Highly recommended. Went the extra mile for my 16 year old Dell even setting it up for usage with…read morenew system. Reasonable priced, great customer service. Grateful you saved 16 years of memories and were kind to me about my old laptop.

So glad I discovered this wonderful place! The owner Devin is a good detective and problem solver…read more I took in my vintage Mac desktop (2004 I think!) that had a totally blank screen - first he celebrated this antique And then retrieved all the documents and precious photos and then wiped it clean and disposed of it appropriately. Best $100 I've spent in awhile! I really appreciated his patience and kindness to a non-tech person like me. He's a good educator and was able to answer my questions and also advised me about how to assimilate the new data onto my current computer. And as a BONUS: there's a super sweet office dog that greeted me.

Bringing a business or personal computer for repair or clean up is scary. Feeling confident is…read morepriceless. Thank you Lawrence for taking care of my Mac. Not only was it fast but well priced. Great customer service and with a smile. Feel comfortable going to ClickAway for your computer needs. Honest customer support here! Thank YOU!

Paid $100 to be told "nothing we can do. No creative solutions, nothing. Nothing fixed at all…read more Then pressured into paying before I could pick up the unit. Not a place I will go back to nor recommend with taking money ok but no service offered at all.

The SC Tech Exchange has been incredibly helpful over the last few months, but especially helpful…read moreover the last few weeks as my business has been hit hard by the COVID-19 lockdown. They have helped us figure out the equipment we need to continue our music teaching business, which has required some severe changes! Thank SC Tech Exchange!

Competent, friendly service at a reasonable price. What is not to like? Fortunately, I do not often…read moreneed such service but it is good to know it is available. Kudos.

I can't say enough good things about both Ivan and Jesse. Computer Center Santa Cruz was…read morerecommended to me by another vendor to assist with multiple network issues stemming from a recent Comcast Business modem change. From the start, they were impressive. They quickly recognized the issues and clearly explained the process required to rectify them, including a necessary site visit to confirm my hardware and current setup. Once that was complete, they collaborated with me to develop a solid game plan. When the day arrived for the network exchange, they went above and beyond all expectations. I am incredibly grateful for their dedication, positive attitude, and willingness to explain every step along the way. Great job, guys! Sincerely, Tye

Ivan was so knowledgeable, he fixed my problem with my iPhone in under an hour. He was very kind…read moreand friendly. I totally recommend him!

Melissa and Ben reached out to me after seeing my review. Nope, they are not out of business…read more My message fell into a hole. We discussed my laptop problem and determined it wouldn't be economically feasible to attempt a repair. That is a fair assessment . But I didn't want o lose all the Burning Man stickers on it =!8^} I appreciate their response and can heartily recommend Nerd By Night to anyone requiring computer services.

I got my computer repaired elsewhere (in Santa Clara) and they found several issues…read more - No Windows key was found in settings so Windows was really installed properly by Nerds by Night despite paying for it to be installed. I was also over charged by $100 for the Windows 11. - There were more parts found damaged from being assembled. RAMs look like they were aggressively pushed in. - CPU prong bent. The repair guy I found could tell the computer was placed with the glass down in the car like the NbN worker had done. Legitimately go take your computer to Silicon Valley to have it looked at or a custom one made. Found someone who actually talks to you face to face, is passionate about computer builds, and likes their job. Also respectful to customers. I wish I could get my money back from the damage Nerds by Night caused and the mess they left in my computer casing.

