Great pricing, prompt and great work and excellent customer service. Would highly recommend.read more

From the owner: Top Trade Insulation and Attic is a Vancouver Island owned and operated company serving all of…read moreVancouver Island with multiple teams and head office based in Nanaimo, BC. We are the attic and crawl space specialists providing no-charge inspections and reporting. If needed, we handle your insulation needs, venting, attic hatches, mold stain removal, venting repairs and more. We would love the opportunity to earn your business!

We were visiting Vancouver Island from California and honestly didn't expect to find a full-service…read morebike shop of this caliber in Nanaimo. Coal City Cycles absolutely exceeded our expectations. Our trip could have been derailed when my son's wheel was damaged during a ride. Robin and his crew rebuilt the wheel and had it ready the very next morning. The workmanship was excellent, and the wheel has been flawless ever since. While we were there, they also fitted my son with a new saddle, and he says it's the most comfortable saddle he's ever ridden. They didn't stop there--they helped another friend with a broken wheel, diagnosed an intermittent electrical contact issue on another friend's e-bike, and even set us up with rental bikes so everyone in our group could keep riding and enjoy the day. The customer service was exceptional from start to finish. Robin and his team are knowledgeable, professional, and genuinely care about keeping people on the trails. They went above and beyond to save our riding trip, and we couldn't be more grateful. If you're riding on Vancouver Island, I can't recommend Coal City Cycles highly enough. This is exactly the kind of local bike shop every riding community hopes to have. Five stars all the way!

This is our go to place for bikes, service and accessories. we have been going for years and have…read moreall our bikes from them (some hybrid and some mountain). I cannot recommend them enough! today was icing on the cake when we walked in with my daughters flat tire (she is 11) and she asked them to teach her. I wish I caught the guy's name - he has helped me before and is always so nice. He patiently taught her and she walked out of there with a fixed tire and beaming smile so excited from that experience.

I would like to tac on a few more stars! I am so impressed by this company. Remember when people…read moreweren't out to scam and rip you off, where you can actually trust the situation. Located in Nanaimo, in comes Shawn! Showed up at the house when he said he would, was transparent about how he quotes (BTW, had 13 moving quotes and he charged me a fraction of what the others quoted). He sent me two fantastic, friendly and professional movers who were super capable. Move my massive massage chair from the garage into the house up a curved stair well. All this the same day I called him for a quote. Thank you Shawn for restoring my faith and trust, and know that if we every need anything moved, you are our guy! Happy to refer you, with zero hesitation.

Shawn came yesterday and took our fridge, as well as other items. Excellent service! A wonderful…read moregentleman. They managed to get the fridge downstairs without touching the walls or anything. They were also the most reasonably priced. I was willing to pay extra because of the no fuss, no mess, quick job they did, but Shawn wouldn't take more than he quoted. 20 stars out of 5!

I had called this company at least five times to fix Toilet valves, Taps and tub valves. Yes, they…read morecame out and fast fixed the problem. They gave me bills of two to $300 each time. Each time it was a different plumber, older guys that looked like they were experienced and honest. Now I wonder about that. I had to call him twice for one toilet to come out the second time and twice for a shower to come out a second time to fix the leak They just fixed weeks earlier. I figured it was the luck of the draw all my stuff was leaking until I found out why. The valves were leaking because the pressure reducing valve leading into the house was blown and the was 120 psi pressure instead of the normal 50 to 65 psi pressure. Not one guy from Norm's checked the pressure of the water coming into the house, would've found out the pressure reducing valve was blown, causing all these leaks. Apparently, these valves should be tested every 3 to 5 years and replaced if they're leaking. I did not know this because I come from a part of the country that do not use pressure reducing valves. I Called ServiceXCEL once and they spotted the problem right off the bat and brought it to my attention

Requested a quote for a toilet installation, received two quotes from other service providers but…read morejust a request to phone his office for an appointment. It was a fairly simple quote, replace original toilet with another basic one on the ground floor. Guess he didn't want the business.

