I wish there was a six out of five stars to leave. I called in to the sales team and they ended up…read morewalking me through troubleshooting for the issue and absolutely nailed the problem. And now I have to come to terms with the fact I will have to drive an extra 5 miles to buy electronics.

The sales people are pushy. They want you to buy from them. That's why they label your purchases…read morewith an ID that relates the sale back to them. There was ONE person that worked with from 2002 until he left, probably 2018 ish. Great guy. Would listen, then show options, not push for XYZ and unload with the "benefits" of purchases that are fully first world luxury items. The past few years - back to people who will tell you that whatever is in your hand is perfect for you if they think that is what your socioeconomic status can afford. Outside of that, their prices are reasonable, not competitive. The checkout line takes forever, even if there are only one or two people in front as they don't monitor the length of the line and then get sales people to the register with any kind of expediency. It's a fun trip to see a vast accumulation of tech. But it's not so fun when I expect to see someone with a cattle prod come around the corner, looking a bit like someone from Falling Down, expecting me to let them sticker my box to receive sale credit even though they didn't help me select it. And, yes, I agree with the other posts: their service department is...atrocious. If they do know what they're doing, perhaps it's management (fiscal pressures) that don't let them do their jobs, fully. If you go to them expecting any sort of accurate diagnosis with your hardware problem, not to mention fixing it: it's probably better to figure it out yourself if you have that aptitude. If you have a warranty - easy peasy. They give you a gift card and you go to town and get whatever it is you need when your thing breaks. And, of course, warranty sales are VERY important to the sales people. You'll hear about it several times from several people with any purchase from 50 bucks and up.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Speedy, courteous, knowledgeable service at a great price. Give Daniel your business and you'll…read moreagree!

Great place to buy a computer, or components for such. Chuk is exceedingly knowledgeable, helpful,…read moreand generous with his time. Highly recommended!

I was attempting to set up a network adapter by myself, however, it was not working. I called…read moreSkunk-A-Rific and their costumer service was great. They picked up immediately and got right to work diagnosing my problem over the phone. I called them multiple times that day, every time picking up immediately, and they narrowed the issue and told me how to fix it. If I ever have computer troubles in the future this is the place I will call.

Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

Has helped me every step of the way with building a PC and any PC problems I've had. Will be using…read morethem again!

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

From the owner: Sam's Computer Solutions is a trusted and experienced independent computer repair and support…read morebusiness in Cincinnati. We offer a wide range of services, including data recovery, computer networking, and computer support. Our services are available by appointment only, and we offer drop-off and pickup for your convenience.

Wonderful experience here today. My phone screen suddenly went white and resetting/erasing didn't…read morehelp. I brought it here and they advised me of replacement options. They were professional, knowledgeable, patient and kind. They gave me a very fair price and did a wonderful job fixing my screen quickly. I left with a warranty, peace of mind and maybe most importantly, gratitude for kind people who care about and value other people and apply that care in their work. I will return for future repairs. I absolutely recommend.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

I would give 0 stars if I could but there's really no option on Yelp to do that. This business is…read morefake and so is the person. She is a con artist who took our laptop to repair and never returned it. She has since then blocked our numbers and has basically run away with our laptop. Don't do business with Rikki Vaydor Vedder.

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.