My dentist appointment was way overdue and I'm so glad that I was able to find Dr. Palola on Yelp…read moreand that they were accepting new patients. I had called other places, left messages, and not heard back. Which made me put off seeing the dentist even more. But the customer service here is top tier. Everyone is so friendly and professional. Dr. Palola's office in Waipio is located on the second floor, near the Waipio Costco next to the Starbucks. The office is clean and actually kinda stylish. I like the archways in the office and I was given a brief tour when I came in, which I liked because knowing my surroundings helps put me at ease. They go above and beyond to make you feel comfortable, they had a comfort menu with everything from blankets to a t.v. screen with Netflix. I only wish that I didn't procrastinate and made an appointment to see Dr. Palola sooner.

Dr Palola and her team are exceptional. I am a dental professional myself who has worked at over 12…read moreoffices so I know a good office when I see one. When I needed to choose an office for me to be a patient, I didn't take it lightly. Dr Palola and her staff exceeded my high expectations. Their front office staff were so professional, welcoming, and accommodating. Her dental assistants were friendly and personable. I felt so comfortable. Dr Palola spent so much time with me to hear me out and to explain everything. Ten stars!

Dr.Hironaka and associates.Very professional and friendly.I am thankful for his craftsmanship and…read morethe care and knowledge for his craft.I also appreciate his staff who are always friendly and welcoming.Thanks you guys...

The quality of dental care here is exceptional, well organized and ethically responsible. I've been…read morecoming here about 4 years since my old dentist retired and his replacement was in love with the drill. From the moment you enter the front desk immediately checks you in, the bill is reasonable and fully itemized including what insurance covers. The wait time is never long and the waiting and exam areas are modern and simple and always spotless. My dental hygienist Jeff is gentle but thorough, extremely professional and knowledgeable and even found a way to get me fluoride treatments covered by insurance as an adult due to a medicine I take that causes dry mouth. This is someone who really cares about doing a great job. Dr Nishihara is here to give your teeth the best chance to last your lifetime. An intact tooth is the best tooth, and careful evaluation is always done before considering drilling. His exams evaluate your bite, cancer screening and discussion of issues like teeth grinding and flossing in a non judgmental manner. We could all floss more, right? I can honestly say I take better care of my teeth since I started coming here. I wish I had discovered them sooner.

been with Dr Nishihara for many years now wouldn't change always visit there, staff is very…read moreprofessional very helpful. Always a great visit.

Shout out to Dr. Michelle Zhou she is the best dentist I've seen throughout my 65 years. She…read moreprofessionally explains everything on your procedure your options when you're on a budget suggest what will work for you long term other doctors I've seen give limited options I give her five stars Im so happy to have found her I highly recommend her to all that maybe looking for a dentist . The office is clean and quaint her staff is great love the dental hygienist Heide. Thank you Dr. Zhou for crossing paths with you I'm sticking with you forever!

I was not going to write a review, but I thought about other patients who seek thoughtful and…read moreconsiderate dental care. I will preface that I retired from the medical community after 20 years of service. I'm disappointed to see that patient care and customer service are not a priority in this office. I scheduled an appointment two weeks ago. I had to take 4 hours off to come to my dental appointment and to put it in perspective my wage for 4 hours is $160. First off, I did not receive an appointment reminder. I looked on the website an hour and a half before my appointment time to confirm my own appointment because the website lists they are closed on Friday's. Receptionist states they were open and I let her know that the website says differently. Secondly, I arrive at the dentist office "on time." Finally, Surprise. Surprise. Door locked. I called the office --once again -- because I did not realize there are two locations in Waipahu. It would be nice if there was a note on the door or the appointment clerk directed new patients to the correct office in advance. I will not be using this office for my families dental care needs.

Great customer service. They automatically talk to you like your family. Mind you I'm a first time…read morepatient. Doctors are so thorough...and hands aren't heavy why cleaning my teeth!!!

Truth is, Dr.Lum is a credit to his profession, sincere, kind, professional and his staff the same…read more Rarely do you find such compassion and I will have all future dental done here...I am a very picky person and they exceeded my expectations....

Nice office with very nice receptionist, gentle care and fast service. I saw the younger Japanese…read moredentist. He was very gentle and explained everything to me.

5/28/26 - Six-month checkup for teeth cleaning by the hygienist and visual inspection by the…read moredentist. Everyone friendly and professional. Appointment was also on time. Highly recommend. Tip for security code at door: Enter slowly.

This clinic is wondering & have the most kindest people you will ever meet! Very welcoming & I love…read morehow they remember you. You're not just a patient to them, but you're part of their family. Every visit they always ask how's my family. I love being part of the Smile Dental Center's family & how much they care for my oral health.

My family and I are new patients to the dental practice. The dentists, hygienists and staff…read moremembers took great care of our needs and were personable and super friendly.

7-2-2025 16 aligners worn; buttons removed from teeth; photos and scanning of teeth completed. In…read moreone week, just wear during sleep when final retainers arrive

My dental crown came off and my regular dentist has since retired. Since Dr Fujimoto had great…read moreYelp reviews and was close by I decided to try here. Dr Fujimoto and his staff is very professional, kind and caring and his office is very clean. I am definitely coming back for cleaning and regular check ups. Thank you so much for squeezing me in to reattach my crown!!

I've been seeing Dr. Hiramoto for a few years now. The office is always clean, everyone is super…read morenice and the doctor is friendly and knowledgeable. The hygienist is very good too. She's gentle and does a good job. I would totally recommend Dr. Hiramoto.

I initially called Dr. Hiramoto's office for a second opinion, a cleaning and possibly a new…read moredentist. I'm one who had many, many "bad" dental experiences. Speaking on the phone to Jo and Corie to make the appointment was a positive first impression. They don't realize how relieved I felt. Both were so nice, welcoming and compassionate. In fact, setting foot in the office was a good feeling. My fear seemed to have disappeared without even realizing. When I met Dr. Hiramoto, my overall well-being was his priority. He was aware of my allergic reactions and gave a brief consultation before the exam. I was greatly impressed with Dr. Hiramoto's vast knowledge and "keen insight." I liked that he looked at the overall picture instead of just my immediate issue. After the exam, he provided a solution for my situation, made a quick phone call then explained the plan to me. I knew at that moment, Dr. Hiramoto will become my new dentist. Assistant Genie, so polite and nice, and Hygienist Raena, who gave me lots of useful tips - also made my first experience a pleasant one. After my second visit today, all I can say is that I feel blessed and grateful to have found Dr. Hiramoto and his team. They all lifted a heavy burden off my shoulders; especially, after going through over a year of frustration and uncertainties with a previous dental experience. Thank you!! If I could add on another star to my rating, I would. Dr. Hiramoto is AMAZING!

Today was my first visit to Dr. Jennifer's office for a dental cleaning, and I had an excellent…read moreexperience. From the receptionist to the dental staff and Dr. Jennifer herself, everyone was welcoming, friendly, professional, and caring. This was one of the best dental experiences I have ever had. The entire team made me feel comfortable and well cared for throughout my visit. I truly appreciate their outstanding service and have already scheduled my next appointment in six months. I will gladly recommend Dr. Jennifer's office to anyone looking for a great dentist. Thank you to the entire team! June

Because our medical changed, we were told they no longer can except us as patients even though we…read morehave been going there for years. This is not the way retired kupuna should be treated, very disappointed.