1. Allison West-Ferguson Re/Max Advantage

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Redlands, CA

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Allison West-Ferguson Re/Max Advantage

5.0 (27 reviews)
Closed • 8:00 am - 8:00 pm

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Happy Homeowners
Leslye R.

Let me take a moment, now that the house is closed and before the chaos ensues to tell you about my real estate agent and how awesome she is. (And also give you background on why I'm so knowledgeable in doing so) From 1999-2001, I worked in Title in CA and Commercial Escrow from 2001-2008 in Las Vegas, NV. When the market crashed my husband and I moved back to CA and had to start all over because we both lost our jobs and along with it our home. In 2010 I went back to working in Residential Escrow. It was a completely different animal. Agents had always been a piece of work, finding one with a soul was rare in my field but there were a few who it was a joy to work with because they were making a crap ton of money and so they were happy to do deals and pleasant along the way. 2008 changed that for many and I got to see it first hand when I went back to Escrow in 2010. Going back, It was my first glimpse into working with residential agents. The ones who had stuck it out were aggressive and frankly, not such nice people. At that point, they were fighting for deals as the market had just started to pick back up. (Hence me being able to find a job again in the escrow field) It only took me two years this time to realize that there was no way I was dealing with how poorly I was treated on a daily basis. During this time was when I met Allison. Now, there were a handful of agents in the office who were kind and nice to work with but I'll tell you what makes Allison stand out and why, after I stopped working in Escrow, she was my first choice and really, if we're being honest, only choice as a real estate agent: 1. Allison knows her ish. Like the ins and outs of real estate. She isn't there to collect a check, she knows what she is doing. And for someone who knows what they are doing being in the business for so long, this is something an agent needs to know because if they don't, you have a client who is constantly calling you because you have to answer questions their agent cannot answer for them. 2. Allison is organized. Like to a T! This is important because in Escrow, you need all your i's dotted and t's crossed and when that doesn't happen closing gets held up and people start getting mad and phone calls start happening... it's not good. If I ever was missing a doc from a file of Allison's, (which let me tell you, rarely happened), all I had to do was call and it was in my hands within minutes. Which goes well with reason 3. 3. Allison is kind. I got treated like CRAP working in Escrow. They say you have to have thick skin to be in that business and boy my skin callused. Working with Allison, I was treated like a person. She was confident in my abilities to do my job and so it was a joy to just interact with her on a daily basis. 4. Allison is funny. Like a kick in the pants, hoot! I love to laugh and it was welcome in the high pressure job we were both in and the high pressure that is selling or buying a home. In 2013, one year after I retired from escrow, my husband and I were ready to buy again. I called up Allison and told her about this crazy idea we had about renovating our home. She took us through DOZENS of homes. We were getting priced out because it was a Buyers market and the investors were scooping up EVERYTHING! We finally found a house in Redlands. Man, it was a piece of WORK and our seller was a nightmare. But Allison took us through the process and we got the deal closed. Fast forward to 2021. Our dream home is complete and now we need to move on and start again. My first and only call was to Allison. (Sorry if any friends who are agents, I've never worked with you personally) Allison seamlessly took care of the listing of our home, AT TOP DOLLAR MIGHT I ADD, and the purchase of our new home. She said she hadn't looked at dumps like these since the last time she took us to look at houses. And this is why I love Allison, she understands the type of home we are looking for and can laugh along with us as we walk through the home with the jacuzzi sit down tub or the awful 70's tiled shower that some only see in movies that shouldn't be watched. Friends, if you are looking to sell or buy a home, I cannot speak more highly of Allison. And that is my PSA for today...

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6 months ago

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Thank you so much Karen! It was my pleasure working with you!

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Ask the Community - Allison West-Ferguson Re/Max Advantage

Review Highlights - Allison West-Ferguson Re/Max Advantage

“She helped me find my house years ago and was very patient with me because it was my first house.”

