I would like to start my review off about this company by saying, "OH my goodness!" Using their…read moreservice was the best experience i have ever had! My mother's home going Service was October 18. 2025 and I wanted her body to be taken into the cementary with horses and a buggy. John told me he was unable to do it because he had to do his dad's service the same day,but gave me two other referrals. I called and neither one had availability, I text John back and told him how disappointed i was. Around a half hour later, John said he would do his dads funeral and then move some things around just to do it! He had his secretary Veronics set things up. She was so pleasant and was like a breathe of fresh air! That was a miracle that John said he would do it! The horses and carriage were simply Beautiful and Elegant! Even the way the horses galloped into to cementary! I've never seen something so beautiful! ​ Please, if you are thinking about having a special occasion or doing something like this, call John and his assistant, Veronica, you won't be dissspoined with their services! ​ ​

I hate to say that I am extremely disappointed in the way my entrance turned out using Top Hats and…read moreTails. I spent a lot of time, effort and money and chose your company because of the Cinderella carriage and strong recommendation from the venue I chose. This mixup of the carriage and wrong horse ruined my entrance. My parents and I drove over an hour each way to come to their farm and view the Cinderella carriage along with the horse that would be arriving for the day. I had a very nice time, and we bonded over the vision that I told them I've had since I was a little girl. I confirmed the Cinderella carriage and the dark horse (Big Billy or Lilly) live in person, over the phone multiple times, on the contract, multiple emails, and on the deposit payment even the final week before phone confirmation. Two weeks before the wedding Rose didn't know I had a contact and I had to Resend it to her along with the proof of PayPal payment confirming the Cinderella carriage. The day of the wedding moments before I was to be escorted in the carriage to walk down the aisle, I walk out of the venue to get into the carriage and it is the wrong one! It was very upsetting and just crushed me. There was nothing that could be done and what other option did I have being a mile away from the ceremony- so I got in. This was a huge mistake and was the most important part of my wedding! To top off the awful feeling of that day with the wrong carriage -I then saw guests of the hotel going for carriage rides (not even my guests) around the parking lot which completely stole the spotlight and significance of my entrance that I paid for, for my big wedding day. Out of respect for the company I sent my feedback via email to hopefully come to a conclusion to make it right. John Called me immediately and said " how do I make it right" After no response for over 2 weeks they responded to my email saying " We did provide you with a service, at your option" WOW After several other attempts to communicate they have not returned any line of communication. You provided me the WRONG service at a point that I had no option. I did not receive the service I paid for or we agreed upon. I'm a little shocked that's the stance you chose to take when you put me in a very uncomfortable situation just moments before I walk down the aisle on my wedding day. I was all by myself, on the opposite end of the hotel. What was I going to do at that point- I was completely in shock and removed from the entire wedding and the entrance point of where I was to meet my father. How Else was I supposed to get there? My only option was to get in the carriage. I am appalled by this companies lack of professionalism and not having any consideration for such a big mistake on my wedding day to rectify the situation. As a business owner, you should care more about your customers by providing the right service. You've intentionally kept the bad taste in my mouth when you could have made some sort of amends when you said you wanted to make it right, but didn't follow through. I never thought that you would have made so many mistakes but secondly how you would run your business when I came to your house and met you, what a shame. Regardless of retiring that you mentioned on the phone, your integrity is disappointing.

This company has moved me from the Eastside to Oxford and stored a few things along the way. Never…read morea issue, nothing missing and a great crew. This last week I had the fortune of getting a newer sectional couch from my neighbor. However, I am up in the years and no equipment to move it down one driveway and up another. I reached out to John, the owner, who still had my number saved and explained my small need but in a big way needed assistance. John was able to give me a fair price and time frame under 72 hours to complete our needs. His crew of Shawn, Brad and Kayden were energetic and happy to help. I would definitely recomment Personal Touch Movers, John and crew to anyone.

