Checked in fast and got seen in the same hour would recommend and the doctor and receptionist are very sweet and professional a great obgyn read more

AllSafe Medical Group - Obgyn - Obstetricians & Gynecologists Near Me - Downey, California

I am writing to formally document our serious concerns regarding your clinic's refusal to provide my partner with access to her medical records, as well as the manner in which this situation was handled. Under the Health Insurance Portability and Accountability Act (HIPAA), patients have a clear and unequivocal right to inspect, review, and obtain copies of their medical and billing records maintained by covered healthcare providers. This includes physician notes, diagnoses, treatment plans, laboratory results, and medical imaging. These rights are established under federal law and are not subject to discretionary interpretation or internal policy modification. Despite this, your office denied my partner's request and communicated that the release of her records was contingent upon providing the name of a pending healthcare provider. There is no provision within HIPAA that conditions a patient's right to access their own medical records upon disclosing future care arrangements. Presenting this as a requirement is both inaccurate and illegal. Additionally, a member of your team suggested that an "exception" could be made to disclose her medical information. Respectfully, compliance with federal law is not an exception -- it is a baseline obligation for all licensed medical facilities. As a result of this interaction, we have filed a formal complaint with the U.S. Department of Health and Human Services. We are prepared to pursue all appropriate remedies to ensure this matter is addressed in accordance with federal guidelines. Beyond the legal issue, we were deeply unsettled by the lack of professionalism and empathy demonstrated during our visits. Patients -- particularly pregnant women navigating an already vulnerable and significant period in their lives -- deserve clear communication, respect, and competent administrative support. The dismissive tone and apparent lack of understanding we encountered fell short of what should reasonably be expected in a healthcare setting. It is our hope that this matter prompts a thorough internal review of both your records release policies and your staff training procedures. Patients should not be placed in the position of advocating for rights that are explicitly protected under federal law. Patients should never need faith, luck, or extraordinary patience to receive appropriate and lawful medical care. read more

"I go to the gynecology office at 8077 Florence (Allsafe), and I definitely recommend them. The doctors are really good--professional, caring, and they take their time with you, which I appreciate. The only thing to be aware of is the wait time. You might wait 15-30 minutes before being seen, and sometimes a bit longer once you're in the room. But honestly, the quality of care makes it worth it. Overall, great service and a team that really knows what they're doing." read more

There staff is rude. They are a very disorganized group. Been waiting over a month for my EDD papers. When you call the operator herself sounds lost and confused. Can't get a straight answer from them and they tell you to go in person just to waist your time and say they can't do anything for you. Worse experience I have ever experienced from a "doctors" office. Only good thing about it, is its cleanliness. read more

Love this obgyn the staff is so friendly!! Care of quality is exceptional I love Dr Barbosa!!

WARNING to pregnant patients: I had an incredibly unprofessional and demeaning experience with Dr. Kenneth Park. During a sensitive physical exam, he used humiliating language, shaming me for temporarily declining a procedure. Furthermore, despite a recent ER visit for severe morning sickness, he refused to provide documentation for my university's Title IX accommodations. He told me 'morning sickness is not disabling' and used a third-party staff member to help dismiss my symptoms. His lack of empathy and refusal to provide medical documentation for a pregnancy complication is a major failure in patient care. Avoid this provider if you want to be treated with respect. On a previous visit, Dr. Jessica Simpson was unprofessional and discriminatory during my visit. Instead of providing medical guidance for a queer person trying to get pregnant, she met me with open hostility and tried to talk me out of my decision to start a family. She ultimately transferred me to someone else because she was unwilling to provide unbiased care. This was a traumatizing experience in a setting where I should have felt safe. read more

I just want to say that SUSIE from administration/office is an angel! She was so helpful, I've been having problems with my insurance and she just wrote down what I needed to say, and made sure that they listened to my concerns. If you need help call and ask for her! I felt defeated for so long and now I feel like I can actually enjoy my pregnancy!! read more

This is the second time I show up to an appointment and after waiting for over 20 minutes am told that they put someone else in my scheduled time slot and asked me if I can wait until after an hour later, when they come back from lunch. If you can find a different obgyn facility, do it, this place sucks. What a waste of my time? My money, my gas, my medical, everything. Your facility is a waste. It's a waste!!! Oh and FYI EVERYONE they dont have a grace period. You either show up early, or you're late and wont be seen. I was only 2 minutes late and the girl at the desk couldnt even check me in because their system was slow. So was I really late? read more

