We love Allergy and Asthma Medical Group in San Ramon. We found out recently that our daughter has…read moresome food allergies. Our primary doctor referred us here and we have had a great experience everytime. I highly recommend Dr. Michelle Huffaker. Dr. Huffaker has been working with our daughter to narrow down her food allergies as well as come up with a game plan for next steps. Also, the staff is very friendly. The office is clean and parking is easy. However, they office will be moving soon off of Alcosta this month.

I was recently referred to the Allergy and Asthma Medical Group, by my sleep physician, to be…read moretested for any allergies. I made an appointment to see Dr. Sally Joo Bailey in the San Ramon office. I waited no more than ten minutes in the waiting room before being taken to an exam room. The young woman at the front office that I contacted upon arriving was kind and friendly. The young lady who took me to the exam room was also very nice. Dr. Bailey arrived at my exam room after only a few minutes of waiting. She was friendly, engaging and informative. Everything you would want in a physician! She wanted me tested for any allergies, so a nurse conducted these skin prick tests on me a few minutes later. She, like everyone else that I had met in this office, was friendly and informative. She described what she was going to do and continued to ask me if I was continuing to feel comfortable and whether I was experiencing any problems as she was conducting the test. All of the tests showed negative. Dr. Bailey returned to my exam room, explained the test results to me, asked me if I had any questions and recommended that I see an ear, nose and throat doctor for further follow-up. I highly recommend Dr. Bailey and Asthma and Allergy Medical Group. I was very satisfied with my experience here at this office.

I'm extremely grateful for the kind and professional team at Latitude San Ramon. When my baby was…read morediagnosed with multiple anaphylactic food allergies, I was devastated and scared. As a parent, it's unbearable to think that your child could have an unpredictable and life threatening allergic reaction at any moment. The team at Latitude San Ramon helped us easily navigate through the process of managing and treating my son's food allergies. Every member of their team is truly a pleasure to interact with - from Tina, to Karina at the front desk, to the nurses. The office is spacious, clean, and has lots of kid friendly areas with toys and books. It's extremely easy to book appointments. We always look forward to our visits! I highly recommend the Latitude San Ramon to any family navigating the challenges of pediatric food allergies!

If I could give Latitude 10 stars, I would! Bay Area…read morelocation: First off, the customer service was impeccable. The staff was extremely nice and welcoming. Upon walking in, my family and I were greeted by Karina, with a smile and a warm welcome. The office is nice, bright, and welcoming; which was important because it helped to ease the nerves for the upcoming food challenge we were doing that day. The folks there really know their stuff and it didn't feel like "the other" allergy clinics I've come in contact with before. You can tell they really care and it shows. As a concerned father, I typically ask a lot of questions, and Tina (who I kept asking questions to) didn't make me feel weird about it, she answered everything and provided extreme clarity to what was being done. And to top it all off, the food challenge was a success, we were so happy. To Tina, Liz, and Karina, thank you!

The staff here is wonderful. I spent most of last year struggling to breathe and searching for…read moreanswers, and this team was with me every step of the way. Not only are they experts at what they do, but they are also some of the kindest people I've met in healthcare. They made the whole process of 'figuring it out' feel manageable!

We had a great intake visit that took exactly as long as they warned us it would! Left feeling like…read morewe had a solid plan going forward for managing allergies and symptoms. Really nice space as well.

Dr. Dai Park is wonderful. She helped with an issue I had been suffering with for several years. I…read morehad seen many doctors in several states and she finally gave me some relief. Her office is very friendly, I highly recommend Dr. Park.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.

