Mark johnson was very helpful and communicative ! Would definitely come back because of this guy .read more

If you're looking to build a PC, ask for Andrew Strzok! He's knowledgeable about deals, components,…read moreand up-to-date equipment. He was not pushy at all and gave pretty good suggestions that were even cheaper and better than what we were initially going to get.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

You don't have to be local. I live several states away and Chuc was able to ship me a hard drive…read morewith his operating software on it. He was able to guide me thru installing it remotely and helped me import my stuff from the old hard drive.

Great place to buy a computer, or components for such. Chuk is exceedingly knowledgeable, helpful,…read moreand generous with his time. Highly recommended!

Dean contacted me right away and we set up an appointment for the next day. My computer was not…read moreworking. It would not start at all. I thought it might be the battery but realized there was no way I would be able to open the computer to reach the battery. He came over and almost immediately knew the problem was not the computer but the power cord. He showed me which one to order from Amazon (I would have gone for the heavy duty expensive one, but Dean said it was not necessary). I was up and running the very next day. Thank you Dean and Super Techs.

Dean stopped by on his way home to come help my PC wifi problem. He knocked it out in the hour and…read moregave me the WIFI card and antennas he had on hand. Prepared and excellent and the GOAT. He knew what was wrong immediately and fixed it fast. Saved me from any future wifi problems will 100% recommend him please go to him!!!!!!

Sam was great with my computer. It was an old work computer that was sluggish and still had…read moreobsolete connections to my job VPN. He was able to get that all off and remove files that I didn't want anymore that were work product. He was finished with my Surface in less than 36 hours. Highly recommend him.

My power button on a prebuilt PC broke after 7 or so years of use, took my PC apart and realized…read morereplacing it was beyond my capabilities since the prebuilt used different components than what I was familiar with. I have heard horror stories about 2-4 month wait times for places like from Micro Center so I did a few google searches to find a computer repair shop. I found Sam's Computer Solutions and noticed it had over 100+ 5 Star Google reviews so I gave the shop a call and described my issue. He had flexible and fast availability and I was able to schedule an appointment to drop off my PC within two hours of making the call (the Thursday before Memorial Day weekend). The gentleman who greeted me was friendly, reassuring, and professional. He clearly outlined what options I had, what the price points for each option was, if and how each option would or would not change functionality, and asked which option I'd prefer! He made sure I was comfortable with the pricing before moving forward. It sounded good so I left my PC and he assumed me it was in good hands. I got a text the following Monday morning (A holiday no less) saying my PC was ready to be picked up. The repair cost was exactly the lowest price he had quoted. I made an appointment to pick it up later that afternoon. Upon arrival he described everything he did to fix it (installation of new component, where he wound the additional length of wire if I wish to change the placement of the part, and let me know he dusted everything which I appreciate). I just got home and plugged in my PC and the hardware he installed worked perfectly! I am extremely satisfied with how Sam's Computer Solutions handled me every step of the way from initial phone call to pickup. I can confidently say if you are like me and are not the most tech savvy person, need a computer repair and wish to support a local business I cannot recommend you make use of this service enough! :)

There was absolutely no communication with me about my device until the day I was supposed to pick…read moreit up. The fix was supposed to take a day (we were going to pay extra for the faster fix), and were told a week AT MOST if we weren't going to pay extra. The fix was going to be $80 total. The reality was it took TWO MONTHS to get my device back and I was charged around $150. I had to call them multiple times, stuff always came up with them. I understand that things happen, but they never called us about our device. We always had to call them and there was always a new excuse as to why my device wasn't ready. This seems highly unprofessional and I do not recommend this place to fix your devices. What was supposed to be a simple HDMI cable fix turned out to be far more expensive and time consuming than it was worth. If this place is your only option to get a device fixed, I'd recommend to save your time and money and just buy a new device.

Rikki and his team provide outstanding high quality service! His expertise in hardware and software…read morein an integrated home office environment are second to no other service company I've used. Rikki focuses on the problem from the customer's of view. I've worked with him 4-5 times while setting up my home office, and he will be my first call for any issue I run into in the future.

Great service. Always a pleasant experience and interaction. Would definitely recommend and use…read moretheir services again!

Midwest is is my go to repair center. They are an honest customer centric company. Highly…read moreencourage you to try Midwest for any computer needs.

Honestly, I couldn't say enough about these guys. Forget the Geek Squad and all those other high…read morepriced repair guys. Midwest Protech is the place to go, hands down. I drive to them from Blue Ash. I have family who drives to them from Batavia. It's well worth the trip! You won't find a better experience for computer repair. They are honest and up front. They won't recommend anything you don't need. They had my laptop for almost 2 weeks cleaning out viruses and other issues. I was worried to death what kind of repair bill I'd have. I couldn't believe the price I paid. I would never consider taking my computers anywhere else. Instead of going on and on gushing, I'll shut up now and hope that you find out for yourself how good these guys are.