Mentioned in 4 reviews

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Roth Real Estate Group

Roth Real Estate Group

(105 reviews)

I worked with Glenna from the Roth Real Estate Group Team. I genuinely don't even know where to…read morebegin because I could write an entire novel about how incredible my experience working with Glenna was. Buying a home is one of the biggest financial decisions you can make, and going into this process, there was so much I didn't know. What I didn't expect was to work with someone who would be so incredibly knowledgeable, proactive, patient, and invested in making sure I was making the best possible decisions every step of the way. What impressed me most about Glenna was how often she was already three steps ahead. She anticipated things I wouldn't have even thought to ask about, educated me throughout the entire process, and advocated for me in ways that made a very real difference financially. I purchased a new construction home, and I cannot emphasize enough how valuable it was to have someone who truly understood the ins and outs of working with builders. Glenna knew what incentives were being offered, recognized opportunities that could have easily been overlooked, and negotiated additional builder incentives on my behalf. Those incentives ultimately helped me secure an interest rate that made purchasing my home possible. That wasn't luck. That was someone who knew what she was doing, paid attention to the details, and wasn't afraid to advocate for her client. And that was just one example. Throughout the entire process, she was consistently thinking ahead, communicating, problem-solving, and making sure I understood not just what was happening, but why. I never felt like I was navigating any of it alone. Beyond her knowledge and professionalism, what really sets Glenna apart is how much she genuinely cares. She understood that this wasn't just a real estate transaction for me. This was a new chapter for my family, and she treated it with the significance it deserved. She even went out of her way to make closing day incredibly special for me and my children, which is something I'll never forget. I walked away from this experience with so much more than the keys to my new home. I walked away feeling educated, empowered, and incredibly grateful that I had someone like Glenna in my corner. If you're considering purchasing a home, especially a new construction home, I cannot recommend Glenna highly enough. Having the right realtor matters more than people realize, and I can say without hesitation that having Glenna represent me changed the outcome of my homebuying experience. She's not someone who simply helps you buy a house. She's someone who makes sure you don't miss opportunities you never even knew existed. And that is exactly the kind of person you want representing you when making one of the biggest investments of your life.

Krystal has a great team, and I was lucky to have Glenna as my realtor. Glenna never got tired of…read moreshowing homes to me, and would check in on me to see if anything changed, during this time. She ended up suggesting the home that we purchased. I wasn't even thinking of a new build, but she suggested it because unlike other new builds, it included all the appliances, the window coverings, in the front and backyard landscaping. Then she helped us get a good buyer incentive, which we were able to use to buy down the rate. I couldn't be happier. I recommend Glenna, or anyone in the Roth real estate group! You won't be sorry.

Carlos Gutierrez - Gutierrez Group

Carlos Gutierrez - Gutierrez Group

(72 reviews)

From initial inquiry to well past Closing, Carlos was there every step of the way with consistent…read morecommunication,insight, and empathy. It felt like I was buying a house with my best friend. He was always in my corner and listened intently to my goals and home desires. This was the smoothest process I have ever had and I have bought/sold several. I highly recommend Carlos because he is extremely patient, knowledgeable, and truly does care about helping people find their dream home vs just selling a house. If you are looking for a realtor who will treat you like family, doesn't rush you, consistently communicates, is super relaxed, and always has your interest in mind first - then choose Carlos or anyone fortunate enough to be on his partner team. I should add, he paid for my first year home warranty and as luck would have it, my hot water heater went out 6 weeks after closing. Lucky enough, thanks to Carlos, I was able to replace the whole system (upgrade to tankless even) for only $75 trade call fee!

I meet Carlos awhile back at Porsche Riverside. At that time I wasn't ready to buy a house yet but…read moreI always kept his contact info because he was super nice and seemed like someone I can connect with. Years passed by and when I was ready I gave him a call. We looked at least 6+ houses until we decided on a new KB build in Riverside. He made the whole transition seamless, and was super helpful through the whole process. I highly recommend Carlos if you are ready to buy or sell your home. Thanks again for helping me became a home owner! Appreciate you!