I was sent to this Downey location to do an ultrasound. The office is clean and bright with enough chairs by the waiting area. The receptionist acknowledged me as soon as I approached her. I was called in on time for my appointment. Cherri, the sonographer was great! She is super nice, friendly, and took her time to do her job and answer my questions. The parking structure is all the way at the back. Not too big but you'll be able to find a spot somehow. read more

This location always screws something up. I waiting an hour until approaching the desk and they looked as confused as upset I was. Ridiculous. read more

This place has been nothing but a pain in the a**. They dropped me as a patient when I was pregnant with my daughter because I refused to reschedule an appointment that was all the way in Huntington Park which is a 45 minute drive from me. (because they wouldn't tell me the reason for the visit). Now with my second daughter they changed insurance groups and referred me to a different PCP, that ended up referring me BACK TO THE SAME COMPANY! I'm 37 weeks pregnant now and don't have any OB care. So I don't even know where to go to have my baby!!! Like wtf? read more

Very clean and professional Always make sure I am completely comfortable while waiting and during all exams Every provider I have seen always gives good explanations and is thorough and patient read more

AllSafe Medical Group - Lobby - Obstetricians & Gynecologists Near Me - Downey, California

Wish I would've checked the reviews... my first visit for my pregnancy and they say you can't be 5mins late and they have no grace period and some crap about waiting until 12:20 to see the next obgy if someone else doesn't show... so I sat in front of them and call two other places seeing that all they're going to do is sit me in front of a monitor... I got MLK on the phone and as theyre taking my info over the phone to see me and the lady here says ok ma'am we can see you lol now I'm in a room and they can't properly work the monitor that they say they've been using all morning long lol it's 12:38 mins you lol I just can't make this up read more

The staff is very nice and patient care was great. Answered all my questions and concerns in the room. Please understand that they do their best to see patients in a timely manner. Us women have many questions and things going on that may occupy the staff a little longer than expected in the rooms. Show some grace to the staff and other patients that are being seen ! read more

The ladies at the front desk are rude and act as if the client is a second thought. The location would forget to refill my prescription and I'd have to call them as a reminder. Extremly unorganized. The care quality was mediocre at best. The doctors are quick to dismiss your concerns and try to get you out the door as quickly as possible. Went once and that was enough for me. I'd stay away from this place. read more

This place is terrible. I waited over 40 minutes for the doctor in a freezing cold room. When she finally came in, my appointment was super rushed. Dr. Velasco didn't even ask if I had any questions and essentially rushed me out because it was the end of the day. This is my first pregnancy and so far AllSafe has been a horrible experience. read more

Avoid them if you can. Misdiagnosed. Appears so they can charge twice to do the follow up to correct the misdiagnosis (They tell you that follow up is free, BUT it is actually not covered by insurance so you pay out of pocked). Provider not very professional at all. Asked during exam if XYZ would like to be tested, you say no and then they test you for it anyways and charge you an arm and a leg for XYZ test. Multiple HIPAA violations in the waiting area. All around HORRIBLE experience and extremely pricey for a regular check up. read more

Quality care and amazing staff. Everyone was so attentive and sweet to me and took care of me. I highly recommend this place and will definitely be coming back! read more

I called and gave them my insurance went for my first appointment and gave them my insurance as well. Went in for a 3rd appointment apparently they didn't have my insurance on record. Waited an hour to get helped out with my insurance and my appointment. I also confirmed my ultrasound appointment that day and they call me two days later and say that they need to reschedule me. I told them I can only do that day and they said no too bad you can drive 20 miles out of your way and get seen. Horrible service will not be returning. read more

Back in the day when I had GOOD insurance, I got good doctors. Now I have shit insurance hence the shit doctors I get it. But to have a fucking call center that can't even take my call is next level terrible. Definitely suing this place read more

Happy tears after moments of desperation all thanks to Chantel! If I could leave ten stars I would because her customer service was truly the best I've ever received. I've been dealing with a complicated issue which required ER care - the ER then told me to follow up with an OBGYN but no office wanted to take my case because it was "too complicated" for them. I was extremely confused and stuck. Chantel was the first person (after multiple calls) to actually hear me out and sympathize for me. I am eternally grateful for Chantel and AllSafe Medical Group. If you are looking for an office that genuinely cares about you and your well being this is the place for you! Thank you Chantel & staff! read more

Literally don't come here. LISTEN TO THE REVIEWS-- they're really disorganized. I never ever leave reviews on yelp but this needs to be said. They told me I could do my biopsy under general anesthesia like I asked, and then once I got to the office for my pre op, which was scheduled months in advance, they CANCELED IT DAY OF and said "oops actually no one here's willing to do it under general :)" and tried to just erase my appointment that day because they were "really busy." I had to push to still be seen by the doctor, and once I got to see her I told her I wanted to ask some questions about my symptoms lately and she said NO essentially, that she has a busy schedule that day..... I literally have been writing down my questions in advance to ask my doctor because she "never seems to have time" to ACTUALLY take care of me..... they are disorganized, don't actually care about you, and I'm really looking forward to leaving this practice and going to another one. If that doesn't tell you what this place is like, then I don't know what will. read more

