Their service was OK, but despite the advertisements, they changed my serviceman twice in a year. My real problem came with the contract. They renew it automatically whether you intend to or not and then consider you liable for the full amount. So regardless of whether you fulfilled the original contract, which I did, they will then consider you in breach because you are not using the renewal. I was shocked that I was sent to a collection agency, not for a service given and not paid, but because I told them verbally I did not want to use them anymore, but their contract auto renews! DO NOT SIGN THEIR CONTRACT! read more