I tried to have an initial appointment with Dr. Lien today…read more When I had made my appointment, the receptionist I spoke to over the phone did not properly answer my basic questions regarding copay (I gave them my insurance), nor did they tell me which suite I needed to go to for Dr. Lien's office. His name is not specifically listed in the building, so I was worried that I had gone to the wrong office. When I arrived, the entire office smelled strongly of perfume, despite being an office which specifically helps people with allergies. I had questions about my copay for my initial appointment, and about how many more appointments I would need to make in order to complete a patch test and what those copays would be, so that I could plan my appointments in accordance with my financial ability, but the receptionist refused to answer about follow up appointments. She kept saying that the patch test takes three days, but wouldn't say if that was an additional charge. I am autistic, and I know that I did not phrase my initial questions clearly at all because I was so stressed about the perfume, so I asked to start over and apologized for my tone and also for not getting eye contact right. I also stopped making eye contact because I was worried about using the wrong facial expression. The receptionist still would not give me the information I was asking for, and said that I already knew that information since I had chosen my health insurance. I did not choose my health insurance, so I don't know why she said that, and health insurance companies can be very difficult to get that sort of information from directly, and every other doctor's office I visit has always given me that information, often without me even needing to ask. The receptionist started calling me irresponsible, which bothered me, because I was asking about the cost of patch test appointments because that felt like a responsible question. At this point, she also repeatedly told me that I had "planned this," that I "knew what the cost was already," and that I was "trembling," which was also proof of what I had planned...but she wouldn't tell me what she thought I had planned. I didn't realize until then, but I do think that I was shaking slightly at this point, as she was speaking to me like I was a naughty child, and I felt completely humiliated, and also wasn't sure if maybe the entire thing was my fault. I thought it was okay to ask that information, and it's so hard trying to get that same info from the insurance company itself, but after this attempt at an appointment, I felt stupid and useless. I ended up deciding to leave and didn't even have my appointment, because I feel like if the receptionists are angry at you, then you probably won't be able to access healthcare, because you have to access healthcare through them. I was very confused, and I told her this before I left, but she was so angry, and she kept interrupting everything I tried to say to diffuse the situation. I still don't know what she was trying to accuse me of. She said that I didn't want to pay my copay, but that doesn't make any sense, because everyone knows that you can't see your doctor until you sign in and pay the copay and fill out papers. This was an important appointment, because I believe I have a kind of serious latex allergy, but I was able to call my primary care doctor's office and get a referral to a different allergist. I do not think that Dr. Lien's office is a safe or comfortable place for neurodivergent people. If you are autistic, please seek a different office.

Dr. Lien is one of the most compassionate doctors I know. He listens carefully and really helps…read moreyou figure out how to best treat your allergies. He is also quick to respond and really knows his speciality. His office is clean and the staff are very friendly and also similarly helpful and compassionate. Thank you, Dr. Lien!

Utter medical negligence by this so called team. I was anticipating a change in pharmacy benefits…read moreand a change in medication with the new year. I met with Dr. Jacobs on December 12 to go over the changes so we could get the ball rolling and not have a delay in my immune treatment which I require every 3 weeks to stay healthy due to a serious immune disorder. He assured me that it would be handled well. Then almost month later I call back and find out nothing has been done. The office didn't have a new script from the Dr. The contract worker they had hired to deal with insurance benefits at the office still didn't know I had a new pharmacy benefits provider. She was trying to order the old medication from the old benefits provider. So I spent the next two weeks on the phone for entire days - leaving messages, waiting on hold, coordinating between nursing staff (bc the dr was now on vacation), the independent contractor who didn't understand my insurance change, my pharmacy benefits provider and the pharmacy filing the order. Babysitting grown adults who are getting paid to apparently not do their jobs. The office at first admitted to dropping the ball, then they each slowly started to blame other people in the office and I realized what a toxic dysfunctional mess the whole operation was. Perhaps they once were good - the vast majority of these five star reviews are many years old. Today, I think they can handle routine allergy shots. That's their bread and butter. Anything more is a deep stretch for their abilities. In the end I finally got my medication two weeks late and it would have been even later if I hadn't borrowed a medical pump to use from a complete stranger. This was an incredibly stressful process that would have been avoided if people at this office understood how to do their jobs.

I have been on a Kenalog shot for my allergies every year until Dr Jacobs finally convinced me to…read moreget an allergy test and shots. While my I still had allergies my first year, they were much improved and I didn't need a steroid injection. I'm not even at my maintenance dose yet, so I'm very hopeful that next year will be even better.

I grew up as a Kaiser baby - that's all I know. I finally switched healthplans and have NO IDEA…read morehow to find a decent doctor. I was experiencing neck pains for the last few days that was getting progressively worse. I found Dr. Litman through the UnitedHealthcare directory and made an appt. Based on my urgency of seeing someone sooner than later, my appt was scheduled the next morning. The staff is quite friendly, courteous, and, professional, so this review is ONLY based on my 1:1 with Dr. Litman. An hour had passed till I finally got to see Dr. Litman. Dr. Litman looks like Smiegel from Lord of the Rings. Not trying to be mean; BUT THAT'S WHAT HE LOOKS LIKE. I didn't realize how old he was - not to say there is anything wrong with that, but I was abit pessimisstic with his "modern" practices. Dr. Litman sat in his chair and asked me a number of questions; NOTHING related to my neck. He asked me about my family's health. He asked me about my health. He asked me why I like to use 2 digits in my birthdate rather than using one digit (ie.04/02 instead of 4/2) - WHO FRIGGEN CARES! It went on and on on until I finally said, " Dr, Littman, I don't mean to be rude, but what does any of this have to do with my neck? I'm pressed for time and need to go back to work. Are you even going to examine my neck?" He said he always asks these questions and will check my neck shortly. FINE. BUT I AM IN A LOT OF PAIN and my neck has been hurting for 5 days straight. So he proceeds to ask me if I was in a car accident? I said NO. Then he said, "when was the last time you were in a car accident?" HUH?? LIKE 3-4 years ago??? He writes everything down and finally recommends that I get an xray done. Then he says he thinks I might have degenerative joint disease and explains that it's similar to getting a whiplash....from a car accident. OK, everyone can have this disease - my question is how did I get it? If I even have it?? Certainly NOT FROM A CAR ACCIDENT that i haven't been in one for YEARS! Look, he graduated from Yale, I'm sure he's a smart man but his practice is OLD SKOOL and rather just talk and sit there, I was hoping to be examined and help alleviate the pain. He said to come back next week - I can't bare to wait another week! Dr. Littman, I think it's time for you to retire. I left his office informing the nurse that I will not be coming back as I was dissatisfied with his service. She was pleasant about it. Thank you for not being offended. Will never come back to this office.