We are missing a lot of important things. This was a 10 mile move, not long distance. We tried to…read morecommunicate with John, the owner, but all he would say was that he has been in business for 34 years! I guess he thinks that makes him above making a mistake. Then his wife came to get paid and she was hostile and demanding. I told her we needed to discuss the fact that we had items missing and she pointed to 2 tall boxes and rudely said "you aren't unpacked" I replied that we had opened the boxes and replaced the items in the boxes and the silverware was not in either box. She demanded payment, I handed her the check and she stormed off shouting for us to never contact them and that she HOPED MY DOG GOT SICK! They packed the rooms that have items missing, a huge set of good silver, a credit card that was just received and still in the envelope with things in our desk, a big three ring binder type check book as well as other contents in the desk. My tote bag that contained personal items, think purse, is also missing. Why would they even think I would want them to move that? When I mentioned it to the wife her rely was "if it was in the office and they were packing the office they had a right to move it." We had other issues with them, they used an excessive amount of paper, which made more boxes and then charged more than the contract. When I say excessive I mean 20 to 30 sheets of paper in the bottom of the box, 6 full size sheets per light bulb, multiple sheets on Tupperware, and 20 to 40 sheets on top of the items in each box. Every box items were wrapped in excess. The other issue is they did not put down runners the day they packed and my light colored carpet is filthy, it did not have black streaks on the edges of the steps and the back of each step where their feet hit it, overall the carpet is very dirty and it was not before they packed. They packed on Sept.15 and moved us the next day. All boxes have been opened and these items are not here. They will not return our calls or text. When all a man can say in response to our concerns is that he has been in business for 34 years I think he has more ego than knowledge. At least respond to your client who trusted you with their possessions.

Had them install a Generac generator for us. These guys are real professionals.Quality of work is…read moretop notch, communication was great.Would highly recommend.

This is such a wonderful business! They installed our whole house generator and do all the service…read morecheckups for it. The technicians are always so kind, courteous and knowledgeable!

My carpet had not been cleaned in five years. I couldn't believe how great it looked when they…read morewere done. It looked brand new again! I would highly recommend them.

We've used Lapeer Steam Cleaning several times over the years, and they always deliver. This time,…read moreI didn't think they could get out a huge coffee stain right in the middle of our living room carpet. I was wrong--completely. It's like it never happened. Honestly, I was blown away. Highly recommend Lapeer Steam Cleaning!

They are a great business with nice employees Great used…read moreequipment It's tractor heaven

I bought a 30-year old baler from these folks recently. They worked with me on the price, helped…read moreme arrange transport, and even helped me resolve an issue with the baler after the sale. Let's just say that customer service is alive and well at Nolan's. Talk to Dave or Anthony, they'll take care of you.

First time we called Eagleton our system had never been cleaned and it of course was the dead of…read morewinter almost 16 years ago. They came out right away and helped us dig down to complete the cleaning. A few years later we called again and after digging we decided to go with risers. Best decision getting risers with Eagleton. They are the friendly, courteous and professional. I would recommend them to everyone!

We use Phillips RV for my RV needs, Their parts and service department is very fast at getting what…read moreI need. I needed my roof seals inspected so I called them and they took care of me a.s.a.p.. Rusty and his crew have always taken care of our camper. We have always been pleased with there service and understanding of what we need when it comes to our RV needs. Thank You

I highly recommend Phillips RV Center, the service is great, the people are very helpful and…read morepolite. But on top of that i got the trailer i needed for my business and business has never been better!!

I have used TidyTime for years & in many facets. Services used are weekly/biweekly cleaning, pet…read moresitting and senior care when out of town. Owner, Maria, never fails to provides the kindest service. As stated, I have used this business for years and they have never missed an appointment & keeps you notified if certain adjustments need to be made or keep you aware of things important to tend to. I cannot say enough to give the accolades they deserve. Recommend, you will not be disappointed.