I can't give it zero stars so this is what it is. Rented a clarinet for my daughter and then…read morereturned it after the end of the school year. It has been a year and a half with multiple phone calls and they are still charging us. Are there more people that have had this experience? While suing them myself for the $28/month is pointless, maybe a class action lawsuit is necessary.

Great experience renting an instrument from here. My daughter needed a violin for her school music…read moreband. We filled out a form online and it was available for pick up the very next day. The rental rates are very reasonable. They gave her a brand new violin. After a couple weeks the violin had to be tuned and we took it back to them. It was done in less than 5 mins, at no extra cost. The whole experience was effortless. Will surely rent from them again if need be!

we had an amazing experience tonight at this location! we had so much help from noah, who was…read moreextremely knowledgeable in all of the products we looked through, and made sure we were leaving the store with exactly what we were looking for and needed. we would highly recommend, and thank you again, noah!

Should've checked reviews before calling in about a genuine question on music equipment that they…read moresell. I don't understand why some people are so bitter off the bat even when greeted with kindness. As I'm not familiar with the store, I called to ask a simple question about repairs not knowing that they didn't do them. What a rude man. People like this should not be talking to customers.

My son is 9 and has just started the bass. He had 2 lessons and then his 3rd lesson was cancelled…read more We turned up the next week and the scheduler realised they had made a mistake and the teacher was away this week not last. His teacher then cancelled the next lesson. We turned up today and the teacher was 15 minutes late, told us the scheduler told him we had cancelled and then disappeared into the back to argue with the scheduler about it and never came back. My son has now missed 4 consectutive lessons. 2 of which we drove him to and had them cancelled after we arrived. Really spirit crushing for a kid who's just getting into an instrument. He's been paractising the same 5 notes at home for a month now. We're going to cancel and take him somewhere serious. Total time wasters here.

This place is an experience! It's a feel good place.. My…read morekids learn piano and guitar here.. we hang out during their lessons. Staff is friendly, trainers are experienced. They are easy to schedule and reschedule. Great place for shopping for music instruments. We love hanging out here!

My 2 daughters have been taking violin lessons here for a few months, and I think it's been going…read moregreat! My 15 yr old is not a beginner but wanted to improve her skills. Her teacher Johana has been able to teach her technique tricks to fine tune her playing and bring out the color of the pieces. It is amazing to discover that there is still so much to learn and I think it has motivated my daughter to practice more. My 8 yr old is taking lessons with Jaime, and she is very patient and explains why things have to be done a certain way, which my daughter really likes. It helps her better understand what the exercises want her to achieve. Jaime is also starting to teach her some advanced bow techniques, which make her feel so 'grownup'.

I am very satisfied with my daughter's progress in piano. Her teacher is very catchy in finding my…read moredaughter's weakness. My daughter has learned for a year and now she can play piano quite well at her level.

I've been taking lessons with Dave for a couple years now and can say he is one of the most gifted…read moreguitar players I've ever seen. He can write out the chords for any song you ask just by listening to it! He can teach you at any level you may be at with guitar playing. Whether it's a complete beginner trying to learn the absolute basics or if you've been playing for a while. I found him to be patient with me on my learning journey and very supportive. He will teach you any song you want to learn and above all else, a great guy!

My teenage son has been Dave's student for about 5 years. He's now a skilled guitarist and really…read moreenjoys playing with Dave. Dave goes the extra mile for his students and is a fantastic teacher!!!!

Olga is by far the best piano instructor among the 6 or so I've worked with over the years. She…read morestrikes exactly the right balance of compassion and energy while still pushing her students to excel. An accomplished and versatile pianist herself, working with Olga you will know you are getting the very best instruction available for beginning and advanced players alike.

focused on money and not about teaching music. my daughter is currently taking 1 hour lessons…read more During initial few weeks, Olga was involved in teaching her. later, she is more focused on winding up the lesson early, or starts very late. she has double bookings and make us wait for long before she start the class and ends the lesson early. As she gets more students, i can clearly notice a change in teaching ad more focused on money than quality of teaching.

We have used the Roland electric piano every single day for practice and have had zero issues (was…read morebought used off of the floor). I would highly encourage people to support the few stores that keep product for demo use out on the floor. Other than Guitar center there are so few stores left that let you try the product before you buy it.

Great customer service at multiple locations, they have a convenient return policy, and friendly…read morestaff.

My two daughters have been taking piano classes with Brian for two years now. He is a great…read moreteacher. He picks songs based on the preference of the learner and sprinkles in a bit of music theory and note learning along the way so it doesn't feel like work. Over the two years he has also been very flexible with schedule changes and makeup lessons due to kid activities. We have also done virtual lessons with him and they worked out great too. Would definitely recommend him as a teacher!

I have been taking piano lessons from Brian for over 3 years now and very much enjoy every lesson…read moreand can honestly tell people I can play the piano. He has taught me not only how to play but much about music in general. Brian's method has you playing songs as you learn which makes it much more fun. You learn theory as you go and gain confidence every week. He is very patient, and I have seen him teach young and old. I have learned to play a wide variety of songs from several Beatles tunes to some classical. I strongly recommend lessons from Brian. BR

My son takes lessons here and really likes his teacher. The teacher manages to teach music theory…read morein such supportive fashion that my kid is happy to listen. Sort of amazing. Rescheduling lessons is a pain, though. For my son's instrument there is one and only one teacher who teaches 3 days of the week, and their flexibility when they've had no available make-up slots has varied. It was nightmarish a year ago, and better lately. My kids have been in lots of other classes/programs and rescheduling at Bach to Rock is just different. Also, when my son has been a little sick, well enough to play but didn't want to expose his teacher, they still charged us for the lesson... which is in line with their policies, but the other private teachers we've worked with have been kinder about illness especially when the key concern is protecting them.

Enrolled my daughter here for Guitar lessons. The instructors are awesome and the lessons are very…read morestructured. They have a stage area they use for performances. They encourage students to be a part of the band when ready. They have students perform at different events like pumpkin patches during the Fall, Crossroads Mall, etc. Enrollment was seamless. Student progress and homework can be tracked online. They have 30 min or 1 hr lessons and fee varies depending on the duration. Overall, they make learning to play instruments very fun. They offer a free trial lesson. Highly recommend giving them a try!