We found that we had a leak in our water heater on a Saturday and were told that it could let go at any time. We were not able to go up into the attic due to our age to see for ourselves how bad it was. Called Alliance and explained the situation. Kelly came over within a few hours, took photos, exactly explained the situation, told us our options, ordered a new water heater and set us up to have it installed on Monday. Kelly and Alfredo arrived on time on Monday, installed the new water heater, took photos and cleaned up. The quick turnaround possibly saved us from having a leak through our ceiling. We are long time customers of Alliance and have always been happy with their service and the friendliness of their staff. We would give Alliance an A+ rating and recommend them to anyone who needs a plumber. Ray & Mary French - Brook Forest Drive, Clear Lake read more

We had a small plugged up are in our air conditioner unit. Blue was very informative and told me exactly what he was doing and what the cost was going to be before he did anything. Also, he arrived so quickly that he was able to speak to and exchange information with my guy at One Hour A/C & Heating before he left. Highly recommend! read more

Contacted several plumbering companies regarding a small project. Alliance was the only company willing to come out next day. Had an appointment for 5 pm; Blue called early afternoon saying he was available then. Blue came by, evaluated what was needed and said he could do it then. All the work Blue did was done professionally. Blue was vey friendly and explained the work he was doing. Everything was done very well. I will contact Alliance and Blue for any future plumbing projects! Thanks for a job very well done, Blue!! read more

Excellent company. Came out quickly and prices were reasonable. Professional and personable technician.

Johnny was the technician who came out to our location to repair leaking toilet. He was knowledgeable, thorough, and explained several options & prices to me. Johnny explained what we could find and how the estimate could change. I felt confident in his expertise. I would recommend this company to anyone looking for a plumbing services without knowing what you need. Turns out we had a broken flange and a really bad wet seal. He replaced both, told me what to expect & how we should wait at least 24 hours before using the toilet again. Another plumbing service was simply going to caulk around the toilet for $125 but that wouldn't have solve my unseen issues. read more

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I had my gas meters and gas line ripped up by a tree that fell during hurricane Barryl. I found Alliance Plumbing here on Yelp, put out for bid to replace all gas lines going into property and they responded immediately. The entire job from start to end was handled by them professionally and informed us of what was required to be to code. Shawn, our tech who was in lead of the project kept us informed every step of the way of the job process and when there was additional cost due to items found after getting into the job, it was all reasonable. Job was done professionally and they took care of everything the city required. Thank you! Thank you Shawn for everything! read more

10 out of 10 recommend Alliance Plumbing Services. From the initial call for help to repairs completed, the Alliance team were great to work with. The team member who took my call on 8/27 to schedule services was kind, compassionate, and took detailed notes on the reason for my call. Was able to fit me in for a time that worked for my schedule and reassured me that the Alliance team was committed to getting my plumbing concerns resolved, which is why the set aside a BLOCK of time for services. Day of, the team members assigned to my ticket called me an hour prior to my scheduled time and asked if they could come EARLY, because they wrapped up another job sooner than anticipated. Upon arrival, Johnny and Waylon were kind, professional, and ready to get to work. They took the time to hear my concerns and then evaluated the situation to provide feedback and recommendations on how to address the issues. Not only did Johnny and Waylon provide me with experienced insight on the issue at hand, they provided realistic, comprehensive, and balanced recommendations on the options for repair. Once a decision on how to proceed was made, they were quick to work and completed the job all before the appointment block expired. Thanks for the great work Alliance Plumbing Services! read more

