Im from Huntsville, Al. I was kn Auburn for a funeral and had a problem with my hood latch. Paul…read morewas able to repair it and send me on my way. Thanks Ray's

My son's vehicle was taken to Ray's in late August following a serious accident. The initial repair…read moreestimate provided to USAA was approximately $9,000. To date, insurance has paid Ray's almost $17,000, yet the truck remains incompletely repaired. The estimated repair time was also significantly inaccurate, resulting in substantial rental fees, as we were forced to rent a replacement vehicle on a daily basis due to repeated delays and miscommunication. When the truck was initially returned approximately six weeks later, the following issues had not been properly addressed: Pinstripe did not match Tail light chipped Paint chips above the front chrome bumper Tailgate was only attached by cables (unsafe for use) Rear differential locked, causing grinding noises when turning Large plastic piece left in the truck bed Gap in the front panel After the truck was returned to Ray's for an additional week, these items were corrected. However, the front tire still does not hold air. Ray's has stated the tire was not damaged in the accident and that they observed no issues during the six weeks they had the vehicle. However, the vehicle's app documents multiple instances of low tire pressure that were corrected during that period. Based on our experience, I strongly advise seeking another repair shop. Ray's demonstrated poor communication, misrepresentation, and substandard workmanship. I believe my son was taken advantage of due to his status as a college student and because he was limited to their services through USAA's repair network

do not go here. I was out of town and was getting something checked on my door and they told me I…read moreneeded a whole new door. went back home and it took 10 min to fix tried to scam me for a whole new door.

I just picked up my 2016 Hyundai Veloster today from these guys. The work was very well done and…read moreexceeded my expectations. Once the repairs began I was met with great customer service and the guys down there were availible to keep me updated on the job the entire time. The body work is well done and the paint is exceptional. Could not be happier and got a warranty along with the repairs as well.

I took my truck in for a minor fender bender and didn't get it back for four solid weeks. Their…read morefinal charge was double their original quote. Thank God I have good insurance. If money is no object and you have no need for your vehicle for a solid month they do good work. I have a new bumper and tail gate. The fender repair looks great. Hope this review saves somebody a hard time.

I got to work with Michelle and she helped me the entire time I was there (maybe a total of 20 mins…read morein three trips) and just made everything really easy. The service was good and quick, as it only took 3-4 business days to complete my car. The car also looked great and they even vacuumed the inside and cleansed the outside.

Great service, Got my car back everything working properly and clean job . They took a little…read morelonger than expected but that was because of my insurance finishing up there paperwork on there end . Great job to you , By the way I had a loaner car so I wasn't out in the cold. Thanks again.

I own a 2019 Hyundai Kona and the antenna on the roof was knocked off at a drive through car wash…read more I had been covering the base of the antenna with black trash bag and masking tape. I ordered a new antenna, and needed to remove the trash bag and tape-what a mess! The tape was VERY hard to remove due to being in the sun, etc. Omar, Michael, and Derrick were fantastic in helping me! They had a special solution to remove the tape without damaging the paint finish. I was SO APPRECIATIVE!! They answered all of my questions in a professional manner and did not give up until all the tape was removed-with no damage to my roof! I HIGHLY recommend this business! Will use them again! Jane Allen Auburn, Alabama

SEAL OF EXCELLENCE GOES TO ... Nicole, Jay & Team exemplify…read morestandard of Excellence, Professionalism, Knowledge & Expertise From the first contact to drop off to pickup - my experience was stellar. Jay greeted me warmly to review body repair needs and Nicole followed up to keep me in the loop through the process. I got to thank my repair professionals in person; and that is a win for me as a PEOPLE CONTACT person. If, ever an occasion rises where my Chariot has a bump or wrinkle to repair - Southside Complete Auto Custom is and will always be my preferred (chosen) partners. Gratitude for Superb Work

Dope service and great quality! Highly recommended. The professionalism and price is top notch.read more

Best Detail Shop In East Alabama Hands Down! Got 4 Harley's detailed, ceramic coated, paint…read morecorrected and ready for us to head to bike week in 2 days! All the bikes came out awesome. Better than the show room floor. Wouldn't take my vehicles anywhere else!!

I have now taken 2 vehicles there. Both on opposite ends of the "needing work" spectrum and they…read moreknocked both of them out of the park. Very reasonable cost and time to get a beautiful job done!

Excellent service from start to finish. 2012 Accord with front end damage. Robert (owner) was a…read morepleasure to work with: friendly, communicative, and responsive to any questions. The work was done quickly, with impeccable quality and reasonable prices. Highly recommend for any Auburn student needs, especially those with out-of-state parents.

They replaced/repainted a 2-tone bedside on my F-250 2/25, and my girlfriend's Lexus' tri-coat…read morebumper cover fairly soon after. Robert and Heather are awesome. My F-250 still looks amazing after 8 months, and the Lexus' bumper cover matches exactly (If you don't know, making tri-coat match is terribly hard). CT is a great, family owned business that we very much appreciate. From quoting, turnaround, to results, the experience couldn't be better.

Fair prices for body work. Had the front bumper of my car replaced after a trailer hitch knocked a…read morehole into it. The parts fit perfectly and the staff was SO friendly so no problems there. The only reason I didn't give five stars is because the color of the new parts does not match perfectly. If you look with more than just a passing glance it makes my white car look like it has a five o'clock shadow. EDIT: The company reached out and offered to fix the paint, great people!

Recently had to have work done on my car. From The outset…read morethey were professional, communicative, and didn't make me feel like an idiot for not knowing much about cars and and their maintenance. They also presented two different options for repair (one being much less expensive than the other). The repair work looks amazing, and they were under their estimate price when it was time to settle up. Had a great experience and would definitely encourage others to use their service.

5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!

Auburn Tire helped me with patching my tire and then when that didn't fix the leak (because a cut…read moreon the side of the tire), they replaced my tire in less than an hour! But, after they replaced my tire they told me I should also replace all my break pads and my rotors... not a cheap fix. I decided to wait and ended up taking it to a place in Phenix City near where I work instead. He told me my rotors are COMPLETELY FINE and do NOT need to be replaced. He told me all I needed was new break pads on the front and an oil change... which cost less than half of what Auburn Tire had tried to charge me. Suggest getting a second opinion after looking into Auburn Tire.