Great experience! Fast! Everyone was very gentle and friendly. 10/10. Will be returning in 6 months.read more

Let me start with calling in to gather information and make the appointment. They answered my…read morequestions and were very informative and I felt very sure about choosing them. I loved the answers they gave me. When we finally went in, the front desk care was top quality. The ladies are so nice, caring and just like your loving aunties. That first impression was so great! When we went back, the hygienist was amazing with my 2.5 yo. My daughter usually hates brushing and it's a daily struggle with her; but with this hygienist, you would never know. You would've thought she loves brushing and loves the dentist. The Dr was great as well. Everyone was very personable, made me and my daughter feel comfortable and overall great service and care. I'm glad I didn't go with the my other option. I am now scheduled there myself and they will be our dentist from here on.

In my 59 years of life, I've had lots of dental work done like we probably all have but I've never…read morehad anything. This high-quality just amazing the docs that run this place it's a family business. They date back to when they were trading chickens for dental care that's how long they've been around.. you won't find a better group of dental professionals than you will hear barn. I wish I could take them with me to leave the island and go back stateside with me and I'll tell you what the best ever out of all the dinners I've been to all over the world by far the best.

I arrived early,.. ladies greeted me by my first name as they usually do,.. my dental assistant…read moretook me in early, checked my teeth and gums, made recommendations, did a good cleaning and cut me loose. I always get the best treatment at Kanemura's! Thank you ladies!!!

Patient Man Options…read morePersonable Down to Earth personality Excellent Staff Highly recommend

Dr. Nihei is very professional and very caring person. His…read morestaff is very friendly. Dental hygienist does a great job of cleaning your teeth and very friendly.

I have recently had a rough go with dental issues and needed to have a root canal / crown done (at…read morea dif surgeon.) I then made a separate appoint at this dental office to access some issues that were pointed out to me by the surgeon who did my root canal. I am generally very nervous at the dentist - plus I just had a root canal which was traumatic in itself. This office was a breath of fresh are. Dr. was not only friendly and personable but she was excited to talk in detail about my issues and treatment plan. I appreciate the attention to detail but also that I wasn't rushed in and out. We made a plan for my teeth and I am looking forward to coming in for my filling. I will update once it is done. Mahalo

This place has excellent treatment toward their patient. I went to this place to clean my teeth…read morethat was overdue. Also, the did extra mile to have another pre auth due to my teeth need a deep cleaning. They have excellent staff who are friendly and kind. They called me back within a few minutes after I left a message. Finally, the nurses and the dentist are kind and polite.

We are very satisfied. All of your clinicians are professional serving professionally in their…read moreparticular profession! Otis & Myong Your team gets a five star rating

Friendly, professional service! Maria is the best! Appointment starts on time and ends on time…read more Great to have appt reminders by the office staff! A+

I've been going to Dr. Kamisugi for around 20 years and "its too bad that rating goes up to only 5…read morestars". The staff of Dr. Kamisugi is always professional and friendly. I would rate this clinic as the best.

Love Dr. Kamisugi and his staff. I've just started seeing them for a year but have been coming…read morehere for longer. This is my husband's dentist, and I would come with him (when we were just dating) years ago. My in-laws also come here and have been coming for years before I even started dating my husband. Our soon to be 4 year old daughter has been coming here since she had her first tooth. Located in the Wahiawa Town Center, there is ample parking. We usually schedule our appointments first thing on a Saturday morning. So we've never experienced the area to be busy or otherwise. We live in Mililani Mauka. So it's such a short drive for us. We can get there in 10 minutes tops. The front desk help is ALWAYS super sweet and friendly. She knows us really well. I guess because our entire family goes there. She knows all of us in the family. The hygienist is really good and thorough. She really does a great job. She's totally cool. Dr. Kamisugi is extremely friendly and positive. He was so patient with our daughter on that one visit (I think she was about 1 1/2) she was about ready to cry. He was very good with her and spoke to her and was able to calm her down. The staff here is so local with such an "ohana" vibe. I really appreciate that. They're super cool. They allow my daughter to lie down on my husband as she gets her teeth cleaned. Let's just hope my daughter grows out of that. =)