Cristina Caministeanu - Redlands Real Estate eXp Luxury - Cristina Caministeanu, selling homes since 2001

Cristina Caministeanu - Redlands Real Estate eXp Luxury

(16 reviews)

Attaching a detailed list dialed in pleasure to work with. very professional and reliable.read more

Cristina Caministeanu of Redlands CA deserves every bit of praise and recognition she receives…read more Throughout my life, I've had the privilege of seeing outstanding examples of success rooted in one core trait: exceptional communication. My grandfather built a highly respected career through hard work and prompt communication. My father did the same, with integrity and responsiveness as pillars of his success. My father-in-law has always said that "simply answering the phone the first time" was one of the biggest reasons he became so successful in his own field. That's why Cristina stood out to me immediately. I filled out her inquiry form later in the evening, and I'm not exaggerating when I say she called me back the very next minute. From that first interaction, her professionalism, responsiveness, and urgency were obvious. Any realtor who communicates at that level is someone who can get things done--and Cristina is a shining example of that. My wife and I came in as first-time homebuyers. We had already found a home we loved on our own, but we needed guidance, strategy, and the expertise of a truly great real estate agent to help us move quickly and intelligently. Cristina was exactly that and more. We were essentially starting from zero and moving fast--almost spur of the moment--because we found a home that checked nearly every box on our list and wanted to submit a competitive but reasonable offer as soon as possible. Cristina stepped in and made it happen. Through her strong network of top-tier professionals (who were clearly excellent at what they do as well), she helped us navigate the process at the best possible rate and overall cost for our situation. She walked us through each step, made sure we understood the comps, helped us structure a strong and fair offer, and ultimately helped us get under contract. Most importantly, she never pressured us to go beyond our comfort zone. Everything was handled with speed, professionalism, and genuine care. From there, Cristina's communication remained exceptional throughout the entire transaction. She coordinated seamlessly with our loan officer, the seller's agent, the sellers, inspectors, and everyone involved, while always keeping us informed. She answered every question we had clearly, professionally, and with real expertise. As first-time buyers, that level of support meant everything. What stood out even more was how well she truly represented us. Cristina consistently showed that she had our best interests at heart. She advocated for us in ways we didn't even realize we needed at the time--pointing out important details and encouraging us to push for things that genuinely benefited us. Her eye for detail, experience, and willingness to protect her clients made a huge difference. Buying your first home can be stressful and overwhelming, but Cristina made it feel smooth, organized, and as stress-free as possible. Her professionalism, top-tier communication, strong connections, and deep knowledge turned what could have been an anxious experience into one where we felt confident and taken care of every step of the way. I truly cannot recommend her enough. As first-time homebuyers, we feel incredibly fortunate to have had Cristina represent us. She is truly a gem--an outstanding realtor and an even better person. We are so grateful for her help in purchasing our first home, and we cannot thank her enough for making the process so smooth and successful. Top-tier realtor. Top-tier person. Highly, highly recommended.

Brooks Bailey - Serhant - Real Estate Concierge

Brooks Bailey - Serhant

(46 reviews)

Brooks was an absolute dream to work with! From beginning to end, which was a quick and painless…read moreprocess, we were taken care of with the utmost kindness, care and professionalism. Our home sold in record time with no hiccups. We received three offers within the first two weeks and closed escrow in a month. With our plan being to sell our home and move into a rental while we build our dream home, we came up on a huge bump in the road - trying to find a rental. I looked everywhere and called daily, but had zero luck; in the climate of Covid there was absolutely nothing available. In a panic I reached out to Brooks, who promised to take care of us. Like pulling a rabbit out of a hat, he made magic happen. Just days before we had to move out he was able to find us the most beautiful rental accommodations in Redlands, which has been perfect for our family. I have to admit, the process was so quick and stress-free that at times it seemed almost too good to be true and we had to check in with him to make sure it was all a reality. Brooks and his team made our entire process seamless. We recommend Mr. Bailey to all our friends and family and will use him on any future transactions.

Brooks has a truly infectious positivity that makes him a joy to talk to. His upbeat attitude and…read moreenthusiasm are matched only by his incredible professionalism and expertise. It's clear that he genuinely cares about the people he works with, and he brings such a welcoming and encouraging energy to every conversation. Combine that with his deep market knowledge and willingness to go above and beyond, and you have someone who is not just a great real estate agent, but also an amazing person to collaborate with. If you're looking for someone who will make your real estate journey not just seamless but genuinely enjoyable, Brooks is the person to call!

Allison West-Ferguson Re/Max Advantage - realestateagents - Updated October 2026

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