I work for C. Johnnie on the Spot. Our water line busted over the weekend so when we came in on Monday morning there was water everywhere. I reached out to both Alliance Plumbing and Islandman Plumbing because the plumber we usually use was unavailable. (we are required to get 2 quotes when using a new company) I spoke with Jody over the phone and she was great. She was very friendly and assured me that someone would be able to make it out that same afternoon. You could actually hear the smile through her voice, just very pleasant to speak with over all. Nick Hartnett was the plumber they sent out to our business. He was also very friendly and helpful. Not to mention he saved us thousands of dollars. We had gotten a quote from the other company earlier that morning and they quoted us $3000 more than what we actually ended paying with Alliance plumbing (they didn't properly access the busted water line and was trying to charge for repairs that we didn't need.) Nick actually brought out a shovel and dug up the water line to find the route of the problem (the other company did not). He gave us and accurate and reasonable quote for the repairs, which to us, showed the company's integrity. Nick made us feel like a valued customer and not just like a commercial business that they could make more money off of. He came back the next morning to make the repairs and had us up and running by lunch time. I highly recommend using Alliance Plumbing as a whole. If you get to speak with Jody, you too will see what great customer service skills she has. You can also request Nick Hartnett as your plumber. He will make sure you are up and running in no time. He will also make sure that you are charged fairly. I cannot say enough good things about this company. They will now be my go to plumbing company for both my house and our business. Thank you Alliance Plumbing for doing such a great job! read more

I had another water line issue at my home repaired by Alliance. Very happy with the responsiveness and the quality of the repair. Alliance remains my go-to for plumbing work. read more

Thank you to all the professionals at Alliance, most recently Blue, for maintaining my older home's plumbing. I've had many good experiences with Alliance; a whole house repipe in 2010, a water heater replacement in 2016 and drain separation repairs in 2024-25. With each encounter, they solved the problem. Thanks again for the peace of mind knowing that my issue is resolved. read more

Scotty Setliff came to my house today, 08/31/2023 to repair a leaking pipe outside my house front yard. He was on time and was very professional, courteous and knowledgeable. He is really good at his job. He is also honest which I appreciate a lot. This is my 2nd time with Alliance plumbing and I am always impressed with their timely and efficient service.God Bless Alliance Plumbing! Mr.Carlos Rosales Satisfied repeat customer read more

Once again, I was totally satisfied with Alliance Plumbing for the work they did at my home. In the past they installed a low boy water heater. This time it was to correct a hot to cold water line and fix water line to refrigerator. Jonathon Lucio was the worker. He is very professional. He explained what he would be doing and gave me a price before he started. He fixed the situation. I hope if I have problems in the future, I will call on Alliance again. read more

Agustin was extremely informative and professional. Will be my first call for plumbing needs.

I called yesterday at 4:39 pm, Johnny was at my house at 8:39 am this morning. He replaced 2 toilets and a showerhead and cleared the kitchen drain, but couldn't test the dishwasher and garbage disposal because they have no power. Augustin came by to help with the heavy lifting. They left at 2:39 this afternoon. I had expected this job to take several days to get done. They explained everything they were going to do before they did it, and I felt confident to sit down, shut up and let them do their job. They left everything clean and working the way it's supposed to, and warned me about a couple of problems to watch out for. All without any grumbling. read more

Johnny came out, inspected our tankless water heater, performed a flush to remove exchanger buildup from hard water, and quickly wrapped up the job at a fair price. Will reach out to Alliance the next time I have plumbing needs. read more

Recently, I had a water leak from the main line going into my house. The yard was filling up with water and I needed it repaired ASAP to prevent a super high water bill. Lucky for me I was able to find Kelly with Alliance. I called them at 8 am and they were at my house a little after 9 am. I showed him the problem and he assessed what it might cost to fix. He gave me a very reasonable estimate and I agreed to it. The work was done very professionally. By no means was Alliance "cheap" but often times you get what you pay for. They are experienced, insured, and bonded. With plumbing, I'd rather just get it fixed ONCE! read more

We were a weekend 'emergency' call and, as a result, a journeyman plumber came to help us solve our problem. It was expensive as all get-out ... But I'm not complaining. (He was clutch.) As I've done many times before, I used Yelp to call for bids/responses. Alliance was not only one of the first to respond, but was the *only* plumbing company that actually read my request: "Help! I thought I could install a new shower panel, but I was wrong!" Believe it or not, several companies auto-responded that they could "...take care of my needs on Monday..." Why bother -- other than to confirm that you only work 40 hours a week? The thing is, most of us understand basic plumbing. But the vast majority of us are lost when it comes to anything beyond adding a splitter on a water hose bib. These guys know their business. And they respond very quickly. If your plumbing ego is like mine -- falsely grounded -- make sure you put this company in your Rolodex. They'll come to your rescue. read more

