Gastroenterology Consultants in my opinion are the premier gastro doctors in the valley. I would…read morerecommend Dr. Shah any day of the week. He is a very professional and caring physician. I've never had any problems at all.

I just had a colonoscopy done a few weeks ago by Dr Farhad Sahebjam from Gastroenterology…read moreConsultants of Southwest Virginia, which my primary physician recommended I have done as a preventive measure since I'm older than 45 and have never had one done before. With all the myths going around about having a colonoscopy done, I was naturally a little nervous, just like many others probably are. But here at this Center everyone was so friendly and professional that by explaining the procedure and providing me with the knowledge of the advantages of having one done, rather than trying to avoid it, I looked forward to having one done. And Dr. Sahebjam was so kind and caring that he put me at ease the moment I first met him and provided me with the knowledge to understand the procedure and the benefits of it. If any polyps were found they could be removed, providing hope that everything would be alright. My insurance covered the payment for the whole procedure except.the copayment for seeing a specialist and the medications needed to prepare for it, which my CVS pharmacist helped me pay less for these by using a special program they had in which I write about in my CVS Pharmacy review. All the step of the way I was kept informed that it was covered and I wouldn't have to pay a cent. Naturally after reading the negative reviews I was worried but now I know better than to pay attention to them. The Center kept in touch continously with me via phone calls, emails, and text to make sure I didn't miss an appointment and in case I had any questions on the preparation procedure. I had an assigned person to keep in touch in case I had a question on the preparation for the procedure. The colonoscopy was performed at the Lewis Gale Medical Center in Salem, Virginia by Dr Sahebjam. I did have to drink a lot of water after I drank a medication mixed with water, but this made me thirsty enough that I easily drank the extra couple of glasses of water with no problem at all. And being without eating didn't seem to bother me much as I thought it would. A good friend of mine drove me to the Hospital on the morning of the procedure and waited for me there until it was finished. There I was treated very well and interviewed by several people, including hospital staff, nurses, anesthesiologist, and Dr Sahebjam. As soon as they brought me to the procedure room after I changed into hospital clothing, they put the anesthesia into my vein and an oxygen mask and immediately fell asleep that didn't feel a thing. I woke up to the call of my doctor who explained that everything had gone well and showed me the pictures. Since I didn't have any polyps and the results were normal he recommended that I didn't have to have another one done until 10 years. I was given the exit papers including copies of the pictures they took by a nurse, got dressed, and taken in a wheelchair to my friend's car, who drove me home. I week after I had a follow-up visit to the Center where a nurse explain to me how the procedure had gone and saw that I had totally recovered from it. I highly recommend this place to anyone who needs to have a colonoscopy done, as well as Dr Sahebjam and his staff.

First appointment was not with the surgeon as expected…read moreArrived for the second appointment and was told the doctor was out sick. No advance notice. Third appointment resulted in my sitting in the office for 90 minutes without being see by anyone, including an explanation as to why I was asked to arrive 15 minutes early and was never seen by anyone. Will be seeing another provider.

Love this place great people great office very helpful lots of experience very clean very friendlyread more

After concluding a full visit complete with a follow-up appointment, I'm happy to report that I've…read morehad the most positive experience with Casey (PA-C) and other staff at this location, and I certainly hope this is just the beginning. ++ Casey was courteous, thorough, friendly, funny, knowledgeable, and patient. Mindy, medical assistant conducted the first part of my physical exam, then Casey took over the rest. She truly took her time and paid attention, and the visit couldn't have gone any better. Lab in the same building, and the staff was efficient and friendly. This was also the first time in a long time where a blood draw didn't cause massive bruising. Thank you! Appointment reminder phone call (and a message if you miss the call). Good-sized parking lot.

I've been seeing a resident at LewisGale Physicians Family and Academic Medicine - Valley View…read more This is the worst health care i've ever received. A resident miscoded a visit Medicare should have covered but didn't. The resident's supervisor did not respond to my email in their system. The billing department said they'd help me on multiple occasions, eventually comprehending that it was miscoding, but they did not succeed. So I'm out hundred of dollars and haven't seen in a general practitioner in over a year.

Calling them is the absolute worst. For two weeks straight now I have been trying to call them to…read moreset up an appointment after being referred for my knee injections and no one has answered the phone each time that I tried different prompts. All it does is keep me on hold between 18 to 30 minutes and that is very frustrating. No patient wants to wait 18 to 30 minutes on hold just to set up an appointment when somebody could've easily answer the phone. I don't live near location to just pop up at the office so I have to call in order to set up an appointment. I've heard great things about this office but the way this experience is making me feel like maybe I should choose a different location. This is definitely not the experience I was hoping for.

Wonderful Dr... been his patient for 18+ years nothing but high praises for Dr Bakcit very…read morecompassionate and understanding when it comes to chronic pain

Great staff! Prompt and professional. Would definitely recommend. They were very kind and…read moreattentive!

These people are totally sketchy and will make you pay up front and never refund you even after the…read moreinsurance company gets involved. They made my wife pay $667 up front even though the colonoscopy is FREE with Cigna and a $300 co-pay for the Endoscopy. My wife has been on a call with the insurance company and Gastroenterology Consultants of Southwest Virginia and they refuse to refund the over payment. We paid $667 when we were only suppose to pay $300. If you still choose to use these dishonest people, DO NOT pay in advance, they are crooks and impossible to deal with. I have never written a review for anything before in my life but this has been such a bad experience for us I decided to write a review to warn others. I will continue to get the word out to others in the Lake area with warnings on all the Social Media sites for SML.