They put my DNA test sample in a Ziploc bag when sending it to the lab, even though this is against…read morerecommendations for handling DNA samples, and after I asked them more than once not to seal my sample in plastic. On the initial call, the manager said to put the item in a plastic bag and bring it in, and I had to correct him. I would not recommend this company for any DNA testing.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

walked in to have labs done. 2 employees and both were playing on their cell phones. I asked if I…read moreneed to self check in (since they clearly weren't busy) no one else in the building. the girl said yes. I asked if they had something to clean the screen bcuz it was nasty. she said "I have a tissue, we ran out of Clorox wipes". I signed in and stepped to the window they were both involved on their cell phones and didn't even look up at me. I asked if I need to give the labs to them now & the girl said "I can take them" ive been waiting for about 5 minutes now & another person walked in, they did t even look up at him. I am appalled at how employees just sit & play on their phones instead of cleaning the kiosk that everyone touches. real diseases exist & in a medical setting they should be extremely careful and if they're too LAZY to do their job they should be replaced. now I've been here 10 minutes and 2 ppl have come in & been serviced while we still wait. every question about labs we were told we need to call where the labs r sent to. A lady came in for a 24 hr urine collection container and he couldn't even answer her question about it. He stuck my husband and used alcohol for an ethanol blood test for my husband who has AutoBrewery Syndrome. I said "You're going to have to stick him again" & he said "it shouldn't matter it goes onto the tube first" that made no sense. He was nice but clearly doesn't kno how to do this job. His coworker asked him if He did the alcohol test b4 he stuck him, he said yes but that made no sense. I watched what he did, I knew he was using alcohol to wipe his arm. Health care is going to pot. I will not come to this facility again. I will be filing a formal complaint too.

My 0930 appointment finally took place at 1015 Efficient…read morephlebotomist but clearly stressed

I would never go anywhere else but here. The lady is so nice and helpful. she's running a great…read morebusiness. She is super understanding and sweet, helped me out every step of the way. answered all of my questions. I wish I got her name, she is the best. and she runs a great operation. very clean and sanitary inside. I can't express enough how honest and helpful she was. I highly recommend

From the owner: Moores Mobile solutions was founded to serve southwestern Virginia with mobile services for drug…read moretesting and DNA.