We had Agustin Villa come out to do an inspection of the plumbing prior to closing on a house. He did a remarkable job, taking extra time to walk through each part of the house, and show his expertise in plumbing. He was very clear in the issues and hand, and what would need to be addressed to properly fix them. read more

We had another outstanding service call from Blue. He installed a new toilet for us and gave us an estimate on a new sink. I can always depend on him to be punctual, courteous, thorough, and considerate of our home. I absolutely trust having him do work for us. read more

I have had extensive experience with various contractors in new home construction, retrofits, and repairs. However, I must highlight the exceptional service provided by Alliance. Their communication throughout the entire process was exceptional. The pleasant receptionist promptly scheduled appointments and sent confirmation emails and calendar invites. The day before the appointment, I received another confirmation text and email. On the day of the appointment, Johnny called to inform me that he was on his way, arriving 50 minutes ahead of schedule. I was even able to track Johnny's location on my phone in real-time. When Johnny and his colleague, Agustin, arrived, they immediately began the work. They not only completed the job excellently, but also inspected my hot water heater after shutting off the gas. Their use of advanced software to update customers before and after service truly sets them apart. I am now a loyal customer of Alliance and highly recommend their services. They have truly exceeded my expectations and turned me into a loyal supporter of their business. (Btw this is not a paid or incentivized endorsement, just someone who really appreciated the whole process!) read more

We had Alliance out multiple times this year and they've been great every time. I'm sad I can't remember the name of the guy who fixed our shower leak but I'm old so.... But Nick and Stephen were out today and were very professional despite me . They fixed our hot water heater leak and gave us a bid to repipe the house (because our house is old, too). They seem honest, trustworthy and nice so that's all good! We'll keep calling Alliance when we need plumbing help. read more

Nick with Alliance plumbing came to my house to change some outdoor faucets, indoor tub faucet and a water heater. He was really good at his job, courteous, professional, knowledgeable, answered all my questions and patient. read more

Had Nick come out and he was very punctual and knowledgeable. Was able to fix my fridge line without cutting into the wall, which was appreciated. read more

I have a house in Galveston that needed some plumbing work. Actually it turned out to be quite extensive and required a professional. Jesse from alliance came to help out. He was very professional and timely. Also this guy did not give up! Jesse worked on my project until very late in the evening. I was extremely impressed by his commitment to resolving my plumbing issue and providing quality work. This guy has a strong work ethic and it was apparent within the first few minutes. He had to return the next day to complete some of the work but he called ahead and he showed up on time. I think that's a pretty big deal in Galveston because most plumbing services I have used here operate on" island time" and I found that to mean they may or may not show up at all or they may demand payment upfront and not come back or they may even be intoxicate on the job. However,Alliance was prompt, professional and completely reliable. I trust this company and I will use them again. I will share that they are not cheap, In fact I would say they may be on the highest end of cost per hour. However, my job was completed to my complete satisfaction and I didn't have to deal with island timers. This may not have been a discount job, however, you get what you pay for and I feel I got a very good value here. Also, my place was left in pristine condition when Jesse left my house and again this work was extensive. Also, the office called me the next day to check in on my experience... all aces with this professional crew! read more

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Blue the technician was awesome. He arrived early explained the work to be done and did it efficiently. The price was a little on the high side but all in all great job. Will definitely go back to Alliance for future repairs. Especially if they send Blue out again. read more

Johnny came out and was very professional and kind. I had a gas meter upgrade for a backup generator. He had to do some modifications at my home. But, he explained everything, and was very nice. I will definitely use them again. read more

I have been using this company for my business for the past 3 years. From large scale plumbing jobs to fixing faucets I can always rely on them. The frost last year my business' outdoor pipes all burst. They were there next day (even with supply shortages) getting it fixed. Great value, great service, great people and great business. A + read more

