My dentist appointment was way overdue and I'm so glad that I was able to find Dr. Palola on Yelp…read moreand that they were accepting new patients. I had called other places, left messages, and not heard back. Which made me put off seeing the dentist even more. But the customer service here is top tier. Everyone is so friendly and professional. Dr. Palola's office in Waipio is located on the second floor, near the Waipio Costco next to the Starbucks. The office is clean and actually kinda stylish. I like the archways in the office and I was given a brief tour when I came in, which I liked because knowing my surroundings helps put me at ease. They go above and beyond to make you feel comfortable, they had a comfort menu with everything from blankets to a t.v. screen with Netflix. I only wish that I didn't procrastinate and made an appointment to see Dr. Palola sooner.

Dr Palola and her team are exceptional. I am a dental professional myself who has worked at over 12…read moreoffices so I know a good office when I see one. When I needed to choose an office for me to be a patient, I didn't take it lightly. Dr Palola and her staff exceeded my high expectations. Their front office staff were so professional, welcoming, and accommodating. Her dental assistants were friendly and personable. I felt so comfortable. Dr Palola spent so much time with me to hear me out and to explain everything. Ten stars!

Today was my first visit to Dr. Jennifer's office for a dental cleaning, and I had an excellent…read moreexperience. From the receptionist to the dental staff and Dr. Jennifer herself, everyone was welcoming, friendly, professional, and caring. This was one of the best dental experiences I have ever had. The entire team made me feel comfortable and well cared for throughout my visit. I truly appreciate their outstanding service and have already scheduled my next appointment in six months. I will gladly recommend Dr. Jennifer's office to anyone looking for a great dentist. Thank you to the entire team! June

Because our medical changed, we were told they no longer can except us as patients even though we…read morehave been going there for years. This is not the way retired kupuna should be treated, very disappointed.

I'm very pleased with the visionary, top quality, professionalism, and higher level of dental care…read morethat I currently require from day one till present. Dr. Blake and his team also takes into consideration patients' complete medical and dental history. For example, using composite resin instead of silver amalgam for fillings to achieve top quality results while factoring in allergies. Highly recommended switching to Biotene products to relieve dry mouth which I didn't know I had and has been a daily lifesaver. Seeing the same level of dental care that my son received, business hours, closer commute via home, and work prompted an urgency to switch dentist. My only regret was not switching earlier. One of my friends also switched dental care to this office after reading the first review regarding my son's visits. I didn't find out till my dentist informed me and thanked me for the referral. Later, she informed me too. I'm equally happy!

I'm a relatively new patient here. My former dentist for years C. Tamura passed away and I needed…read moreto find a new dentist. APCD was recommended to me. The front desk staff are very polite and dental hygenist are excellent. The dentist even worked me on for an emergency tooth fix after chipping a tooth. So I basically look forward to visiting the dentist here. I had a recent visit and everything went great until I got home. I had an appointment after working a 16 hour shift. I was very sleepy and headed home upon completion of my appointment. I'm at home getting into bed and I receive this call from this obviously angry poo person. I'm like can I help you. She went into this diatribe about how I left without paying. (My $12-20 copay) I explained I'm very tired and need sleep. I'll take care of it after some sleep. But no she wouldn't have that. It's early how can you be that angry this early in the am. I can't believe I'm saying this but I was waiting for her to say she was ready to send me to collections it was that bad. Apparently I was really bothered by it because I'm not able to sleep now and I've gotten home I decided to give the operation a call because this person definitely needs to not be communicating with patients because they have zero customer service skills. I've been in the medical field for 22 years and I've never talked to a patient like that ever. On my call I asked that somebody that was at the office front manager give me a call and they said that there is no front manager so maybe that's the problem. I did request if they could have somebody of some stature give me a call back so I could explain the situation because this person should not be around talking to or any form with patients. I'm hoping somebody is going to give me a call back otherwise I guess I'm going to have to leave a really good dentist and really good front office staff and find another dentist. Mainly recommendation if you're going to be dealing with patients try to do it with a little Aloha or at least print pretend to have some Aloha and want my business.