Lol this place calls my hubby and still tries to call me when I moved out of the county to tell me to take down my reviews... no thank you, I said what I said and it's all true. If you don't like it, don't make us feel this way and change it with one small act. But yeah they're still calling me and I'm over 100 miles out of the country now, had my baby at a different location than where they recommended cause I wanted 5 stars service (which I got) This the last post y'all hear from me I descriptively reviewed every detail in my previous postings for how each session went. Review over, before coming to this location unless it's the last place on earth your insurance takes (like mine) so sad it's a clean location, just don't expect top notch service it's a joke. read more

I visited all safe throughout my whole pregnancy and never had a bad experience. I had to go and be seen after having a C-section for my twins. I drove two hours in traffic with two week old twins and had called to let them know I was going to be 20 minutes late. When I got to the office and checked in I was 30 minutes late. I was told to have a seat and my name would be called shortly. After waiting for 30 minutes, my name was called at the desk by some woman who I've never seen before. She told me that they would not be able to see me because I went past their grace period. I tried to explaining that I had called to let them know. I was going to be late and she told me that they didn't get any calls from me. I even offered to show her my call log proving that I had called. I've never been treated so poorly, nor spoken to in such a fashion as this woman was treating and talking to me. Even my fiancé's jaw had dropped. I was so upset I left and told myself I would never go back to this office. I wish I would've gotten her name because that woman should be fired. read more

AVOID THIS PLACE - For my initial appointment, I arrived early hoping that it would help. I still had to wait over an hour before I was even placed in a room and had to wait even longer once in the room. By the time I saw the doctor, I had waited almost 2 hours. I now regret not just walking out. I instead made the mistake of scheduling my follow up appointment with them for September. I received a call a few days before letting me know my appointment was cancelled due to the doctor having an "emergency". I was rescheduled for 11/07 and received a call today (10/30) that my appointment time was changed. I asked why and they claimed it was due to an "emergency" again. (Funny how they have so many "emergencies" at this facility.) I asked if there's an emergency then why was my appointment being moved 15 minutes earlier and told them I can't make it at the earlier time. In addition, when I booked my 11/07 appointment, it was with Dr. Velasco. I was told today that it would be with a male doctor and that Dr. Velasco would be in their Huntington Park office that day. I can only presume my appointment time was moved to accommodate Dr. Velasco going to one of their other offices. I'm done dealing with them and told them to cancel my appointment. I'd rather schedule somewhere where they place importance on keeping their appointments. read more

OK, my experience at first was very good. Dr. Michael was very good got on the ball started moving fast on the things that were wrong with me. I got a lot of blood work done and I did give them urine samples as well. I met with the surgeon for the procedures that were brought to my attention that needed to be done, I believe his name is Doctor Kenneth was the surgeon that was going to give me the consultation. My doctor failed to really go over what exactly he was gonna talk to me about because when I spoke to him and was explaining what me and my doctor were talking about, he said I'm just reading the notes, and he said that a few times I then got frustrated because it seemed like he didn't really care what I was trying to say as a patient so shut down so at the end of the consultation, there was frustration on both ends. I can tell that he was kind of over the appointment and then he asked me so when do you want to book these surgeries I told him I didn't feel comfortable because I feel like the notes that my doctor put weren't what me and her had spoken about fully plus, he was extremely rude. Thank God I had my boyfriend in the room with me had not been there I would've stormed off. I ended up walking out and telling the girls at the front desk that I would call to set an appointment because of my experience at that moment I felt uncomfortable and it was just not the experience I was expecting from a doctor./surgeon! I left bawling my eyes out because as a woman you want to give these men the benefit of the doubt that they care about the profession that they chose and in this case, it was a horrible experience I have already had problems with other OB/GYN, not wanting to do their job and I really had high hopes for this place. I did speak to a supervisor who was extremely helpful and apologetic and understanding. Later to go to my actual doctor to get another referral to find out I am pregnant.. why is my doctor telling me I'm pregnant when I've had multiple blood test drawn and urine samples provided for ALL SAFE MEDICAL GROUP my doctor went over the notes from all safe medical group and was extremely shocked to see that they were pushing these procedures, but hadn't told me I was pregnant which these procedures cannot be done while you're pregnant I am so glad that this happened because I could've lost a baby ! The ULTRA SOUND LADY THEY HAVE AT all safe medical group is super rough !!!! I had read reviews and wanted to give them the benefit of the doubt but OMG THIS PLACE IS horrible ! Not to mention the CHECK in girl ! Sometimes nice and sometimes rude ! PLEASE ASK YOUR DOCTOR TO GIVE YOU ANOTHER REFERRAL DO NOT COME TO THIS PLACE ! Sorry but after finding out I was as pregnant as I was I'm shaking and super upset at this location for dropping the ball majorly !!!! So if it doesn't make sense I'm sorry but I needed to let others know !!!! read more