Very profesional, explained the problem very well and understandble, I trusted the information they gave me, they fixed it, guaranteed their work. Will definately use them again if needed and would hope to have Nick and Kyle do it. read more

Our bathtub drain was leaking. Nick came out and identified it as a bad gasket, but when he removed the bad gasket to put in a new one, his expertise led him to realize I had a much bigger problem. The guy who did the repairs before hadn't installed the entire drain assembly properly. Nick called in Kyle for some backup and they got it done right the same day. I appreciate Nick's expertise in identifying the bigger problem, as it would have kept leaking even with a new gasket. Nick and Kyle got me squared away and I am very happy with the service I received. read more

Blue, the technician was on time, maintained quality of work and very professional on both his primary visit and his return visit to install a back ordered part. I will ask for him by name in the future. I would recommend them to anyone. read more

Sean and Alfredo showed up on time and were ready to go to work. They quickly and swiftly fixed our drain problems and surprisingly it didn't cost an arm and leg. Just to let you know, I filled out a request for service from another company who's site indicated they would get back quickly. It has now been a week and I still haven't heard from them. I highly recommend Alliance Plumbing and will definitely contact them in the future if I need any repairs. read more

We had Alliance plumbing install a new gas pipe and burner element on our outdoor fire pit. Sean, our service technician, is very experienced in the plumbing business and did a quality job. Alliance plumbing's communication was excellent and the whole process went very smooth. I would highly recommend Alliance for your plumbing needs. read more

Excellent service Kelly and ChaCho rocked. Extremely professional & finished the job quickly and explained everything before and after my repairs. Highly recommend this company and these 2 contractors to everyone. read more

Scotty and Chacho came out right away. They were professional, respectful of the house, efficient and answered all my questions about the leak issues we had. Very happy with them. read more

Technicians were friendly and did good quick job. However job was quoted as might need to fix this or that so had very high estimate. Actual repair was simple and easy but they were unwilling to lower the cost to match the actual work they did. Cost ended up being almost double what others would charge. read more

I had water coming up thru my laminate flooring in my kitchen. I called other plumbers prior to Alliance and I was told they had no availability or was hung up on. Alliance did not leave me hanging, I got a plumber, Agustin and his assistant, I can't remember his name, and they were professional and also neighborly. It was a great experience and a great price and I don't know if I can say more. I definitely recommend Alliance, they are now my go to plumbers. read more

Alliance installed a toilet riser in bathroom and a hot water heater in our garage. They were extremely prompt, very professional and the entire job was completed to our satisfaction. I will be calling Alliance for any future plumbing needs. read more

Our upstairs shower was leaking resulting in damage to the ceiling in our bedroom. We contacted Alliance and they responded immediately!! They sent over Nick who was amazing! He was friendly, knowledgeable and efficient. He discussed pricing and options before taking action. Nick thoroughly explained what the problem was and how we should fix it. I highly recommend this company and ask for Nick! read more

Alliance Plumbing just left my house after installing a new Rheem water heater. It's a 40 gallon heater has better insulation it's wider it's taller and it's has a 10 year warranty on it. The two plumbers that were here did a great job very clean well organized and did the job quicker than I thought they would have to take. I did a lot of research on water heaters prior to having alliance give a estimation to me and Rheem water heaters kept coming up as a top quality American made water heater. So I was more than happy to have them install a Rheem heater. I bought this house in January 2011 and alliance is the only plumbing company I've used since then. Great service outstanding value, very friendly and knowledgeable plumbers. I will never use any other company for my plumbing needs as long as I own this house. And if I move into a new house, I'll continue to use alliance and I highly recommend these guys. You will not be disappointed. read more

They had our water heater replaced which was in the attic and they kicked the condensation pan while they were taking the old water heater out and they left without properly placing it back and I had a leak that required replacing sheet rock and painting. Kelly the manager assured me that someone would come to fix it but the guy kept rescheduling so I called Kelly and he said he would try and fix the issue once again no response. I will never recommend them to anyone. read more