The quality of dental care here is exceptional, well organized and ethically responsible. I've been…read morecoming here about 4 years since my old dentist retired and his replacement was in love with the drill. From the moment you enter the front desk immediately checks you in, the bill is reasonable and fully itemized including what insurance covers. The wait time is never long and the waiting and exam areas are modern and simple and always spotless. My dental hygienist Jeff is gentle but thorough, extremely professional and knowledgeable and even found a way to get me fluoride treatments covered by insurance as an adult due to a medicine I take that causes dry mouth. This is someone who really cares about doing a great job. Dr Nishihara is here to give your teeth the best chance to last your lifetime. An intact tooth is the best tooth, and careful evaluation is always done before considering drilling. His exams evaluate your bite, cancer screening and discussion of issues like teeth grinding and flossing in a non judgmental manner. We could all floss more, right? I can honestly say I take better care of my teeth since I started coming here. I wish I had discovered them sooner.

as always, this past visit/procedure was bar none. excellent staff and Dr. I won't go anywhere else.read more

Great customer service. They automatically talk to you like your family. Mind you I'm a first time…read morepatient. Doctors are so thorough...and hands aren't heavy why cleaning my teeth!!!

Truth is, Dr.Lum is a credit to his profession, sincere, kind, professional and his staff the same…read more Rarely do you find such compassion and I will have all future dental done here...I am a very picky person and they exceeded my expectations....

Shout out to Dr. Michelle Zhou she is the best dentist I've seen throughout my 65 years. She…read moreprofessionally explains everything on your procedure your options when you're on a budget suggest what will work for you long term other doctors I've seen give limited options I give her five stars Im so happy to have found her I highly recommend her to all that maybe looking for a dentist . The office is clean and quaint her staff is great love the dental hygienist Heide. Thank you Dr. Zhou for crossing paths with you I'm sticking with you forever!

I was not going to write a review, but I thought about other patients who seek thoughtful and…read moreconsiderate dental care. I will preface that I retired from the medical community after 20 years of service. I'm disappointed to see that patient care and customer service are not a priority in this office. I scheduled an appointment two weeks ago. I had to take 4 hours off to come to my dental appointment and to put it in perspective my wage for 4 hours is $160. First off, I did not receive an appointment reminder. I looked on the website an hour and a half before my appointment time to confirm my own appointment because the website lists they are closed on Friday's. Receptionist states they were open and I let her know that the website says differently. Secondly, I arrive at the dentist office "on time." Finally, Surprise. Surprise. Door locked. I called the office --once again -- because I did not realize there are two locations in Waipahu. It would be nice if there was a note on the door or the appointment clerk directed new patients to the correct office in advance. I will not be using this office for my families dental care needs.

7-2-2025 16 aligners worn; buttons removed from teeth; photos and scanning of teeth completed. In…read moreone week, just wear during sleep when final retainers arrive

My dental crown came off and my regular dentist has since retired. Since Dr Fujimoto had great…read moreYelp reviews and was close by I decided to try here. Dr Fujimoto and his staff is very professional, kind and caring and his office is very clean. I am definitely coming back for cleaning and regular check ups. Thank you so much for squeezing me in to reattach my crown!!

Nice office with very nice receptionist, gentle care and fast service. I saw the younger Japanese…read moredentist. He was very gentle and explained everything to me.

5/28/26 - Six-month checkup for teeth cleaning by the hygienist and visual inspection by the…read moredentist. Everyone friendly and professional. Appointment was also on time. Highly recommend. Tip for security code at door: Enter slowly.

Needed to do some work while I was waiting, but was told that wasn't possible. Just wait and do…read morenothing. Very disappointed with Dr Tran!! Definitely no aloha from this person. The staff was great, but Dr Tran, not so much.

Staff is amazing. Informative and great customer service. Doctor had some bedside manner that I…read morethink could be better especially dealing with parents of children. But my son really liked the doctor was very comfortable with her. Doctor did an amazing job on his gum surgery. She was Informative of his care. My son is doing great. We are so blessed to have this doctor .

-I had a dental emergency in the middle of the night and needed an emergency root canal…read more -First thing in the morning I was able to ask for assistance and the office was able to get me seen that same-day and do the full root canal procedure right before the major thanksgiving holiday. I do not know what I would have done if they were not able to help me. They did a great job and I would 100% go here again if I needed to!

Never thought I'd ever have to get a dental procedure done but so glad I got a referral for this…read moreplace. They are so thorough. Dr. Yorita talked me through the whole process before we did the procedure. She is very knowledgeable of what she does and highly recommend. I wish I got the name of her assistant because she was great, too. From the moment I entered the office to when I was done, they were all very nice. Great customer service. Thank you Aloha Endodontics!