Here I am sitting in a private room for almost an hour, because they want me to take a pregnancy test to sit down and get results. So her we go getting ready to get seen and hour later and oh well the provider( not the dr) went to lunch. WTH! This is the worst experience and I'm not even having a baby! Future moms, find another place this place is horrible with the worst care. Never in my Life have I experienced anything like this. After all this is will never come back! read more

Have been inconvenienced by this facility and overcharged they do not communicate give wrong information management does not take ownership and talks over you when you try to explain situation they inconvenienced me by having to lose time from work, scheduling me to wrong facilities, wrong treatments, and trying to charge me for these treatments Horrible customer service horrible communication they do not care read more

Went yesterday to the office on Anaheim Blvd in Anaheim .... In a gown for 40 minutes waiting ... Dr. Jessica Simpson needs to be gentle , I have never been in pain over a pap told her to stop , tried again it was better .... She said come back in 2 weeks for the results ... I said NO I will call !! Anyhow they really should send the results to primary Dr.. She said it will be another OV charge to my insurance lol no way doc !! read more

LITERALLY GO ANYWHERE BUT HERE! Got informed that my bc pill prescription was due to expire so I call to make an appointment. I call to see if they will just renew it over the phone since no circumstances have changed. They told me no, that I would have to schedule an appointment with one of their doctors. I specifically asked if this appointment would suffice to get my prescription refilled and was told yes. Luckily, it was just a televisit, so it would be over webcam or something. Great, because, pandemic. My appointment was made for the next week at noon. I was told that I would get a text with a link to input my information as well as pay my co-pay. Well, the day shows up for my appointment and nothing. I called a few minutes past 12 asking what's going on, and they are so surprised that I didn't get a texted link. They say they will send it right away. But nope. I had to call back again and finally they resent it. Filled out my info and paid my $15 co-pay. I get on the webcam with the doctor who I've seen before and this doctor lady is on the condescending side. Like, just a rude vibe. Whatever though. She asked me what the televisit was for and I say it's to renew my prescription. She informs me that since it's been a year since my last in-office visit that I will need to come in for an actual check up. Okay then what the hell is the point of this televisit for?!?!??! JFC. She says a nurse will call me back to schedule the appointment for me to come in. And that was the entire call that I just paid a $15 co-pay for. I didn't get a call back, not surprisingly. So I had to call them. I make an appointment to come in but since honestly this isn't a life or death situation I didn't really think it was wise because this was in the middle of the 'stay at home' mandate. Plus, I've just about had it with this bogus medical office. Co-pays for literally a video call to tell me to come in for an appointment? COME THE F*** ON. Plus, in the past, I've had to come in for appointments where they tell me that all my tests have come back negative (no shit). Seriously, these appointments are always at least an hour wait in the waiting room no matter how early you get there, all for a 40-second meeting with the "doctors." After thinking it over and being fed up, I called to cancelled my appointment. I signed up with Nurx, and there's many other options for those who just need a simple pill prescription. No more endless and pointless and short meetings with doctors who really don't give a shit about anything but collecting your co-pays and then billing your insurance for services that they are definitely not providing. So, my advice to anybody who is even considering coming to this place is DON'T WASTE YOUR TIME. Read all these other reviews and trust me you can find so many better options. read more

I am reading the 1 or zero star reviews and I do not agree. Sure the office is busy. Sure the staff is having an off day here and there but my experience is totally different. I have been coming to this office several visits during 2023 for a procedure that was needed Dr Fan and staff were very kind. He answered all of my questions, and made me feel very comfortable. read more

DO NOT GO HERE IF YOU DON'T WANT TO WASTE YOUR TIME! They just like to give you the run around. I had given them two opportunities (Once in 2017 & 2022), and both times I left dissatisfied and back at square one. read more