When I picked up my eight-year old carpet from Classic Carpet I was amazed. It looked in new…read morecondition. The depth of pile was restored and it was so clean! Highly recommended.

I would not recommend Classic Care Carpet Services based on our experience…read more My grandmother brought in a very expensive Turkish runner to be professionally cleaned. When it was returned, the red dye had bled into the white areas of the pattern and the previously white fringe had turned pink. I personally dropped the rug off and can confirm that it did not look like this when it was brought in for cleaning. What was almost as disappointing as the damage was how the situation was handled afterward. When my grandmother called to discuss what had happened, she was spoken over and yelled at, and was told the rug had arrived that way. It had not. He eventually agreed to have us bring the rug back so he could look at it. I returned it myself. At first, he claimed he couldn't see the problem. When I pointed out the discoloration, he became loud, defensive and argumentative, repeatedly insisting that the rug had already been like that. I explained that it wasn't my rug and that I was simply dropping it off on my grandmother's behalf, but that I had been the person who originally brought it in and knew what condition it had been in. Instead of simply addressing the concern, I was given a lengthy explanation about how many rugs he cleans and how highly regarded his work is. None of that changed the condition of my grandmother's rug. We left the rug with him to see if anything could be done. He later told my grandmother that it could not be corrected and agreed to refund the cleaning charge. When I returned to collect the rug, he handed me the refund cheque and then told me he would "advise my grandmother not to cash it," although he was giving it to me as an act of good faith. I found that comment incredibly inappropriate. Mistakes can happen in any business. What matters is how a company responds when they do. In this case, an expensive rug was returned damaged, the damage could not be corrected, and rather than being treated with courtesy and concern, both my grandmother and I were met with defensiveness and an unnecessarily aggressive attitude. A refund of the cleaning fee does not compensate for the damage to the rug, and the way the situation was handled made an already disappointing experience considerably worse. Based on our experience, I cannot recommend this company.

Jay is very professional & considerate. Calls and lets you know when he's coming. He also lets me…read moreknow what he is doing on the heat pump. Jay also shows me how to work the Thermostat when I forget. I can't say how much I appreciate this company and their service. Marilyn Smith Lantzville

Replaced a very old heating fuel furnace that was at it's "end of life" with a new gas furnace…read more Received a quote from Angelo less than 3 hours from his visit. Becky at the office, answered a few questions and altered our order to include a programmable thermostat with no problems. Sent updated information, and confirmed the install twice, at time of order, and again the day before. Their friendly crew were on time, paid attention to details, kept me informed as the install was happening, answered all questions. They double and triple checked the install. Checked the registers. Insured the gas stove was operating fine before wrapping things up, as the gas was shut off to run a new gas line. Removed the fuel line, shut off the fuel from the old tank and capped it as well. Ran through the thermostat settings. Cleaned up everything and used drop cloths. Place heats quickly, fan is much quieter and can actually be set to lower speeds if desired. The programmable thermostat helps reduce heating costs. So far, I am quite pleased and toasty warm. If I don't update this review, the furnace if working fine. ;)

Very professional services, accurate quotes, great customer service! They work with clients to…read moreensure hazardous materials are removed in the most efficient, cost effective way.

From the owner: We specialize in the removal of asbestos, lead, clandestine labs, and demolition, ensuring…read moreenvironments are left safe for occupancy and redevelopment. Our team comprises industry experts with decades of collective experience, leading the sector in safety protocols and innovative practices. We pride ourselves on our commitment to excellence and have individually built a reputation for reliability and professionalism. We work on projects for a diverse range of clientele, including Healthcare Facilities, Educational Institutions, Government Agencies, General Contractors, and Homeowners. Our mission is to protect public health by managing and removing hazardous materials with the utmost care and compliance with all regulatory standards.