I live in Texas and work for an independent pest control company, so I recommended my parents move…read morefrom one of the big corporate companies to a similar independent provider in their area. I researched the various providers in their area, read reviews, and made several phone calls in order to find the best fit for my parents. The owner, Joe, responded immediately, and answered all my questions. I spoke with my parents yesterday, and they had nothing but great things to say about their initial treatment. The owner is the one who came out and serviced them, and my father was very impressed with how he carried himself as well as how thorough he was. As someone who researches EVERYTHING prior to using, I highly recommend this company and know that you won't be disappointed.

From the owner: pest control Bluffton hiread more

Just wanted to give a shout out to our New tech William. Did a great job today very polite and well…read moremannered don't always get that these days never had any problem with Home team. He was very thorough asked if we had any issues and told us what to do if we did . GREAT JOB!!

We use the Taexx system and Home Team services our system. They also treat outside our Home and…read moreservice the entry ways.If you need service between Taexx treatments they will come out to kill the pest. I really am impressed with the young man that serviced our home.He was very nice and professional. They also do our termite treatment and Margaritaville residents have a great deal with the first year free then maintenance fees after that. Just impressed with the company.

Extremely poor customer service and zero accountability. Once they take your money, they run. I…read morehave been dealing with an issue, and instead of helping, everyone just shifts you to the next person until you hit a dead end where that person completely stops responding. They were extremely quick to deny any fault, but they refused to provide any actual explanation or documentation to back up their denial. It is a complete runaround. Be very careful trusting them with your property or your money."

This is only a one star review because I couldn't find a way to give a review zero stars. They…read moresent me a bill in May 2018 dated July 2017. The bill was for $205 with the reason repair. I have never had them come out to my home. So I call and ask to speak to billing give the lady the invoice # after being on hold for about 4 minutes the lady comes back and asks me if I want the warranty or not. I ask her to look again at the bill and bring to her attention the note on bill that says repair and explain that I have never called or asked them to make a repair. She acknowledges my point and then again asks me if I want the warranty or not. BUYER BEWARE!!!

Horrible doesn't even begin to scratch the surface when it comes to Orkin. A team came to my…read morecousins home, and during their work, STOLE her precious belongings. These were boxes of ornaments she has been collecting her entire life. Very upsetting experience overall, and extremely overpriced for their half done services. EVERYONE BEWARE!

I feel that if an extermination company is going to try and charge me $675 for a possible bug, I…read moreshould be provided some evidence. At least a photograph. Not only were they unable to do this, they returned and disturbed our vacation renter in our condo without checking in with us first. We work with other extermination companies in our area and they are much better at the business end of matters. Unfortunately because this condo is managed by an HOA, we had no choice in who we had to use for the situation.

I have been a Terminex customer for over 30 years; I have been bombarded with spam for over two…read moreyears. I have complained to my local server, area server and National server. I have OPTED OUT of their emails many times; I am ready to cancel them because they cannot control their marketing ‼

Bad from start to end. Asked receptionist to have tech arrive on time, not too early. He arrived a…read morewhopping 55 minutes early, claiming to not know the appointment time. Really? When he spoke with me at the front door, he said he had tried to get in the fenced backyard, but it was locked. So I have to get defensive about protecting my property! No apologies given for both faux pas. After inspecting most of the crawlspace, using only one out of four entrances, he said he couldn't access it all, so did not complete a CL-100 report, even though he said he found no evidence of active termite infestations. So he left us in the lurch, walking away grumpily. Just horrid! The very, very old coot needs to be put out to pasture.

We have always used Island Pest Control for our yearly home treatment and termite contract. I…read moreappreciate that when I call I actually speak with a person and not a phone tree. On the rare occasion that I do need them to come back to the house during the year, they are always prompt and courteous.

We have been extremely happy with Island Pest. They are very responsive and the service of each…read moreemployee is professional and complete. Calvin was here today and was impressive with his attention to detail and overall professionalism and attitude.

Technician, Fabian, has been servicing our home for the last 2 years. He is always polite and on…read moretime. He is attentive to where unwanted critters may be entering our home.