My wife, daughter, and I have been seeing Dr Litman since 1997. He is our GP, allergist and I am…read morehappy to say friend. He has always been there for us and always treated us with respect. He will call us at home and will always listen to our concerns. He is a well respected doctor in the bay area. He has made phone calls to help us acquire treatment for our daughter at Children's Hospital when another pediatric doctor could not get us an appointment after two years. Dr Litman and his family have always been very kind to us. I know that some individuals have not been happy with his practice but I would like to note he had back surgery in 1997 and while he was out he had two other Doctors cover for him and he as well called patients. He then had a tragic mishap with his house burning down and the lost of his son. He came back and treated his patients with care. Just recently he lost his wife after a battle with cancer. All of these life changing moments and he has been there for his patients. We care about Dr. Litman and will continue to see him until he retires. We are very thankful for his care and knowledge. I am glad to say the nurses of today have improved and that is great, as it has been a few years since he had as great a nursing staff as he did from 1997-2008.

Super helpful doing multiple tests and then providing suggestions on treatments. They can be booked…read moreout for a while.

I tried to have an initial appointment with one of the doctors at this practice today…read more When I had made my appointment, the receptionist I spoke to over the phone did not properly answer my basic questions regarding copay (I gave them my insurance), nor did they tell me which suite I needed to go to for Dr. Lien's office. His name is not specifically listed in the building, so I was worried that I had gone to the wrong office. When I arrived, the entire office smelled strongly of perfume, despite being an office which specifically helps people with allergies. I had questions about my copay for my initial appointment, and about how many more appointments I would need to make in order to complete a patch test and what those copays would be, so that I could plan my appointments in accordance with my financial ability, but the receptionist refused to answer about follow up appointments. She kept saying that the patch test takes three days, but wouldn't say if that was an additional charge. I am autistic, and I know that I did not phrase my initial questions clearly at all because I was so stressed about the perfume, so I asked to start over and apologized for my tone and also for not getting eye contact right. I also stopped making eye contact because I was worried about using the wrong facial expression. The receptionist still would not give me the information I was asking for, and said that I already knew that information since I had chosen my health insurance. I did not choose my health insurance, so I don't know why she said that, and health insurance companies can be very difficult to get that sort of information from directly, and every other doctor's office I visit has always given me that information, often without me even needing to ask. The receptionist started calling me irresponsible, which bothered me, because I was asking about the cost of patch test appointments because that felt like a responsible question. At this point, she also repeatedly told me that I had "planned this," that I "knew what the cost was already," and that I was "trembling," which was also proof of what I had planned...but she wouldn't tell me what she thought I had planned. I didn't realize until then, but I do think that I was shaking slightly at this point, as she was speaking to me like I was a naughty child, and I felt completely humiliated, and also wasn't sure if maybe the entire thing was my fault. I thought it was okay to ask that information, and it's so hard trying to get that same info from the insurance company itself, but after this attempt at an appointment, I felt stupid and useless. I ended up deciding to leave and didn't even have my appointment, because I feel like if the receptionists are angry at you, then you probably won't be able to access healthcare, because you have to access healthcare through them. I was very confused, and I told her this before I left, but she was so angry, and she kept interrupting everything I tried to say to diffuse the situation. I still don't know what she was trying to accuse me of. She said that I didn't want to pay my copay, but that doesn't make any sense, because everyone knows that you can't see your doctor until you sign in and pay the copay and fill out papers. This was an important appointment, because I believe I have a kind of serious latex allergy, but I was able to call my primary care doctor's office and get a referral to a different allergist. I do not think that Dr. Lien's office is a safe or comfortable place for neurodivergent people. If you are autistic, please seek a different office.

Allergies & Lupus Dr Leung has given me a much higher…read morequality of life. The front and back office are always friendly and helpful.

I had a decent visit. The nurse took time to go through my history before the doctor came in. The…read moredoctor was patient and walked me through what they thought might be causing my issue. Took notes while we talked and made sure I had time to ask things. I didn't feel pressured or brushed off. Office was clean and not too busy. Checkout was simple and they told me what to expect going forward.