I really don't want to leave this review. I want and need BC Computer to thrive. Overall, I have…read morehad a good experience with Tom's work - 4 or 5 for him and the history of the shop (though it could be cleaner). I purchased a Dell from them long ago, I've stopped by in an emergency for cables or what not. Computers are fickle, temperamental things that are COOOM-plex. So, to him, thank you for your service and your shop in lil Boulder Creek! It's this last staff person, Friday afternoon, 12/8/23, who does not seem to have your back, that I am reviewing. She said Tom no longer works on site. That is possible. She said, "opening the back voids your warranty." Of course it does not - HP recommends a fix that requires opening the back. All the on line literature states over and over through out the brands, if you don't mess with the innards or break something, your warranty is intact. I needed a back up (doh!) of my hard drive before sending it to HP - They keep a few external hard drives on hand, but unfortunately, they are Disk Hard Drives, not Solid State HDs Ah, I need to use that money for a solid state drive (I have animals - we are clumsy) - to which she replied, "they don't make them." Huh? - they are all over the internet! and they are cheap! Too bad I needed one now. I then chattered on in a friendly manner a moment about why I was sending my laptop to HP - it's probably a software conflict or something (I should have said software 'related', but not sure it would have mattered...) to which she argued, software has nothing to do with a screen problem. Huh?... again, discussions, fixes, etc., all over the internet. None had fixed my problem, but they are there and it's a thing! I don't want someone like that touching my computer, even to hand it off to the owner. Her job is to help, not create obstacles or corner people. How do I know she will handle my computer with care? She certainly didn't handle me with care. And I dare say, she is not handling your business with care. *scrunched sad face* Happy to re-review when resolved.

The same parts broke again within a month. I ended up just selling it and getting a new computer…read more The computer wasn't new by any means, but I wish I'd been informed if it was actually worth fixing or not before shelling out so much money. It obviously couldn't be saved

Ron provided great service in a timely manner! I'll definitely be coming back…read more I accidentally spilled water onto my laptop and had to recover some important documents and pictures. Ron was able to recover the files and put it on an external hard drive.

Ron is outstanding in every way. Very professional and personable! Definitely an expert in his…read morefield!

Took an older computer in to diagnose a sound issue. They kept it overnight to explore the issue,…read moreordered a VERY reasonably priced part and explained how to install the part. We paid for the part, after which they were NOT going to accept any money for doing the diagnosis! Well, we now have a new place to take our computers!

Can't recommend enough!! I've been building my own machines for decades, ran into 2 problems I've…read morenever encountered. Luigi and Quist fixed them in 48 hours, good as new. And the cost was super reasonable.

I sent SmartTech a message thru Yelp. I got a reply back from Art in less than 15 minutes. When we…read moregot to his house, he was very accommodating and answered all the questions I had asked him regarding my laptop. To top it all off, he looked at my laptop and not charged me for anything he's done. I will definitely going back to SmartTech to get his recommendations done for my laptop. Thank you so much Art!

I brought in my MacBook 2022 with a broken screen (lines vertical/horizontal). He had initially…read morefixed it and it was great for a week and I was satisfied with my service for $520. About two weeks later, lines started appearing on the middle of my screen for no apparent reason. Along with this, I noticed a huge white sticker trying to be ripped off on the bottom of my laptop (I originally ignored this because I was just happy my screen was fixed). I have reached out to him several times to work with me on fixing my screen and correctly replacing it. He has told me I would have to order a new screen on my own, and that he cannot do it. Overall, I felt scammed out of my money and extremely disappointed. Especially as a college student- this was not cheap but I wish I had just took my money elsewhere for the proper fix as I'm still stuck with a broken screen and -500 dollars. !

My Mother's desktop computer had "died", and refused to power up. I called Pro-2-Call, as they are…read morelocated close to my Mother's home, to ask about whether it was worthwhile to bring the computer in for repair, pricing, etc. Before bringing the PC to the shop, Mike advised me to try a simple protocol that might solve the problem. Sure enough, the solution worked like a charm, and my Mother had her computer back. Mike was a pleasure to speak with. He generously shared his knowledge at no charge to help his neighbors out of the goodness of his heart. I recommend this shop enthusiastically.

My computer was extremely slow and having some issues with the monitor. They fixed it and also…read moreshowed me how to make some of the changes myself in the future. They had three techs there and they were all over nice and knowledgeable. Thank you!