Dr Agrawal is rude, NONproactive, unprofessional, didn't take my concerns seriously. I went in because I found out I was pregnant. I had 2 miscarriages in past. Also have PCOS and endometriosis. I went in there early at 5 weeks to see if I can have labs draw, be monitored early, try progesterone and baby aspirin. He completely shut down my request and said well it could be needed but could also harm, instead of saying let's check your labs asap to see if you need this for a healthy pregnancy. He was also asking me questions and one question I didn't understand his and he rolled his eyes at me and then rephrased the question so rudely and showing that we was annoyed. He also rushed thru the whole appt and was yelling prob the whole lobby could hear my business that is suppose to be private. I didn't even get to ask all the questions bc of his demeanor and rudeness was not comfortable at all. . He ordered me an ultrasound and labs literally for over a month later! Which would be around 9-10 weeks.. I knew i wouldn't make it that far. Sucks not to have answers or ever make it past 8 weeks because doctors won't take concerns seriously So I found another OB to take me in and sure enough my progesterone was low !!!! She prescribed it to me but by then I was already actively miscarriaging. If I wouldn't have wasted time with this doctor I could have addressed the issues promptly with my new doc. Sucks not to have answers or ever make it past 8 weeks because doctor won't take concerns seriously. Now 3 miscarriages. read more

It was my first time at this office since I changed my insurance.Came on a Monday it was really busy and loud. Office staff was okay, there was no parking, parked on the street. Once I got there they did take me in quickly met with a nurse practitioner virtually. I spent 1hr and 20 min here and was with a PA and NP for no more than 15-20min with an appointment. Did not meet with the OBGYN to establish care. read more

Beware of this facility .. My daughter scheduled an appointment to discuss the options of birth control with the Physician. She expected the Dr. to explain what kind of Birth Control she would recommend and the side effects . Basically the Dr. was not informative at all and just told her to get birth control pills. My daughter wanted more information on other kind of birth control and Dr. told her if she wanted a IUD they couldn't do it that days soonest available was in 2 weeks . She didn't even want an IUD. She just wanted a Dr. to explain her options ‍.. My daughter was charged $60 dollar co pay which should have been $ 30 dollars . Basically my daughter just paid money and left with no type of birth control. When my daughter asked receptionist what was the $60 for .. She basically told her she didn't know because she was new hire. The medical facility was referred us by Optum.. This was the worst experience. Employees there need better training. read more

The main girl at the receptionist desk with straight long black hair is very rude, I noticed she smiled at others walking into their appointments but gave me and my mom attitude the minute we walked into the doors I don't know if it's cause she didn't want to be here, if she didn't she needs to pick a better career. She really makes the clinic feel hostile. There's no more genuine people in the healthcare field anymore! What also sucks is an appointment was made and they stuck my mom in a room for 30+ plus minutes while assisting other patients, all we came for was results to be read that's it. They don't try at all to make their patients a first priority here it seems like they just want to get their workload done then all sit down and talk by the front desk. I can hear their convos not professional at all read more

Very nice staff, got me checked in real quick, answered all my questions this will be my new OB moving forward for sure!

Wonderful experience all around! Staff was super sweet and got the best Pap smear I've ever had. Painless and quick! Thank you.

Super disappointed with this office staff. I really enjoyed getting my ob care in 2019 when I feel like the Dr's and staff actually cared to make my visits stress free and easy. However this time around in 2024 I feel as the customer care is not a thing anymore. I've had so many issues every time I want my lab results and have to talk to the same lady who answers the phone regularly regarding labs how SHE continuously makes it hard for me to review answers at all cost. As all moms can agree! Finding out the gender of our baby is one of the most exciting things for us to come around about! I work in the medical field as well so I know how EASY this process should be with receiving the gender result, but for some reason this lady has made every interaction I've had with her almost impossible! They NEVER uploaded my results on my patient portal which I don't understand why??? When I called she said "we don't upload those lab results there" HELLO!!! Why not? It's my personal information that SHOULD be uploaded on MY PATIENT PORTAL. Then she kept giving me the round about talking about HIPPA is the reason she can also not email me my lab results? When I have PROOF from her personal email that she has emailed my lab results to me in the past!! but now when it's the most exciting thing for my husband and I to find out she can't email them? Honestly I'm so overwhelmed and stressed out and cannot tell yall enough how this office personal has no sympathy or care for us expecting mamas. & it's sad because this experience alone has left me with no other choice but to look for another office. & it has been about10 encounters where I have called and it's been the same experience so please take this as you will! read more

Very bad service specially the staff and all employees I had my appointment today at 9:20 I was getting 10 minutes late so I was calling to confirm if it's available or schedule again no one answered, After I reach front desk she gave me another appointment at 11:30 but called inside at 12:15 I was dizzy, please don't go with them if you want positive energy around or good vibes read more