply dropping it off on my grandmother's behalf, but that I had been the person who originally brought it in and knew what condition it had been in. Instead of simply addressing the concern, I was given a lengthy explanation about how many rugs he cleans and how highly regarded his work is. None of that changed the condition of my grandmother's rug. We left the rug with him to see if anything could be done. He later told my grandmother that it could not be corrected and agreed to refund the cleaning charge. When I returned to collect the rug, he handed me the refund cheque and then told me he would "advise my grandmother not to cash it," although he was giving it to me as an act of good faith. I found that comment incredibly inappropriate. Mistakes can happen in any business. What matters is how a company responds when they do. In this case, an expensive rug was returned damaged, the damage could not be corrected, and rather than being treated with courtesy and concern, both my grandmother and I were met with defensiveness and an unnecessarily aggressive attitude. A refund of the cleaning fee does not compensate for the damage to the rug, and the way the situation was handled made an already disappointing experience considerably worse. Based on our experience, I cannot recommend this company.

I booked Van-Isle Carpet Cleaning when we moved out of our rental house as they were competitively…read morepriced and came highly recommended. Allan arrived on time, was very pleasant to deal with, and he did a great job on the carpets. I would definitely hire them again!

The company responded quite quickly to my comments and came back again to try to remove the urine…read morestain. I think the lesson here is not to buy wool carpets because although they are lovely, they are difficult to clean. The company cares about their customers and doing a good job and I would use them again.

Very happy with the job the technician David did today in our house. Carpets were extremely dirty…read moreand he was very thorough. Pricing was affordable and the service was great right from the time I called to book the appointment. Won't be using any other carpet cleaners after trying Sani-Tech!

I have used other carpet cleaners over the years and these folks are by far the best i have had…read more The whole experience from the first phone call to the Tech fellow leaving my home was comfortable not pushing the extras and did a fantastic job at a reasonable price. I will recommend them to my friends and family on Vancouver island! Thanks folks great business!

Great service, carpets look great and smell fresh. We use him on repeat.read more

I do not recommend this company. Not a fan for the following reasons:…read more - carpet still wet after 27hrs. - lot of stains left behind and George seems to believe that's just how stains are. - he arrived late and left early, which may explain the stains and wet carpet. - he told me "the island is full" in our initial phone call and I was still dumb enough to go with him. I paid and I left it at that. He doesn't seem like the well spoken type to hold a debate civilly. Feel free to counter, but I'd prefer my carpets get redone properly and on your dollar.

Great job. Had them in today to clean 2 area rugs. Price was great. Only took 1hr to do job. Very…read morefriendly. They even cleaned a small coffee stain in tv room for free!

I had some stains that 2 other carpet cleaners couldn't get out. Allstate managed to remove the…read morestains and they never came back.

We were in a rental with cats - when it came to the end of the term, the landlord wanted the…read moreductwork cleaned and no cat hair remaining. Sunny agreed to do the clean and exhibited excellent response and support for our needs - in advance on the day of the clean and afterwards. Strong positive experience here.

The staff member (Logan) was very intrusive and overbearing, treated our house like his own, had no…read morebooties, used my bathroom and sink for his personal comfort, and was, overall, an invasive experience. I would not recommend this service worker back into our home.

Beware; Was quoted $280.00 for cleaning a 10' X 12' wool area rug. Within an hour, had the rug at…read morethe shop and was told price was going to be $420.00. A 50% increase. Do not recommend this business. Darryl Webber

From the owner: We have been serving the Cowichan Valley for almost 25 years, we offer advanced spot removals. At…read moreChris’s Rug and Blind Cleaning, we offer the only rug washing facility as well as Ultrasonic Blind Cleaning in the valley. We service south Nanaimo to shawnigan and out to Lake Cowichan. We also have truckmounted carpet cleaning vans for mobile cleaning services for carpets and upholstery. We also offer bleach spot repairs and colour restoration of flooring as well as.