Let me start off by saying David Lum himself is so kind and great!…read more His staff however make me never want to go back... To preface this, I have been going to them for years and have put up with a lot of crap from the workers but today, wow, made me never want to go back.... About a year ago the older receptionist gave me a lot of attitude and I don't even think she's a dental hygienist but she told the hygienist she'd handle my cleaning.... And of course, wouldn't you guess it? She claimed to have found 3 cavities.... I had eaten a protein bar earlier in the day and when Dr. Lum came in to see me I told him that and he said the "give" in the tooth the lady claimed she found could have been that. Seriously.... How dishonest.... Felt like she was just trying to create something wrong so I would have to spend more money to take care of it... Ever since then I have been so skeptical going back... I don't know the older receptionist's credentials so I didn't report it when it happened... Today, I got to my appointment early and they took me 8 minutes late. The dental hygienist I had felt like she was new... she had no spatial awareness whatsoever and as soon as she leaned me back she shoved the plaque scraper in my mouth and made me tongue bleed... She did my x-rays and kept pushing the machine against my face... Then as we were going through the cleaning she kept jabbing me with her tools and there was a point where she stuck the water sucker to the inside of my cheek to make it stay.... I move it off because it was uncomfortable... When she flossed my teeth she let the used floss drag across my face as she tried to get my other teeth... Then at the end after Dr. Lum had seen me and left, she apologized for stabbing my tongue and blamed it on me saying that my tongue moved and that's why I got stabbed.... Since when is that an apology? She basically told me "I'm sorry it's your fault"... I wasn't speaking or even moving for that matter... My teeth weren't problematic before my visit and it took an hour after my visit for my gums to stop throbbing ... She said she found my plaque on my top teeth yet my bottom teeth/ gums were in a lot of pain after the appointment... I thought back to my appointment before this one when the receptionists gave me a little calendar and they asked me why I go to them and not somewhere closer the where I live... Both the younger and older receptionists made me feel unwelcomed with that comment so I guess moving forward, I'll be looking for a new dentist... In the years I've went here, I have had one dental hygienist I liked and the Dr himself is great.... That's why they get 2 stars... For them.... They are the real MVP's/ stars... The rest of the staff there though, no thank you... I do not recommend this place! Unless you like waiting past your appointment time, getting bogus claims you have cavities that the doctor confirms really might not even be one, dental hygienists that make you bleed and your gums throb, and unfriendly receptionists ...

After 36 years of loyalty to my dentist it was time to move on after his unfortunate passing. It…read moretook me almost a year to find someone worth trying. I searched Google and Yelp reviews and called around to a bunch of different places before settling on Dr. Lums office. I was impressed with the young lady that took my call. She was very pleasant and knowledgeable about the insurance and benefits. She informed me that my insurance allowed my family a cleaning every 4 months instead of the customary 2x a year. This was never told to me before from my long time dentist. I was unable to schedule an appointment for all 4 of us the same day because of the availability of dental hygienist but we were able to get us scheduled 2 at a time a couple weeks apart initially. Unfortunately a couple weeks after scheduling I got a call that my daughter and I would have to have our appointments pushed back to a couple weeks after my husband and son because one of their hygienist wouldn't be in. I was annoyed at first but because we were able to be scheduled a week and a half after my husband and son I didn't mind. Come appointment day I was very pleased with the office space and staff. Everyone was very nice and the office was clean and comfortable. Dr. Lum took all of 5 minutes with me after the hygienist cleaned my teeth but I didn't mind because I didn't have any questions or concerns. I look forward to continuing my family's care here and am grateful I found this office.

I've gone to this dentist for over 20 years and I'm leaving...not because of the dentist but…read morebecause of the poor customer service. I asked for an invoice outlining my charges and the receptionist can't even give me one with the date of service printed on the form. I've also had problems with them over billing for a period of 8 years and then only reimbursing me for 4 of those 8, not providing me a written invoice at the time services are rendered...and the worst of it all is the attitude...I'm done. I'm sure that there are other practices that treat their patients a thousand times better. I'm the last of my family to leave this practice...i was hoping for a positive experience but well...I was again disappointed.

This is my first time visiting Dr. Kobayashi and his staff. I had to fix a tooth and his…read morereceptionist said she would call me if anything opened up, and she did as promised. Now, like many people, I'm afraid of going to the dentist, so I had delayed taking care of this until I couldn't wait any longer. Especially since I wanted a new dentist. Dr. Kobayashi was excellent and the appointment went well with little to no pain. My tooth looks great! I will start going to Dr. Kobayashi from now on and bringing my family here too! Friendly staff and family oriented they made me feel welcomed and very comfortable.